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It's next to the subway exit, and it's walkable to shopping and restaurants, which is very convenient.
josephina
Stayed 1 night in Mar 2024
Response from Front desk Watanabe on Apr 1, 2024
Thank you very much for choosing APA Hotel Sapporo Susukino Ekimae. As you mentioned, our hotel is located right in front of the underground entrance and there are many shopping places within walking distance, so we have received a good reputation. We will continue to make every effort to provide you with a more comfortable stay.We hope you will have the opportunity to visit us again. We look forward to welcoming you again.
Thank you very much for using APA Hotel Sapporo Susukino Ekimae.We are very honored to receive your review and high rating.We will strive to be a service factory that will further satisfy our customers.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.
Thank you for choosing APA Hotel Sapporo Susukino Ekimae. We are relieved to hear that you were satisfied with our hotel. Many of our guests appreciate the location of our hotel. We will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to serving you again.
6/10 Okay
Thomas
Feb 13, 2024
Room never got warm despite thermostat set on 30.
Thomas
Stayed 3 nights in Feb 2024
Response from フロント 坂本 on Feb 13, 2024
Thank you very much for choosing APA Hotel Sapporo Susukino Ekimae. We would also like to take this opportunity to thank you for taking the time to write a word-of-mouth review of our hotel. Your feedback will be used as a reference for future hotel management and service improvement, and all of us at APA Hotel Sapporo Susukino Ekimae will do our utmost to provide you with even better service.
Thank you very much for using APA Hotel Sapporo Susukino Ekimae. Were you satisfied with your stay? We strive every day to create a hotel where you can enjoy a comfortable stay. We look forward to seeing you again.
10/10 Excellent
Paul
Dec 17, 2023
Paul
Stayed 1 night in Dec 2023
Response from reception Shiina on Dec 21, 2023
Thank you for using APA HOTEL〈Sapporo Susukino Eki Mae〉.We are glad you satisfied with your stay.We look forward welcoming you again.
4/10 Poor
joshua
Nov 15, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They had place hangers in front of the heating panel so for most of my trip i didnt know there was heating and i was freezing in my room. The pillows were hard ans uncomfortable. Also i went to their buffet which i paid 1700 yen for and it was nothing like the photos they advertised. I feel i wasted my money on the buffet and this hotel stay
joshua
Stayed 4 nights in Nov 2023
Response from Receptionist Kobayashi on Nov 19, 2023
Thank you for staying with us.We apologize for any discomfort this may have caused you.We will make every effort to improve the points pointed out by our customers.Thank you
Apa is fantastic in japan, always placed nesr a station
Audrey
Stayed 4 nights in Oct 2023
Response from フロント 松村 on Nov 2, 2023
Thank you for staying at APA Hotel.I am very happy to receive your compliments.APA hotels are available all over the country, but many are close to stations or the city center.If you have a chance, please come and stay again.We look forward to seeing you again.
Very convenient since it’s a block away from the Susukino station. Great for its price~
Jeremy
Stayed 1 night in Oct 2023
Response from reception Matsumura on Oct 16, 2023
Thank you very much for using APA Hotel Sapporo Susukino Ekimae.We are very happy to hear that you were satisfied with your stay.We look forward to seeing you again if you have the opportunity.
Thank you very much for using APA Hotel Sapporo Susukino Ekimae. Were you satisfied with your stay? We will continue to work hard every day to provide better service. We are looking forward to seeing you again.
I ask for a non smoking room but the hotel give me a very smoky room in a smoking floor, the front desk says all room are taken, to be fair they give me a air purifier so the stay after the first day is ok
Eng lock
Stayed 3 nights in Aug 2023
Response from Front Sugae on Aug 30, 2023
Thank you very much for using APA Hotel Sapporo Susukino Ekimae. Were you satisfied with your stay? We will continue to work hard every day to provide better service. We are looking forward to seeing you again.
Room was more spacious than most hotels in Japan that we had. The toilet and the shower had a door in between, so it was more spacious and even convenient so that two people do not have to wait for the other to use a facility. The bed was comfortable and clean. It was just a bit dusty on the headboard and table, and some doors and walls need to be updated. The floor we were on was apparently a smoking floor too, so entering the hallway means inhaling secondhand smoke.
Thea
Stayed 6 nights in Aug 2023
Response from フロント 小林 on Aug 13, 2023
Thank you for staying with us.We are glad you said about a room.However we are really sorry that our cleaning and smell of cigarettes.We will improve these things from now on.
2/10 Terrible
Tao
Aug 3, 2023
Disliked: Property conditions & facilities
was put in a room with no window. It had not been clearly stated in the description.
Tao
Stayed 3 nights in Jul 2023
Response from Front Sugae on Aug 6, 2023
Thank you for using APA Hotel Sapporo Susukino Ekimae. We apologize for the lack of explanation regarding the windows in your room. Thank you for posting while you are busy.
wonderful properties!!! on the smaller side. Perfect for trips where you will be on the go. Great about communication in english as well.
Rebecca
Stayed 1 night in Feb 2023
Response from front okutani on Feb 18, 2023
Thank you for using APA Hotel Sapporo Susukino Ekimae. We are very happy to hear that you were satisfied with your stay. We will continue to do our best to make our guests feel comfortable. We look forward to seeing you again.
It's an APA business hotel. You don't go in expecting oppulence but it always gets the job done and does it well.
Evan
Stayed 1 night in Mar 2022
Response from Okutani/Receptionist on Mar 17, 2022
Thank you satying with us here APA HOTEL〈sapporosusukinoekimae〉and your kind review.We are very pleased to be satisfied with our customers.
We look forward to welcoming you back soon.
Good location with access to shopping area, train station etc. Poor WiFi in room - barely stays connected for 5 mins consistently. Rooms are tiny. Can't control temperature in rooms.
Kurian
Stayed 2 nights in Oct 2021
Response from Okutani/Receptionist on Nov 1, 2021
Thank you for staying with us here at APA HOTEL〈sapporosusukinoekimae〉and your kind review.We look forward to welcoming you back soon.
Check in was smooth and staff was efficient. But the room was slightly dusty, we had runny nose next morning, that was only negative point. Otherwise overall stay was good!
Verified traveller
Stayed 1 night in Aug 2021
Response from Koyama/Recepionist on Aug 15, 2021
Thank you for staying with us here APA HOTEL〈Sapporo Sukino Ekimae〉and your kind review. We look forward to welcoming you back soon.
Double bed Room is too small for two persons. Bed is a bit too soft. Baggage is not allowed to keep Overnight after checkout even though you have reservation the day after next day. Staff is a bit cool without any smile, but overall services acceptable. Worth money anyway.
The location of this property is perfect right in Susukino within a couple blocks of Tanikukoji shopping arcade and tons of other places. The only thing I didn't like was the size of the room. I understand hotel rooms in Japan are small but this one was micro-sized...and we're not big people. If you're planning on booking this place, get the bigger room as this one was pretty small.
Staff members in morning shift (3 women) are unpleasant to guest!,,, terrible service.... Japanese people are use to be polite and professional, but this morning staff are horrible. We ask for an early check in and without any kind or showing good explanation. Just want to charge ¥1,000 per hour. It’s clearly a money making.
Bonifacio
Stayed 1 night in Feb 2020
Response from フロント on Nov 20, 2023
クチコミありがとうございます。またのご利用をお待ちしております。
8/10 Good
Verified traveller
Travelled with group
Feb 7, 2020
Liked: Cleanliness, staff & service, amenities
Location was great. There wasn’t a lot of room for luggage though but the room was generally fine.
First time to book on this famous hotel chain in japan. My expectations are so high. Prices range from middle to high. Our room was quite bigger than all the previous hotels we booked in japan. Very clean surroundings from main lobby to rooms. Staff are friendly with some english speaking. Location was excellent, within walking distance from Susukino, Tanukikoji & even Odori Park. Easily accessible from subway Toho Line. This is a great hotel to book when planning to see the Sapporo Snow Festival. Highly recommended.
Love how close the property was to amenitites.
Did not like the super soft bed and flat pillows. coin laundry was abit old school but did the job well. probably should invest more coin laundries in hotel.
Check in time is a little late but you can leave your luggage at front desk and come back for check in later.
The location is right next to subway station. Not far from tram and city center. There’s LAWSON at the ground floor so it’s very convenient to buy things whenever you want.
The room is very clean.