Title: Address São Paulo Faria Lima by Intercity - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Address São Paulo Faria Lima by Intercity Guests can rejuvenate in the sauna or steam room, savor culinary delights at Bibi Gastronomia, or explore nearby Shopping Eldorado for retail therapy ## Photo gallery for Address São Paulo Faria Lima by Intercity ![Indoor pool - Address São Paulo Faria Lima by Intercity (São Paulo)](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/760d929b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness studio - Address São Paulo Faria Lima by Intercity (São Paulo)](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/28ae5834.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suíte Premium Casal -1 Cama Casal - Address São Paulo Faria Lima by Intercity (São Paulo)](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/a5fcee2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes - Address São Paulo Faria Lima by Intercity (São Paulo)](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/54c7e448.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Address São Paulo Faria Lima by Intercity (São Paulo)](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/dc9ab458.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Address São Paulo Faria Lima by Intercity offers sophisticated comfort near Ibirapuera Park. Guests unwind in the sauna, steam room, gym, or indoor pool. Enjoy delicious meals at Bibi Gastronomia, the hotel's restaurant, with attentive assistance from multilingual staff. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526852&PinnedHotelID=526852&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Double Room Standard ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/66459a97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 236 sq ft - Sleeps 2 ### View all photos for Standard Individual - 1 Cama Solteiro ![Standard Individual - 1 Cama Solteiro](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/64bccd0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Individual - 1 Cama Solteiro 8.0 Very good 1 review ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Minibar Cable channels Desk Wardrobe or closet - 237 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Standard Casal 1 Cama Casal ![Standard Casal 1 Cama Casal](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/0caf172e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Casal 1 Cama Casal 7.4 Good 8 reviews ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Minibar Cable channels Desk Wardrobe or closet - 237 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Luxo Casal - 1 Cama Casal ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/98bd7079.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Casal - 1 Cama Casal 7.4 Good 6 reviews ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Hair dryer Minibar Cable channels Desk - 495 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Suíte Premium Casal -1 Cama Casal ![Suíte Premium Casal -1 Cama Casal](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/a5fcee2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Premium Casal -1 Cama Casal 8.0 Very good 8 reviews ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Hair dryer Minibar Cable channels Desk - 495 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Luxo Twin - 2 Camas Solteiro ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/1727edc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Twin - 2 Camas Solteiro ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Hair dryer Minibar Cable channels Desk - 495 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Double Room Deluxe ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/86cc3ab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 495 sq ft - Sleeps 2 ### View all photos for Suite Premium ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/edf95df2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 495 sq ft - Sleeps 2 ### View all photos for Suíte Premium Twin - 2 Camas Solteiro ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/526900/526852/cfc424f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Premium Twin - 2 Camas Solteiro ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Hair dryer Minibar Cable channels Laptop-compatible safe - 495 sq ft - 1 bedroom - Sleeps 2 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Address-Sao-Paulo-Faria-Lima-By-Intercity.h526852.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Address-Sao-Paulo-Faria-Lima-By-Intercity.h526852.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.58243%2C-46.68485&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FoJX0FK4nlNcJe86m-ADs7yOjfQ=) Rua Amauri, 513, São Paulo, SP, 01448-000 #### What's nearby - Brigadeiro Faria Lima Avenue \- 2 min walk \- 0.2 km - Parque do Povo \- 6 min walk \- 0.6 km - Iguatemi Shopping Center \- 9 min walk \- 0.8 km - JK Iguatemi Shopping Mall \- 14 min walk \- 1.2 km - Avenida Engenheiro Luís Carlos Berrini \- 5 min drive \- 2.5 km #### Getting around - Oscar Freire Station - 5 min drive - Sao Paulo Cidade Jardim Station - 11 min walk - São Paulo (CGH-Congonhas) - 16 min drive #### Restaurants - ‪Rubaiyat Faria Lima - ‬1 min walk - ‪Yellow Giraffe - ‬2 min walk - ‪Casa Bauducco - ‬3 min walk - ‪Dhaigo | 醍醐 - ‬2 min walk - ‪Benihana - ‬1 min walk ## About this property ### Address São Paulo Faria Lima by Intercity Upscale hotel near Ibirapuera Park Located close to Shopping Eldorado, Address São Paulo Faria Lima by Intercity provides a free breakfast buffet, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Bibi Gastronomia, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center. You'll also enjoy the following perks during your stay: - An indoor pool - Valet parking (surcharge), express check-in, and a banquet hall - A 24-hour front desk, smoke-free premises, and a front-desk safe - Multilingual staff, laundry services, and an elevator Room features All 65 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars. Extra conveniences in all rooms include: - Showers, free toiletries, and hair dryers - TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/700000/691500/691431/5abd246a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Executive Faria Lima Itaim Bibi - Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 1,001 reviews CA $138 CA $145 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=691431&PinnedHotelID=691431&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/900000/892500/892472/fd22aacf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá São Paulo Iguatemi Itaim Bibi - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 1,003 reviews CA $147 CA $154 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=892472&PinnedHotelID=892472&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/660000/659800/659752/0c59758d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estanplaza Nacoes Unidas Itaim Bibi - 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Air conditioning - Gym 8.6 Excellent 879 reviews CA $96 CA $101 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=564717&PinnedHotelID=564717&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/600000/598700/598693/c482b5d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The World Vila Olímpia Itaim Bibi - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 843 reviews CA $96 CA $100 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=598693&PinnedHotelID=598693&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/1000000/90000/82900/82899/d62ce0c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roomo Transamerica SP Itaim Bibi Itaim Bibi - Pool - Kitchen - Free WiFi - Restaurant 8.6 Excellent 276 reviews CA $118 CA $163 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=82899&PinnedHotelID=82899&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/980000/971600/971583/899a00d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity São Paulo Berrini Itaim Bibi - Pool - Breakfast included - Pet friendly - Free WiFi 8.2 Very good 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=971583&PinnedHotelID=971583&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (BRL 35 per day) - Limited onsite valet parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Bibi Gastronomia ### Things to do - Gym - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (170 inch wide door) - Wheelchair accessible (may have limitations) ### More - 1 building - 17 floors - Banquet hall - Built in 1992 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 2 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's Orange mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 66 lbs per pet Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Valet parking fee: BRL 35 per day - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees - Administrative fee: BRL 3.20 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms Children under 7 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Address Faria Lima Address Faria Lima Intercity Hotel Sao Paulo InterCity Address Address Faria Lima Intercity Hotel InterCity Address Faria Lima Hotel InterCity Address Faria Lima Hotel Sao Paulo InterCity Address Faria Lima Sao Paulo InterCity Faria Lima Lima InterCity Address Faria Lima - Intercity Sao Paulo, Brazil Address Cidade Jardim Executive Flat Hotel Sao Paulo Address Faria Lima Intercity Sao Paulo Address Faria Lima Intercity Address Faria Lima By Intercity Sao Paulo Brazil Intercity Address Faria Lima Address São Paulo Faria Lima by Intercity Hotel Address São Paulo Faria Lima by Intercity São Paulo Address São Paulo Faria Lima by Intercity Hotel São Paulo ## Frequently asked questions ### Does Address São Paulo Faria Lima by Intercity have a pool? ### Is Address São Paulo Faria Lima by Intercity pet-friendly? ### How much is parking? ### What time is check-in at Address São Paulo Faria Lima by Intercity? ### What time is check-out at Address São Paulo Faria Lima by Intercity? ### Where is Address São Paulo Faria Lima by Intercity located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Address São Paulo Faria Lima by Intercity Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 307 8 - Good 262 6 - Okay 113 4 - Poor 50 2 - Terrible 38 ## Reviews ### 10/10 Excellent #### JOAQUIM JOSE Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities GOOODDD PLACE TO STAY ##### JOAQUIM JOSE Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Collins Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay, hope to come back soon. ##### Collins Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sivert Holte May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice experience Great place to spend a few nights. Good breakfast on the top floor with a nice view. Gym & swimming pool available. ##### Sivert Holte Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Pierre Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My fiancé and I needed a last minute place to staff on New Year’s Eve. This location was available and we booked it. The location is right near Itaim Bibi, and you can walk to restaurants. We loved the treatment from the staff and the quality of the rooms. Would absolutely come back. ##### Pierre Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Gonzalo Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great ##### Gonzalo Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Miguel Angel Sep 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación, los muebles y casi todo el equipo son viejos y se rompen fácilmente. las llaves del baño se caen. El personal en el Front desk apenas entiende Ingles, es muy difícil la comunicación, tanto que no atienden las solicitudes. El personal de cocina es descortés, parecian siempre enojados, y no son amables con solicitudes del huésped. The room, the furniture, and almost all the equipment are old and break easily. The bathroom keys keep falling off.The staff at the front desk barely understands English, communication is very difficult, to the point that they do not attend to requests.The kitchen staff is rude, they always seemed angry, and they are not nice with guest requests. ##### Miguel Angel Stayed 20 nights in Aug 2025 ### 8/10 Good #### Karoline Dec 27, 2022 Liked: Cleanliness, staff & service It’s a good place. However no one help you carry your bags to the room. Room service it’s ok. Friendly staff ##### Karoline ### 10/10 Excellent #### Gianfranco Jul 8, 2022 Good ##### Gianfranco Stayed 1 night in Jul 2022 ### 6/10 Okay #### Rodrigo Mar 13, 2023 Disliked: Cleanliness, property conditions & facilities Needs maintenance, care, and better cleaning. ##### Rodrigo Stayed 7 nights in Mar 2023 ### 2/10 Terrible #### Aviral Jun 27, 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Certainly not a 4 star hotel more of a 2 star. Poor condition of hotel, room was clean but not upto proper stablndards, cramped. Overall seems dingy and rundown and would certainly avoid. Quite a few things were broken, the tap was also constantly leaking stightly, walls are really thin. The hotel certainly doesnt in anyway meet the 4 star hotel standard, seems more of 2 star hotel. I stayed in a couple of other 4 star hotels in Brazil, there is a stark difference. Positives: breakfast seemed pretty good, very close walk from most offices ##### Aviral Stayed 5 nights in Jun 2022 ### 8/10 Good #### Camilo Jan 28, 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### Service for check in and check out is not good We arrived with 4 luggages of a 30 day trip around Brazil and no one offer help to manage the luggage bags from the taxi to our room and vice and versa. We had to do it all. Get the cart, load the luggages, bring to our room and unload the luggages and the same process to get put of the hotel. The guy that was working with the lady in the front we we arrive continue to do nothing while we did all of that. That was January 10th at 10:00 pm. Service is very unreliable. ##### Camilo Stayed 3 nights in Jan 2023 ### 8/10 Good #### Tânia Sep 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A piscina deveria ser térmica ##### Tânia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Paulo Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quarto amplo e confortável Quarto amplo e confortável. Boa relação curto benefício. ##### Paulo Stayed 1 night in Sep 2025 ### 4/10 Poor #### SANDRO Aug 31, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Desconfortável 2/5 estrelas O hotel poderia facilmente receber 5 estrelas pela prestatividade e atenção dos funcionários, que realmente se esforçam para atender bem os hóspedes. Porém, a infraestrutura deixa bastante a desejar. Fiquei hospedado em uma unidade no quinto andar e encontrei os seguintes problemas: Piso laminado de madeira descascando. Porta do banheiro com mofo. Manchas de mofo visíveis na parede. Lençol de forrar muito pequeno: durante a noite ele saía do colchão. O lençol era tão fino que deixava a estampa do colchão aparente. Infelizmente, esses pontos tornam a experiência desconfortável. Dou duas estrelas pelas instalações e deixo registrado que o ponto positivo realmente foi a equipe de funcionários. --- 2/5 stars The hotel staff was extremely helpful and attentive, and their effort to serve guests well could easily deserve 5 stars. Unfortunately, the facilities were disappointing. I stayed in a room on the fifth floor and found the following issues: Wooden laminate flooring peeling off. Bathroom door with mold. Visible mold stains on the wall. Bed sheet too small: it would come off the mattress during the night. The sheet was so thin that the mattress design was visible through it. Sadly, these issues made the stay uncomfortable. I can only give two stars for the facilities, though the staff truly made a positive difference. ##### SANDRO Stayed 2 nights in Aug 2025 ### 8/10 Good #### EVANDRO JOSE Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bom no Itaim A observação negativa foi a TV: tem poucos canais. O café da manhã é bom. ##### EVANDRO JOSE Stayed 1 night in Aug 2025 ### 6/10 Okay #### Maurício Hilário Aug 27, 2025 Liked: Property conditions & facilities, room comfort Deixou muito a desejar para um hotel deste valor, internet fraca, telefone do quarto não funcionava, não tinha sabonete no banheiro e havia um resto de uma garrafa de agua mineral no frigobar. ##### Maurício Hilário Stayed 1 night in Aug 2025 ### 4/10 Poor #### Graziella Aug 14, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Descaso com o hospede Reservei uma categoria c cama king, inclusive o valor para tal era diferenciado, me colocaram em um quarto q a cama nao era king, a janela nao fechava direito, e a tv ficava em outro local que não conseguia assistir da cama, fiz varias reclamações sobre o frio e a troca de quarto, so fui atendida na ultima noite, onde me acomodarem no quarto com a categoria e cana que paguei, porem a única solicitação que fiz e busquei antes da reserva seria um quarto e andar não fumante, me garantiram que i hotel era 100% livre de fumo, mas o andar 3 desde que entramos o cheiro era insuportável de cigarro, ou seja descaso total, não vale i valor pago, e olha que paguei caríssimo por cada noite. ##### Graziella Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Fernando Aug 7, 2025 #### Impessoal e de baixo custo-benefício Embora com boa localização, o ambiente é muito impessoal. Restaurante fechando cedo (22:30h). No quarto, tive de pedir ajuda para fazer a TV encontrar os canais e havia cheiro de esgoto no apto que usei, que piorou durante a noite. E o local sofre com o barulho da Av Nove de Julho. ##### Fernando Stayed 1 night in Aug 2025 ### 8/10 Good #### Alexandre Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Localização excelente. Atendimento da recepção excelente, quarto grande, apesar de mais antigo, estava bem conservado. Café da manhã bem servido com uma bela vista de brinde. ##### Alexandre Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Rafael Jul 16, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Péssimo, propaganda enganosa, desrespeito! Péssima, desde o checkin até o último minuto, tivemos que trocar de quarto três vezes até nos colocarem em um quarto que ao menos atendia a expectativa do que está sendo vendido aqui, o atendente Leandro nos trocou o primeiro quarto que as luzes não funcionavam, fomos para o segundo nos deparemos com um quarto velho, imundo, porta do banheiro estufada e se decompondo, marcas de respingo de pasta de dente no espelho oxidado, tv fixada na parede da sala o que não mostra na foto aqui no anúncio, ar condicionado apenas frio em uma noite muito gelada em SP, novamente Leandro tentou nos ajudar pois íamos mudar de hotel, nos colocou em um quarto reformado e que nem parecia ser no mesmo hotel, graças a ele conseguimos nos acomodar bem. Já no checkout descobrimos que a água que bebemos no quarto custava R$ 45 cada sendo que nem um cardápio com valores tem disponível no quarto, nem mesmo um digital, o que é contra lei, induzindo a consumir se nenhuma informação, nunca mais ficaremos nesse hotel! Podem fechar as portas. ##### Rafael Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Pablo Jun 28, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Sujo, desconfortável e iluminação precária Local antigo, sujo, iluminação com lâmpadas faltantes, sujeira embaixo da cama, porta do banheiro quebrada, banheiro mofado. ![Porta do banheiro](https://a.travel-assets.com/ugc/hotel-reviews/2cf6dab3-904f-4e1a-ac61-2943752018fb-1751075921480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pablo Stayed 1 night in Jun 2025 ### 6/10 Okay #### Melissa Jun 10, 2025 Liked: Staff & service Disliked: Property conditions & facilities Nada satisfatório. As instalações do quarto bem precárias, baixa qualidade de manutenção dos interruptores, parte eletrica e banheiro. A localização é otima, mas falta investimento na infraestrutura. ##### Melissa Stayed 3 nights in Jun 2025 ### 8/10 Good #### Rodolfo May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto precisando de uma reforma ##### Rodolfo Stayed 1 night in May 2025 ### 10/10 Excellent #### Cecilia May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Excelente! A ducha é maravilhosa mas no quarto q estivemos não escoou e inundou o banheiro ##### Cecilia Stayed 1 night in May 2025 ### 4/10 Poor #### Larissa Santos May 24, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Avaliação Addrees Obrigatoriedade de quarto geminado na categoria que escolhi! Sendo que em nenhum momento na hora da reserva isso está escrito! Nós sentimos sem segurança e sem privacidade ! Porta do banheiro não fecha deixando-nos sem privacidade! Ar condicionado não resfria deixando uma qualidade de sono ruim ! ##### Larissa Santos Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Emerald Bay - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Riu-Emerald-Bay-All-Inclusive.h2461537.Hotel-Information) > > [MarriottHotelsResorts Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Marriott-Hotels-Resorts.0-0-d178314--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [The Sutton Place Hotel Toronto](https://www.expedia.ca/Toronto-Hotels-The-QUBE-Hotel-Toronto.h67589134.Hotel-Information) > > [Independente Príncipe Real](https://www.expedia.ca/Lisbon-District-Hotels-The-Independente-Hostel-Suites.h4542329.Hotel-Information) > > [ibis Sao Paulo Paulista](https://www.expedia.ca/Sao-Paulo-Hotels-Ibis-Sao-Paulo-Paulista.h1042477.Hotel-Information) > > [Shangri-La Le Touessrok, Mauritius](https://www.expedia.ca/Trou-DEau-Douce-Hotels-Shangri-La-Le-Touessrok.h328753.Hotel-Information) > > [Coast Gateway Hotel](https://www.expedia.ca/Seattle-Hotels-Coast-Gateway-Hotel.h28646.Hotel-Information) > > [Hotels near African Lion Safari](https://www.expedia.ca/African-Lion-Safari-Hotels.0-l6089383-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Vancouver (YVR) to Gatwick (LGW)](https://www.expedia.ca/lp/flights/yvr/lgw/vancouver-to-london) > > [Flights from Toronto (YYZ) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yyz/ord/toronto-to-chicago) > > [Hong Kong Airlines](https://www.expedia.ca/Hong-Kong-Airlines-Flights.cHX.Travel-Guide-Airlines) > > [Flights from Windsor (YQG) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/yqg/ycd/windsor-to-nanaimo) > > [Flights from Calgary (YYC) to Seeduwa - Katunayake (CMB)](https://www.expedia.ca/lp/flights/yyc/cmb/calgary-to-colombo) > > [Flights from Toronto (YYZ) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/yyz/hyd/toronto-to-hyderabad) > > [Flights from Ottawa (YOW) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yow/yhz/ottawa-to-halifax) > > [Flights from Chennai (MAA) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/maa/yow/chennai-to-ottawa) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) ### Packages > [Iceland](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/79/Iceland) > > [Dubai Emirate Vacations](https://www.expedia.ca/Dubai.d1079.Destination-Travel-Guides) > > [Bon Echo Provincial Park](https://www.expedia.ca/Bon-Echo-Provincial-Park-Ontario.d553248621579082921.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Snowy Mountains](https://www.expedia.ca/Snowy-Mountains.dx6049613) > > [Visit North York](https://www.expedia.ca/Toronto-North-York.dx6070426)