Title: Mercure Sao Paulo Pinheiros Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Sao Paulo Pinheiros Travelers can relax by the indoor pool or enjoy dining under the stars at this urban retreat near one of São Paulo's most fashionable streets ## Photo gallery for Mercure Sao Paulo Pinheiros ![Indoor pool, open 9:00 AM to 10:00 PM, sun loungers - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/324f9f58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Double Bed - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/bbafe7d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/73507be8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/f990cb79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/e93298b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Sao Paulo Pinheiros, near Oscar Freire Street, combines comfort and culture with its art gallery and garden. Guests can enjoy international dishes at La Terrina, drinks at the stylish bar, or book spa treatments. The hotel offers in-room WiFi and a 24-hour gym. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 Double Bed ![Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/0ce77624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Separate bedroom Rainfall showerhead Hair dryer - 290 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Apartment, 1 Double Bed ![Deluxe Apartment, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/a82ccfed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Double Bed ### Highlights Separate sitting area Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Rainfall showerhead Hair dryer Private bathroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite, 1 Queen Bed ![Executive Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/0348a72c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Rainfall showerhead - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Room, 3 Twin Beds ![Superior Room, 3 Single Beds](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/80126953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Rainfall showerhead - Sleeps 3 - 3 Twin Beds ### View all photos for Superior Room, 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/047e6da3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Separate sitting area Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Rainfall showerhead - Sleeps 2 - 2 Twin Beds ### View all photos for Apartment, 1 Double Bed (Accessible) ![Apartment, 1 Double Bed (Accessible)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/5f68f4de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed (Accessible) ### Highlights Separate sitting area Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Rainfall showerhead - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/d408ad38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.8 Excellent 22 reviews ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Smart TV Blackout drapes/curtains Separate bedroom Eco-friendly toiletries - 290 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/a86c1119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds 9.0 Wonderful 8 reviews ### Highlights Separate sitting area Air conditioning Kitchenette Smart TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pinheiros.h544267.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pinheiros.h544267.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.55728%2C-46.67573&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=87SSwT0RWJp4TycJtvNThQip8Pg=) Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000 #### What's nearby - Oscar Freire Street \- 6 min walk \- 0.6 km - FMUSP Clinical Hospital \- 8 min walk \- 0.7 km - Reboucas Convention Center \- 13 min walk \- 1.1 km - Rua Augusta \- 16 min walk \- 1.4 km - Paulista Avenue \- 19 min walk \- 1.7 km #### Getting around - Oscar Freire Station - 8 min walk - Fradique Coutinho Station - 20 min walk - São Paulo (CGH-Congonhas) - 23 min drive #### Restaurants - ‪Degas - ‬1 min walk - ‪Padaria Pão de Ouro - ‬1 min walk - ‪Santo Bentô - ‬3 min walk - ‪Califórnia - ‬1 min walk - ‪Bar do Tutu - ‬3 min walk ## About this property ### Mercure Sao Paulo Pinheiros Hotel near Oscar Freire Street Located close to Benidito Calixto Square and FMUSP Clinical Hospital, Mercure Sao Paulo Pinheiros provides an art gallery on site, a garden, and a bar. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. The on-site international cuisine restaurant, La Terrina, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center. Other perks at this hotel include: - An indoor pool along with sun loungers - Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station - A front-desk safe, a TV in the lobby, and a water dispenser - A banquet hall, wedding services, and a vegetable garden Room features All 201 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 43-inch Smart TVs with cable channels - Wardrobes/closets, separate sitting areas, and microwaves ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/796300/796224/a32c5bdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Suítes Oscar Freire Jardim Paulista - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 975 reviews CA $103 CA $108 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=796224&PinnedHotelID=796224&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/690000/688200/688121/00c231e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Sao Paulo Jardins Jardim Paulista - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,003 reviews CA $121 CA $127 total includes taxes & fees Jan 18 - 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Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 876 reviews CA $96 CA $101 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=564717&PinnedHotelID=564717&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Covered self parking on site (BRL 42 per day) - Valet parking on site (BRL 42 per day) - Limited onsite valet and self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 61 per person - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - La Terrina ### Things to do - 24-hour gym - Art gallery - Full-service spa - Indoor pool - Steam room - TV in common areas ### Family friendly - In-room microwave - Indoor pool - Separate bedroom ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 3 meeting rooms - Business center - Computer station - Conference center ### Outdoors - Garden - Pool loungers - Vegetable garden ### Full-service spa - Facials - Massage - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 20 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2000 - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Limited room service - Microwave - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 149.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 61 per person - Covered self parking fee: BRL 42 per day - Valet parking fee: BRL 42 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: BRL 149.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Pinheiros Mercure Pinheiros Hotel Mercure Pinheiros Hotel Sao Paulo Mercure Pinheiros Sao Paulo Mercure Sao Paulo Pinheiros Pinheiros Pinheiros Sao Paulo Sao Paulo Pinheiros Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo Mercure Sao Paulo Pinheiros Hotel Brazil Mercure Sao Paulo Pinheiros Hotel Mercure Sao Paulo Pinheiros Hotel Mercure Sao Paulo Pinheiros São Paulo Mercure Sao Paulo Pinheiros Hotel São Paulo ## Frequently asked questions ### Does Mercure Sao Paulo Pinheiros have a pool? ### How much does it cost to stay at Mercure Sao Paulo Pinheiros? ### Is Mercure Sao Paulo Pinheiros pet-friendly? ### How much is parking? ### What time is check-in at Mercure Sao Paulo Pinheiros? ### What time is check-out at Mercure Sao Paulo Pinheiros? ### Where is Mercure Sao Paulo Pinheiros located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Sao Paulo Pinheiros Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 466 8 - Good 347 6 - Okay 122 4 - Poor 43 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Verified traveller Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelente hotel ##### Verified traveller Stayed 2 nights in Apr 2025 ### 8/10 Good #### Nicholas Sep 26, 2025 Liked: Staff & service The property is quirky, the staff are excellent, the dining is good. There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent. I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard. ##### Nicholas Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Diana cibeli Jun 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelente ##### Diana cibeli Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Marcelo Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is clean and well located in Pinheiros ##### Marcelo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Zackary Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### Zackary Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Roberta Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place, great service, rooms are clean. ##### Roberta Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Clarissa Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises. ##### Clarissa Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Evan Dec 14, 2024 Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good ##### Evan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Rachel Jun 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you! ##### Rachel Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Wayner Jun 29, 2025 Disliked: Cleanliness, room comfort #### Not good The noise level from cars and bikes on the road is extremely high. There is trash on the halways, there is always something left behind, like towels, trash, etc. ##### Wayner Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Dan Nov 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider ##### Dan Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Marcel Dec 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Could be better Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹 ##### Marcel Stayed 2 nights in Dec 2024 ### 8/10 Good #### Øyvind Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff. ##### Øyvind Stayed 1 night in Mar 2024 ### 6/10 Okay #### Charlotte Oct 18, 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Worn out Worn out. Simply things missing - bathrobe, completely water, etc. breakfast was really good though ##### Charlotte Stayed 2 nights in Oct 2024 ### 8/10 Good #### john Jul 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette. ##### john Stayed 1 night in Jul 2023 ### 6/10 Okay #### Mark Apr 2, 2024 Liked: Cleanliness Disliked: Staff & service Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab. ##### Mark Stayed 4 nights in Mar 2024 ### 8/10 Good #### Jeffrey Mar 26, 2024 Liked: Cleanliness, staff & service, amenities Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful. ##### Jeffrey Stayed 3 nights in Mar 2024 ### 8/10 Good #### Daniele Jan 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright. ##### Daniele Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Baba Gurjeet Jan 28, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through. ##### Baba Gurjeet Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Gislene Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Equipe do Staff excelente ! ##### Gislene Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Arthur Sep 9, 2025 Foi boa, mais pelo valor poderia ser bem melhor, bem mais confortável, mais atencioso com seus hospedes, é melhor na manutenção dos quartos depois que um dos hospedes ##### Arthur Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rosangela Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma boa escolha! Hotel muito bonito, com acomodações em formato de apartamento com sala, quarto e banheiro. Muito confortável. Grande piscina térmica. ##### Rosangela Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ALEXANDRE Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma estadia muito agradável! Excelente hotel. Apartamento confortável, de frente para uma bela rua, com belo jardim. Piscina térmica incrivel. Café da manhã excelente. ##### ALEXANDRE Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Aug 18, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Experiencia ruim Foi bem decepcionante, cheguei mais cedo e já avisei que estava no hotel aguardando o quarto. Porém atrasaram minha entrega, fui pegar as chaves apenas as 15:30, sendo que o check in era as 14hrs. O quarto é espaçoso mas a cama e os travesseiros são péssimos, a cama é dura e o travesseiro muito fino, parece que esta dormindo sem. Não tinha coberta, o ar não funcionava no quente e quando solicitamos toalhas eles não trouxeram. ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### Paula Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy lindo hotel, confortable, accesible y muy buen Muy lindo hotel, con un buen restaurante, desayuno buffet super completo! Recomendable tanto para la familia como para viajes negocios ##### Paula Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Aruba Marriott Resort & Stellaris Casino](https://www.expedia.ca/Noord-Hotels-Aruba-Marriott-Resort-Stellaris-Casino.h24250.Hotel-Information) > > [Dream Valley Belize](https://www.expedia.ca/Belmopan-Hotels-Dream-Valley-Belize.h6958451.Hotel-Information) > > [Beach Front Luxury at the Bay View Grand - Location! Location! 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