Private beach nearby, white sand, free beach shuttle

Reviews of Twin Palms at Siesta

3 out of 5
Twin Palms at Siesta
1115 Point of Rocks Rd, Siesta Key, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 481 reviews" "
Rating 8 - Good. 77 out of 481 reviews" "
Rating 6 - Okay. 16 out of 481 reviews" "
Rating 4 - Poor. 5 out of 481 reviews" "
Rating 2 - Terrible. 1 out of 481 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small old-Florida style resort. It certainly has some years on it but our unit was recently renovated throughout, with granite countertops. Unit consisted of a smallish hotel room, queen bed, and a fully-equipped galley kitchen. Room opened onto a nice little courtyard with a small pool, tables, chairs, grilles. Bathroom was small but very nice newly tiled shower, new fixtures. Cute and charming rather than lavish. We loved it and would return anytime.
Stayed 1 night in Feb 2024
Response from Janna on Feb 22, 2024
Thank you so much for the great review and feedback. We appreciate it!!

10/10 Excellent

Jo

Stayed 1 night in Feb 2024
Response from Janna on Feb 22, 2024
Thank you!!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Janna on Feb 7, 2024
Thank you!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location near to the beach and to shopping and dining. Loved the heated pool.
Stayed 3 nights in Jan 2024
Response from Janna on Feb 22, 2024
Thank you so much!!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Janna on Feb 7, 2024
Thank you!!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Janna on Feb 7, 2024
Thank you so much:):)

8/10 Good

Brigid

Travelled with family
Small but very nice
Stayed 1 night in Jan 2024
Response from Janna on Feb 7, 2024
Thank you:)

6/10 Okay

stephen, Toronto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Janna on Feb 7, 2024
I wish we knew how we could have rectified your stay!

4/10 Poor

Michael, Mars

Disliked: Property conditions & facilities
I stayed at Palms of Siesta Keys at unit 5. The bedroom was beside the bedroom of unit 4. The guy in unit 4 snored for 3 days straight keeping us up all night. The design of unit 4 and 5 is not soundproof. I would not recommend renting unit 4 or unit 5. Also the last day there, I saw a cockroach by kitchen table. I tried to get a small refund from Jenna the manager but was ignored.
Stayed 7 nights in Nov 2023
Response from Janna on Feb 7, 2024
Hello. We were in constant contact for 6 weeks prior to your stay and throughout your entire stay...on my cell phone. I was only told of you hearing snoring coming from the next room. Since I couldn't insulate the wall for you that night, I know it was an issue for you. I was already preparing to issue you a refund since we always accommodate our guests and do everything we can to ensure they enjoy their stay or to rectify any issues immediately. But when you texted me after leaving, after enjoying your entire stay, other than the snoring, according to you, and demanded that we give you a full refund on the stay or you would blast us in bad reviews, we decided not to go forward with the refund. Thank you.

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect getaway for a long weekend! Just minutes walk from the beach and the space has everything you may need!
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness
Clean room nice pool
Stayed 3 nights in Nov 2023

8/10 Good

MARVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to deal with
Stayed 2 nights in Nov 2023
Response from Janna on Nov 28, 2023
Thank you.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Nov 2023
Response from Janna on Nov 28, 2023
Thank you so much! We hope you can stay again:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Janna on Nov 21, 2023
Thank you.

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Janna on Nov 21, 2023
Thank you so much! We hope you can stay again:)

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Janna on Nov 17, 2023
Thank you!!

10/10 Excellent

marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed, close to beach, shops and restaurants.
Stayed 1 night in Nov 2023
Response from Janna on Nov 17, 2023
Thank you! We appreciate that so much.

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super indico nota 10 tudo impecável .
My stay was surprising, everything was perfect, I didn't know how to check in, I called the number on the hotel room door, they were very attentive, they quickly explained how to do it, they sent me the room password and called me to say that the I wait was already available earlier. cleanliness location, structure and service rating 10. I highly recommend and or come back soon.
Stayed 1 night in Oct 2023
Response from Janna on Nov 1, 2023
Thank you so much!! We appreciate the review and great feedback:)

8/10 Good

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Siesta Keys. Only issue was that we had to use our own data as the wifi in our studio 2 was very weak. Will definitely return
Response from Janna on Nov 1, 2023
Thank you! And thank you for the feedback, we are definitely working on that issue! Looking forward to seeing you again:)

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Room amenities were outstanding.
Stayed 3 nights in Oct 2023
Response from Janna on Nov 1, 2023
Thank you! We hope you can visit again:)

10/10 Excellent

paul, des moines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jana provided great customer service, the cleaning team really paid attention to detail and we loved the quiet area!
Stayed 3 nights in Oct 2023
Response from Janna on Oct 16, 2023
Thank you so much! We appreciate the great feedback and review:)

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Janna on Oct 9, 2023
Thank you so much!

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Janna on Oct 19, 2023
Thank you so much!!

8/10 Good

jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach, supplies for be.
Stayed 2 nights in Sep 2023
Response from Janna on Sep 15, 2023
Thank you.

10/10 Excellent

Daniel G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Janna on Sep 1, 2023
Thank you so much!!

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd year here and we always have a great time. Very nice place! We will be back again next year!
Stayed 3 nights in Aug 2023
Response from Janna on Sep 1, 2023
That is so nice to hear! Thank you! See you next year:)

4/10 Poor

Janifa

Disliked: Staff & service, property conditions & facilities, room comfort
When we arrived at the place we cannot find their office. We had to call. We felt lost. They said they emailed me for check in instructions but I didn’t not receive any at all. We stayed for four nights and no one bother to give us more refills of our shampoo and conditioner. No restaurant on site. They didn’t even give us complementary water as in Florida it’s so hot. The check out time is too early. We asked a favor to check out an hour later than they allow because our flight was in the afternoon but they said NO. We will never go back to this place.
Stayed 4 nights in Aug 2023
Response from Janna on Aug 24, 2023
Thank you for the feedback. The booking engine you used did not allow us to send you emails or contact you by phone unfortunately. However, you called us when you arrived, and we immediately answered and got you right into your room, early in fact. The Twin Palms office is only a half a block away and we are on property several times a day and also just a phone call away! We did leave a piece of paper with our Hotel header on your bed along with your parking pass when you arrived explaining housekeeping and how to schedule complimentary housekeeping, it also explained that there was a cabinet right outside your door filled with all supplies that you would need for your stay:) There was also a QR Code Menu with even more information including this information on the wall right inside your room. Several phone numbers were displayed in the room and in your email and on that paper to contact us if you needed anything. It is also on your door entering the room. We are a small boutique hotel with only 8 rooms, so no, we do not have a restaurant on site just for those 8 rooms understandably. There are so many really good restaurants within walking distance, however. We are happy to say that our checkout time is 30 minutes later than most hotels in the area! We also offered you parking for the day and a place to store your luggage for the day so we could accommodate you as best as we could, but you did not accept this offer. Again, with only 8 rooms and a full to capacity hotel, housekeeping does have to get started if we are going to maintain the high standards of cleanliness that we strive for here and receive awards for here at The Twin Palms. Enjoy your stay at your next vacation destination!

10/10 Excellent

Seikel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2023
Response from Janna on Aug 21, 2023
Thank you so much!!

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So perfect!! We were able to walk to some dining areas and bars! It would be much easier if it wasn’t so hot but is definitely an option! The place was clean and the amenities were AMAZING! They had beach gear and everything!! To go uptown there was a free trolly we didn’t go on but is also available. I cannot recommend this place enough. They have a mini kitchen which is great to save money and make lunches and breakfast! A nice 5 min walk down the road to the beach! Our arrival was after hours for their office, so I called a day in advance and they gave me all the instructions! SO GREAT- HIGHLY RECOMMEND!
Stayed 4 nights in Aug 2023
Response from Janna on Aug 17, 2023
Thank you so so much!!! We are so happy that you enjoyed your stay:) We hope to see you again!

10/10 Excellent

Leticia

Stayed 3 nights in Aug 2023
Response from Janna on Sep 1, 2023
Thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Janna on Aug 9, 2023
Thank you so much!!

10/10 Excellent

Eric

Stayed 2 nights in Jul 2023
Response from Janna on Aug 15, 2023
Thank you so much !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Little Secret on the Key
This is an amazing property with an even better staff. Everything is clean and well maintained. The pool is the highlight of the show. It was too warm for some folks, but we loved it that way. Close to the beach. Close to retail, but far enough away.
Stayed 4 nights in Jul 2023
Response from Janna on Jul 21, 2023
Thank you!!! We appreciate the great review and feedback:) We are so happy you enjoyed our little hotel!

10/10 Excellent

Mark Edward

Liked: Cleanliness
Far and away went above and beyond to accommodate the stay. Super clean, up to date units. For the price, fantastic, affordable. Will be a return customer for years to come ! Thanks to the whole staff !!!
Stayed 4 nights in Jul 2023
Response from Janna on Jul 14, 2023
Thank you so much!! We are so happy you enjoyed your stay:)

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay....
The stay at Twin Palms was outstanding. The unit was clean and neat with great service as needed. Great location and just as advertised in the pictures. Short walk to the beach and they provided a wagon, 2 chairs and cooler for each room. Ice was just across from our room.
Stayed 4 nights in Jun 2023
Response from Janna on Jun 30, 2023
Thank you so much! We are so happy you enjoyed the Twin Palms:)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Janna on Jun 30, 2023
Thank you!!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean accommodations, close to the beach!
Stayed 2 nights in Jun 2023
Response from Janna on Jun 23, 2023
Thank you, we appreciate that so much!!

10/10 Excellent

George

Travelled with family
Liked: Property conditions & facilities
Apartment compact but very clean and has everything you need. The buggy with beach chairs and umbrella was a nice bonus!and umbrella was
Stayed 1 night in Jun 2023
Response from Janna on Jun 23, 2023
Thank you so much!!!!

10/10 Excellent

Yajaira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access to the beach. Always accommodating and everything you need is already in the room.
Stayed 6 nights in Jun 2023
Response from Janna on Jun 15, 2023
Thank you!!!

10/10 Excellent

Darrel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It really met all of our needs and everything was so nice, thanks for a wonderful stay ❤️
Stayed 6 nights in Jun 2023
Response from Janna on Jun 15, 2023
Thank you!!

8/10 Good

Catherine Rossi

Stayed 6 nights in Jun 2023
Response from Janna on Jul 7, 2023
Thank you for your review. Please let us know how we could have done better! Thank you:)

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from Janna on Jun 23, 2023
Thank you!!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Adorable little place. About a 10th of a mile to beach access. Very clean and had everything needed to hit the beach. Janna, the manager, was very helpful. Would definitely stay again.
Stayed 1 night in May 2023
Response from Janna on May 30, 2023
Thank you so much!!!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the many beaches we saw and enjoyed. We thought this one was the best. And it is only a short walk from this well kept quiet and beautiful place! We would stay here again.
Stayed 4 nights in May 2023
Response from Janna on May 23, 2023
Thank you so much! We are so happy you enjoyed our hotel and the area! We would love to see you again:)

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of check in!... the beach cart was super convenient...the place was spacious and comfortable!:)
Stayed 1 night in May 2023
Response from Janna on May 8, 2023
Thank you so much! We appreciate the good review and are so happy you had a good time:) Please come and stay with us again!

8/10 Good

Anisra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Janna on May 3, 2023
Thank you:)

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service
Expensive for what the facilities are
the place was ok, clean and comfortable. But the coffee maker didn't work and 1 of the bathrooms sink stopper was stock so we can't use, no front desk in our place only by phone or walking to another lodging.
Stayed 2 nights in Apr 2023
Response from Janna on May 2, 2023
Thank you so much for the feedback. I had no idea that those were issues were occurring in your room, we apologize! We will definitely rectify those issues immediately.

10/10 Excellent

Mileidys

Stayed 2 nights in Apr 2023
Response from Janna on May 23, 2023
Thank you so much!!:)

10/10 Excellent

margaret

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable. Furnishings, kitchen. Bsthrooms and outside areas were great.
Stayed 2 nights in Apr 2023
Response from Janna on Apr 10, 2023
Thank you so much! We hope you can stay with us again:)

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice property and easy to access.
Stayed 1 night in Apr 2023
Response from Janna on Apr 4, 2023
Thank you so much! So glad you liked it:)