Title: Mercure São Paulo Grand Plaza Paulista - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1460596&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure São Paulo Grand Plaza Paulista International cuisine and sauna treatments await at this downtown São Paulo hotel, perfectly positioned for exploring one of South America's most vibrant cities ## Photo gallery for Mercure São Paulo Grand Plaza Paulista ![Exterior - Mercure São Paulo Grand Plaza Paulista (São Paulo)](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/b1ea864a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Mercure São Paulo Grand Plaza Paulista (São Paulo)](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/b0fc0b53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mercure São Paulo Grand Plaza Paulista (São Paulo)](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/774c32a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Mercure São Paulo Grand Plaza Paulista (São Paulo)](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/7793b01b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Mercure São Paulo Grand Plaza Paulista (São Paulo)](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/8d3245fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure São Paulo Grand Plaza Paulista captures the city's vibrant energy with modern comforts. Guests can savor meals at the international restaurant, rejuvenate in the sauna or steam room, and enjoy free in-room WiFi. Its central location is highly praised. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Restaurant - Gym - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1460596&PinnedHotelID=1460596&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/f8a31aed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed ![Junior Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/8f188dee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Apartment, 1 Queen Bed ![Standard Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/1026e1ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Apartment, Multiple Beds ![Standard Apartment, Multiple Beds](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/d21327c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds 7.0 Good 2 reviews ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Superior Apartment, 1 Queen Bed ![Superior Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/ea84269b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 3 - 1 Queen Bed ### View all photos for Privilege, Room, 1 Double Bed ![Privilege, Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/5428c1dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 2 - 1 Double Bed ### View all photos for Standard Apartment, 2 Twin Beds ![Standard Apartment, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1470000/1460600/1460596/cdbb103d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Twin Beds ### Highlights Balcony Soundproofed Heating Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Grand-Plaza-Paulista.h1460596.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Grand-Plaza-Paulista.h1460596.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.57184%2C-46.64687&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F5QfU7QLal6GgbeewAKu5Tb0OUw=) R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010 #### What's nearby - Paulista Avenue \- 3 min walk \- 0.3 km - Sesc Paulista Viewpoint \- 3 min walk \- 0.3 km - Paulista Shopping Center \- 5 min walk \- 0.4 km - Hcor Hospital \- 5 min walk \- 0.5 km - Ibirapuera Park \- 19 min walk \- 1.6 km #### Getting around - Fradique Coutinho Station - 7 min drive - Brigadeiro Station - 7 min walk - São Paulo (CGH-Congonhas) - 22 min drive #### Restaurants - ‪Restaurante All Seasons - ‬1 min walk - ‪NB Steak - ‬3 min walk - ‪JoJo Ramen - ‬2 min walk - ‪Achapa - ‬3 min walk - ‪Lanchonete Monte Carlo - ‬3 min walk ## About this property ### Mercure São Paulo Grand Plaza Paulista Upscale hotel near Sesc Paulista Viewpoint Located close to Hcor Hospital and Paulista Avenue, Mercure São Paulo Grand Plaza Paulista provides a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Grand Plaza, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center. You'll also find perks like: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - A reception hall, a vegetable garden, and 1 meeting room - A 24-hour front desk, luggage storage, and a TV in the lobby - Guest reviews speak highly of the location Room features All 165 rooms have comforts such as premium bedding, as well as perks like free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - Wardrobes/closets, balconies, and treadmills ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/440000/433500/433447/d41b7887.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Paulista Sao Paulo Vila Mariana - Pool - Pet friendly - Kids pool - Free WiFi 8.6 Excellent 1,001 reviews CA $159 CA $167 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=433447&PinnedHotelID=433447&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87340000/87336700/87336621/ca9f6c74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laghetto Stilo São Paulo Vila Mariana - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 597 reviews CA $144 CA $151 total includes taxes & fees Jan 2 - 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Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews CA $124 CA $130 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=430561&PinnedHotelID=430561&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/540000/539500/539460/8ff6834d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Pamplona - The Universe Paulista Bela Vista - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $111 CA $117 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=539460&PinnedHotelID=539460&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/891500/891488/f81ed02c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Sao Paulo Hotel Vila Mariana - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.6 Good 990 reviews CA $107 CA $112 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=891488&PinnedHotelID=891488&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/690000/688200/688121/00c231e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Sao Paulo Jardins Jardim Paulista - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,002 reviews CA $115 CA $120 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=688121&PinnedHotelID=688121&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1110000/1103500/1103459/a5c0cfc0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure São Paulo Paulista Hotel Bela Vista - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,000 reviews CA $102 CA $107 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1103459&PinnedHotelID=1103459&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/50000/44100/44044/caae1ffc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Sao Paulo Alamedas Jardim Paulista - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 841 reviews CA $127 CA $133 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=44044&PinnedHotelID=44044&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Covered valet parking on site (BRL 35 per day) - Limited onsite valet parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 59 for adults and BRL 30 for children - A bar/lounge - A restaurant ### Restaurants on site - Grand Plaza ### Things to do - Bicycle rentals - Gym - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - Business center - Meeting room ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 15 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Limited room service - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Elliptical machine - Energy-saving switches in guestrooms - Free weights - Heating - Iron/ironing board on request - LED lighting - Mobile key entry - Phone - Recycling - Safe - Soundproofed rooms - Stationary bicycle - Treadmill - Water-efficient showers - Workout equipment ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 59 for adults and BRL 30 for children - Covered valet parking fee: BRL 35 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Plaza Hotel Sao Paulo Grand Plaza Sao Paulo Grand Plaza São Paulo Jardins Hotel Grand Plaza São Paulo Jardins Managed Accorhotels Hotel Grand Plaza São Paulo Jardins Managed Accorhotels Grand Plaza São Paulo Jardins Mercure São Paulo Grand Plaza Paulista Hotel Mercure Grand Plaza Paulista Hotel Mercure Grand Plaza Paulista Grand Plaza São Paulo Jardins Managed By Accorhotels Mercure São Paulo Grand Plaza Paulista Hotel Mercure São Paulo Grand Plaza Paulista São Paulo Mercure São Paulo Grand Plaza Paulista Hotel São Paulo ## Frequently asked questions ### Is Mercure São Paulo Grand Plaza Paulista pet-friendly? ### How much does it cost to stay at Mercure São Paulo Grand Plaza Paulista? ### How much is parking? ### What time is check-in at Mercure São Paulo Grand Plaza Paulista? ### What time is check-out at Mercure São Paulo Grand Plaza Paulista? ### Where is Mercure São Paulo Grand Plaza Paulista located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure São Paulo Grand Plaza Paulista Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 328 8 - Good 259 6 - Okay 117 4 - Poor 71 2 - Terrible 39 ## Reviews ### 10/10 Excellent #### William Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### William Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kameel Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an ideal place for us to stay with a small infant. The room was excellent and the staff, lovely. One thing i would have preferred is if there wasnt such bright light bulbs. It was very harsh and gave no ambient lighting so was hard to get baby to sleep even with just one lamp light on. ##### Kameel Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Juan Mar 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is great! overall good, staff was friendly ##### Juan Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Amanda Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and service was always arte tive, helpful and accomodating. Strong WiFi in the rooms and room service was great. Note - You have to request room cleaning service ##### Amanda Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Junichi Dec 15, 2024 Liked: Cleanliness, staff & service, amenities Very comfortable. ##### Junichi Stayed 3 nights in Dec 2024 ### 8/10 Good #### SERGIO Jul 19, 2025 Liked: Cleanliness, amenities One elevator, of the two, was out in maintenance for the duration of my stay. So the elevator service was slow and frequently full naturally. But all manageable ##### SERGIO Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Erick Sep 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are right off paulista ave. My husband and i walked up and down it several times. Very nicely located ##### Erick Stayed 5 nights in Sep 2023 ### 4/10 Poor #### Rajiv Dec 29, 2024 Can be better prepared to welcome guests. We had booked room for 4, but they setup the room for only 2 ##### Rajiv Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Norihiko Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities excellent ##### Norihiko Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Aline Apr 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met. ##### Aline Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Leonardo Nov 30, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old ##### Leonardo Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Hector Jun 25, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nice location, reported that door lock reader did not work... stayed there 3 nights, went to get new keys 10 times.. internet very intermitent, when it worked was fine.. however had to call 3 times to have it reset... ##### Hector Stayed 4 nights in Jun 2022 ### 6/10 Okay #### Kamel Apr 9, 2023 Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room. ##### Kamel Stayed 5 nights in Mar 2023 ### 8/10 Good #### Paul Dec 7, 2024 Liked: Cleanliness, staff & service, room comfort #### Not as expected Poor service and attention to detail…some of the corridors and public spaces not clean. ##### Paul Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Adriano Dec 16, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great place, perfect location Overall, a great experience, as someone would expect from any Mercure hotel. The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem. The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places). Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre. ##### Adriano Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Markus Nov 29, 2023 Disliked: Cleanliness, amenities, property conditions & facilities I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible. ##### Markus Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Glauco Mar 3, 2023 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### No Internet these days! The area is good! But overall, the hotel needs an urgent refurbish, the breakfast was bellow average (there was no butter first day), and the internet sucks! Never above 1Mb. If you need internet access, you´d better look for another hotel. ##### Glauco Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Erick Sep 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was right by paulista ave. We walked to it and then up and down paulista ave many times. Lots of little shops and food especially on sunday. The housekeeping staff was good. They were always cleaning and supplying towels. The front desk staff was great- we needed to change our room to fit 3 people a few days after we got there. Instead of having to check out and wait till 2 to check back in the girl just switched are room right then. Saved us a lot of stress and she didnt have to do it. The restraunt wasn't so good, maybe it was an off day ##### Erick Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Dylan Sep 5, 2022 Liked: Cleanliness, staff & service Disliked: Amenities It's was a nice stay overall, but there were some things that feels like management is out of touch with the property. For example, some of the lights had wiring issues and broke. I was surprised to find there was not an iron/ironing board in the room? And then the biggest thing that stood out was not having a trash can inside the room. The only one was the small one in the bathroom for toilet paper, so it didn't have enough space for drink containers. I think if the general manager spent a night in the hotel it would provide some perspective of what could be improved. A big thing that would also greatly improve the quality are the mattresses. Outside of that though, most of the staff was helpful. ##### Dylan Stayed 5 nights in Aug 2022 ### 2/10 Terrible #### Adriano Oct 8, 2025 Minha estadia foi um verdadeiro desastre na parte administrativa e de atendimento. Eu já havia pago a reserva pelo Expedia, mas mesmo assim cobraram novamente do meu filho via Pix. Além disso, quando pedi para estender a estadia, obrigaram meu filho a sair do quarto para depois colocá-lo de volta no mesmo quarto, algo totalmente sem sentido. Há uma funcionária no turno da noite que é muito confusa, fala demais e acabou gerando ainda mais confusão, principalmente porque tínhamos três quartos reservados. Para completar, agora estão tentando me cobrar novamente por consumos que já haviam sido pagos. Sinceramente, foi uma experiência caótica e decepcionante. ##### Adriano Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jaime Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super recomendo!! Hotel muito bom, muito próximo da Paulista (shopping Pátio Paulista, MASP, etc…). Já fiquei outras vezes e voltarei c certeza. O hotel precisa de uma reforma, tirar uma banheira alta do banheiro, vi nos comentários q tem quartos reformados, ficamos em um quarto sem reforma, mas a limpeza, o cuidado, colchões bons, roupa de cama boa supera e está td certo! O café da manhã é sensacional👏👏! E no dia dia de ir embora nos permitiram fazer late checkout! ##### Jaime Stayed 2 nights in Sep 2025 ### 6/10 Okay #### ELIZABETE Sep 12, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Decepção Equipe de funcionários atenciosa. Mas no Geral Hotel precisando urgente de cuidados com a manutenção, troquei 3x de quarto e todos o box vazava agua por todo o banheiro encharcando os pisos. 2 Lampadas para o quarto todo, zero iluminação. Toalha de rosto furada. Café da manhã sofrível, poucas opções e todos os dias a mesmíssima coisa. Não vale o valor corbado da diária. ##### ELIZABETE Stayed 4 nights in Sep 2025 ### 4/10 Poor #### Ari Cesar Sep 7, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Não vale a pena A administração se preocupou com a decoração do lobby e se esqueceu dos quartos. Móveis antigos, com muitas marcas de desgaste, portas dos armários todas emperradas, banheiro com cheiro desagradável o tempo todo. Se você respeita seu dinheiro, passe longe. ##### Ari Cesar Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Joao F Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una estancia muy agradable en una ubicación ideal Alojamiento muy bien ubicada, a escasos metros de la Avenida Paulista y de la estación de metro Brigadeiro. Personal muy atento y profesional. Habitaciones con todo lo que uno necesita para una estancia. ##### Joao F Stayed 4 nights in Aug 2025 ### 8/10 Good #### LUIS Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen hotel, en una zona muy cómoda y segura ##### LUIS Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels.d6094955.Travel-Guide-Hotels) > > [Boutique Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Boutique-Hotel.0-0-d44-tBoutiqueHotel.Hotel-Filter-Destinations) > > [Hampton Inn & Suites by Hilton Saskatoon Airport](https://www.expedia.ca/Saskatoon-Hotels-Hampton-Inn-And-Suites-Saskatoon-Airport-Saskatchewan.h10911879.Hotel-Information) > > [Sandman Hotels & Suites Calgary West](https://www.expedia.ca/Calgary-Hotels-Sandman-Hotels-Suites-Calgary-West.h1455506.Hotel-Information) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [FourSeasons Hotels in Mississauga](https://www.expedia.ca/Mississauga-Hotels-Four-Seasons.0-0-d7954--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Chatham Motel](https://www.expedia.ca/Chatham-Kent-Hotels-Chatham-Motel.h13087782.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [ibis Sao Paulo Paulista](https://www.expedia.ca/Sao-Paulo-Hotels-Ibis-Sao-Paulo-Paulista.h1042477.Hotel-Information) > > [JOALI Maldives](https://www.expedia.ca/Muravandhoo-Hotels-JOALI-Maldives.h22699380.Hotel-Information) > > [Fairmont Quasar Istanbul](https://www.expedia.ca/Istanbul-Hotels-Fairmont-Quasar-Istanbul.h16385021.Hotel-Information) ### Flights > [Flights from Naples (NAP) to Santorini (JTR)](https://www.expedia.ca/lp/flights/nap/jtr/naples-to-thira) > > [Flights from Toronto (YYZ) to Izmir (ADB)](https://www.expedia.ca/lp/flights/yyz/adb/toronto-to-izmir) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/yyz/dac/toronto-to-dhaka) > > [flights from general rafael buelna intl airport](https://www.expedia.ca/lp/airports/mzt/flights-from-general-rafael-buelna-intl-airport) > > [flights from del bajio airport](https://www.expedia.ca/lp/airports/bjx/flights-from-del-bajio-airport) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) > > [Flights from Montreal (YUL) to Salluit (YZG)](https://www.expedia.ca/lp/flights/yul/yzg/montreal-to-salluit) > > [Flights from Monterrey (MTY) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/mty/mex/monterrey-to-mexico-city) > > [Flights from Frankfurt (FRA) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/fra/yhz/frankfurt-to-halifax) ### Cars ### Activities ### Packages ### Vacation Rentals ### General