I'm in a wheelchair. Motel advertised wheelchair accessible rooms. There were steps getting into the office to check in and a step to the room. Owner was very pleasant but very unaware. He stood there watching us as my husband looked in the room and came out to tell him that the bathroom wasn't accessible. He just said "really!" liked he was honestly surprised. He asked if he should move his van so I could get to the ramp. The ramp was about 6 inches wide and 6 inches long made of crumbled concrete. There was a screen door into the room. Screen doors and wheelchairs don't mix. Between the screen door and the narrow doorway I barely fit. If anyone had a standard 18 inch chair or electric chair they wouldn't be getting in the room. The room was clean, very old fashioned. The path between the bed and the wall to the bathroom was wide enough for someone to walk sideways. I had to sit on the bed and slide over to the bathroom doorway. The doorway was too narrow for my wheelchair which is a small 16 inch chair. My husband had to carry me to the bathroom and there was barely room to turn around. No grab bars. Towel bar was hanging off the wall. Shampoo was a used bottle with scuzz around the lid. Air conditioning, tv and wifi all worked perfectly. Beds were too solid and hard. My body was very sore in the morning. The motel was fine for anyone without a disability. Please change your advertisement and say that you are NOT wheelchair accessible.
Sue from Hamilton, ON