Title: The Five Elements Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Five Elements Hotel Mountain ski retreat with 3 outdoor pools and full-service spa ![Reception](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/ffd15d09.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/ca8d9d4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, hot springs, body treatments, aromatherapy](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/39ea0c79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/fc457a05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Room, Mountain View](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/8df7d6fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Five Elements Hotel in the city center offers a retreat for travelers. Visit the art gallery, grab coffee, or book a spa massage. The hotel provides ski passes and shuttle service for outdoor enthusiasts, with three outdoor pools and aromatherapy treatments for relaxation. 9.6 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Laundry - Parking included - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sep. 20 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 21 - Sep. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=74428204&PinnedHotelID=74428204&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Comfort Room, Mountain View](https://images.trvl-media.com/lodging/75000000/74430000/74428300/74428204/8df7d6fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Mountain View 10.0 Exceptional 1 review ### Highlights Balcony Connecting rooms available Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Champagne service Electric kettle - 269 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapareva-Banya-Hotels-The-Five-Elements-Hotel.h74428204.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapareva-Banya-Hotels-The-Five-Elements-Hotel.h74428204.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.28782%2C23.25450&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mEUAlB6n4wInZO4BIQZitQA2ag8=) Germaneya 36, Sapareva Banya, Kustendil, 2650 #### What's nearby - Saparevo Banski & SPA - 10 min walk - 0.9 km - Church of St Nicholas - 10 min walk - 0.9 km - Seven Rila Lakes - 24 min drive - 11.7 km - Borovets Ski Resort - 47 min drive - 46.9 km - Vitosha Nature Park - 59 min drive - 45.4 km #### Getting around - Sofia Airport (SOF) - 89 min drive #### Restaurants - ‪Приятели - ‬17 min walk - ‪Pizza Rado - ‬10 min walk - ‪Ресторант Валявица - ‬10 min drive - ‪Fantasy - ‬15 min walk - ‪Hunting Residence Restaurant - ‬23 min drive ## About this property ### The Five Elements Hotel Eco-certified hotel in the city center At The Five Elements Hotel, you can look forward to a free breakfast buffet, an art gallery on site, and a coffee shop/cafe. With amenities like a ski shuttle and ski passes, this hotel is a great place to hit the slopes. Indulge in a deep-tissue massage, aromatherapy, and a body treatment at the onsite spa. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a hair salon and a library. You'll also enjoy perks such as: - 3 outdoor pools and an indoor pool - Free self parking - Hot springs on site, luggage storage, and tour/ticket assistance - A gift shop, a 24-hour front desk, and coffee/tea in the lobby Room features All 81 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and minibars. Other amenities include: - Tubs or showers and hair dryers - Flat-screen TVs with cable channels - Wardrobes/closets, balconies, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) ### Parking and transportation - Ski shuttle (surcharge) - Free covered self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour pool access - 3 outdoor pools - Art gallery - Children's pool - Free children's club - Full-service spa - Hiking/biking trails - Indoor pool - Indoor/outdoor hot spring - Library - Ski passes ### Family friendly - 3 outdoor pools - Children's pool - Free children's club - Indoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Lockers - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3,000 square feet of conference space ### Outdoors - In the mountains ### Full-service spa - 3 outdoor hot springs - Aromatherapy - Deep-tissue massages - Hot springs open from 8:00 AM - 8:00 PM - Hot springs water temperature - 100 ºF - Hot tub - Indoor hot spring - Indoor/outdoor hot spring - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - No elevator ### More - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Champagne service - Electric kettle - Minibar ### More - Connecting rooms available - Desk - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators 24-hour pool access Hot springs access available from 8:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 12 years old are not allowed in the spa ### Property is also known as The Five Elements Hotel Hotel The Five Elements Hotel Sapareva banya The Five Elements Hotel Hotel Sapareva banya ## Frequently asked questions ### Does The Five Elements Hotel have a pool? > Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is available 24 hours a day. ### Is The Five Elements Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Five Elements Hotel? > Self parking is free at this property. ### What time is check-in at The Five Elements Hotel? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Five Elements Hotel? > Check-out is at noon. ### Where is The Five Elements Hotel located? > Located in the heart of Sapareva Banya, this ski hotel is within a 15-minute walk of Saparevo Banski & SPA and Church of St Nicholas. Seven Rila Lakes is 9.7 mi (15.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Five Elements Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 3 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 9.8/10 Staff & service ### 10/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Roderic Sep 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting. ##### Roderic Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Tony Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely recommended There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful. ##### Tony Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Felicia Nov 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hot spring hotel, amazing pools The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay. ##### Felicia Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller Sep 6, 2023 Liked: Cleanliness, staff & service, room comfort #### Almost perfect! It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate . ##### Verified traveller Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Kiril Jul 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay. ##### Kiril Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Urs Oct 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neuere moderne Hotelanlage mit Spa und Pools Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen. ##### Urs Stayed 2 nights in Sep 2023 ### 8/10 Good #### Alexandre Sep 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Alexandre Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Anelija Aug 2, 2023 ##### Anelija Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Tatiana Jul 26, 2023 ##### Tatiana Stayed 1 night in Jul 2023 ### 8/10 Good #### Marian Jan 13, 2023 ##### Marian ### 10/10 Excellent #### Dobromir Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dobromir Stayed 1 night in Dec 2022 ### 8/10 Good #### Hagar Nov 15, 2022 ##### Hagar Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Massimiliano Jul 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Massimiliano Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Mariele Jul 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente ##### Mariele Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Tibor Mar 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tibor Stayed 2 nights in Mar 2022