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Reviews of Estanplaza Ibirapuera

3.5 out of 5
Estanplaza Ibirapuera
Avenida Jandira 501 Moema, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 1001 reviews" "
Rating 8 - Good. 393 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Stayed 1 night in Dec 2023
Response from Gerente geral on Apr 17, 2024
Prezado(a) hospedeObrigada por compartilhar seus comentários sobre o Estanplaza Ibirapuera, somente dessa maneira poderemos melhorar nossos serviços.Esperamos poder recebê-lo(a) em breve.Atenciosamente,

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 5 nights in Jun 2023

8/10 Good

Samantha

Liked: Property conditions & facilities
Good and safe
Stayed 1 night in Jul 2023

10/10 Excellent

David L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great breakfast, excellent location, would have preferred double bed-not twins but hotel was full.
Stayed 1 night in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
São Paulo Perfection
It was a wonderful stay in the Moema with excellent bars and a particularly wonderful restaurant half a block away! Everything was clean and functional. The free breakfast was delicious and varied. The bed was comfortable and the room was nicely decorated! Three elevators for quick service. The staff was very helpful and kind. Highly recommend!
Stayed 2 nights in Jan 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Estanplaza hotel! Would stay here again.
Stayed 3 nights in Aug 2022
Response from Daniele Amaral - General Manager on Sep 23, 2022
Dear SusanWe very much appreciate your comments regarding your stay at the Estanplaza Ibirapuera. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

ELCIO

Stayed 5 nights in Mar 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!
o hotel é uma excelente opção para quem está indo trabalhar em São Paulo, o quarto é limpo e confortável, ótima localização, e excelente café da manhã
Stayed 1 night in Nov 2021
Response from Daniele Amaral - Gerente Geral on Nov 29, 2021
Prezado Daniel Obrigada por compartilhar seus comentários sobre o Estanplaza Ibirapuera, somente dessa maneira poderemos melhorar nossos serviços. Esperamos poder recebê-lo em breve. Atenciosamente,

6/10 Okay

Renata

Stayed 3 nights in May 2021

6/10 Okay

Leandro

Business traveller
Hotel bem cansadinho... quarto barulhento
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No water to drink at night. I troed to order and they said they couldnt delivered, WATER
Stayed 1 night in Mar 2021

10/10 Excellent

Antony L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good place wit good people
Stayed 1 night in Mar 2021

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Very good service. Only problem is the refrigerator that didn't work good.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Due to the pandemic the gym was closed which was part of the reason I chose this place. Otherwise great stay.
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for the services. Good location.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Grazielli

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great place, Good service. Need some updates but overall a nice place to stay!
Stayed 1 night in Dec 2019

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent location, clean, easy and comfortable. Nice touches like multiple country outlets on the desk. The hotel is a bit aged, but still in good shape and much better quality than comparable priced hotels in Moema
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Very good and well located but the air conditioning in the room was not working properly.
Stayed 1 night in Nov 2019

6/10 Okay

Luiz Amaro

Liked: Cleanliness, property conditions & facilities, room comfort
Good on the arrival, but regular after
Everything was good upon arrival, staff was receptive and nice and lunch at the restaurant. Breakfast buffet was ok and room service was not good. We ordered soup and the side of bread was old and cold. Second time we ordered soup, we asked if they could toasted the bread, they didn’t
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as usual
Amazing, as always in every Estanplaza hotel. I arrived on Easter Day and there were chocolates and a handwritten letter wishing me a nice Holiday :)
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service! Convenient location. Perfect stay in Sao Paulo, again!
Stayed 10 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Donald, Chicago, USA

Liked: Property conditions & facilities, room comfort
Ok, but 2 issues
I stayed at this hotel last year and it was good for me. This trip was not so good for 2 reasons. The room they gave me was not cleaned well. The floor was dirty. I mean there was actual dirt on the floor. It needed to be swept and mopped. The worst part was all of the fingernails on the floor right near the work desk. They missed all of that and it was not acceptable. I called the front desk to have them send someone to clean the floor properly. I arrived very early for check-in. Naturally I had to wait for a room to be prepared. I waited 2.5 - 3 hours to check in. Although I was able to check in earlier than the normal time, I would not mind waiting another 15 minutes so they can sweep and mop the floor BEFORE I enter the room. I was disappointed. Especially after waiting for such a long time for the room. The second issue was minor, but needs to be mentioned. Breakfast is included with my 7 night stay. I only had breakfast 2 or 3 times. One of the days, I took a cup of coffee back to my room. When I checked out, they said I had 6 coffees. I told the guy, my room includes breakfast. I took some coffee back to my room. The coffee is included anyway. I did not have 6 cups of coffee after the breakfast time. They removed it immediately and I checked out. I thought that was ridiculous for them to add that to my room. I paid a lot of money for a 7 night trip. No need to try to take more money from the guests.
Stayed 7 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Morma
It‘s very noisy - traffic and aircraft take-off from near Congonhas airport makes is hard to have a restful night. Install sound proof windows. They do nothing to improve. They don‘t care.
Stayed 7 nights in Mar 2018

10/10 Excellent

Danny, Santa Cruz, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel, very good neighborhood, nice staff
I have been there three timea this year, always great staff, very good breakfast and clean and confortable rooms. Great location in sao Paulo.
Stayed 2 nights in Dec 2017

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Adaquate, Not Exception
I stayed here because it was very close to my place of business. The night receptionist spoke no English. It took a while for him to check me in. The room was nice; the bed good, the work area good, the shower terrible (there was no shower head -- it just sprayed.) The breakfast is good. If and when I return, I would not hesitate for stay here again.
Stayed 2 nights in Sep 2017

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!!
Everything was just fine,,I will defenitvely return!!!!!!
Stayed 21 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent location
The only problem was with the hot water in the shower! It is a very good location!

4/10 Poor

Christina

Disliked: Cleanliness, property conditions & facilities
Old!! Urgently needs updating!

8/10 Good

travelalot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing breakfast, can use a coat of paint here and there, fairly priced

6/10 Okay

JB, Lima, PERU

Liked: Staff & service
Good value
This hotel is my normal preference. The neighborhood where it is located is close to the domestic airport and is in a safe area. The hotel staff is very friendly and helpful. The rooms need some updating and attention - especially the bathroom and shower. Also, it would be helpful to have an A/C electrical outlet next to the bed so I could plug in my smartphone at night - I use it for an alarm. The restaurant and food service is very good.

6/10 Okay

Daniel, Japan

Liked: Staff & service
Good location, fair for the price
Overall it's an average hotel, with a good size room and a very good location.

8/10 Good

Doug, Campinas-SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a convenient location
We stayed in a good-sized room with our 11-year old daughter. The beds were comfortable and the shower was good.

8/10 Good

Marcella

Liked: Cleanliness, staff & service
Good hotel for job
Nice!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro is 2 to 3 km away

8/10 Good

Margareth, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighborhood location
Convenient location for exploring the neighborhood

8/10 Good

Nejo, Washington, DC

Liked: Cleanliness, staff & service, room comfort
good option, .
Solid option for people wanting to stay "close" to Expo Sao Paulo and CNG airport. Room is a bit dated but comfortable enough. Rate included breakfast and wifi. Main downfall were "gym" and pool

10/10 Excellent

tamara, vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in good area of town.
Close to shops and tons of restaurants, pubs, bakeries!

2/10 Terrible

Arnold, Waukesha, Wi

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst service
Worst serve i have ever had in my 20 years of traveling on business. Room was not cleaned for two days. One postive: people at breakfast were always helpful and nice.

8/10 Good

milagros, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The problem wifi conection.excelen services. Good brekfast