Title: Mercure Sao Paulo Pamplona Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Sao Paulo Pamplona Hotel Garden terrace offers a breath of fresh air while the gym provides workout options at this hotel that balances relaxation with urban convenience ## Photo gallery for Mercure Sao Paulo Pamplona Hotel ![Outdoor pool, sun loungers - Mercure Sao Paulo Pamplona Hotel (São Paulo)](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/7a57db0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, sun loungers - Mercure Sao Paulo Pamplona Hotel (São Paulo)](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/27a16b8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mercure Sao Paulo Pamplona Hotel (São Paulo)](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/227db187.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed - Mercure Sao Paulo Pamplona Hotel (São Paulo)](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/6cdbbe3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Mercure Sao Paulo Pamplona Hotel (São Paulo)](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/fb5f0a0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Oscar Freire Street, the Mercure Sao Paulo Pamplona Hotel provides a quiet retreat with modern touches. Travelers can start their day with breakfast at Le Jadys Pamplona restaurant, relax in the sauna or steam room, and connect using the complimentary in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/4dfbff7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.4 Very good 32 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - 452 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Privilege, Superior Room, 1 Double Bed ![Privilege, Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/5e678c38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Superior Room, 1 Double Bed ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Eco-friendly toiletries Hair dryer - 452 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed - City view ### View all photos for Superior Room, 1 Double Bed, Mobility Accessible ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/9e082677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Mobility Accessible 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Hair dryer Private bathroom - 1 bedroom - Sleeps 2 - 1 Double Bed - City view ### View all photos for Superior Room, 3 Twin Beds ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/887d488c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - Sleeps 3 - 3 Twin Beds ### View all photos for Superior Room, Multiple Beds ![Superior Room, Multiple Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/86133037.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/c4f9b6d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Hair dryer Private bathroom - 452 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds - City view ## You may also like Ad ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/691500/691432/38d8ac67_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Transamerica Prime International Plaza Jardins - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 2,246 reviews CA $122 CA $128 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Sao-Paulo-Hotels-Transamerica-Prime-International-Plaza.h691432.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=5b1d4f2e-2756-4d36-899f-f8d7265b2b76&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/905800/905737/c39cdd80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure SP Itaim Bibi Itaim Bibi - 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Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 1,002 reviews CA $211 CA $222 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Sao-Paulo-Hotels-Transamerica-Executive-Faria-Lima.h691431.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=5b1d4f2e-2756-4d36-899f-f8d7265b2b76&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pamplona-Hotel.h1376378.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pamplona-Hotel.h1376378.Hotel-Information) ## About the area Located in Jardins, a neighborhood in São Paulo, Mercure Sao Paulo Pamplona Hotel is in the entertainment district and near a boardwalk/promenade. Oscar Freire Street and Paulista Avenue are notable landmarks, and travelers looking to shop may want to visit Shopping Cidade São Paulo and Paulista Shopping Center. São Paulo Museum of Art and Municipal Theatre of São Paulo are two other places to visit that come recommended. [Visit our São Paulo travel guide](https://www.expedia.ca/Sao-Paulo.dx3074) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.56848%2C-46.65830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rrATw8R9asfDEDhAo5y906zJiWI=) Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002 ### What's nearby - ![Cidade Paisagem Urbana Prédios São Paulo Jardins Oscar Freire Construção Comércio Brasil ](https://images.trvl-media.com/place/6160882/123717a7-a7c3-436e-a457-51e051137839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oscar Freire Street 6 min walk \- 0.6 km - ![Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312](https://images.trvl-media.com/place/6004949/060b3770-3237-4aaa-b4ce-b8bfec1111c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paulista Avenue 9 min walk \- 0.8 km - ![São Paulo Museum of Arts on Paulista avenue. Brazil travel destination.](https://images.trvl-media.com/place/502646/9697a3a1-ba83-4157-a959-9e499573b8e8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) São Paulo Museum of Art 11 min walk \- 1.0 km - ![Aerial view of Ibirapuera in Sao Paulo, Brazil](https://images.trvl-media.com/place/507600/29a11d1a-b63a-4d4b-ad20-43b1ca17d3e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ibirapuera Park 16 min walk \- 1.3 km - Hospital Sírio-Libanês 17 min walk \- 1.5 km ### Getting around - Fradique Coutinho Station 5 min drive - Trianon-Masp Station 9 min walk - São Paulo (CGH-Congonhas) 17 min drive ### Restaurants - Colibri Padaria Artesanal 3 min walk - Laranjinha 2 min walk - Veridiana 2 min walk - Zurich Bar e Restaurante 3 min walk - Tratoria Tavolino ## About this property ### Mercure Sao Paulo Pamplona Hotel Upscale hotel near Oscar Freire Street Located close to Paulista Avenue and São Paulo Museum of Art, Mercure Sao Paulo Pamplona Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, BOULANGERIE CARIOCA, offers breakfast, lunch, and dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices). You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Buffet breakfast (surcharge), valet parking (surcharge), and express check-out - A living plant wall, coworking spaces, and a water dispenser - An elevator, a 24-hour front desk, and a porter/bellhop Room features All 64 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like late night room service and free WiFi. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - 55-inch Smart TVs with cable channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/440000/430600/430561/2ffcdcac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Trianon Paulista Jardins - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 1,005 reviews CA $129 CA $137 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=430561&PinnedHotelID=430561&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 75 per person)](https://images.trvl-media.com/lodging/1000000/550000/545800/545769/9569bca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel SP Jardins Jardins - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,004 reviews CA $123 CA $129 total includes taxes & fees Feb 15 - 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Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Secured, covered valet parking on site (BRL 35 per night) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person - A restaurant ### Restaurants on site - BOULANGERIE CARIOCA ### Things to do - Gym - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,076 square feet of conference space - Coworking space - Meeting room ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (32 inch wide door) - Handrails in stairways (35 inches high) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (29 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 17 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1992 - Comprehensive recycling policy - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Living plant wall - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Late-night room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 105.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 70 per person - Covered valet parking fee: BRL 35 per night - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: BRL 105.0 per night - Service fee: BRL 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Mercure Pamplona Sao Paulo Mercure Pamplona Mercure Pamplona Hotel Mercure Sao Paulo Pamplona Mercure Sao Paulo Pamplona Hotel Mercure Sao Paulo Pamplona Brazil Mercure Sao Paulo Pamplona Mercure Sao Paulo Pamplona Hotel Hotel Mercure Sao Paulo Pamplona Hotel São Paulo Mercure Sao Paulo Pamplona Hotel Hotel São Paulo ## Frequently asked questions ### Does Mercure Sao Paulo Pamplona Hotel have a pool? ### How much does it cost to stay at Mercure Sao Paulo Pamplona Hotel? ### Is Mercure Sao Paulo Pamplona Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mercure Sao Paulo Pamplona Hotel? ### What time is check-out at Mercure Sao Paulo Pamplona Hotel? ### Where is Mercure Sao Paulo Pamplona Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Sao Paulo Pamplona Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 329 8 - Good 261 6 - Okay 116 4 - Poor 35 2 - Terrible 33 ## Reviews ### 10/10 Excellent #### Mordecai Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was affordable, clean, and in a great location near good restaurants and activities in the city. ##### Mordecai Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Van Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, nice and central Good hotel, very central and in a nice area. Walking distance to all main tourist attractions and also some nice little local restaurants within quick walking distance ##### Van Stayed 4 nights in Apr 2025 ### 8/10 Good #### Matthew Jul 2, 2025 Disliked: Property conditions & facilities Good size room and very nice breakfast. Everything worked well, but the hotel is run down and in need of repair. ##### Matthew Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Matthew Jul 21, 2025 Convenient location at a reasonable price. However, the hotel is old and in need of an upgrade. Rooms are a bit run down. ##### Matthew Stayed 1 night in Jul 2025 ### 8/10 Good #### Jason Jan 1, 2024 Liked: Cleanliness, staff & service, room comfort #### Comfortable hotel in nice area. Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area. ##### Jason Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### James Richard Apr 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there ##### James Richard Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### Robert Dec 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, beyond compare The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact. ##### Robert Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Giovani Nov 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, spacious room, okay breakfast I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless. ##### Giovani Stayed 3 nights in Oct 2023 ### 8/10 Good #### Terrie Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room did not have the three beds set up. But they were very good about bringing one up. The staff was very friendly. The breakfast was excellent very noisy because of construction and we were not told the pool was not available before we checked in. I don’t think the neighborhood was very nice, but you could walk to very nice supermarket. ##### Terrie Stayed 1 night in Jan 2025 ### 4/10 Poor #### siyoung May 25, 2025 Liked: Cleanliness, property conditions & facilities The accommodation was satisfactory, but the paint fumes from the restaurant renovation inside were so strong that I felt dizzy after just a few minutes. ##### siyoung Stayed 6 nights in May 2025 ### 6/10 Okay #### Disnarda Apr 13, 2025 Liked: Staff & service, amenities The property needs some renovation especially in the bathroom.The food in the restaurant I did not like it.Did dine the first and did never go back for dinning. ##### Disnarda Stayed 5 nights in Apr 2025 ### 8/10 Good #### Verified traveller Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared. ##### Verified traveller Stayed 6 nights in Jul 2024 ### 2/10 Terrible #### Felipe Jan 20, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities Terrible! Hotel is being refurbished, and there's noise and dust everywhere! Also I've choose the hotel to use the pool, and guess what? Pool is closed, also gym! Terrible, terrible! ##### Felipe Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Yichen Jan 23, 2024 Disliked: Cleanliness A bit old and not very clean. I saw some stains on sofa and got flea bite from the pillow on the bed. ##### Yichen Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Mauren Oct 5, 2025 Liked: Cleanliness, staff & service, room comfort Tinha cheiro de esgoto no quarto, toalhas não eram macias. No mais, tudo adequado. ##### Mauren Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Giuliano caio Oct 3, 2025 Liked: Staff & service Quarto amplo. Limpo. Bem refrigerado. ##### Giuliano caio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Marcus Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Não tem estrado e tapete antiderrapante no banheiro, podendo causar acidente para idosos. A pia do banheiro é muito pequena, fica dificil lavar o rosto. Ficamos no apartamento 23. ##### Marcus Stayed 4 nights in Sep 2025 ### 8/10 Good #### Geovany Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente el hotel muy bonito seguro cómodo. ##### Geovany Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Patricia Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo A localização é ótima e o staff muito atencioso! Café da manhã farto! Quartos recém retornados. Tem frigobar. ##### Patricia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### FABRICIO Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel compacto, agradável, funcionários atensiosos e prestativos. ##### FABRICIO Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan Pablo Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Recomendable ##### Juan Pablo Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Adriana Jul 8, 2025 Liked: Property conditions & facilities, room comfort #### Pessima manutenção no banheiro Ponto do hotel excelente , com restaurantes , conveniência , shopping perto . Meu banheiro estava entupido . Solicitei mudar de quarto , eles falaram que não havia necessidade pois arrumariam . Só consegui mudar no outro dia , pq falei que me recusava a ficar nessas condições. Sugiro fazer conferência na manutenção antes de hospedar alguém . ##### Adriana Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Verified traveller Jun 21, 2025 Liked: Cleanliness #### Pelo preço deveria ser melhor Ok. Pelo preço poderia oferecer mais. As cortinas estavam um pouco empoeiradas e o quarto já apresenta sinais do tempo. ##### Verified traveller Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Cleireanny O. May 21, 2025 Hotel 3 estrelas baixo, travesseiros péssimos, hotel com escada e nao tem ajudante pra ajudar subir malas, café da manhã ruim, elevador demorado, academia só com aparelhos de aeróbico. Deixou muito a desejar pra se intitular 4 estrelas. ##### Cleireanny O. Stayed 3 nights in May 2025 ### 10/10 Excellent #### Selma May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo Ótima estadia, bem localizada, quartos grandes, bom café da manhã. Apesar do hotel em reforma não incomodou . Sugiro trocar o chuveiro, água fraca. Quero destacar o atendimento da recepção em especial a recepcionista Larissa, muito educada e solicita , procurando sempre atender os hóspedes. Voltaremos . ##### Selma Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Antonio's Palace Hotel](https://www.expedia.ca/Campinas-Hotels-Antonios-Palace-Hotel.h5468522.Hotel-Information) > > [Hotel Unique Garden](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Unique-Garden.h3210843.Hotel-Information) > > [HOTEL PAULISTANO Center Norte](https://www.expedia.ca/Sao-Paulo-Hotels-OYO-108-Hotel-Paulistano.h37844989.Hotel-Information) > > [Hotel América do Sul](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-America-Do-Sul.h9371842.Hotel-Information) > > [Matianellu SP](https://www.expedia.ca/Sao-Paulo-Hotels-Matianellu-SP.h104412834.Hotel-Information) > > [VELINN Pousada Canoa Ilhabela](https://www.expedia.ca/Ilhabela-Hotels-POUSADA-CANOA-ILHABELA.h89116872.Hotel-Information) > > [Hotel Fasano São Paulo](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Fasano-Sao-Paulo.h967131.Hotel-Information) > > [BH Studio](https://www.expedia.ca/Sao-Paulo-Hotels-BH-Studio.h18665365.Hotel-Information) > > [Pousada Refúgio Lagoinha](https://www.expedia.ca/Ubatuba-Hotels-Pousada-Refugio-Lagoinha.h42733491.Hotel-Information) > > [Hotel Plaza Mayor](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Plaza-Mayor.h12002486.Hotel-Information) > > [Golden Tower Pinheiros by Fênix Hotéis](https://www.expedia.ca/Sao-Paulo-Hotels-Golden-Tower-Sao-Paulo-By-Fenix-Hoteis.h892087.Hotel-Information) > > [AP1407 - Hospital Region, CASV and Ibirapuera Park, swimming pool and garage.](https://www.expedia.ca/Sao-Paulo-Hotels-AP1407-Hospital-Region.h107957219.Hotel-Information) > > [Pousada Isola Bella - Sobre o Mar](https://www.expedia.ca/Ilhabela-Hotels-Pousada-Isola-Bella-Sobre-O-Mar.h23680684.Hotel-Information) > > [Amora Hotel](https://www.expedia.ca/Sao-Sebastiao-Hotels-Amora-Hotel.h8704323.Hotel-Information) > > [Pousada Ilha Vitória](https://www.expedia.ca/Ubatuba-Hotels-Pousada-Ilha-Vitoria.h24253849.Hotel-Information) > > [Plaza Inn Small Town Flat](https://www.expedia.ca/Sao-Paulo-Hotels-Plaza-Inn-Small-Town-Flat.h12023692.Hotel-Information) > > [Hotel Nacional Inn São Paulo](https://www.expedia.ca/Sao-Paulo-Hotels-Nacional-Inn-Sao-Paulo.h9733588.Hotel-Information) > > [Apartamento Guarujá](https://www.expedia.ca/Guaruja-Hotels-Apartamento-Guaruja.h93176286.Hotel-Information) > > [Hotel Golden Park Campinas Cambuí By Nacional Inn](https://www.expedia.ca/Campinas-Hotels-Noumi-Plaza-Hotel.h2593503.Hotel-Information) > > [Taiwan Hotel](https://www.expedia.ca/Ribeirao-Preto-Hotels-Taiwan-Hotel.h7382583.Hotel-Information) > > [Urban Nomad Hostel & Food](https://www.expedia.ca/Sao-Paulo-Hotels-Urban-Nomad-Hostel-Food.h111714554.Hotel-Information) > > [Flat com Tudo Novo, AR Condicionado e Estac Incluso](https://www.expedia.ca/Sao-Paulo-Hotels-Flat-Com-Tudo-Novo.h99777472.Hotel-Information) > > [Hotel Panamby Guarulhos](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Panamby-Guarulhos.h906361.Hotel-Information) > > [Verde Hostel Ilhabela](https://www.expedia.ca/Ilhabela-Hotels-Verde-Hostel-Ilhabela.h99483553.Hotel-Information) > > [Pousada Costa Mare](https://www.expedia.ca/Bertioga-Hotels-Pousada-Costa-Mare.h38964341.Hotel-Information) > > [Hotel Doral Guarujá](https://www.expedia.ca/Guaruja-Hotels-Hotel-Doral-Guaruja.h8347764.Hotel-Information) > > [Transamerica Berrini](https://www.expedia.ca/Sao-Paulo-Hotels-Transamerica-Berrini.h330217.Hotel-Information) > > [Bela Cintra Flat Service](https://www.expedia.ca/Sao-Paulo-Hotels-Bela-Cintra-Flat-Service.h12668819.Hotel-Information) > > [CASABLANCA Praia Hotel](https://www.expedia.ca/Peruibe-Hotels-CASABLANCA-Praia-Hotel.h90065801.Hotel-Information)