Title: Grand Park Otaru - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2691166&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Park Otaru Upscale urban retreat where shopping meets skiing - guests can browse on-site stores or take advantage of shuttle service to nearby slopes ## Photo gallery for Grand Park Otaru ![2 restaurants, dinner served, Japanese cuisine - Grand Park Otaru (Otaru)](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/9237fa0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese Style Suite Room, Non Smoking, Ocean View - Grand Park Otaru (Otaru)](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/f2cee217.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Park Otaru (Otaru)](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/488e1708.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Park Otaru (Otaru)](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/141b5980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Chapel - Grand Park Otaru (Otaru)](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/2c32806a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Park Otaru, in the city center, offers convenient shopping and two Japanese restaurants. Relax with drinks at the bar after skiing, with equipment storage available. Free WiFi in rooms, luggage storage, multilingual staff, and conference facilities are provided. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Air conditioning - Parking available - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Presidential Suite Room, Non Smoking ![Presidential Suite Room, Non Smoking](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/43db6c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite Room, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Bidet Bathrobes Hair dryer Shower/tub combination - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite Room, Non Smoking ![Executive Suite Room, Non Smoking](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/ea3be7d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Bidet Bathrobes Hair dryer Shower/tub combination - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Bay Suite Room, Non Smoking ![Bay Suite Room, Non Smoking](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/6d461bc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bay Suite Room, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Bidet Bathrobes Hair dryer Shower/tub combination - 1 bedroom - Bay view - Sleeps 3 - 2 Large Twin Beds OR 1 King Bed ### View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View ![2 Connecting Twin Room, Non Smoking, Ocean View](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/208d5dee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Connecting Twin Room, Non Smoking, Ocean View ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom - Ocean view - Sleeps 6 - 4 Large Twin Beds ### View all photos for Superior Double Room, Non Smoking, Mountain View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/240a9125.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Mountain View 8.0 Very good 5 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, Non Smoking, Mountain View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/49d75806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking, Mountain View 9.0 Wonderful 12 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Mountain view - Sleeps 3 - 2 Large Twin Beds ### View all photos for Superior Twin Room, Non Smoking, Ocean View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/49d75806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking, Ocean View 9.0 Wonderful 15 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Ocean view - Sleeps 3 - 2 Large Twin Beds ### View all photos for Deluxe Double Room, Non Smoking, Ocean View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/ddff317b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking, Ocean View 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room, Non Smoking, Mountain View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/a4750eb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking, Mountain View 7.6 Good 5 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room, Non Smoking, Mountain View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/4182f6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, Mountain View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Mountain view - Sleeps 3 - 2 Large Twin Beds ### View all photos for Superior Double Room, Non Smoking, Ocean View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/w1199h799x1y0-92d8607d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Ocean View 7.8 Good 9 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room, Non Smoking, Ocean View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/6b42af48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, Ocean View 8.0 Very good 5 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 344 sq ft - Ocean view - Sleeps 3 - 2 Large Twin Beds ### View all photos for Japanese Style Suite Room, Non Smoking, Ocean View ![Japanese Style Suite Room, Non Smoking, Ocean View](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/f2cee217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Suite Room, Non Smoking, Ocean View 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom - 559 sq ft - 1 bedroom - Partial ocean view - Sleeps 7 - 4 Twin Futons ### View all photos for Japanese Style Room, Non Smoking, Ocean View ![Japanese Style Room, Non Smoking, Ocean View](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/183d0172.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Non Smoking, Ocean View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator LCD TV Hair dryer Toilet with electronic bidet Shower/tub combination Private bathroom Coffee grinder - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Grand-Park-Otaru.h2691166.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Grand-Park-Otaru.h2691166.Hotel-Information) ## About the area Located in Otaru, Grand Park Otaru is connected to a shopping center. Bank of Japan Museum and Old Endo Matabei House are local landmarks, and some of the area's attractions include Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park. Otaru Kihinkan and Shukutsu Marine Land are also worth visiting. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's convenience to public transportation: Otaru-Chikkō Station is 9 minutes by foot. [Visit our Otaru travel guide](https://www.expedia.ca/Otaru.dx6023780) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.18342%2C141.02390&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WET6vhRcJeS1ixSh9hqokHcNMzc=) 11-3 Chikko, Otaru, Hokkaido, 047-0008 ### What's nearby - ![St Maarten and St Martin](https://images.trvl-media.com/place/553248621532776731/efe91719-2c32-4f5a-a319-0053d09cbb87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Music Box Museum 2 min drive \- 2.0 km - ![Sakaimachi Street](https://images.trvl-media.com/place/3000757633/b5c6ebd0-cb57-4b20-a56d-4dc444a9148e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sakaimachi Street 2 min drive \- 2.0 km - ![Otaru Canal](https://images.trvl-media.com/place/6349569/9291cdb9-2b97-404b-bc6d-3a68899457e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Canal 3 min drive \- 2.7 km - Shin Nihonkai Ferry 11 min walk \- 0.9 km - Suitengu 3 min drive \- 2.4 km ### Getting around - Otaru-Chikkō Station 9 min walk - Inaho Station 18 min drive - New Chitose Intl. Airport (CTS) 85 min drive ### Restaurants - 回転寿司 魚一心 小樽店 10 min walk - 美園 ウイングベイ小樽店 8 min walk - テラスブラッセリー 11 min walk - Cocoro 11 min walk - はま寿司 7 min walk ## About this property ### Grand Park Otaru Upscale hotel near Otaru Canal At Grand Park Otaru, you can look forward to shopping on site, dry cleaning/laundry services, and a bar. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. Be sure to enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff - A front-desk safe, wedding services, and an elevator - A vending machine, a porter/bellhop, and a banquet hall - Guest reviews speak highly of the helpful staff Room features All 296 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property. Other amenities include: - Bathrooms with toilets with electronic bidets and shower/tub combinations - 32-inch LCD TVs with cable channels - Refrigerators, coffee grinders, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,003 reviews CA $102 CA $112 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4650000/4644100/4644047/6b34d451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nord Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,001 reviews CA $110 CA $121 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4644047&PinnedHotelID=4644047&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - 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Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=32668535&PinnedHotelID=32668535&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/7a7501d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 409 reviews CA $136 CA $150 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4538100/4538031/f83e277b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Premium Otaru Natural Hot Spring Otaru - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $138 CA $153 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4538031&PinnedHotelID=4538031&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/16d8ba49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asari Classe Hotel Otaru - Pool - Hot tub - Spa - Parking included 8.6 Excellent 457 reviews CA $101 CA $127 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/cdc61284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granbell Hotel Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Parking available 8.4 Very good 55 reviews CA $122 CA $134 total Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/115000000/114920000/114912900/114912818/c835daf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ASARIGAWAONSENHOTEL Otaru - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 14 reviews CA $120 CA $134 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=114912818&PinnedHotelID=114912818&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Ski shuttle (surcharge) - Covered self parking on site (JPY 1,650 per day; includes in/out privileges) - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children - 2 restaurants - A bar/lounge ### Restaurants on site - Cocoro ### Things to do - Shopping - Ski storage ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Conference space ### Accessibility - Elevator ### More - 18 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee grinder - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools The type of breakfast (buffet or full) available at this property varies with stay dates. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children - Covered self parking fee: JPY 1650 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Grand Park Otaru Otaru Grand Park Grand Park Hotel Otaru Grand Park Otaru Hokkaido Grand Park Otaru Hotel Otaru Hilton Otaru Otaru Grand Park Hotel Otaru Hilton Grand Park Otaru Hotel Otaru Hilton Grand Park Hotel Otaru Otaru Grand Park Hotel Hilton Otaru Grand Park Otaru Hokkaido Otaru Hilton Hilton Otaru Grand Park Hotel Otaru Otaru Grand Park Hotel Grand Park Otaru Hotel Grand Park Otaru Otaru Grand Park Otaru Hokkaido Grand Park Otaru Hotel Otaru ## Frequently asked questions ### Is Grand Park Otaru pet-friendly? ### How much does it cost to stay at Grand Park Otaru? ### How much is parking? ### What time is check-in at Grand Park Otaru? ### What time is check-out at Grand Park Otaru? ### Where is Grand Park Otaru located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Park Otaru Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 530 8 - Good 324 6 - Okay 85 4 - Poor 48 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Qing Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a Japanese style room. Very comfy and Great view! ##### Qing Stayed 1 night in Dec 2025 ### 10/10 Excellent #### David Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/677c85e7-fd1d-4bb2-b1f2-2fb760d25c78-1762601813197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae40ae38-90e8-4152-920f-e2fa07c83d69-1762601828143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Steve Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe. ##### Steve Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kin kwan Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very fast response. Great car park and department store nearby ##### Kin kwan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Wincy Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with nice staff. Love it’s connected to the shopping mall. ##### Wincy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jacky May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ocean view. Clean hotel. Friendly staff ##### Jacky Stayed 3 nights in Apr 2025 ### 8/10 Good #### TIMOTHY Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, excellent location and spacious rooms. Shame the Gold Member VIP benefits are so limited. Just 20% off food or beverages once during your stay and no room upgrade. ....and I was there for 7 nights. ##### TIMOTHY Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Ewen Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our second stay at this hotel... lovely place to stay with great breakfast and excellent staff. Ideal location to stay if skiing in the area. ##### Ewen Stayed 3 nights in Feb 2024 ### 8/10 Good #### JAEBOK May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice facility Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation ##### JAEBOK Stayed 1 night in May 2025 ### 10/10 Excellent #### tao Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice service and location is very good The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating. ##### tao Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ruby Chun Ju Dec 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really convenient. And really great staff. ##### Ruby Chun Ju Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Scot Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location Location Location. Shopping mall attached with a ton of stores and places to eat. ##### Scot Stayed 4 nights in Dec 2024 ### 8/10 Good #### Cheuk Yuen Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A convenient location linked major shopping mall and restaurants. ##### Cheuk Yuen Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Mei Kuen Candy Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and spacious guest rooms Spacious room, Mountain View is very nice during winter time. Good for hotel guests who drive as the hotel location is about 10 mins away from the canal or other tourist attractions. ##### Mei Kuen Candy Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English ##### Verified traveller Stayed 2 nights in Jan 2025 ### 8/10 Good #### Pinky Nov 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice harbour view and friendly staff ##### Pinky Stayed 1 night in Nov 2023 ### 8/10 Good #### Li Ling Aug 12, 2024 Liked: Cleanliness, staff & service Friend staff and convenience location is a plus. ##### Li Ling Stayed 2 nights in Aug 2024 ### 8/10 Good #### Sam Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good size of room and service ##### Sam Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Annie Jie Yu Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous. ##### Annie Jie Yu Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### stanley Oct 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good view and link with shopping centre ##### stanley Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Kenny Mar 27, 2025 Liked: Cleanliness #### Older hotel with good upkeep, but little upgrade Nice, but older hotel with excellent upkeep, but little upgrade for a few decades. Our room offer excellent view of the marina. The location is close to the Otaruchikko station, but almost all tourist attractions are more than 20 minutes walking distance away which means train and taxi are necessary. ##### Kenny Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Susan Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend! ##### Susan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### james v Feb 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities The staff was very helpful. ##### james v Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Ganesh Haran Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite old hotel but the view from hotel very nice. Connected to malls. 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