Front of property - evening/night

Reviews of Hotel Río Bidasoa

4 out of 5
Hotel Río Bidasoa
Nafarroa-Behera Kalea, 1, Hondarribia, Gipuzkoa

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 320 reviews" "
Rating 8 - Good. 126 out of 320 reviews" "
Rating 6 - Okay. 33 out of 320 reviews" "
Rating 4 - Poor. 11 out of 320 reviews" "
Rating 2 - Terrible. 6 out of 320 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. I had a view of the old town area including the cathedral!
Stayed 1 night in Mar 2024

4/10 Poor

Jose

Business traveller
Liked: Amenities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Didem

Stayed 1 night in Oct 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Weldon

Was near the airport and close to restaurants and shops.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Choose this property due to proximity to airport ~ 7 min drive. Very well kept hotel. Cute clean bar/lounge area that extends to patio. Parking on site limited but there is a parking lot around the corner. Staff was very friendly and helpful. Rooms clean. Bathroom little outdated but overall not an issue.
Stayed 1 night in Aug 2023

10/10 Excellent

joan

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin staff, clean property and rooms. Walking distance to airport.
Stayed 1 night in Jun 2023

8/10 Good

Junko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very helpful. They made sure everything went smoothly from checking in, breakfast, to holding bags on check out so I could enjoy town. Bonus was they made sure I didn’t forget my pants in room.

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Friendly staff. I would stay here again. 5-10 minute walk to see France on the other side of the river. Beautiful architecture in this area. Plus you can easily walk to the airport but I never heard a plane while I was there. Comfy bed and big shower. A
Stayed 1 night in Nov 2022
Response from Recepción Department on Nov 23, 2022
We are very grateful to hear that you had a great stay among us. We should be very pleased to receive you in a future. Comments like yours encourage us to keep on.Thanks alot.

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tengo que volver a este hotel!!
Excelente servicio en recepción.
Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic staff, superb stay
Stayed 1 night in Oct 2022

10/10 Excellent

Pamela, Windermere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and we did not like the room, level 0, although it had a small patio. They were very accommodating and changed us to the 3rd floor. The restaurant open for lunch was excellent. The pool was nice. The staff was very helpful and nice.
Stayed 3 nights in Aug 2022

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 10 nights in Jun 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location and good value. Decor somewhat dated
Stayed 1 night in Jun 2022

10/10 Excellent

Larry Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Beatriz, France

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reservation made and paid at Travelcity was different than the one received by the hotel. We paid for a 3 persons / 3 beds or 2 doubles and actually got a 1 double bed room. Even as I shown the reservation to the staff they took no responsibility and were not helpful, even after I shown then a confirmation mail by the hotel where it clearly said 3 persons / 3 beds or 2 doubles. We had to stay because there was no rooms available in the nearby hotels and the staff. The communication between Travelcity and the hotel is really bad and they just ping pong between each other the responsibility and the customer pays the price.
Stayed 2 nights in Dec 2019

10/10 Excellent

Luca

Stayed 1 night in Oct 2019

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel near San Sebastian airport
Great find right near San Sebastian airport - and right in the shadows of the castle!
Stayed 1 night in Oct 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service
It was a last minute booking and luckily there was room available. Overall it was a pleasant stay. Only down side is the room was hot. The staff turned on the aircon but it was not cooling. Anyway we got a room with terrace we just cranked it a bit.
Stayed 1 night in Oct 2019

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay and only a short walk to town which has some really nice bars and restaurants. Staff are always friendly and helpful especially Sherezade in the cafe bar who looks after you very well.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The friendly staff and the food at the restaurant for dinner and breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

js

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
no parking, impossible to park for a foreigner... not helpfull staff or seem to care at all..
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
At first glance hotel setting is lovely & parklike but as we stayed longer I felt certain things looked a little shabby and the rooms had no personality except for the terraces on the 2nd floor which both of our rooms had. This was a nice feature as we could enjoy a glass of wine before heading out for dinner. The double beds are just that...too small for 2 adults.
Stayed 2 nights in May 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Christopher, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, convenient for a gentle walk along the sea front or up into the town - if you can't manage the climb, there is a lift (elevator!). Good breakfast and light supper.
Stayed 1 night in Oct 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable, and parking on site.
The hotel is perfectly located of a main street, but still quiet. This is a small boutique hotel that is situated at when you first enter the town, and within walking distance to anything you may want. I have been wanting to eat at Restaurante Alameda, and it is a very short 5 minute walk from the hotel. The rooms are understated and modern, and my bed was very comfortable. My only complaint was that I was informed the day of my arrival that I would not have a double bed as booked but 2 singles instead. This is a very small complaint, and did not impact my stay overall. I did choose a room that had a terrace, and I would recommend this option to anyone who may be traveling with children, as just a room might feel small. The staff were very helpful, and there was plenty of coffee with a sitting area, and the grounds themselves were lovely. I only stayed for one night, but wish I had stayed for at least a few. I look forward to staying again, and absolutely love this small hotel and the town of Hondarribia.
Stayed 1 night in Sep 2018

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, short walk to old city centre
The room was clean and very comfortable, with great amenities including a full bath. Service was friendly and helpful. The very immediate area of the hotel wasn’t of great interest, but it was quiet. And just a 10 minute walk away –up a long flight of stairs, or take the free public elevator! – is the fascinating old city, with narrow streets, intriguing buildings, great restaurants.
Stayed 1 night in Oct 2018

8/10 Good

Chunders, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and shower, excellent breakfast, good location. The staff were excellent - the only “gripe” was the noise from the floor above of people arriving late. Otherwise it was excellent and we would stay there again.
Stayed 1 night in Oct 2018

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We were very happy there. Nice hotel. Fantastic breakfast. Clean and comfortable. Nice people.
Stayed 1 night in Sep 2018

6/10 Okay

Dave, Ireland

Liked: Staff & service
overnight for a light flight
The hotel needs some care and attention but the staff are great and make up for any short comings in the decor.
Stayed 1 night in Aug 2018

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
This was good accommodation and worked well for the business trip
Stayed 2 nights in Jul 2018

10/10 Excellent

Karen, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely garden and pool
friendly helpful staff, in a lovely little town. super restaurants in town.
Stayed 3 nights in Jul 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Wills, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel, perfect for accessing the Basque region, comfy rooms.
Stayed 4 nights in May 2018

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel. service staff was super nice to us.
Stayed 2 nights in May 2018

8/10 Good

haemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
This simple small hotel is within walking distance to San Sebastian airport, within a block's walk to public transportation (San Sebastian is about 20 min. bus ride), the old town of Hondarribia has lots of bar/restaurants (including one very good vegetarian, Curry Verde), and you can walk to get the boat (water taxi) to Hendaye, France which is also a small town with lots of restaurants and beautiful beach area. If you are looking for a clean, convenient, safe place I would recommend this hotel. Remember you are near the airport so you will hear planes taking off however I did not hear them at night. There is also a restaurant in the hotel in case you don't want to walk into town.
Stayed 7 nights in Mar 2018

10/10 Excellent

EM, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rio Bidasoa - Hondarribia
A real beautiful location for a nice hotel. Staff were really attentive and answered all our questions with a smile. Rooms were ample, comfortable and clean, but you can notice the time passing through them. Very important, even thought the hotel is almost in front of San Sebastian airport we could not notice any of the expected noises associated with aircraft operations. Very, very, recommendable.
Stayed 1 night in Feb 2018

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly discappointing
Friendly hotel with good food and convenient for the local town and harbour areas. But room was a bit cramped for 2 plus child. Also the pool was closed which was a disappointment to the 9 year old. Also the terrace area was scrappy.
Stayed 1 night in Oct 2017

10/10 Excellent

Mark, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Donostia Airport,
We chose it because it was close to Donostia Airport. We actually walked there to catch our flight, about 15 minutes. I t is a very nice hotel, with pleasant and helpful staff. They have two restaurants, including one which is more upscale. We chose the lowscale one on the upper level, and it was very good. The rooms were nice. Overall, highly recommended.
Stayed 1 night in Oct 2017