Saranap Vacation Packages

We liked the overall setup.

The club amenities was very nice and the highlight of our stay. The room needs some upgrades such as the toilet seat and the general older smell of the room. Also there were two refrigerators but one seemed very worn and old and should have just been removed. Signage can be even more clear on how to get to the second tower.

The room was nice and clean

We enjoyed this property for the most part. I expected the restaurant in the hotel to feel more like a traditional restaurant, but it often felt empty, like no one was really there eating or serving. They also stop serving food at 10am, don’t start again until 4pm, and close at 10pm. It’s not a big deal since there’s a great spot to eat just 5 minutes away and plenty of options within a short drive. My only other complaint is that our room wasn’t cleaned some days, or if it was, it happened very late, one of my pet peeves. That said, the room itself was nice, and sitting by the river was absolutely wonderful.

Great value, super clean hotel, great views, awesome service, delicious breakfast! Special shout outs to Kim and Maria at the front desk. They both went above and beyond to make sure that we were well informed and well taken care of. Kim answered all of our questions and Maria made extra arrangements for us to get a more appropriate room. I can’t say enough about how helpful they were. One request… please bring back the On the Rocks drinks as part of the front desk bar. Also, so sorry to see the price increase for the great salmon and steak dinners. As I have said in prior reviews, those dinners were the best deal in all of Oakland! Very high quality made to order meals for a super reasonable price!