Reception

Reviews of Green Valley Hotel

2.5 out of 5
Green Valley Hotel
045 Muong Hoa Street, Sa Pa, Lao Cai

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 15 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so dirty and dusty, terrible Even though the bed was comfy, room and sheets were so dirty I wouldn't have stay another night Staff was nice
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I liked the location of the property and the view of the mountains. The staff was very nice and stowed our stuff for an extended period of time while we waited for our overnight bus, which was very kind of them. The property also had a bar and pool table, which was cool. However, the room itself was extremely dusty, had many dead bugs laying around and needed a deep cleaning. Most mornings we literally woke up with a sore throat from all the dust. The linens also needed replacing and the tv didn’t work.
Stayed 3 nights in Jul 2019

10/10 Excellent

Bill, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff-warm beds
Tom at the front desk was very helpful arranging tours for us esp since I had an injured foot. Electric pads at night kept us warm. Great place and great value.
Stayed 4 nights in Mar 2018

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

A K

Disliked: Room comfort
Never again
Booked a long time ago, but when i there, it seems they can't find my booking. Obviously, they reserved my room for some others who paid more. Typical of such countries, where they just want to earn the extra dollars.Got me to transfer to another run-down place further up the slope, and i got hit by a motorbike when walking down. Definitely got better places to choose
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Simple & basic
Staff was nice. Ladies at the front desk spoke English. A little ways from the action but great if you like a little quietness. Room was a descent size.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and quiet stay
Worth it to walk a few minutes for a quiet place to stay. It was clean and bed/pillows very comfy.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor option in terms of what is available in Sapa
The hotel is more of a hostel with a few private rooms. Those with private rooms do not benefit much more than those in a dorm room. Reception desk was normally unattended mattress was lumpy and sank in the middle. The fitted bottom sheet did not actually fit so i awoke sleeping on bare mattress. There was no travel or tour advice offered as such the Lonely Planet guide is inaccurate in that regard. This hotel may be fine for somebody staying in a dorm room but i paid commercial rates for very little. There is so much building construction occurring in sapa at the moment that its hard to find any solitude, best to get out of the town into the nearby villages and do homestay. Noisy construction was happenning late into night and on weekend incl jack hammers and power tools.

6/10 Okay

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a sapa hotel.
Very friendly place, good for backpackers too. Like almost all hotels in vietnam, its family runned.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirt cheap and great wifi connection!
Place is a bit run down, but has one of the better wifi connection in Sa Pa.

6/10 Okay

rejean

Liked: Cleanliness, room comfort
a little far from the city center
First,,,we ask for double bed at the reservation but they give us 2 single bed after argue they give us a room with double bed but front to the laundry vew,,so we stay one night and move the day after

6/10 Okay

Stuart, Bristol

Disliked: Staff & service
3 nights in Sapa
Stayed here for 3 nights with my girlfriend. The room was nice and big with a comfy bed but the wifi wasn't great on 3rd floor. Location was good being only a couple of minutes from the shops and restaurants. We always like to ask the owners/staff about the local area and didn't feel like they were interested in talking to us or helpful with any advice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green Valley the best backpackershostel in Sapa
Great value for this cheap hostel. They even have a pooltable! The staff was very friendly and helpfull. We had a big room with private terrace overlooked the green hills and rice fields. Good breakfast ......favorite bananamuesli! Bit out of the backpackers hubbub but we really apreciate the silence. Motorbikes for rent and helpfull traveling advice and booking.

4/10 Poor

Andrey, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice view from hotel
The hotel is far from downtown, restaurants, stores and etc. but conviniet location if you want to visit interesting villages Ta Van, Lai Chau and etc. Mold on the walls and ceiling, I changed two rooms but there are the same mold, the smell of mustiness in furniture. At the description of this hotel's rooms is written there are TV and phone inside rooms but it is not correct information. There's no neither TV nor phone in any of the rooms. Repair everywhere. It is nightmare. Repair at the hotel and neighboring buildings begin at 6 a.m. and finish at 11 p.m. You can hear hammering even at midnight.

8/10 Good

sandy, Aberdeen

Liked: Cleanliness, room comfort
Would definately visit again
I had a lovely stay, the hotel was being decorated in stages. Which it definately needed. But no complaints, my room was huge compared to other hotels and my view of th valley was exceptional

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, quiet and cheap.
We stayed in green valley hotel for 1 night. The room was large and clean, great view to the valley. The bed was comfortable. Nice staff. And nice lobby with fireplace and pool table. The location is a bit far from the center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for what it is
Clean, safe, good people staying, walking distance from the city and cheap rates. Overlooking the rice fields in the valley. Can't complain

8/10 Good

Sandra, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard beds, nice breakfast room.
I loved the breakfast room, come bar with pool table. Great place to meet all the other guests. Only criticism is the beds were extremely uncomfortable. It was like sleeping on a wooden floor. No mattress just the base. Staff very friendly and welcoming.

10/10 Excellent

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, amazing view!
We loved our stay here, best in vietnam! There's no air con but they gave us a fan, and it is much cooler in sapa than the rest of vn. The room was clean, service was great, food was great, and the most amazing views. Thankyou for the stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, great view, great people
staff were wonderful and helpful. room was clean and comfortable.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien !
Hotel bien placé, central entouré de restaus de poisson et crustacés! Personnel accueillant. Il faut savoir qu’ils ne travaillent plus avec hôtels.com alors les contacter pour avoir une resa ! Boat trip tres sympa a 15€ pour une journée: peu de monde ds le bateau, super repas, la même balade qu’on paye le double ou le triple ailleurs

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Pas mal
Personnel accueillant mais qui propose des visites avec guide à eviter ... de vrais attrape touristes puisque bcp de promenades peuvent être faites individuellement. Chambres grandes et propres avec matelas chauffant pour les nuits fraîches. Les matelas sont un peu mous et laissent à désirer.

8/10 Good

jalan, fukuoka JAPAN

Liked: Cleanliness, staff & service
見晴よく、中心街からほんの少し離れているため、喧噪が抑えられていました。
トレッキングの手配もしている。 こじんまりしたホテルですが、それなりに清潔感が保たれていました。 歯ブラシ、シャンプー、ボディソープ、ドライヤー完備。冷蔵庫はなし。履き替え用ゴムスリッパあり。 窓の外が崖だったのが残念。部屋によっては遠景が眺められそう。 隣室のシャワーの音がかなり響きました。
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

marie-jo, France

Liked: Cleanliness, staff & service
Rapport qualité -prix très correct ...
Avons passé une seule nuit à Sapa . L'hôtel green vallée est économique et suffit largement pour une nuit.Il est vieillissant mais propre et le staff est gentil .Il n'est loin du centre ville .

6/10 Okay

y-man, seoul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
위치가 중심가에서 너무 멀다
직원 친절도는 우수, 시설 불편. 온수 않되서 방 변경. 계단 좁고 가파르며 어두움. 야간에 프론트 일직 소등하고 직원은 취침모드로 전환

8/10 Good

jp, château Bernard (Isère)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel simple et sympa
Le personnel est extrêmement serviable, le boss aussi Ils sont toujours présents Pas très loin du centre.

6/10 Okay

Martin

Disliked: Property conditions & facilities, room comfort
Seul le prix était attractif
Pas top. L'avantage principale était le prix, et la gentillesse de quelque personnes du staff. Désavantages : douche fonctionnant mal, pas super propre, et n'étant pas fumeurs, les parties communes sont très enfumé. L'hôtel est un peu excentré du centre (et en ce moment proche d'un Hotel en construction).

6/10 Okay

Guy, Quebec

Liked: Cleanliness
Beau point de vu, mais un peu loin du centre
Hotel de passage

10/10 Excellent

최, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비최고
위치 조금 떨어져있지만 가성비최고

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
quiet and the staff are nice.
I can have a good sleep at night, but it is not air conditioned. The staff are so nice.

6/10 Okay

Verified traveller

약간 멀어용
화장실이 약간 청결하지않았고 사파의 중심 이라는 곳에서 조금 거리가 떨어져있습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
장점 1. 가격 저렴 2. 사파가 정말 추웠는데 침대에 전기장판이 있어서 따뜻하게 잠 3. 방에 침대가 세개있었는데 넓었음. 4. 따뜻한물 나옴 단점 1. 위치가 멀다

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Much better place for few dollars more
We were in Sapa at winter time and there was no isolation at all in our room, so we were frozen. The humidity is a big problem too. Hopefully there was a electric blanket which save our lifes as there was no heater. Otherwise the room was spacious and the bed comfortable. Unfortunately the staff was not really helpful and serious. Most of the time nobody was at the reception. It's 10 minutes walk from the center, but We found a place much better and comfortable in the center for few dollars more.

8/10 Good

Flavien, La Rochelle, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Ils etaient cool! toujours là pour rendre service. il y a une cheminée quand il fait frisqué. Et dans le "dortoir" c'est des lits 2 places donc c'est chouette. Faites une ballade en scooter et un tour en haut du mont fransipan.

6/10 Okay

Jean-Pierre, Montréal

Liked: Room comfort
Bien situé, bon rapport qualité-prix
Bien apprécié la couverture chauffante du lit.

8/10 Good

Grit, Deutschland

Liked: Cleanliness, staff & service
Schönes preiswertes Hostel mit tollem Blick
Die Zimmerausstattung ist dem Preis angemessen, die Zimmer sind geräumig und wir hatten die 303 mit super Blick in das Tal. Der Service war top! Bus Tickets kaufen und Mofas mieten alles super geklappt. Billardtisch zur kostenlosen Nutzung!

8/10 Good

Grit

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trek à sapa
On nous avait recommandés cet hotel et on n'a pas été déçue! La vue est magnifique!

8/10 Good

Delphine, La Rochelle

Liked: Cleanliness
Hôtel avec du charme
2nde fois en 5 ans.Même problème d'humidité dans les chambres (pas de clim/fan).Très grande chambre qui donnait sur la rue avec une vue très chouette sur la vallée,mais la moitié des chambres sont très sombres et n'ont pas de vue.Resto assez gras et niveau rapport qualité/quantité/prix moyen.Wifi chambre/hôtel marchait très peu.Pas de frigo dans la chambre.Eau chaude OK.Gros problème pour ma chambre car il y avaient des travaux de construction d'une nouvelle chambre juste à côté de la mienne,et cela ne m'avait pas été dit au check in!Résultat,tous les matins,à 6h,réveil en fanfare et cela dure jusqu'à au moins 18h!Les propriétaires se sont excusés pour la gène,mais ils ne m'ont pas fait de ristourne ou proposé une petite compensation, sachant qu'en plus, je restais 6 jours et que cela était ma 2nde fois dans leur hôtel.Mais sinon le Personnel était ADORABLE!L'hôtel est placé en contre-bas du centre,mais la montée vers le centre est pleine de resto et de shops.Location de moto/scooter à un prix OK,que l'on peut utiliser du matin tôt, au soir tard,ce qui est très appréciable.Le billard est gratuit.Par contre,le bus de 22h pour Hanoï réservé avec eux,ne correspond pas au descriptif qu'il en est fait à l'hôtel:clim ne marchait quasiment pas (environ 30 degrés dans le bus toute la nuit),arrêts fréquents et surtout terminus pas dans le Old Quarter comme annoncé.Cet hôtel a du charme,malgré les travaux et le resto moyen.

8/10 Good

あっくん, 弘前市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段の割に良いホテル
中心部から遠い 部屋にテレビが無い タオルが汚なかった 部屋が寒い ベットが柔らかい トイレは綺麗だった。

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

BUROTTE, MONTIGNY

CORRECT

6/10 Okay

Niclas

Liked: Staff & service
Disliked: Property conditions & facilities
Trevlig stämning
Ett enkelt hotell med trevlig personal och där man kan träffa en del andra resenärer. Samling kring biljardbordet i restaurangen. Dåligt underhåll på lampor, tv m.m. i rummet. Hyfsad städning. Ligger ett par minuter från centrum, men det gör inget. Prisvärt om man är ute efter ett ställe där man kan sova.