Iron/ironing board, free WiFi, bed sheets

Reviews of Nest Hotel Sapporo Odori

3 out of 5
Nest Hotel Sapporo Odori
5-26-1 Minami 2 Jonishi, Chuo-ku, Sapporo, Hokkaido

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 1002 reviews" "
Rating 8 - Good. 385 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. There’s a lot around the hotel so you can do a lot without having to travel if you need some down time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, and conveniently located. The staff were very kind and helpful. It may be slightly dated, but overall we were very satisfied with the condition of the facility and our stay there. We would certainly come back and stay again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Adela

Stayed 5 nights in Feb 2024

6/10 Okay

Daniel, Buncombe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Miho, Rockville

Stayed 2 nights in Jan 2024

10/10 Excellent

Gregor

Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a triple room and to our surprise it was very roomy! Breakfast was awesome! No complaints very happy with that hotel.
Stayed 2 nights in Sep 2023

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Nattapumin

Travelled with family
Liked: Cleanliness, staff & service, amenities
friendly staff
Stayed 3 nights in Jul 2023

4/10 Poor

Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Sonephasith

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, this was my second time staying here (last time was 4-5 years ago).
Stayed 4 nights in May 2023

10/10 Excellent

MARUT, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 10 nights in Apr 2023

10/10 Excellent

Wai Ho Timmy, Shatin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel, convenient, cozy, bathtub included
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location!
This hotel has a great location and within walking distance to the Sapporo Snow festival Odori Park and the Susukino Venues, as well as to the Subway lines at Odori Station. Great Breakfast Buffet with nice variety of warm and fresh food breakfast items being constantly filled and great view of the city. There are many restaurants within a 5 minute walk in different directions. A nice covered cut-through covered walking street is just a block and a half down the main road and is the only place we found where the subway entrance has an escalator to street level in the direction of the hotel. The hotel is just off the main road and in winter is not cleared and sidewalks are pretty snow and ice-covered. A taxi dropped us off at the hotel, but they wouldn't pick up the morning we were leaving, even with the hotel calling so we walked to the end of the street, to the main road and hailed a taxi there. The room was a Hollywood Triple, Non Smoking with 3 twin beds, small but adequate and beds were comfortable and we were provided with extra pillows, towels, etc. The hotel had bath soaking packets of various scents and it was a great tub to soak in after many hours walking and being outside. I would definitely stay here again on a future trip to Sapporo!
Stayed 4 nights in Feb 2023

6/10 Okay

Vivianne

Stayed 2 nights in Feb 2023

8/10 Good

Jakrpant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was in a fabulous spot, easy to get to the ice festival, and food options. Room was small and we were a family of 3 adults ( my husband, daughter and I ). There was no room for our luggage , our beds literally next to each other like one big bed ( 3 singles ). Had to crawl into bed every night. Also extremely firm mattresses.
Stayed 2 nights in Feb 2023

6/10 Okay

Brandon

Stayed 4 nights in Feb 2023

6/10 Okay

Selma

Liked: Staff & service
Disliked: Amenities
The rooms are really small and outdated. The staff were super friendly and courteous. The hotel is in a perfect location, 5 min walk to Odori Park, Parco Mall, bus stop and train station.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jeffery

Stayed 3 nights in Feb 2023

10/10 Excellent

SHANTHY

8/10 Good

Chidchaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Very near shopping street just about 5-10 min walk

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Superb customer service. Room is very spacious. Very nice location right in the heart of Susukino.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location
Stayed 3 nights in Jul 2022
Response from フロント 西田 on Jul 18, 2022
この度はネストホテル札幌大通をご利用いただき、誠にありがとうございます。 お褒めのコメントを頂戴し大変嬉しく思っております。 当ホテルは大通公園やすすきの、札幌駅方面にもアクセスがしやすい為、ビジネス利用のみならず、観光で訪れたお客様にも、ご期待に副えるかと存じます。 また機会がございましたら、当ホテルをご指名いただけると幸いでございます。 再度のご予約を従業員一同、心よりお待ち申し上げております。

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price, Great Location, Very Good Hotel
Nest Hotel is located five minutes from Odori Park, and is conveniently located to all public transportation. Also, the staff is friendly and the rooms are clean. It’s a winner!!!
Stayed 2 nights in Aug 2021
Response from ネストホテル札幌大通 西田 on Aug 14, 2021
この度はネストホテル札幌大通へご宿泊いただき、誠にありがとうございます。 また、客室とフロントスタッフに関しましてお褒めの言葉を頂き重ねてお礼申し上げます。 ご満足いただけるご滞在を提供できました事を、大変嬉しく存じます。 今後も皆様に安心してご滞在いただけるホテルとして、従業員一同尽力して参ります。 またのご利用を、スタッフ一同お待ち申し上げております。 ご投稿ありがとうございました。

8/10 Good

Aaron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay, but not the best
Decent for the price we paid. The room was very dated and there was black mold on the window sills. Bathroom was dirty and had hair on the counter when we checked in. Shower curtain smelled horrible and we had to take it down because the smell was very bad. Housekeeping was very nice and put bags of amenities and towels for us since we had the do not disturb on the door. AC was very cold and the bed was very comfortable.
Stayed 3 nights in Aug 2021
Response from ネストホテル札幌大通 西田 on Aug 14, 2021
この度は、ネストホテル札幌大通をご利用いただきまして誠にありがとうございます。 また、貴重なお時間を割いてご利用に際しましてのご感想をお寄せ頂きました事、重ねて御礼申し上げます。お客様をご不快なお気持ちにさせてしまい、誠に申し訳ございません。 今回お客様から頂戴致しましたお言葉を真摯に受け止め、今後のサービスへの課題とさせて頂きます。 この度は当館へのご宿泊、ならびにご投稿いただき、誠にありがとうございました。 また、ご満足いただけるご滞在を提供出来なかった事を、重ねてお詫び申し上げます。

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 4 nights in May 2021
Response from フロント 田原 on May 27, 2021
この度はネストホテル札幌大通をご利用いただきまして誠にありがとうございます。 概ねご満足のいただけるご滞在となりましたようで、安心いたしました。 これからも、少しでも皆様に多くご満足をいただける様、努力して参りたいと存じます。 この度はご感想をお寄せいただき誠にありがとうございます。 またご都合が合いましたら、ご利用いただけますと幸いに存じます。 またのお越しを心よりお待ち申し上げております。 ネストホテル札幌大通 フロント 田原

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Convenient location
Stayed 1 night in May 2021
Response from TAHARA on May 20, 2021
Thank you for using Nest Hotel Sapporo Odori. I was relieved that the stay was generally satisfying. We will continue to do our best to satisfy you as much as possible. Thank you for your feedback. We would appreciate it if you could use it at your convenience. We look forward to seeing you again. Nest Hotel Sapporo Odori Front Tahara

6/10 Okay

Cedric

Travelled with family
Stayed 1 night in Aug 2020
Response from 田原 on Sep 17, 2020
この度は、ネストホテル札幌大通へご宿泊頂きまして、誠に有難うございます。 せっかく当ホテルをお選び頂いたにも関わらず、行き届かぬ点が多々あり申し訳ございませんでした。 この場をお借り致しましてお詫び申し上げます。 今回お客様から頂いたご意見を、従業員一同真摯に受け止め、今後はより清潔でご満足頂けるサービスを提供できるよう努めて参ります。 またのご利用機会があります事、スタッフ一同心よりお待ち申し上げております。 この度はお忙しい中、ご投稿及びご意見をお寄せ頂きまして誠に有難うございました。 ネストホテル札幌大通 フロント 田原

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from 田原 on Aug 24, 2020
この度はネストホテル札幌大通にご宿泊いただき誠にありがとうございます。 ご満足いただけるご滞在を提供できました事を、大変嬉しく存じます。 今後もお客様の声をもとに、ご満足頂けるサービスを目指し、繰り返しご利用頂けるホテルを目指して参ります。 お客様のまたのご利用をスタッフ一同、心よりお待ち申し上げております。 ネストホテル札幌大通 田原

10/10 Excellent

Yoshie

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It's neither good nor bad
Stayed 1 night in Apr 2020
Response from Clerk Murakawa on Apr 30, 2020
Thank you very much for using Nest Hotel Sapporo Odori this time. We are relieved with the situation that we have not had any inconvenience caused by our location. We firmly take the valuable opinion received this time, aiming for a hotel that guests can feel comfortable with peace of mind, our staff will work together. We hope you will be able to use the Nest Hotel if you have another opportunity. Thank you very much for your feedback this time. Nest Hotel Sapporo Odori Clerk,Murakawa

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Delicious options and a nice view
Stayed 1 night in Feb 2020
Response from Clerk Murakawa on Feb 29, 2020
Thank you very much for using Nest Hotel Sapporo Odori this time. I am very glad that breakfast agree with your palate. We hope to continue working with all our employees so that we can satisfy you all from now on. Thank you very much for your feedback this time. Nest Hotel Sapporo Odori Clerk,Murakawa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Location is good distance from main station for tourists.
Stayed 2 nights in Feb 2020
Response from Clerk Murakawa on Feb 24, 2020
Thank you very much for using Nest Hotel Sapporo Odori this time. We are relieved with the situation that we have not had any inconvenience caused by our location. We firmly take the valuable opinion received this time, aiming for a hotel that guests can feel comfortable with peace of mind, our staff will work together. We hope you will be able to use the Nest Hotel if you have another opportunity. Thank you very much for your feedback this time. Nest Hotel Sapporo Odori Clerk,Murakawa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great amenities. They offered coffee and tea during the snowy season.
Stayed 4 nights in Feb 2020
Response from Clerk  Murakawa on Feb 20, 2020
Thank you for staying at Nest Hotel Sapporo Odori this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again. Nest Hotel Sapporo Odori Clerk, Murakawa

10/10 Excellent

Alvin, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk staffs. The room was classic, yet well maintained and free from defects. It’s roomier than many new hotels. The location was perfect as it’s just minutes from Odori Park and Tanukikoji Shopping Street.
Stayed 2 nights in Feb 2020
Response from Clerk Murakawa on Feb 15, 2020
Thank you very much for using Nest Hotel Sapporo Odori again. Even from your submission, it seems that your stay in this time was mostly satisfied, I am very happy. We will continue to devote ourselves to the expectations of our customers so that we can keep them up to the expectations of our customers, so we would be grateful if we could choose the hotel if there is another opportunity. Thank you very much for your submission during your busy schedule. We look forward to seeing you again from the same staff. Nest Hotel Sapporo Odori Clerk,Murakawa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Functional hotel located near Odori Park (convenient for the Snow Festival). However the room was freezing... There was a funny smell in the corridor the entire weekend and limited amenities. Only recommended if you are ok with something very basic
Stayed 2 nights in Feb 2020
Response from Clerk Murakawa on Feb 15, 2020
Thank you very much for using Nest Hotel Sapporo Odori this time. We are relieved with the situation that we have not had any inconvenience caused by our location. However, We apologize for the inconvenience that the location of the air conditioner switch in the room is difficult to understand. We firmly take the valuable opinion received this time, aiming for a hotel that guests can feel comfortable with peace of mind, our staff will work together. We hope you will be able to use the Nest Hotel if you have another opportunity. Thank you very much for your feedback this time. Nest Hotel Sapporo Odori Clerk,Murakawa

10/10 Excellent

Michael, Camp Zama, Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally enjoyed our stay. We went there for the Sapporo snow festival and the hotel is conveniently located within two minutes walking distance to the festival. Plenty of restaurants to choose from as well. The hotel staff very accommodating. Will definitely stay there again in the future.
Stayed 2 nights in Feb 2020
Response from Clerk Murakawa on Feb 15, 2020
Thank you for staying at Nest Hotel Sapporo Odori this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again. Nest Hotel Sapporo Odori Clerk,Murakawa

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Staff were helpful and courteous. They helped us book a guided tour we had problems booking because of the language. Very good location, central and well connected to amenities and transport links. The furniture/ finishing were old and probably need renovation.
Stayed 3 nights in Feb 2020
Response from Clerk Murakawa on Feb 8, 2020
Thank you very much for using Nest Hotel Sapporo Odori this time. We are relieved with the situation that we have not had any inconvenience caused by our location. However, regarding the age of the hotel, I'm sorry to have made you feel uncomfortable about the customer. We firmly take the valuable opinion received this time, aiming for a hotel that guests can feel comfortable with peace of mind, our staff will work together. We hope you will be able to use the Nest Hotel if you have another opportunity. Thank you very much for your feedback this time. Nest Hotel Sapporo Odori Clerk,Murakawa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked another Nest Hotel using cellphone, which was abt 15 mins walk away, without realising the error. Appealed to the hotel staff and upon some discussion with the other Nest Hotel, they allowed us to transfer and had to arrange for a room for us, at short notice, although the hotel was fully booked. Impressed with the hospitality and grateful for the help.
Stayed 1 night in Dec 2019
Response from Clerk, Murakawa on Jan 8, 2020
Thank you for staying at Nest Hotel Sapporo Odori this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again. Nest Hotel Sapporo Odori Clerk, Murakawa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the city's center, close to Sapporo Station and nice overall.
Stayed 5 nights in Dec 2019
Response from Clerk, Murakawa on Jan 4, 2020
Thank you for staying at Nest Hotel Sapporo Odori this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again. Nest Hotel Sapporo Odori Clerk, Murakawa

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Quoc T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019