Hi Dear Fafa, how are you?Thank you very much for evaluate our services!We are happy and gratefull to receive your evaluation answered with positive notes, especially with the praise for our teams, cause we don't measure efforts to meet your expectations.We hope to welcome you on your next trip to São Paulo/Brazil!Always welcome!Best Regards,Victor HandaChefia de Recepção

Hello Alana, good morning!How are you?We would like to thank you for choosing George V Alto de Pinheiros for your accommodation and for sharing your experience.We are happy to discover that you had an incredible experience and that our teams contributed to this.Regarding breakfast, we are sorry about what happened. We have forwarded it to those responsible for the Pecorino restaurant to analyze what happened.We hope to welcome you again!Always welcome!Best Regards,Victor HandaFront Desk Chief

Hi Mr. Carlos,First of all, thank you very much for evaluate our services and share your feedback!The opinion of our customers is the most important for us to walk towards excellence's services.We hope to receive you again on your next trip to São Paulo/Brazil!Always welcome!Best Regards,Victor Handa

Hi Ms. Rosana, how are you?Was a pleasure have you stayed with us!We are very happy and grateful to know that you enjoyed your stay, especially to know that our services contributed positively to this.We hope to receive you again on your next trip to São Paulo/Brazil!Always welcome!Best Regards,Victor Handa

Hi Ms. Diane, how are you?We would like to thank you for choose us and share your hospitality experience. The opinion of our customers is the most important for us to walk towards excellence's services.We hope to receive you again!Always welcome!Best Regards,Victor HandaFront Desk Chief

Hi Ms. Marilyn, how are you?Was a pleasure have you stayed with us!Thank you for evaluate our services, we are very happy to know that you enjoy your stay and that our staff contributed to your opinion.We hope to see you soon!Always welcome!Best Regards,Victor HandaFront Desk Chief

Olá Sr. Olivier, como vai?Agradecemos pelo tempo dedicado em nos compartilhar sobre sua experiência!Seja sempre muito bem-vindo!Cordialmente,Victor HandaChefia de Recepção

Hi Mr. Mark, how are you? Thank you very much for choose us and share your hospitality experience! We hope to receive you again on your next trip to São Paulo/Brazil! Always welcome!Best Regards,Victor HandaFront Desk Chief

Hello Mr. Kenneth, how are you?Thanks for sharing with us your hospitality experience!We are gratefull to receive your feedback, it's the thermometer for evaluating our services and improving them more and more.Hope to welcome you again!Always welcome!Best Regards,Victor Handa

Hello Mr. Paul, how are you?Thank you for sharing with us about your hospitality experience!We are gratefull to discover that we have met your expectations and that our teams have contributed to this.Hope to welcome you again soon!Always welcome!Best Regards,Victor Handa

Olá Sr. Frederico, como vai?Em nome de toda equipe George V Alto de Pinheiros, nosso muito obrigado pelo tempo dedicado em compartilhar sobre sua experiência. Seja sempre bem-vindo!Cordialmente,Victor HandaChefia de Recepção

Hi Dear Frank, how are you doing?Thank you very much for evaluate our services! We hope to receive ou again in your next travel to Brazil/São Paulo!Always welcome!Best Regards,Victor HandaChief Front Desk

Hi Mr. Jose, how are you doing?Thank you very much for share your hospitality experience!At the same time, we regret that we did not meet 100% of your expectations.Regarding the television, the twice times that you notified our front desk that it was not working, we went to the apartment and checked that was working normally. As for air conditioning, the same. We believe that was some error in the way it was used.In a future stay, don't hesitate to contact us for any help, we will make every effort to serve you in the best possible way.We hope receive you again as a new opportunity to show you the best of our hospitality!Always welcome!Best Regards,Victor HandaChief Front Desk

Olá Sr. Roberto, como vai? Agradecemos por ter nos escolhido para sua estada em São Paulo e pelo tempo dedicado em nos compartilhar sobre sua experiência. Permanecemos a sua disposição para futuras viagens e para o que for necessário. Até breve! Cordialmente, Victor Handa Chefe de Recepção

Hi Adan, how are you? First of all, thank you very much for evaluate our services! We are very happy and grateful to receive your praise. Be sure that we share with all, motivating them even more with your words. We hope to receive you soon! You're always welcome! Kind Regards, Victor Handa Front Desk Chief

Hi Ms. Vanusa, how are you going? Thank you very much for evaluate our services! Comments like this motivate-us to provide excellent accommodations in all aspects. We hope to receive you soon! You're always welcome! Kind Regards, Victor Handa Front Desk Chief

Dear Krzysztof, First of all, thanks for choose us and rating us! We are very grateful to know that you considered our hotel comfortable and that our teams contributed to this comfort. We don't learn to make our guests welcome. Regarding the pool, sorry for your perception. It's important to you know that we have already met internally with the maintenance team, in order to intensify the pool maintenance schedule for that doesn't happens again. Once again, thanks for your comments, they are all very important for our daily improvement. We hope to see you soon! Best Regards, Victor Handa Front Desk Chief

Olá Llan, como vai? Obrigado pelo tempo dedicado em nos compartilhar sobre a sua experiência em nosso hotel! Ficamos muito contentes em alcançar nota máxima de satisfação, tenha certeza de que não encontramos esforços para isso. Aguardamos sua próxima visita! Cordialmente, Victor Handa Chefe de Recepção

Olá Evan, como vai? Obrigado por nos compartilhar a sua satisfação! Receber uma avaliação positiva nos enche de alegria, pois nos engaja a continuar proporcionando o melhor a todos nossos hóspedes. Esperamos recebê-lo mais vezes! Seja sempre bem-vindo! Cordialmente, Victor Handa Front Desk Chief

Hello Jerome, how are you? Woow! That's a espetacular evaluation! Thank you very much for evaluate our services, we are very happy and gratefull to know that we meet your expectations. Know that comments like yours engage us to provide the highest standards of quality! Hope to receive you more often here! Always welcome! Best Regards, Victor Handa Front Desk Chief

Hello Mr. Robert, how are you? Thank you very much for evaluate our services! We're grateful to know that the George V rooms are the most beautiful you've ever been in, and even happier to know that our staff contributed to a great experience. Know that our comment motivate-us to provide the best for all our guests! We hope to receive you again! Always welcome! Best Regards, Victor Handa Front Desk Chief

Olá Gerson, como vai? Muito obrigado por nos compartilhar sobre sua experiência positiva no George V Alto de Pinheiros. Estamos contentes e ansiosos para recebê-lo novamente! Seja sempre bem-vindo! Cordialmente, Victor Handa Front Desk Chief

Hello Gerson, Thank you very much for evaluate and share your hospitality experience. All our team is very happy to know that you enjoy and love your stay. Every time that you return, we will make sure to make it a memorable experience. We hope to see you in your next São Paulo trip! Always Welcome! Best Regards, Victor Handa Front Desk Chief

Hello Dear Guest, Thank you very much for comment and praise our services! We are very grateful to know that you enjoy your stay and our customer service. We don't measure efforts to serve all the best for our guests. Hope to see you in your next travel to São Paulo city! Always welcome! Best Regards, Victor Handa Front Desk Chief

Olá Prezado Cliente, Agradecemos pelo tempo dedicado em nos compartilhar sobre sua experiência no George V Alto de Pinheiros. Todo nosso time está ficou muito contente com a avaliação nota máxima em excelência. Esperamos revê-lo mais vezes! Seja sempre bem-vindo! Cordialmente, Victor Handa Front Desk Chief

Dear guest, Thanks for your comment about your recent stay a tour hotel. Your opinion is very valuable to us! We hope to see you again in a near future. Warm regard, Team GVAP

We appreciate that you took your time to tell us about your experience at our hotel. We are always open to suggestions and special requests from our guests, as much as possible we will happily answer all of them. Warm regards

Dear Sir Pedro, Thanks for your comment about your recent stay with us. Your opinion is very valuable to us! We hope to see you again in a near future.

Dear Sir. Jeremy, Thanks for your comment about your recent stay a tour hotel. Your opinion is very valuable to us! We hope to see you again in a near future. Regards,

Dear Sir Philippe, Thanks for your comment about your recent stay a tour hotel. Your opinion is very valuable to us! We Will check what happened in the service and take the necessary steps We hope to see you again in a near future. Regards,

Muito obrigado pelo seu comentário sobre o nosso hotel. Sua opinião é muito valiosa para nós! Atenciosamente,

Dear Sir/ Madam, Thanks for your comments about your recent stay at our hotel. Your opinion is very valuable for us. We are grateful for your comments about our staff. Our priority is to offer a memorable experience! We hope see you soon in our hotel. Regards,

Mrs JoAnn, Thank you very much for your comment about your recent stay at our hotel. Your opinion is very valuable to us! We look forward to welcoming you back for your next stay in the city. Regards,

Dear guest, Thank you for bringing your feedback to us. We believe our guest's opinion is our most powerful tool in order to improve our service. After reading your words I understand we did not achieve your expectations and for that I apologize. I understand the situations you have been through are not acceptable and I can assure you they are not up to our standards. Therefore I'll personally talk with our Management team to understand better what happened, correct our actions and make sure it will not happen again. We would love to have another chance to host you in order to change your view about us. Please, whenever you decide to return to our city, stay with us. I can assure you'll have the truly George V Residence experience. Regards,

Querido hóspede, Muito obrigado por nos avaliar! Ficamos muito contentes em saber que gostou de nossas instalações e que nosso atendimento foi eficiente! Esperamos ter o prazer de recebê-lo novamente em breve! Atenciosamente, Nathalia Talma - Chefe de Recepção

Prezado hóspede, Muito obrigado por ter reservado um tempo para avaliar sua experiência conosco! Ficamos muito contentes em saber que nossas instalações tenham atendido às suas expectativas! Esperamos poder recebê-lo novamente em breve! Atenciosamente, Nathalia Talma - Chefe de Recepção

Hello, how are you? We are happy for the evaluation and comments, we will check the points informed to improve our service - Nathalia Talma Chefe de Recepção

Dear Mrs. Estelle, Thank you so much for your wonderful rating! We hope to have you back soon! Best Regards, Fernanda Luly - Front Desk Manager

Dear Mr. Philippe, Thank you so much for saving a time of you day for reviewing us! We are very happy to know you had a good experience with us and we hope to have you back soon! Best Regards Fernanda Luly - Front Desk Manager

Dear Mr. Tony, Thank you so much for taking a time of your day to write a review of your say. We are very happy to know you had a good experience and that our staff provided you with good service! We hope to have you back soon! Best Regards, Fernanda Luly - Front Desk Manager

Dear Sir, Thank you veru much or your kind review! We are thrilled to know you had such a wonderful experience with us. We hope to have you back soon! Best Regards, Fernanda Luly - Front Desk Manager

Dear Mr. Mark, Thank you very much for your review! We are ver happy to know you had a great experience in our hotel! We hope to have ou back soon! Best Regards,

Dear Mrs. Sophia, We are delighted to know you had a good experience with us! We try our very best to always provide the best service possible! Hope to see you again in our hotel very soon! Best Regards,

Thank you for your comments. Best Regards,