Title: Hotel Family - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Family Central hotel with a restaurant connected to a shopping center in São Paulo ![Reception](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/86b5a263.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/f5d20ea6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/13f51bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/01fdc894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and lunch served](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/62505010.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of São Paulo, Hotel Family offers a welcoming retreat with shopping on site, a hair salon for pampering, and laundry facilities for convenience. Treat yourself to spa services or dine at the on-site restaurant. With free in-room WiFi and perks like luggage storage and an elevator, you'll feel right at home. 7.4 Good ## Popular amenities - Breakfast available - Laundry - Air conditioning - Housekeeping - 24/7 front desk - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12877080&PinnedHotelID=12877080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Double Room](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/1bd5f09f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.6 Good 8 reviews ### Highlights Air conditioning Free cribs/infant beds TV Ceiling fan Hair dryer Private bathroom Minibar Desk - 161 sq ft - Sleeps 3 - 1 Double Bed ![Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/76699857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds 7.0 Good 22 reviews ### Highlights Air conditioning Free cribs/infant beds TV Ceiling fan Hair dryer Private bathroom Minibar Desk - 161 sq ft - Sleeps 2 - 2 Twin Beds ![Triple Room](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/21de9d3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Free cribs/infant beds TV Ceiling fan Hair dryer Private bathroom Minibar Desk - Sleeps 3 - 3 Twin Beds ![Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12880000/12877100/12877080/eeea61e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.6 Excellent 8 reviews ### Highlights Air conditioning Free cribs/infant beds TV Ceiling fan Hair dryer Private bathroom Minibar Desk - 161 sq ft - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1810000/1807500/1807453/89c5bad4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Guarulhos Airport Taboão - Breakfast included - Free airport shuttle - Pet-friendly - Free WiFi 8.8 Excellent 2,285 reviews CA $116 CA $121 total includes taxes & fees Dec 23 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Hotel-Family.h12877080.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Hotel-Family.h12877080.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.53986%2C-46.61966&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tzYVAXVrhIBu7xT3tV98rwsYX3Y=) Rua da Juta, 301, Brás, São Paulo, 03010-010 #### What's nearby - Shopping 25 Bras Mall - 2 min walk - 0.2 km - Feirinha da Madrugada - 3 min walk - 0.3 km - Mega Polo Moda - 6 min walk - 0.6 km - Temple of Solomon - 16 min walk - 1.4 km - Rua 25 de Marco - 16 min walk - 1.4 km #### Getting around - Sao Paulo Bras Station - 3 min drive - Bras Metro Station - 18 min walk - São Paulo (CGH-Congonhas) - 25 min drive #### Restaurants - ‪Rainha da Miller - ‬4 min walk - ‪McDonald's - ‬7 min walk - ‪Praca De Alimentacao - ‬6 min walk - ‪Habib's - ‬4 min walk - ‪Ripa na Brasa - ‬5 min walk ## About this property ### Hotel Family Hotel near Rua 25 de Marco Located close to Municipal Theatre of São Paulo and Sala São Paulo Concert Hall, Hotel Family provides shopping on site, laundry facilities, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests. You'll also find perks like: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - Smoke-free premises, a 24-hour front desk, and a TV in the lobby - A reception hall, a vending machine, and a porter/bellhop Room features All 223 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars. Extra amenities include: - Bathrooms with showers and free toiletries - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/21000000/20140000/20134300/20134270/w2880h1907x0y0-4b30bd49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travel Inn Express Hotels Brás Pari - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.6 Good 768 reviews CA $66 CA $69 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=20134270&PinnedHotelID=20134270&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/10000000/9340000/9337300/9337245/411b3e68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Total Hotel Bras - Free WiFi - Restaurant - Air conditioning - Parking available 7.6 Good 1,020 reviews CA $74 CA $78 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9337245&PinnedHotelID=9337245&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100380000/100374800/100374765/beb24281.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uny Hotéis Brás Bras - 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Air conditioning - Parking available 8.6 Excellent 150 reviews CA $50 CA $52 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=99293110&PinnedHotelID=99293110&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) from 3:00 AM to 6:30 PM at scheduled times and on request ### Food and drink - Buffet breakfast available for a fee: BRL 34.99 per person - A restaurant - Snack bar/deli ### Things to do - Shopping - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Porter/bellhop ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility ### More - 2 buildings - 9 floors - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 25-inch TV ### Food and drink - Minibar ### More - Air conditioning - Ceiling fan - Desk - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 34.99 per person - Airport shuttle fee: BRL 100 per person (one-way) - Airport shuttle fee per child: BRL 50 (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Hotel Family Sao Paulo Hotel Family Family Sao Paulo Hotel Family Hotel Hotel Family São Paulo Hotel Family Hotel São Paulo ## Frequently asked questions ### Is Hotel Family pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This property doesn't offer parking. ### What time is check-in at Hotel Family? > Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. ### What time is check-out at Hotel Family? > Check-out is at noon. ### Does Hotel Family provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 3:00 AM–6:30 PM on request. A fee of BRL 100 per person applies. ### Where is Hotel Family located? > Located in Bras, this hotel is within 2 mi (3 km) of Rua 25 de Marco, Sala São Paulo Concert Hall, and Municipal Theatre of São Paulo. Liberty Square and Anhembi Convention Center are also within 3 mi (5 km). Bras Metro Station is 18 minutes by foot and Pedro II Station is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Family Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.8 Location ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 257 8 - Good 153 6 - Okay 136 4 - Poor 76 2 - Terrible 59 ### 10/10 Excellent #### Muriel Apr 26, 2024 Liked: Staff & service, amenities, property conditions & facilities As atendente maravilhosas atenciosa ##### Muriel Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Muriel Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Otima ##### Muriel Stayed 2 nights in May 2024 ### 2/10 Terrible #### Schirley Aug 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nojento,horrivel... ##### Schirley Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Aug 28, 2025 Liked: Cleanliness, staff & service Roupas de cama e cobertores precisam ser melhorados. Colocar plaquinhas de identificação nas comidas. Não tem estacionamento, o mais perto fica dentro de um shopping e não é barato. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Clecia Aparecida Aug 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Incrível ##### Clecia Aparecida Stayed 1 night in Aug 2025 ### 6/10 Okay #### Diego Aug 20, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Precisa melhorar Conforto e acomodações condizentes com valor. Atendimento deixou bastante a desejar. Nos dois últimos dias simplesmente não abriram o restaurante e não teve café da manhã. ##### Diego Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Natalia Aug 18, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort O café da manhã foi tranquilo, tinha opções de frutas, pães e bolos. O quarto estava com paredes sujas, pedi cama de casal e me deram um quarto com duas camas de solteiro. A cama fazia barulho ao me movimentar. Paguei duas diárias mas só consegui ficar 1 noite. Ele fica bem localizado pra quem quer ter fácil acesso a feirinha da madrugada no Brás ##### Natalia Stayed 2 nights in Aug 2025 ### 8/10 Good #### Celso Sokuzo Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom local para compras Quarto com todo acessórios disponiveis, ##### Celso Sokuzo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Elisabeth Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Indico Acomodação boa, noite tranquila sem barulhos, chuveiro ótimo, café da manhã muito bom. ##### Elisabeth Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller Jul 31, 2025 Disliked: Staff & service Recepção sem educação, quarto com chuveiro muito ruim e ralo entupido. Funcionários do restaurante mal educados. Fizeram meu check out eu estando lá ainda. De repente estou dormindo e entrou gente p limpar dizendo que eu havia saído do hotel desde às 4:30 segundo a planilha que passaram p elas. Cobertor de péssima qualidade, televisão ruim sem opções de canais ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Daniel a Jul 25, 2025 Liked: Cleanliness, staff & service Banheiro com espaço pra banho mto pequeno, luz piscando, a luz do banheiro só acende se acender a do quarto, horário de café incompatível para local sendo que o comércio começa a funcionar de madrugada, horário do café da manhã, hóspede já está nas ruas fazendo compras faz tempo. ##### Daniel a Stayed 1 night in Jul 2025 ### 4/10 Poor #### Alyne Jul 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito ruim ##### Alyne Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Verified traveller Jul 17, 2025 Disliked: Cleanliness, property conditions & facilities #### EXPERIÊNCIA PESSIMA Banheiro sem energia, descarga com defeito chuveiro espalha agua por todo banheiro e PIOR DE TUDO TV DE TUBO ANTIGA E PEGA NENHUM CANAL ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Geracina Jul 17, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Não retorno e não indico. Infelizmente o Hotel deixa muito a desejar, começando pela recepção, pessoas grossas e sem interesse algum em atender bem. O quarto era velho, piso remendado, banheiro mais velho que minha bisavó e sem água quente no chuveiro e na data que eu fui, o clima estava muito frio. ##### Geracina Stayed 1 night in Jul 2025 ### 4/10 Poor #### Lorena Maria Jul 9, 2025 Disliked: Room comfort A estadia foi ruim, chuveiro sem opção de regular jato que ia direto para o box. Ar condicionado somente frio, instalação elétrica precária, acústica horrível, barulho a noite toda, café da manhã variado mas produtos de baixa qualidade, atendimento da recepção muito rude. ##### Lorena Maria Stayed 3 nights in Jul 2025 ### 8/10 Good #### Cristiano Jul 1, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Atendimento nota 10 A estadia foi razoável, atendimento das meninas da recepção foi nota 10, porém o quarto deixou a desejar, banheiro estava meio sujo quando cheguei, mas a experiência como um todo foi ótima, agradeço a equipe, o hotel é bem localizado no Brás em SP. ##### Cristiano Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Fabio roberto Jun 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssimo, não recomendo. Já estive neste hotel a uns anos atrás e Era bom, mas agora o hotel está horrível, sujo, roupa de cama e banho encardidas, móveis deteriorados, fechadura estragada, ar condicionado não funcionava,sem falar no café da manhã que não tem quase opção nenhuma. ##### Fabio roberto Stayed 2 nights in Jun 2025 ### 8/10 Good #### Jaqueline Jun 17, 2025 Liked: Cleanliness, property conditions & facilities, room comfort O hotel tem uma localização perfeita, mas o atendimento é um pouco complicado por uma grande rotatividade ##### Jaqueline Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rita Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Adorei o café da manhã muito bom ##### Rita Stayed 1 night in Apr 2025 ### 8/10 Good #### Tarara de Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bem localizado, limpo, confortável, o atendimento e bom. Só o wi-fi que era ruim. Mas no geral achei muito bom. ##### Tarara de Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Iris Dolores Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente localização Para quem vai fazer compras no Brás, esse hotel é ideal. Localizado entre as principais ruas de comércio no Brás, possui lojas dentro do próprio estabelecimento e também ao redor. O café da manhã é muito bom. O valor das diárias é um dos mais baratos naquela região. ##### Iris Dolores Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Andreia Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sempre atendimento maravilhoso muita educação super confortável amo ficar nesse lugas ##### Andreia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rosyane Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Boa ##### Rosyane Stayed 3 nights in Feb 2025 ### 8/10 Good #### Eliane Feb 15, 2025 Liked: Cleanliness, staff & service #### Bom. O Hotel é bom mas tem mt barulho, dia e noite nos corredores, entrada e saída de mercadorias, quem tem problema para dormir e descansar fica difícil, vale a localização que é dentro do shopping facilitando as compras. ##### Eliane Stayed 4 nights in Feb 2025 ### 8/10 Good #### Bruno Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bem situado! 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