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Reviews of Nakatono Hotel

3 out of 5
Nakatono Hotel
Chuo-ku Minami 1-jo Nishi 7, Sapporo, Hokkaido

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 74 reviews" "
Rating 8 - Good. 27 out of 74 reviews" "
Rating 6 - Okay. 13 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chia Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Jeff, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for snow festival visits
The owner was extremely helpful in providing advice and guidance on getting to various snow festival locations. Odori Park is just a few minutes away.
Stayed 8 nights in Feb 2018

6/10 Okay

Mish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location
Great location for the Snow Festival and a great traditional experience to sleep Japanese style.
Stayed 1 night in Feb 2018

8/10 Good

Pakorn, Niigata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, cheap price, close to Odori park and station
Stayed 1 night in Feb 2018
Response from Kyoko on Feb 7, 2018
Thank you very much for your comment. We are happy to have you here and hope to see you in the near future!

10/10 Excellent

Jose C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great price, great location.
Great location a block away from Odori Park. Underground walkway was close by for shopping and eating when the weather was too wet/cold. The hotel itself is old, but the service was great for the price I paid. One of the staff spoke English really well, a nice Japanese lady named Kyoko. I had the Japanese style room, and it was great to experience staying in such a room. All the places and things I wanted to do was walking distance from this hotel. Wifi was free and trouble free to connect. I'd definitely come back here!
Stayed 3 nights in Nov 2017
Thank you very much for your review. I am so happy to hear that you had a good time in Sapporo. I would recommend you to see Sapporo Snow Festival in February. It is very beautiful. Thank you again and I will look forward to seeing you in the near future. Best regards, Kyoko Nakatono

8/10 Good

Boong, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, very nice owner, poor wifi signal
During our stay, I happened to meet only one staff, the owner lady, who was very helpful and also speaks English fluently. We stayed in triple bed Japanese style room and it was very comfortable. We really liked the Japanese tea table and the Japanese chairs and also the terrace which was another goodplace for relaxation, overlooking Odori St. (We were there in February and the Sapporo snow festival can be seen clearly). It is in walkable distance from Sapporo JR station but the closest station is the Odori Subway station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location for the Ice Festival
The lady at the front counter was very helpful, warm and welcoming. Nothing was too much trouble and she provided very good advice to get around Sapporo. The location was perfect for visiting the Sapporo Ice Festival

10/10 Excellent

Kaitlyn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the snow festival
We stayed for six nights during the Sapporo snow festival and had a blast. The Nakatono is just a minutes walk from the festivities. On top of that their receptionist speaks amazingly fluent English compared to many other hotels that claim to have English speaking staff. We stayed in a western style room, although I believe that many of the rooms are Japanese style. The room was very spacious and the decor made it feel luxurious, like something out of a movie from the 50s. Very comfortable and a terrific stay!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Sapporo
Perfect location for enjoying the Sapporo snow festival with Odori park less than a minute away and Susukino not far either. The most friendly hotel staff I have ever interacted with. Would absolutely stay here again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel was spooky. I felt the hotel staffs were keeping an eye on us all the time. She knows about every move we made. :s

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel with old Japanese touch
It is a small hotel (a little old), but a nice atmosphere. Someone looking for a touch a Japan and not a cookie cutter type chain hotel should check it out.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The hotel is rather old. Feels like I went back in time but it's kept in a very good condition. Has a very traditional feel to it which makes it rather special.

10/10 Excellent

Andrew, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff - good English

10/10 Excellent

S.L., Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the snow festival!
The hotel owner and her staff made us feel like we were visiting home. They go out of their way to ensure your comfort and happiness. The rooms are Japanese style, so the futons for sleeping might not be for everyone. While the beds make my back sore after too many nights, I love the experience, so we stay in Japanese style rooms once in a while. They are well appointed rooms and I was able to stack up extra futons for greater comfort. I cannot emphasize enough how much effort the staff put into making your stay a good one. Above and beyond!

10/10 Excellent

Lawrence Kent, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went there for sightseeing during sapporo winter fest and the location was super convenient. Best thing about the hotel is its room size and very accomodating reception.there could have been some areas where hotel management could have improved but overall you'll get more than your money's worth if you stay here

10/10 Excellent

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
深夜のチェックイン可能
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
클래식하고 깨끗한 오래된 호텔, 위치는 메인과 좀 멀다
트윈베드룸으로 선택했는데 방이 넓어서 좋았다. 다만 욕실이 그에 비해 너무 좁다. 일본 호텔이.다 그렇지만... 그리서 대욕장에서 씻으면 되는데 대욕장을 안가봐서 잘 모르겠다. 눈꽃축제기간이라 다른 호텔에 방이 없어서 평소대비 3배값을 지불하고잤다...ㄷㄷ 스스키노역이나 삿포로 역과는 도보 15분 정도 걸린다
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고, 위치도 괜찮아요. 공원 가깝고 쇼핑도 즐길수 있으며 스지 시장도 가까워 좋습니다.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
大通りに面して、立地的には便利だし、スタッフの対応も普通に良いと感じます。しかし、ホテルがそもそも古く、部屋もイマイチなのに、宿泊料は高いと感じました。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和室で落ち着けました。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
古いですが、清潔感があります。 空調が集中空調なため、こまかな温度設定が出来ないのが要注意です。
Stayed 1 night in Nov 2018

4/10 Poor

勘違い

Disliked: Cleanliness, property conditions & facilities, room comfort
ツインルームとは、ホテル用語でツインベッド（ダブルベッド）が2つの部屋と思っていました。 実際は和式の部屋でシングルの布団が２組敷ける部屋でした。 フロントでは、ジャパニーズツインとのこと？ これからホテルをツインで予約する時は、ベッドルームか？布団を敷く和式の旅館かを確認しなくてはいけないのか？
Stayed 2 nights in Nov 2018

8/10 Good

あさ, 東京

Liked: Cleanliness, staff & service, room comfort
延長するも、気持ち良く対応してくれました。また、タクシーを呼んでもらったのですが、見送りまでしてもらい気分は最高でした。
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2018

10/10 Excellent

Dongwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Rumi

Disliked: Property conditions & facilities, room comfort
和室で布団でした！！
周辺はとても静かですが、近くにコンビニもあり便利でした。地下鉄駅から多少歩きますがわかりやすいです。部屋に入ってびっくりしたのが、なんと和室！！ドア開けて、スライド式の引き戸があったので、おやっとおもったら和室に布団が敷かれてありました。ある意味温泉旅館に来たようでちょっとだけウキウキしましたが、パソコン使うには座布団とテーブルがなんとも姿勢が苦しかったです。旅行なら満喫できると思います。清潔にはしていてくれますが、古いつくりだということをこころしておいたほうがいいかもです。フロントでの対応はとても良かったです。
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
アットホームなホテル
ビジネスで3泊しました。ホテルと言っても和室で、布団が敷いてありました。一瞬大丈夫かなと思いましたが、清潔感があり畳もきれいでよかったです。 深夜遅くに帰ったのですが、息子さん？が門を開けて遅くまで待っていて下さいました。アットホームな心安まる宿でした。場所も地下鉄から5分程度で便利でした。
Stayed 4 nights in Jul 2018

8/10 Good

Sato, 関東

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街に近いホテル
すすきのに近いホテルです。 価格は札幌ではリーズナブルな価格です。 冷蔵庫に前のお客さんの飲みかけのお茶が入ってましたが、 部屋自体は綺麗でした。
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
和室のあるホテル
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
便乗値上げ
札幌のホテルが混んでいるからといって、通常なら数千円くらいの部屋を2万円てどうなんでしょう？便乗値上げもほどほどにしないと、ホテル自身の信頼がなくなると思います。 今は観光客も多くて儲けられるのかもしれませんが、長い目で見たら損する気がします。 部屋も設備もかなり古いですが、清潔にしており不便はなかったですが、便乗値上げするほどのホテルとは思えません。私は二度と泊まりません。
Stayed 1 night in Jun 2018

10/10 Excellent

POU CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
員工態度友善 😊 房間大、雖然酒店比較舊，但非常整潔、機場巴士可達 、 步行5分鐘到狸小路 、 離電車站、JR站 都非常方便 。
Stayed 4 nights in Jun 2018

8/10 Good

S, 京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
築年数はたっているが、清潔感のある綺麗なホテルでした。 フロントの方も近くの美味しいお店を丁寧に教えて下さいました。 ホテルを出てすぐにコンビニがあり便利です。
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
숙소 위치 나쁘지 않음. 삿포로로 티비탑. 오도리공원 가까움. 숙소는 호텔보다는 모텔급. 구식. 그래도 일본 호텔 치고 넓은 편. 캐리어 두 개 펴고도 남았으니. 비 오는 날이였는데 너무 추워 아쉬웠음

10/10 Excellent

ポカリ, 宮城県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
楽しい女子旅になりました！
外観や内装は結構古いホテルですが、掃除も行き届いていて清潔でした。シャワーの水圧が弱いのが残念でしたが、受付の従業員の方にはとても親切に対応して頂き、とても楽しい旅になりました。
Stayed 1 night in Apr 2018
Response from K.N on Apr 28, 2018
この度は中殿ホテルにご宿泊いただき誠にありがとうございました。楽しい女子旅になったとお聞きし、スタッフ一同大変喜んでおります。学生時代に戻ったようなご気分になられたことと思います。また機会がございましたら、ぜひごりいただければ幸いでございます。心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다
친절하시고 좋았습니다 영어도 잘 하시고 저는 일본어로 소통하였지만 정말 고마웠습니다! 고양이 두마리 너무 귀여워요 ... 한겨울에 갔는데 주변길이 빙판길이라 미끄러질까봐 무서웠네요 골목만 빠지면 눈이 치워져있습니다. 오도리역은 가까운데 삿포로역까지 지하도로 걸어가면 좀 걸립니다. 2층의 온천은 저녁에 인기가 많아서 여러번 왔다갔다해서 들어갈 수 있었어요. 4명인가 6명 동시에 씻을 수 있을만큼의 샤워기가 있습니다 탕이 참 좋았어요
Stayed 3 nights in Feb 2018
Response from K.N on Apr 25, 2018
Thank you very much for staying with us. I am happy to hear that you enjoyed and good time in Sapporo. Please come and seeing our mascot cats again!! I look forward to meeing you in the future.

8/10 Good

Seongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JAESEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치가 정말 좋습니다. 오도리 공원에 도보 2분정도면 도착합니다. 전체적으로 시설이 오래된 느낌은 있지만 문제가 있지는 않고 관리도 잘 되있습니다. 직원은 역시 친절하고 다만 비지니스 호텔이 아닌만큼 기본이 2인실이라 1인 숙박의 경우 가성비가 높지 않읆 수 있습니다.
Stayed 2 nights in Feb 2018

4/10 Poor

テレイロ, 東京

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
部屋によると思います
チェックイン後、部屋に入った時に何かが漂うことを感じた。 トイレの便座が後付けで、サイズが合っておらず、座位ではどうにも・・・ シャワーの給湯、エアコンヒーター、冷蔵庫のコンセントが入っていない、お茶のパックが前客が飲んであるから袋がそのまま等々、残念満載でした。
Stayed 1 night in Feb 2018

10/10 Excellent

hyunki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 친절합니다. 저는 또 올거에요^^
오래된 호텔 아주 조용히 보내고 즐겁게 있다 왔습니다. 현대건물이 아니라 식상 할 수 있지만 매우 청결하고 친절했습니다. 삿포로에 다시온다면 이곳에 또 묵을겁니다 ㅎㅎ 공원하고 가깝지만 한블럭 아래에 있어서 조용하고 현지인(어르신들)이 이용하는분들이 많더라고요 외출할때마다 키를 맡겨야하는 불편함은 있지만 좋습니다!!
Stayed 2 nights in Feb 2018

8/10 Good

hiroji

Liked: Staff & service, property conditions & facilities
2/1-2/3でお世話になりました。
ユニットのバスはまあまあですが、トイレは狭いです。10名程度は入れる大浴場もあります。のんびりするにはちょうどいいです。受付は親切ですし、英語ペラペラでした。 お掃除のおばさんも親切でした。立地は大通りから道1本入ったところですが、その道と大通りの間は駐車場なので、大通りからも確認できます。ホテル周辺にも飲食店はありますが、私が行った居酒屋は「?」と感じたので、大通り駅あたりまで行くことをお勧めします。たまたまだとは思いますが、宿泊者は外国の方が多かったです。ホテル自体は古さを感じ、派手さはありませんが、落ち着きはあるので、旅を楽しむのには適していると思います。
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
シャワーがよかったら、満足でした。
スタッフの方は、気持ちよいご対応で、お部屋も掃除が行き届いてましたが、シャワーがダメダメでした。イルミネーション目的だったんで、近くてよかったんですが、食事するところには、ちょっと歩く必要があります。でも、雪まつりなんかには、便利だと思います。
Stayed 1 night in Dec 2017
Response from kyoko on Feb 7, 2018
この度は中殿ホテルにご宿泊いただき誠にありがとうございました。また機会がございましたらご利用ければ幸いでございます。

8/10 Good

さくら

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便が良い。　空港からシャトルバスで行ける。　地下鉄駅、すすきの、大通り公園近く便利。
立地がとても良く、アットホームで素敵なホテル。 コンビニも近いです。 とても快適に過ごさせてもらいました。 建物が歴史があるようで、ルームキーなど昔ながらです。 お部屋のトイレ・バスが若干狭いです。 あと、お部屋のソファースプリングが、かなり弱くなっていました。 しかし、特に不便を感じることはありません。 お部屋も広くて、清潔感もあり、快適でした！ フロントの方の対応もとても親切です。 建物はいわゆる最近のシティホテルとは違いますが、生花がきれいに生けてあったり、 館内もきれいです。 あと、看板ネコちゃんたちが、かわいい♪ ネコ好きさんにはたまらないと思います！　とっても癒されるます！ フロントの方に、「ネコちゃん見せてください」とお声をかけると すぐに会えると思います。 とってもかわいい、はなちゃんとさくらちゃんでした。 札幌に行った際には、また利用させてもらいたいです。
Stayed 1 night in Nov 2017

6/10 Okay

史朗, hokkaidou

市内で便利、駐車場もとなりにありありがたい。
夜8時過ぎに到着しました。部屋のキーをいただき入室したところ既に入室されている方がおり、バックや衣類がおかれており、びっくりして連絡をしましたところ外出されているお客のキーを渡したようでした。すぐに別な部屋に案内されましたがはじめての経験でびっくりしました。その後、特に何もなく過ごしました。朝食時にはホテルの女将さんのような方が他のお客にフレンドリーに接していたので家庭的な雰囲気でこれも有かなとまあまあの納得です。
Stayed 1 night in Nov 2017
Response from K.N on Nov 14, 2017
先日は中殿ホテルにご宿泊いただき誠にありがとうございます。チェックイン時にはお部屋を間違ってご案内し大変失礼いたしました。昭和7年創業のため、昔からのお客様が多く、家庭的な雰囲気になってしまうようです。これに懲りずに、また機会がございましたら是非ご利用くださいませ。次回はご満足いただけるよう、スタッフ一同心してお迎えさせていただきます。ありがとうございました。

10/10 Excellent

NOBUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初利用
清潔感もあり、 交換が持てるホテルでした。
Stayed 2 nights in Sep 2017
この度は中殿ホテルにご宿泊いただき誠に誠にありがとうございました。また嬉しいご感想もいただき、スタッフ委非道大変喜んでおります。今後もお客様のご期待を裏切らないようサービス向上に努めてまいります。機会がございましたら、またぜひお越しくださいませ。ありがとうございました。