Title: Mercure São Paulo Grand Plaza Paulista - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure São Paulo Grand Plaza Paulista Hotel with a sauna, steps from Sesc Paulista Viewpoint ![Exterior](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/b1ea864a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/7793b01b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/b0fc0b53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/774c32a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/8d3245fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure São Paulo Grand Plaza Paulista captures the city's vibrant energy with modern comforts. Guests can savor meals at the international restaurant, rejuvenate in the sauna or steam room, and enjoy free in-room WiFi. Its central location is highly praised. 8.0 Very good ## Popular amenities - Bar - Breakfast available - Housekeeping - Room service - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/7170a59d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/7170a59d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Standard Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/2e0e118d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 2 - 1 Queen Bed ![Standard Apartment, Multiple Beds](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/adc61c4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds 7.0 Good 2 reviews ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Standard Apartment, 3 Single Beds](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/bfff742e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 3 Twin Beds ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 3 - 3 Twin Beds ![Superior Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/ea84269b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108890000/108881400/108881337/416bba26_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W Sao Paulo Itaim Bibi - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 55 reviews CA $602 CA $633 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Sao-Paulo-Hotels-W-Sao-Paulo.h108881337.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=b923906f-5c78-43ec-8fb6-137b0dc40f0e&top_cur=CAD) Ad ![Family Apartment, 3 Bedrooms, Non Smoking, Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1110000/1109800/1109783/c428cfb0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Executive Apartments Sao Paulo Moema - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Grand-Plaza-Paulista.h1460596.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Grand-Plaza-Paulista.h1460596.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.57184%2C-46.64687&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F5QfU7QLal6GgbeewAKu5Tb0OUw=) R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010 #### What's nearby - Paulista Avenue - 3 min walk - 0.3 km - Hcor Hospital - 5 min walk - 0.5 km - Ibirapuera Park - 2 min drive - 1.8 km - Oscar Freire Street - 2 min drive - 1.8 km - Rua 25 de Marco - 5 min drive - 3.9 km #### Getting around - Fradique Coutinho Station - 7 min drive - Brigadeiro Station - 7 min walk - São Paulo (CGH-Congonhas) - 22 min drive #### Restaurants - ‪Restaurante All Seasons - ‬1 min walk - ‪Padaria Gêmel - ‬3 min walk - ‪JoJo Ramen - ‬2 min walk - ‪Lanchonete Monte Carlo - ‬3 min walk - ‪NB Steak - ‬3 min walk ## About this property ### Mercure São Paulo Grand Plaza Paulista Upscale hotel near Paulista Avenue Located close to Sesc Paulista Viewpoint and Hcor Hospital, Mercure São Paulo Grand Plaza Paulista provides a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Grand Plaza, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center. You'll also find perks like: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - Multilingual staff, a vegetable garden, and a front-desk safe - 1 meeting room, a TV in the lobby, and an elevator - Guest reviews speak highly of the location Room features All 165 rooms have comforts such as premium bedding, as well as perks like free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - Wardrobes/closets, balconies, and treadmills ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/440000/433500/433447/d41b7887.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Paulista Sao Paulo Vila Mariana - Pool - Pet-friendly - Kids pool - Free WiFi 8.6 Excellent 1,005 reviews CA $250 CA $263 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=433447&PinnedHotelID=433447&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/45000000/45000000/44996700/44996655/dd860a48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Sao Paulo Paulista Paraiso Vila Mariana - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,413 reviews CA $117 CA $123 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=44996655&PinnedHotelID=44996655&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8080000/8070700/8070689/f6efc846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Paradise Garden Vila Mariana - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 498 reviews CA $198 CA $208 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=8070689&PinnedHotelID=8070689&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87340000/87336700/87336621/ca9f6c74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laghetto Stilo São Paulo Vila Mariana - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 547 reviews CA $143 CA $151 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=87336621&PinnedHotelID=87336621&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/580000/573600/573576/95e1797e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Tree Premium Paulista Bela Vista - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,017 reviews CA $196 CA $205 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=573576&PinnedHotelID=573576&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062869/2882d35d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Paulista Jardim Paulista - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 1,004 reviews CA $269 CA $283 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1062869&PinnedHotelID=1062869&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/440000/430600/430561/1c0928f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Trianon Paulista Jardins - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 1,003 reviews CA $131 CA $137 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=430561&PinnedHotelID=430561&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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Italian cuisine ](https://images.trvl-media.com/lodging/17000000/16170000/16163400/16163328/dfc9386a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cadoro Sao Paulo Consolação - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,006 reviews CA $178 CA $186 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=16163328&PinnedHotelID=16163328&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Covered valet parking on site (BRL 35 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 59 for adults and BRL 30 for children - A bar/lounge - A restaurant ### Restaurants on site - Grand Plaza ### Things to do - Bicycle rentals - Gym - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - Business center - Meeting room ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 15 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Limited room service - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Elliptical machine - Energy-saving switches in guestrooms - Free weights - Heating - Iron/ironing board on request - LED lighting - Mobile key entry - Phone - Recycling - Safe - Soundproofed rooms - Stationary bicycle - Treadmill - Water-efficient showers - Workout equipment ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: noon Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 59 for adults and BRL 30 for children - Covered valet parking fee: BRL 35 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Plaza Hotel Sao Paulo Grand Plaza Sao Paulo Grand Plaza São Paulo Jardins Hotel Grand Plaza São Paulo Jardins Managed Accorhotels Hotel Grand Plaza São Paulo Jardins Managed Accorhotels Grand Plaza São Paulo Jardins Mercure São Paulo Grand Plaza Paulista Hotel Mercure Grand Plaza Paulista Hotel Mercure Grand Plaza Paulista Grand Plaza São Paulo Jardins Managed By Accorhotels Mercure São Paulo Grand Plaza Paulista Hotel Mercure São Paulo Grand Plaza Paulista São Paulo Mercure São Paulo Grand Plaza Paulista Hotel São Paulo ## Frequently asked questions ### Is Mercure São Paulo Grand Plaza Paulista pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Mercure São Paulo Grand Plaza Paulista? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Mercure São Paulo Grand Plaza Paulista on Nov 16, 2025 start from CA $148.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sao-Paulo-Hotels-Mercure-Sao-Paulo-Grand-Plaza-Paulista.h1460596.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure São Paulo Grand Plaza Paulista? > Valet parking is available for BRL 35 per day. ### What time is check-in at Mercure São Paulo Grand Plaza Paulista? > Check-in start time: 2:00 PM; Check-in end time: noon. ### What time is check-out at Mercure São Paulo Grand Plaza Paulista? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Mercure São Paulo Grand Plaza Paulista located? > Located in Vila Mariana, this hotel is within a 5-minute walk of Sesc Paulista Viewpoint and Paulista Avenue. Hcor Hospital and Ibirapuera Park are also within 1 mi (2 km). Brigadeiro Station is 7 minutes by foot and Paraiso Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure São Paulo Grand Plaza Paulista Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 320 8 - Good 254 6 - Okay 116 4 - Poor 69 2 - Terrible 39 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Junichi Dec 15, 2024 Liked: Cleanliness, staff & service, amenities Very comfortable. ##### Junichi Stayed 3 nights in Dec 2024 ### 8/10 Good #### SERGIO Jul 19, 2025 Liked: Cleanliness, amenities One elevator, of the two, was out in maintenance for the duration of my stay. So the elevator service was slow and frequently full naturally. But all manageable ##### SERGIO Stayed 7 nights in Jul 2025 ### 4/10 Poor #### Rajiv Dec 29, 2024 Can be better prepared to welcome guests. We had booked room for 4, but they setup the room for only 2 ##### Rajiv Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Leonardo Nov 30, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old ##### Leonardo Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Kamel Apr 9, 2023 Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room. ##### Kamel Stayed 5 nights in Mar 2023 ### 8/10 Good #### Paul Dec 7, 2024 Liked: Cleanliness, staff & service, room comfort #### Not as expected Poor service and attention to detail…some of the corridors and public spaces not clean. ##### Paul Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Markus Nov 29, 2023 Disliked: Cleanliness, amenities, property conditions & facilities I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible. ##### Markus Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Dylan Sep 5, 2022 Liked: Cleanliness, staff & service Disliked: Amenities It's was a nice stay overall, but there were some things that feels like management is out of touch with the property. For example, some of the lights had wiring issues and broke. I was surprised to find there was not an iron/ironing board in the room? And then the biggest thing that stood out was not having a trash can inside the room. The only one was the small one in the bathroom for toilet paper, so it didn't have enough space for drink containers. I think if the general manager spent a night in the hotel it would provide some perspective of what could be improved. A big thing that would also greatly improve the quality are the mattresses. Outside of that though, most of the staff was helpful. ##### Dylan Stayed 5 nights in Aug 2022 ### 2/10 Terrible #### Adriano Oct 8, 2025 Minha estadia foi um verdadeiro desastre na parte administrativa e de atendimento. Eu já havia pago a reserva pelo Expedia, mas mesmo assim cobraram novamente do meu filho via Pix. Além disso, quando pedi para estender a estadia, obrigaram meu filho a sair do quarto para depois colocá-lo de volta no mesmo quarto, algo totalmente sem sentido. Há uma funcionária no turno da noite que é muito confusa, fala demais e acabou gerando ainda mais confusão, principalmente porque tínhamos três quartos reservados. Para completar, agora estão tentando me cobrar novamente por consumos que já haviam sido pagos. Sinceramente, foi uma experiência caótica e decepcionante. ##### Adriano Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kameel Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an ideal place for us to stay with a small infant. The room was excellent and the staff, lovely. One thing i would have preferred is if there wasnt such bright light bulbs. It was very harsh and gave no ambient lighting so was hard to get baby to sleep even with just one lamp light on. ##### Kameel Stayed 4 nights in Oct 2025 ### 8/10 Good #### LUIS Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen hotel, en una zona muy cómoda y segura ##### LUIS Stayed 1 night in Aug 2025 ### 6/10 Okay #### Rosimari Jul 21, 2025 Disliked: Property conditions & facilities, room comfort #### Médio O hotel só com um elevador funcionando Demora em tudo Meu quarto com serviço ruim Pedi cama de casal e uma extra me deparei com 3 de solteiro. ##### Rosimari Stayed 1 night in Jul 2025 ### 4/10 Poor #### Marcus Vinicius Jul 20, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Somente um elevador funcionando, chave do quarto desmagnetizando toda hora, fazendo com que eu tivesse que descer para configurar, cortinas muito sujas! ##### Marcus Vinicius Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alvaro Jul 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente estadia! Pessoal muito atencioso. ##### Alvaro Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Tati Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito agradavel, local excelente Bem localizado, quarto espaçoso mas banheiro antigo- chuveiro dentro da banheira risco de queda. ##### Tati Stayed 3 nights in Jun 2025 ### 8/10 Good #### Juliana Jun 4, 2025 Liked: Staff & service atendimento excelente, porém, o hotel esta precisando de uma reforma, quartos desgastados e, pior, com aquela banheira no box. ##### Juliana Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Danuta Jun 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Internet no funcionaba muy bien. Pocos canales de TV. ##### Danuta Stayed 1 night in May 2025 ### 4/10 Poor #### Igor May 21, 2025 Disliked: Staff & service #### Chuveiro ou conta gotas! Não sabia se no quarto eu tinha um chuveiro ou um conta gotas. Colchão Velho. ##### Igor Stayed 1 night in May 2025 ### 4/10 Poor #### Educalibras Apr 22, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssimo custo x benefício! Hotel não vale o custo! Quartos estão com mobília antiga, portas descascando, ar condicionado e frigobar fazem muito barulho! Reservamos um quarto para 04 pessoas, porém não tinha disponível. Colocaram a gente em outro quarto com um colchão improvisado. Não recomendo pelo custo x benefício. Valor não condiz com a entrega e qualidade dos serviços! ##### Educalibras Stayed 1 night in Apr 2025 ### 2/10 Terrible #### ALINE A Apr 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Ficamos hospedados no hotel do dia 10 de abril, quinta, até dia 12 de abril, sábado. Minha família estava dividida em dois quartos e em ambos tivemos problemas sem solução alguma. Em um dos quartos, desde o primeiro dia, durante a tarde, notificamos que a televisão não funcionava, e mesmo avisando outras vezes, inclusive pessoalmente, sobre o ocorrido, não houve ninguém para consertar. Já no outro quarto, tivemos uma série de problemas: 1. A vazão do chuveiro era incapaz para tomar um banho decente, na temperatura morna chegava a gotejar, nas extremidades não mudava tanta coisa também. Avisamos no primeiro dia, o suporte ##### ALINE A Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### EMERSON HENRIQUE Apr 14, 2025 Disliked: Property conditions & facilities, room comfort #### Decepção em todos os aspectos Foi uma decepção, contratei o hotel pela localização, e por imaginar por ter um valor considerável, seria confortável e teria um bom serviço, mas não foi o que aconteceu! Os funcionários são educados mas não resolvem nada, a tv não funcionava e me disseram que a pessoa havia ido embora, ok, no outro dia ninguém apareceu então dos 3 dias que ficamos hospedados sem tv, chuveiro com pressão ruim, água quente bem fraca, a limpeza do quarto precária, cabelo no chão de outros hóspedes! Todos os problemas entramos em contato com a recepção, ouviram educadamente, porém nenhuma solução ! Um funcionário informou que para reduzir o consumo de água eles colocaram um redutor de água e eu medi e filmei, para encher o copo de água de 250 ml no chuveiro, levou 17 segundos, imagine tomar um banho, ou mesmo lavar cabelos, e ainda encontramos traças no quarto ! ##### EMERSON HENRIQUE Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Andrea Maria Apr 13, 2025 Liked: Property conditions & facilities, room comfort #### Hospedagem razoável Fiz uma reserva em suite executiva e fui acomodada em um quarto inferior. A porta do banheiro não parava fechada. O banheiro tinha cabelo do hóspede anterior no chão e no box do chuveiro. ##### Andrea Maria Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Marcelo V Apr 7, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Precisa urgente de melhorias Colchoes velhos e gastos que causam instabilidade e desconforto durante o sono, acordando cansado. Solicitamos café as 5:00 pra participar da Maratona De Sao Paulo e apesar de afirmarem que a maquina estaria ligada, fomos destratados pelo segurança. ##### Marcelo V Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### luiz Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Próximo de tudo Sempre muito confortável me hospedar lá ##### luiz Stayed 2 nights in Mar 2025 ### 8/10 Good #### Yole Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom ##### Yole Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Woodstock](https://www.expedia.ca/Woodstock-Hotels.d6141055.Travel-Guide-Hotels) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels.d6094955.Travel-Guide-Hotels) > > [Boutique Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Boutique-Hotel.0-0-d44-tBoutiqueHotel.Hotel-Filter-Destinations) > > [Hampton Inn & Suites by Hilton Saskatoon Airport](https://www.expedia.ca/Saskatoon-Hotels-Hampton-Inn-And-Suites-Saskatoon-Airport-Saskatchewan.h10911879.Hotel-Information) > > [Sandman Hotels & Suites Calgary West](https://www.expedia.ca/Calgary-Hotels-Sandman-Hotels-Suites-Calgary-West.h1455506.Hotel-Information) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [FourSeasons Hotels in Mississauga](https://www.expedia.ca/Mississauga-Hotels-Four-Seasons.0-0-d7954--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Chatham Motel](https://www.expedia.ca/Chatham-Kent-Hotels-Chatham-Motel.h13087782.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [ibis Sao Paulo Paulista](https://www.expedia.ca/Sao-Paulo-Hotels-Ibis-Sao-Paulo-Paulista.h1042477.Hotel-Information) > > [JOALI Maldives](https://www.expedia.ca/Muravandhoo-Hotels-JOALI-Maldives.h22699380.Hotel-Information) > > [Fairmont Quasar Istanbul](https://www.expedia.ca/Istanbul-Hotels-Fairmont-Quasar-Istanbul.h16385021.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Cologne (CGN)](https://www.expedia.ca/lp/flights/yyz/cgn/toronto-to-cologne) > > [Flights from Naples (NAP) to Santorini (JTR)](https://www.expedia.ca/lp/flights/nap/jtr/naples-to-thira) > > [Flights from Toronto (YYZ) to Izmir (ADB)](https://www.expedia.ca/lp/flights/yyz/adb/toronto-to-izmir) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/yyz/dac/toronto-to-dhaka) > > [flights from general rafael buelna intl airport](https://www.expedia.ca/lp/airports/mzt/flights-from-general-rafael-buelna-intl-airport) > > [flights from del bajio airport](https://www.expedia.ca/lp/airports/bjx/flights-from-del-bajio-airport) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) > > [Flights from Montreal (YUL) to Salluit (YZG)](https://www.expedia.ca/lp/flights/yul/yzg/montreal-to-salluit) > > [Flights from Monterrey (MTY) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/mty/mex/monterrey-to-mexico-city) > > [Flights from Frankfurt (FRA) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/fra/yhz/frankfurt-to-halifax) ### Cars > [Sicily By Car Destinations In Sicily](https://www.expedia.ca/Sicily-By-Car-Destinations-In-Sicily.d6048323-c1048.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Oyama](https://www.expedia.ca/Things-To-Do-In-Oyama.d3000375590.Travel-Guide-Activities) ### Packages > [Portugal Vacations](https://www.expedia.ca/Portugal.d147.Destination-Travel-Guides) ### Vacation Rentals > [Whistler Vacation Rentals](https://www.expedia.ca/Whistler-Vacation-Rentals.d4115.Travel-Guide-VacationRentals) ### General > [Visit Windsor](https://www.expedia.ca/Windsor.dx6127335)