Title: Hotel Massis - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Massis

Travelers start their day with a hearty breakfast buffet before lounging poolside or exploring the vibrant culture along São Paulo's famous Paulista Avenue

## Photo gallery for Hotel Massis

![Free daily buffet breakfast - Hotel Massis (São Paulo)](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/a4c01e5f.jpg?impolicy=resizecrop&rw=598&ra=fit)

![LCD TV - Hotel Massis (São Paulo)](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/63dc018f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Terrace/patio - Hotel Massis (São Paulo)](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/fbaae4d3.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Fitness facility - Hotel Massis (São Paulo)](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/6277fa04.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Massis (São Paulo)](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/75808d17.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Massis in central São Paulo offers a convenient urban retreat. Guests enjoy an international breakfast at Harry's restaurant, evening drinks during happy hour, and the outdoor pool. Free WiFi and multilingual staff help visitors navigate their stay in Brazil's largest city.

## Reviews

8.2

Very good

## Popular amenities

- Pool
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning

## Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

### View all photos for Apartamento Casal

![Apartamento Casal](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/5f8562c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Apartamento Casal

10.0

Exceptional

3 reviews

### Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Kitchen

LCD TV

Blackout drapes/curtains

Private bathroom

- 517 sq ft
- Sleeps 3
- 1 Double Bed

### View all photos for Apartamento 2 Camas Solteiro

![Apartamento 2 Camas Solteiro](https://images.trvl-media.com/lodging/7000000/6780000/6770200/6770156/2cff9ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Apartamento 2 Camas Solteiro

10.0

Exceptional

1 review

### Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Kitchen

LCD TV

Blackout drapes/curtains

Private bathroom

- 517 sq ft
- Sleeps 3
- 2 Twin Beds

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.55736%2C-46.65839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r_lAbKvkzHWEzrpyhxR7yzgwSi4=)

Rua Luis Coelho, 80, São Paulo, SP, 01309000

#### What's nearby

- Paulista Avenue \- 2 min walk \- 0.2 km
- Rua Augusta \- 2 min walk \- 0.2 km
- São Paulo Museum of Art \- 6 min walk \- 0.6 km
- Hospital Sírio-Libanês \- 6 min walk \- 0.6 km
- Frei Caneca Shopping and Convention Center \- 9 min walk \- 0.8 km

#### Getting around

- Fradique Coutinho Station - 5 min drive
- Paulista Station - 8 min walk
- São Paulo (CGH-Congonhas) - 23 min drive

#### Restaurants

- ‪Ofner - ‬2 min walk
- ‪Starbucks - ‬1 min walk
- ‪Taco Bell - ‬1 min walk
- ‪Abbraccio Cucina Italiana - ‬2 min walk
- ‪¿Que Pasa? - ‬1 min walk

## About this property

### Hotel Massis

Hotel near Paulista Avenue

Located close to Liberty Square and Municipal Theatre of São Paulo, Hotel Massis provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym. 

Additional perks include:

- An outdoor pool
- Free self parking and valet parking
- A 24-hour front desk, multilingual staff, and luggage storage
- Smoke-free premises, a front-desk safe, and an elevator

Room features

All 80 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. 

More conveniences in all rooms include: 

- Bathrooms with shower/tub combinations and hair dryers
- LCD TVs with cable channels
- Balconies, kitchens, and microwaves

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site
- Free valet parking on site
- Limited onsite valet and self parking

### Food and drink

- Free buffet breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A restaurant

### Restaurants on site

- Harrys

### Things to do

- Gym
- Outdoor pool
- Sauna
- Steam room

### Family friendly

- In-room crib
- In-room kitchen
- In-room microwave
- Laundry facilities
- Outdoor pool

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance

### Business services

- 2 meeting rooms
- 24-hour business center

### Outdoors

- Terrace

### Accessibility

- Elevator

### More

- 1 building
- 17 floors
- Banquet hall
- Built in 1993
- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes
- Free crib

### Bathroom

- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided

### Entertainment

- LCD TV with cable channels

### Food and drink

- Cookware, dishware, and utensils
- Kitchen
- Limited room service
- Microwave
- Minibar
- Stovetop

### More

- Air conditioning
- Desk
- Phone
- Safe

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. 

### Property is also known as

Massis Five Stars

Massis Five Stars Hotel

Massis Five Stars Hotel Sao Paulo

Massis Five Stars Sao Paulo

Massis Five Stars Suites Sao Paulo, Brazil

Massis Five Stars

Hotel Massis Hotel

Hotel Massis São Paulo

Hotel Massis Hotel São Paulo

## Frequently asked questions

### Does Hotel Massis have a pool?

### How much does it cost to stay at Hotel Massis?

### Is Hotel Massis pet-friendly?

### How much is parking?

### What time is check-in at Hotel Massis?

### What time is check-out at Hotel Massis?

### Where is Hotel Massis located?

## Have a question?

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## Reviews

## Hotel Massis Reviews

8.2

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.4

Cleanliness

### 9.2

Location

### 8.4

Staff & service

### 8.0

Eco-friendliness

### 8.0

Property conditions & facilities

10 - Excellent

137

8 - Good

167

6 - Okay

58

4 - Poor

15

2 - Terrible

7

## Reviews

### 4/10 Poor

#### Kimberly

Mar 10, 2025

Disliked: Cleanliness, property conditions & facilities

This property is not a four-star hotel. It is closer to two stars maybe three. It was very safe and they were very kind at the front desk. But we did not have our room serviced once while we were there for three days. Overall, we stayed for the duration of our visit, but was very disappointed that the photos were very filtered and brightened. The hotel itself is much darker and felt very isolated. We may be saw three or four other guests the entire time we were there. 

##### Kimberly

Stayed 3 nights in Mar 2025

### 10/10 Excellent

#### MD ALTAF UR

Aug 7, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, spacious room, good breakfast and friendly staff

##### MD ALTAF UR

Stayed 2 nights in Jul 2022

### 10/10 Excellent

#### Marcos

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

.

##### Marcos

Stayed 2 nights in Aug 2025

### 6/10 Okay

#### Gustavo

May 13, 2023

Liked: Cleanliness, staff & service

Pros: great location, good breakfast and nice rooftop Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below) 

##### Gustavo

Stayed 1 night in May 2023

### 10/10 Excellent

#### Marielle

Sep 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOI MUITO BOA

##### Marielle

Stayed 4 nights in Sep 2025

### 8/10 Good

#### Geraldo

Sep 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perto de tudo e um quarto grande e confortável 

##### Geraldo

Stayed 2 nights in Sep 2025

### 4/10 Poor

#### Jeferson

Sep 6, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

#### Esperava mais

O hotel é antigo. Pessoal de esforça mas o apartamento que ficamos está mal conservatório.. Marcas de mofo, acúmulo de sujeira nos cantos, pia entupida. Quando solicitamos a limpeza dos feito. Locker sem tranca

##### Jeferson

Stayed 6 nights in Aug 2025

### 10/10 Excellent

#### Ana C

Aug 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Melhor custo-benefício na região da Paulista

Excelente hotel! Preço muito bom para um apartamento enorme, com sala, quarto, banheiro e uma cozinha pequena. Inclui um café da manhã delicioso e estacionamento. E os colaboradores são muito atenciosos e prestativos, especialmente a Erika da recepção. Super recomendo!

##### Ana C

Stayed 2 nights in Aug 2025

### 8/10 Good

#### Verified traveller

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Nossa família gostou

Funcionários solicitos, café da manhã mediano, em um dos quartos que ficamos o cano da pia da cozinha vazava um cheiro bem forte, achei até que seria vazamento de gás, eles resolveram o problema assim que solicitamos. A localidade é sensacional, com muitas opções de cafés, padarias e restaurantes excelentes muito próximos. Possui serviço de valet. Indicaria o hotel com certeza

##### Verified traveller

Stayed 4 nights in Jul 2025

### 10/10 Excellent

#### Ana C

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Melhor custo-benefício na Paulista!

Excelente hotel no coração da Paulista! Apartamento super amplo, confortável e limpo. Café da manhã excelente, estacionamento grátis e equipe super atenciosa, especialmente a Erika da recepção. Excelente custo-benefício também. Recomendo!

##### Ana C

Stayed 2 nights in Jul 2025

### 6/10 Okay

#### Verified traveller

Jul 13, 2025

#### É um hotel ok.

A localização é boa, os quartos são grandes. Mas o hotel é um pouco velho e pelo.no quarto com camas de solteiro achei as camas um pouco desconfortáveis. Pelo preço se paga mais pela localização do que pelo conforto.

##### Verified traveller

Stayed 2 nights in Jul 2025

### 8/10 Good

#### TALITHA

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom. 

##### TALITHA

Stayed 1 night in Apr 2025

### 8/10 Good

#### Almir

Nov 25, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

#### Um bom hotel.

O hotel é muito bom mas quanto a identificação e registro do hóspede, o sistema não conseguiu realizar o registro da minha face e não pude entrar. Foi um pouco constrangedor. Acredito que a funcionária, no check in, não estava treinada o suficiente para resolver este problema. O que persistiu em toda a nossa estadia.

##### Almir

Stayed 2 nights in Nov 2024

### 8/10 Good

#### Rodrigo

Sep 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Gostei

Hotel bom, quarto legal, café da manhã gostoso.

##### Rodrigo

Stayed 1 night in Sep 2024

### 6/10 Okay

#### Monica

Jul 18, 2024

#### Para o preço… um pouco defasado

Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido. 

##### Monica

Stayed 1 night in Jul 2024

### 2/10 Terrible

#### Rafael

May 31, 2024

Disliked: Cleanliness, property conditions & facilities

#### Hotel Massis

Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei

##### Rafael

Stayed 1 night in May 2024

### 6/10 Okay

#### Eiras

Mar 21, 2024

Liked: Cleanliness

Na recepção da chegada não achei o atendente solicito com o futuro hóspede. Empatia zero por uma pessoa que levou quase 14 horas até chegar. A recepção precisa ser mais atenciosa. No quarto, tive a recepção por uma barata. Para completar, não estava o ar da recepção funcionando. 

##### Eiras

Stayed 1 night in Mar 2024

### 8/10 Good

#### REGINA ELIZABETH

Feb 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### BOM

Pontos Excelentes: a localização do hotel e o restaurante do próprio hotel, o HARRY'S, que tem uma excelente cozinha para almoço e jantar. Comemos um frango empanado com arroz de abacaxi maravilhoso! Gostaria que o restaurante tivesse uma iluminação mais intimista para o café da manhã. Bonita piscina coberta no terraço.

##### REGINA ELIZABETH

Stayed 2 nights in Feb 2024

### 8/10 Good

#### ricardo emile

Nov 29, 2023

Liked: Amenities, property conditions & facilities

A localizaçao. O quarto,bom e espaçoso

##### ricardo emile

Stayed 1 night in Nov 2023

### 8/10 Good

#### Roberto

Oct 30, 2023

Liked: Cleanliness, staff & service, room comfort

#### Muito bem localizado

O hotel já está precisando de uma reforma, e o ar condicionado (split) era bem barulhento. Bom café da manhã, excelente localização.

##### Roberto

Stayed 5 nights in Oct 2023

### 10/10 Excellent

#### ANGELITA M

Oct 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável, ótimo restaurante, ótimo custo-benefício!

##### ANGELITA M

Stayed 5 nights in Oct 2023

### 4/10 Poor

#### Verified traveller

Sep 10, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

#### Só vale pela localização 

Inicio destacando o quão antipático e nada receptivo foi o atendente do check-in. Com relação às instalações, precisa urgentemente de manutenção no banheiro, sujo e com mofo por toda parte. Além disso, não é um hotel, é um flat. Só mesmo a localização é um ponto positivo a destacar.

##### Verified traveller

Stayed 2 nights in Sep 2023

### 6/10 Okay

#### abdurrahman

Dec 17, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Sifon çalışmayan otel

Konumu süper, metro istasyonu yakınında… Tuvaletteki Sifon çalışmıyordu. Mutfak tezgahı var, mutfak ekipmanı sadece 2 tane küçük bardak

##### abdurrahman

Stayed 2 nights in Dec 2022

### 6/10 Okay

#### GUSTAVO

Aug 26, 2022

Liked: Cleanliness, staff & service, room comfort

#### Confortável, mas barulhento.

Razoável. A localização é excelente, a cama super confortável e os funcionários cordiais (exceto a gerente do restaurante). Todavia, escuta-se todo tipo de barulho, desde a descarga dos quartos vizinhos até as obras do entorno. Parecia que era dentro do quarto e ocorriam a qualquer hora do dia ou da noite.

##### GUSTAVO

Stayed 3 nights in Aug 2022

### 10/10 Excellent

#### Silmara Moreira

Oct 13, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Ótimo 

Sempre muito bom Localização excelente 

##### Silmara Moreira

Stayed 3 nights in Oct 2021

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