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Reviews of Courtyard by Marriott Sarasota Bradenton Airport

3 out of 5
Courtyard by Marriott Sarasota Bradenton Airport
850 University Pkwy, Sarasota, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 469 reviews" "
Rating 8 - Good. 114 out of 469 reviews" "
Rating 6 - Okay. 53 out of 469 reviews" "
Rating 4 - Poor. 20 out of 469 reviews" "
Rating 2 - Terrible. 23 out of 469 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except no one showed up in the evening to work in the cafe. 🙁
Stayed 1 night in Apr 2024
Response from Krystle T. on Apr 12, 2024
Hi Catherine,Thank you for your feedback. We are very sorry for the inconvenience you have experienced. We wish to serve you better in the future. Though we are glad that you enjoyed your stay with us! We hope to welcome you back for another positive stay!

10/10 Excellent

James

Stayed 4 nights in Jan 2024
Response from GM on Apr 5, 2024
Thank you for staying with us. We appreciate the 5/5!

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 22, 2024
Thank you for taking the time to review your recent stay. We hope to see you again soon.

10/10 Excellent

Carolyn

Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Thank you for choosing to stay with us! We appreciate the 5/5!!

10/10 Excellent

Lori

Travelled with group
Staff was very nice
Stayed 1 night in Mar 2024
Response from MReisdorf on Mar 4, 2024
Thank you for choosing to stay with us.We are happy you enjoyed your stay & found the staff to be very nice!

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beds, friendly staff, parking, easy to find. Our room was quiet and comfortable.
Stayed 1 night in Feb 2024
Response from MReisdorf on Feb 13, 2024
We are so delighted that you found our rooms quiet & comfortable! Thank you for staying with us.

8/10 Good

John

Stayed 1 night in Feb 2024
Response from MReisdorf on Mar 20, 2024
Thank you for staying with us! We appreciate the 4/5 and hope to serve you even better on your next stay.

8/10 Good

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Right across street from airport.
Stayed 1 night in Feb 2024
Response from MReisdorf on Feb 5, 2024
We're happy you found our location convenient during your travels. Thank you for your business!

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport shuttle
The only disappointment was that the hotel does not offer a shuttle to Sarasota airport, even though we booked it for that purpose. At hotel check-in, we asked about it and was told they didn't have one. We told them they were being advertised as having one, to which they said they check all of their postings to make sure it shows they don't. We showed the front desk where we saw it advertised. It didn't get us a shuttle though. Luckily it was only a 15 minute walk.
Stayed 1 night in Jan 2024
Response from MReisdorf on Jan 19, 2024
We apologize for the inconvenience. We have not offered shuttle service for over 2 years and have no plans to offer again. Our ecommerce team has assured us numerous times that all sites have been updated to show we do not offer transportation, so we are sorry it was still advertised somewhere. We hope you will still choose to stay with us, if your travels bring you back to Sarasota.

10/10 Excellent

Debster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay at the Hyatt in the same area unfortunately, there were sold out and I decided to stay at Courtyard by Marriott. I must say I was pleasantly surprised, and I also told the staff manager the same thing quite a different experience from the Hyatt and I must say I will have no problems booking a state here again. My first night however, was like what the hell did I sign up for but then it turns out to be a soccer tournament so it was quite busy with kids then I’m not used to being around so many kids in a hotel but I totally understood why. It was a laughable moment. And the staff in the bistro! perfect, so friendly and made you enjoy your food and conversations that you had with them.
Stayed 3 nights in Jan 2024
Response from MReisdorf on Jan 18, 2024
Dear Debster!You definitely made me laugh reading your review.We are so happy you decided to stay with us!! We look forward to your next visit.

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MReisdorf on Jan 10, 2024
Thank you for the 5/5! We appreciate you choosing to stay with us.

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MReisdorf on Jan 9, 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MReisdorf on Jan 4, 2024
Thank you for staying with us.We appreciate the 10/10!

2/10 Terrible

Lila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Major plumbing issues w/ no intentions of fixing.
I should've read the reviews before booking this! Major plumbing issues that make up most of the reviews going back 5 years, that they clearly don't care about fixing! Our entire bathroom had NO water pressure!!! Couldn't shower or flush the toilet!!! Luckily we only had to stay in this dump for one night of our trip, but it was very inconvenient using the bathroom in the downstairs lobby every time! Absolutely ridiculous! This place needs fixed before charging people to actually stay here!
Stayed 1 night in Dec 2023
Response from MReisdorf on Jan 4, 2024
Thank you for your feedback. We do not have "Major" plumbing issues. Any reported issues are resolved immediately. We apologize you experienced an issue during your stay and hope to better serve you in the future.

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance from airport.
Stayed 1 night in Dec 2023
Response from MReisdorf on Dec 29, 2023
Thank you for staying with us! We're happy you found our hotel conveniently located.

6/10 Okay

David

Travelled with family
Liked: Staff & service
Dated.
Stayed 1 night in Dec 2023
Response from MReisdorf on Dec 27, 2023
Thank you for staying with us! We are slated to undergo renovations end of 2024 to adhere with Marriott standards. We hope to better serve you in the future and will continue to keep our hotel clean & well maintained, providing the best service we can.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place!
Stayed 1 night in Dec 2023
Response from MReisdorf on Dec 27, 2023
So happy you found us to be Fabulous!! Come back & see us soon!

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need at a better price than most
Small and very nice hotel. The staff was helpful. They a few drinks and snacks. Have a nice little bar/rest operating limited hours. No free breakfast though. A small workout room, pool (no spa tub), and washing machine/dryer. Of the few hotels right there at the airport entrance this is probably the best.
Stayed 2 nights in Dec 2023
Response from MReisdorf on Dec 15, 2023
William,Thank you so much for your feedback! We appreciate you choosing to stay with us and wish you a Happy Holiday season!

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from MReisdorf on Dec 14, 2023
Thank you for choosing to stay with us! We appreciate the 10/10. Happy Holidays!!

6/10 Okay

Claudine

Travelled with group
The cleaning of the room is not make everyday one day yes one day no.
Stayed 2 nights in Dec 2023
Response from MReisdorf on Dec 5, 2023
Housekeeping service is provided every other day.Thank you for staying with us.

8/10 Good

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough to stay for two nights three days. We attended a celebration of life gathering. This location was close enough to the place of the service. The hotel should include in the list of amenities that housekeeping is only every other day . We were surprised that our room was not cleaned during our three day stay.
Stayed 2 nights in Dec 2023
Response from MReisdorf on Dec 5, 2023
I apologize you were surprised with the housekeeping services as it is most common throughout the brands.We provide housekeeping services every other day. Thank you for choosing to stay with us during a celebration of life.

10/10 Excellent

thomas, ipswich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom at the front desk was the best, He was super helpful in giving me ideas and recommendations. He was also very accommodating in arranging and extending my stay. Because of his friendliness I felt like I was staying at someone's home in stead of a hotel. Tom is a great ambassador for the Marriott Brand and it was a pleasure staying at the hotel Tom Henry
Stayed 1 night in Nov 2023
Response from MReisdorf on Dec 5, 2023
Mr. Henry,Thank you so much for your feedback!We live by Bill Marriott's quote: Take care of your people and they will take care of your customers.I'm so happy to hear Tom made you feel at home! We hope to welcome you back home soon :-)

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MReisdorf on Dec 2, 2023
Thank you for the 5/5! We appreciate your business

10/10 Excellent

Kristine

Stayed 1 night in Nov 2023
Response from MReisdorf on Dec 14, 2023
Happy Holidays from Courtyard Sarasota-Bradenton Airport. Thank you for your business!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MReisdorf on Nov 20, 2023
Thank you for choosing to stay with us! We appreciate your business & the 10/10!

10/10 Excellent

Aixa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MReisdorf on Nov 19, 2023
Aixa,Thank you for choosing to stay with us!We appreciate the 5/5! Happy Thanksgiving for all of us at the Courtyard Sarasota-Bradenton Airport.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MReisdorf on Nov 9, 2023
Thank you, Susan, for the 10/10!

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice and quiet, easy to get in and out.
Stayed 1 night in Oct 2023
Response from MReisdorf on Nov 9, 2023
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Amber

Travelled with family
Liked: Amenities
Disliked: Staff & service
.
Stayed 2 nights in Nov 2023
Response from MReisdorf on Nov 9, 2023
We hope to better serve you on your next visit!

6/10 Okay

Kelly L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from MReisdorf on Nov 6, 2023
I'm sorry to see we did not meet or exceed your expectations during your recent stay. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

christopher, crawfordville

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very pleasant. Also, the hotel was very clean.
Stayed 1 night in Sep 2023
Response from MReisdorf on Nov 3, 2023
We are so happy you enjoyed your stay!Thank you for being our guest

10/10 Excellent

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MReisdorf on Oct 31, 2023
Thank you Steven for the 10/10!

10/10 Excellent

Lyndsay

Stayed 1 night in Oct 2023
Response from MReisdorf on Nov 19, 2023
Thank you Lyndsay for being our guest!We so appreciate the 5/5!!

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MReisdorf on Oct 23, 2023
Thank you for staying with us! We hope to have another opportunity to accommodate you.

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway!
One night stay for my husband and I! everything was clean and cozy! Really enjoyed ourselves!
Stayed 1 night in Oct 2023
Response from MReisdorf on Oct 23, 2023
We are so glad you enjoyed your night with us! Hope you can getaway again

10/10 Excellent

STEIN

Stayed 1 night in Oct 2023
Response from MReisdorf on Oct 23, 2023
Thank you for the 10/10! We appreciate you choosing to stay with us.

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from MReisdorf on Oct 31, 2023
Thank you for staying with us!

6/10 Okay

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad tv's
The television did not work most of the time. Clerk said it was because the tv's are connected to wi-fi.
Stayed 1 night in Sep 2023
Response from SRQCYAGM on Oct 4, 2023
Good Morning,Thank you for your comments regarding your most recent stay. We appreciate these comments as they help us understands the overall guest experience. We apologize for the issue with the internet and TV. We tried to work as hard as possible on these when the problem first occurred, but some extra time was needed to repair the issue. We apologize again for this inconvenience, and will ensure this does not happen again in the future.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous, efficient staff Convenience to airport Nice little bistro
Stayed 1 night in Sep 2023
Response from SRQCYAGM on Oct 4, 2023
Thank you for your outstanding comments, and we will pass this along yo our associates to show your appreciation!

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Sep 2023
Response from MReisdorf on Sep 12, 2023
Thank you for staying with us Marcia!

10/10 Excellent

Aleksandr

Liked: Amenities, property conditions & facilities
Good clean hotel
Stayed 1 night in Sep 2023
Response from MReisdorf on Sep 12, 2023
Best compliment! We appreciate your feedback.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MReisdorf on Sep 12, 2023
Thank you for the 10/10!

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 😊
Stayed 2 nights in Sep 2023
Response from MReisdorf on Sep 12, 2023
Thank you Yolanda!

10/10 Excellent

Beky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from MReisdorf on Oct 31, 2023
Thank you Beky! We appreciate you staying with us

10/10 Excellent

Bryan

Stayed 3 nights in Sep 2023
Response from SRQCYAGM on Oct 4, 2023
Thank you for you 5-Star Review! Its is greatly appreciated.

6/10 Okay

Mikens

Stayed 2 nights in Sep 2023
Response from SRQCYAGM on Oct 4, 2023
Thank you for your review, and we enjoy receiving comments related to our guest service experience as it gives us a chance to build upon our service. If you you have any specific comments related to your stay, please feel free to reach out and let us know. Thank you.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from SRQCYAGM on Sep 1, 2023
Thank you for your great review. We hope you return in the future.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from SRQCYAGM on Sep 1, 2023
Thank you for your 5-Star Review. It's greatly appreciated!

10/10 Excellent

Dajni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your work team was very kind, thank you
Stayed 1 night in Aug 2023
Response from MReisdorf on Aug 28, 2023
Thank you for staying with us!

10/10 Excellent

Mike

Stayed 1 night in Aug 2023
Response from MReisdorf on Aug 30, 2023
Thank you for the 5/5! We appreciate you.