Title: Charlie Vitrali Moema - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3074&destination=S%C3%A3o+Paulo%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=74266024&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Charlie Vitrali Moema ## Photo gallery for Charlie Vitrali Moema ![Studio Superior - Charlie Vitrali Moema (São Paulo)](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/3d26ae90.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Charlie Vitrali Moema (São Paulo)](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/f514aba3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Standard | View from room - Charlie Vitrali Moema (São Paulo)](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/a051e26d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Charlie Vitrali Moema (São Paulo)](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/ea96dddd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Charlie Vitrali Moema (São Paulo)](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/30676580.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Charlie Vitrali Moema provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Kitchen - Free WiFi - Air conditioning - Laundry - Gym ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Studio ![Studio](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/5e133381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Studio Standard ![Studio Standard](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/eda72469.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Standard - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Studio Superior ![Studio Superior](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/9b5c12bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Superior - City view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Studio Deluxe ![Studio Deluxe](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/448ed726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Deluxe - City view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Studio Standard ![Studio Standard](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/549ee1fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Standard - City view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ## You may also like Ad ![Poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90940000/90938600/90938509/0640d8d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Fasano Sao Paulo Itaim Itaim Bibi - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 163 reviews CA $750 CA $787 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Sao-Paulo-Hotels-Fasano-Itaim.h90938509.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=ff8e6158-a239-4ee6-aa6e-40113515d898&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/990000/985100/985064/c9a4dc4d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridges Suítes São Paulo by IHG Itaim Bibi - 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Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 991 reviews CA $225 CA $236 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Sao-Paulo-Hotels-Grand-Mercure-SP-Itaim-Bibi.h905737.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=ff8e6158-a239-4ee6-aa6e-40113515d898&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Charlie-Vitrali-Moema.h74266024.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Charlie-Vitrali-Moema.h74266024.Hotel-Information) ## About the area Located in Moema, a neighborhood in São Paulo, Charlie Vitrali Moema is in the entertainment district and near the airport. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Morumbi Stadium or Allianz Parque. [Visit our São Paulo travel guide](https://www.expedia.ca/Sao-Paulo.dx3074) [View more Apartments in Sao Paulo](https://www.expedia.ca/Sao-Paulo-Apartments.d180023-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.60460%2C-46.66168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qk8VOYnI94sr5SL95JbWNNrGKGM=) Alameda Iraé 664, São Paulo, SP, 04075-000 ### What's nearby - ![Aerial view of Ibirapuera in Sao Paulo, Brazil](https://images.trvl-media.com/place/507600/29a11d1a-b63a-4d4b-ad20-43b1ca17d3e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ibirapuera Park 16 min walk \- 1.4 km - ![Aerial View of Sao Paulo Skyline and Aclimacao neighborhood at sunset - Sao Paulo, Brazil](https://images.trvl-media.com/place/698259158045392896/f6e69dcf-1d3c-4a63-8698-226babd1167a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) UNIP - Indianópolis 18 min walk \- 1.5 km - Our Lady of Aparecida Parish 3 min walk \- 0.3 km - Hospital Alvorada 8 min walk \- 0.7 km - Shopping Ibirapuera 11 min walk \- 1.0 km ### Getting around - Moema Station 2 min walk - Sao Paulo Olympic Village Station 6 min drive - São Paulo (CGH-Congonhas) 11 min drive ### Restaurants - Rong He 2 min walk - Sapporo Japanese Food 1 min walk - Moema Chic 3 min walk - Top Lanches 3 min walk - Botequim São Paulo 3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Charlie Vitrali Moema An outdoor pool, a fitness center, and laundry facilities are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with digital channels. Added amenities include a TV, a rainfall shower, and an espresso maker. Charlie Vitrali Moema offers 59 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Accommodations at this 3-star apartment have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers. This São Paulo apartment provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Recreational amenities at the apartment include an outdoor pool and a fitness center. ## Similar properties ![Rooftop pool](https://images.trvl-media.com/lodging/101000000/100020000/100012000/100011916/w3000h2242x0y379-c4a8985d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie For You Moema Moema - Kitchen - Free WiFi - Air conditioning - Gym 9.2 Wonderful 487 reviews CA $52 CA $96 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=100011916&PinnedHotelID=100011916&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/92000000/91560000/91559400/91559305/1c15456a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Studio Allure Moema Moema - Pool - Kitchen - Free WiFi - Air conditioning 9.6 Exceptional 396 reviews CA $78 CA $82 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=91559305&PinnedHotelID=91559305&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment (614833)](https://images.trvl-media.com/lodging/122000000/121060000/121054300/121054214/0616ce68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 360 My Moema Moema - 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Pool - Kitchen - Free WiFi - Air conditioning 9.0 Wonderful 37 reviews CA $61 CA $104 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=114581585&PinnedHotelID=114581585&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 46 per person)](https://images.trvl-media.com/lodging/19000000/18120000/18114100/18114097/c886e854.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Sao Paulo Jardins Jardins - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,304 reviews CA $51 CA $54 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=18114097&PinnedHotelID=18114097&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio, 1 Double Bed](https://images.trvl-media.com/lodging/101000000/100220000/100213700/100213658/39f84041.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Pátio Paulista Vila Mariana - Free WiFi - Air conditioning - Parking available - 24/7 front desk 8.8 Excellent 1,117 reviews CA $37 CA $53 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=100213658&PinnedHotelID=100213658&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=74266024,100011916,91559305,121054214,87727111) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Microwave - Spices - Stovetop ### Bedrooms - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - 1 private bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with digital channels ### Laundry - Laundry facilities ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Elevator (120 inch wide door) - Smoking not allowed ### Location highlights - In a business district - In an entertainment district - Near a metro station - Near the airport ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 25 floors - 59 units - Built in 2021 - Individual decor - Traditional architecture ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 2:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests are recommended to download the property's whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Charlie Vitrali Moema Apartment Charlie Vitrali Moema São Paulo Charlie Vitrali Moema Apartment São Paulo ## Frequently asked questions ### Does Charlie Vitrali Moema have a pool? ### How much does it cost to stay at Charlie Vitrali Moema? ### Is Charlie Vitrali Moema pet-friendly? ### How much is parking? ### What time is check-in at Charlie Vitrali Moema? ### What time is check-out at Charlie Vitrali Moema? ### Where is Charlie Vitrali Moema located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Charlie Vitrali Moema Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 7.8 Property conditions & facilities 10 - Excellent 326 8 - Good 151 6 - Okay 61 4 - Poor 16 2 - Terrible 33 ## Reviews ### 10/10 Excellent #### Roger Dec 31, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location close to everything you need! ##### Roger Stayed 3 nights in Dec 2024 ### 8/10 Good #### Ramon Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The location is very good, walking distance to most amenities including the Catholic Church. Staff of the property are welcoming except that communication is limited to Portuguese only. Kitchen utensils are old and not enough. Bed lights are too bright. ##### Ramon Stayed 12 nights in Oct 2025 ### 10/10 Excellent #### Shiro Dec 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and safe. very confortable and convinient near the subway station. ##### Shiro Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### FRANCISCO Aug 26, 2024 Liked: Cleanliness, property conditions & facilities, communication Room of a good size, clean and confortable. nice neighborhood; supermarket nearby ##### FRANCISCO Stayed 3 nights in Aug 2024 ### 8/10 Good #### Verified traveller Mar 7, 2024 Liked: Cleanliness, room comfort It would be good if they had somebody speaking English in the front desk. Anyway, it is possible to make it understand in Spanish. Good location in Moema with good options to go for lunch. Quiet area. Clean room ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Paulo Oct 10, 2025 Liked: Cleanliness, property conditions & facilities, communication Excellent ##### Paulo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Martin Sep 30, 2025 Liked: Cleanliness, room comfort, communication Very nice area and I really liked the balcony inside the room. Great choice to stay! But I had appreciated if guests were allowed. ##### Martin Stayed 3 nights in Sep 2025 ### 4/10 Poor #### anthony Nov 30, 2025 Disliked: Cleanliness, amenities, communication The internet didn’t work for our entire stay. There was a water shortage for two days where we had leave the property and be put up some place else. ##### anthony Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Adriana Jan 2, 2023 Liked: Cleanliness, room comfort, communication #### Amazing stay I absolutely loved the place and the area where is located , very safe and very clean and super comfortable, surrounded with lots of restaurants, definitely would recommend it, and the only hotel wich still offers a bottle of water and coffee wich is a bonus ##### Adriana Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### marcos Feb 23, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, beautiful and comfy place. Easy and simple check in and check out. Really recommend. ##### marcos Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Timothy Dec 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice spot ##### Timothy Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Roberto Oct 8, 2025 Liked: Cleanliness Disliked: Amenities, communication No gym, no Wi-Fi available (clearly that was turned off), very noisy; it is not a soundproof room. ##### Roberto Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Allison Sep 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I like how secure it was ##### Allison Stayed 1 night in Sep 2024 ### 8/10 Good #### Jonathan Jan 30, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean. Good location. Great price. No parking though. Deluxe room is not better then standard room. ##### Jonathan Stayed 7 nights in Jan 2023 ### 2/10 Terrible #### dENISE vERONICA May 25, 2025 Disliked: Cleanliness, property conditions & facilities Terrible service. Staff very unhelpful and the on line communication is terrible. Great location but really bad service and experience ##### dENISE vERONICA Stayed 1 night in May 2025 ### 10/10 Excellent #### Amelia Jan 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect!!!!!! I recommend it ##### Amelia Stayed 3 nights in Jan 2024 ### 8/10 Good #### Ramon Nov 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Same difficultic with online checkin ##### Ramon Stayed 3 nights in Nov 2024 ### 6/10 Okay #### JOAQUIN Dec 8, 2024 Liked: Cleanliness Disliked: Communication If you don't plan to use the swimming pool, it's better to stay at a proper hotel. Uploading the requested documents is a time-consuming and unreliable process. I arrived at the property close to midnight and wasn't sure whether I was registered or not.Congratulations on making efficient use of the space, but the table at the foot of the bed creates a claustrophobic feeling and makes it difficult to move around the bed. ##### JOAQUIN Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Renato Apr 21, 2025 Disliked: Cleanliness, room comfort, communication #### Terrible services / no internet No internet, since first day , I called by WhatsApp app, there’s nobody there to help. By the app, they just said to open a ticket to send someone there to fix the problem, nobody went there, every day the same . Horrible service, I need to work and used my cell data . Nobody can help, no net, nothing ##### Renato Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Antonio May 22, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Terrible communication, rooms dirty, front desk staff with minimum, if any, intention to help. The communication only by wapp makes everything hard and delayed. Bugs in the bathroom made me complain twice, they tried to fix without lucky and could not switch my room due to lack of availability. Had some family visitors who went to visit me but they could not get in because they would need to be registered through the website and run all the hustle online, we had to stay outside, which is not the best safety option. Location is great but service and staff made my experience terrible. ##### Antonio Stayed 4 nights in May 2025 ### 4/10 Poor #### Josh Jun 21, 2023 Disliked: Communication This place wasn’t what I thought it was, it’s more of a studio apartment in a residential building. It’s modern construction but the unit I stayed in 1606 needed repairs. It has lovely views of the neighborhood though. Also everything is done through WhatsApp, unfortunately my check in information was never sent and when I showed up to reception they had no idea about anything , the reception is just there for the residents. But they had a nice gym and pool. And the door to the unit if an electronic lock which you are supposed to get a code the day before..supposed to anyway. ##### Josh Stayed 10 nights in Jun 2023 ### 2/10 Terrible #### Caran May 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Be careful when booking Charlie properties. In my case, they contacted me the same day I was supposed to check in to inform me that I had to stay at Charlie Pinheiros due to “emergency maintenance,” which was 25 minutes away from the original location. This happened just before I boarded my 7-hour flight to São Paulo, which arrived at night, so I had no chance to complain. The rooms were smaller, of lower quality, looked cheaper, there was no iron, the bathroom ventilation was noisy, and the ceiling was stained with moisture. After they promised compensation for staying in a completely different place than the one I had booked, they only refunded a small part of the first night. I honestly felt scammed. I recommend not taking the risk of booking one of their properties and then being suddenly moved to another location. ##### Caran Stayed 5 nights in Apr 2025 ### 6/10 Okay #### janet Feb 26, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication My previous stay in the same property 2 years ago was excellent. This time, the room seemed a little dated. It smelled of mold upon entering, bathroom shower had a broken tray so the bottles had to stay on the floor and dingy walls. The worst part was the lack of communication. I needed to extend my stay last minute and they never replied to any of my messages on WhatsApp, and the worse was when my brother and wife, came with me in order to assist with my check out could not enter the lobby, not even to wait for me there. Embarrassing and unjustifiable. They had valid documents, if asked for, and were there just to help me in the lobby to take my luggage, so this is not a justifiable security reason. I would not be using any of the Charlie properties again when visiting Brazil. ##### janet Stayed 5 nights in Feb 2025 ### 2/10 Terrible #### Delaine Apr 16, 2024 Disliked: Cleanliness, room comfort, communication #### Very weak No refund for 8 nights..... when I've checked in the bathroom was in pieces, the flat was dirty. I was obliged to book another hotel. I tried to cancel the reservation for 8 nights paying a show off one night. No way to get in contact with the responsible, no reception. After 2 hours conversation with a very weak chatbot with pictures and all. Hotels.com could not help also took the whole weekend to get me a vouch for 75 Eur. I paid 450 Eur At the end Charlie sent me a message to check out and also a weird receipt with a wrong amount of money!!! It is a very bad The chabot is the only way to communicate to Charlie . This is not correct it was written that it was cancellable but it was not. Look up for this place. ![](https://a.travel-assets.com/ugc/hotel-reviews/EE342F45355A6387C5C78D8A642E9107B772042F1713044051423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Delaine Stayed 8 nights in Apr 2024 ### 10/10 Excellent #### Kaue Dec 12, 2025 Liked: Cleanliness, room comfort, communication Tudo excelente ##### Kaue Stayed 3 nights in Dec 2025