Title: Norte Palace Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=45180147&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Norte Palace Hotel Travelers find the perfect balance between relaxation and activity at this welcoming retreat with a refreshing pool and well-equipped fitness center ## Photo gallery for Norte Palace Hotel ![Suite - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/9a41e29a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/6fa662ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/793cc549.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/8efba0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, free WiFi - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Norte Palace Hotel offers comfort and convenience with a hearty breakfast buffet and peaceful garden views. Guests can enjoy the sauna, outdoor pool, and get local tips from helpful staff. Practical amenities include in-room WiFi and laundry facilities. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 23 - Feb. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 24 - Feb. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.2 Wonderful 5 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Minibar Satellite channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/d99b9c74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Satellite channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 3 - 3 Twin Beds ### View all photos for Standard Single Room ![Standard Single Room](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/8c2a75ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Minibar Satellite channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/6bde99af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Minibar Satellite channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Suite ![Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Minibar Satellite channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Mateus-Hotels-Norte-Palace-Hotel.h45180147.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Mateus-Hotels-Norte-Palace-Hotel.h45180147.Hotel-Information) ## About the area Sao Mateus is home to Norte Palace Hotel. Igreja Matriz de Nossa Senhora da Conceicao and Farol da Barra are local landmarks, and the area's natural beauty can be seen at Parque Estadual de Itaunas and Praia de Guriri. [Visit our Sao Mateus travel guide](https://www.expedia.ca/Sao-Mateus.dx178508) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-18.71624%2C-39.85530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kpzlW9nf778DC4rdKVjAkILjhMk=) Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015 ### What's nearby - ![Aerial view of Salvador da Bahia cityscape, Bahia, Brazil.; Shutterstock ID 436687270](https://images.trvl-media.com/place/6295131/1db78be3-5ac3-4d13-99ab-7da6b6c11481.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Farol da Barra 31 min drive \- 34.7 km - Praia de Guriri 17 min drive \- 15.1 km - Praia do Oitizeiro 18 min drive \- 16.2 km - Praia Aldeia do Coco 21 min drive \- 19.4 km - Praia do Caramujo 23 min drive \- 21.6 km ### Restaurants - Restaurante Norte Palace 3 min walk - Restaurante Paladar 2 min walk - Mineiro Lanches 3 min walk - Lanchonete Crals 6 min walk - Kellicia 3 min walk ## About this property ### Norte Palace Hotel Property highlights You can look forward to a free breakfast buffet, a garden, and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self parking - Barbecue grills, smoke-free premises, and tour/ticket assistance - Luggage storage, a 24-hour front desk, and a banquet hall Room features All guestrooms at Norte Palace Hotel have comforts such as air conditioning, as well as amenities like free WiFi and minibars. Extra amenities include: - Flat-screen TVs with satellite channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15670000/15662200/15662147/c16de0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Sao Mateus Sao Mateus - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 183 reviews CA $62 CA $65 total includes taxes & fees Mar 13 - Mar 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=15662147&PinnedHotelID=15662147&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/89000000/88830000/88821200/88821142/36dc186f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Go Inn São Mateus Sao Mateus - Breakfast included - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 241 reviews CA $70 CA $72 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=88821142&PinnedHotelID=88821142&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/107000000/106290000/106289600/106289510/e0ba18f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JB Sao Mateus - 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Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=28970038&PinnedHotelID=28970038&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=45180147,15662147,88821142,106289510,42036296) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:30 AM - A restaurant - Snack bar/deli ### Things to do - Children's pool - Gym - Outdoor pool - Sauna - Steam room ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center ### Outdoors - Barbecue grill - Garden - Picnic area ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Norte Palace Hotel Hotel Norte Palace Hotel Sao Mateus Norte Palace Hotel Hotel Sao Mateus ## Frequently asked questions ### Does Norte Palace Hotel have a pool? ### How much does it cost to stay at Norte Palace Hotel? ### Is Norte Palace Hotel pet-friendly? ### How much is parking? ### What time is check-in at Norte Palace Hotel? ### What time is check-out at Norte Palace Hotel? ### Where is Norte Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Norte Palace Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 43 8 - Good 21 6 - Okay 17 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### LARS Jul 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel in the city center. I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant. ##### LARS Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Gabriel Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top ##### Gabriel Stayed 1 night in Sep 2025 ### 6/10 Okay #### Joshua Mar 12, 2024 Disliked: Staff & service The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book. ##### Joshua Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Gerson Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente custo benefício ##### Gerson Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Gabriel Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Opção certa na minha viagem ##### Gabriel Stayed 1 night in Nov 2025 ### 6/10 Okay #### Naira Nov 19, 2025 Liked: Cleanliness, staff & service A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar. ##### Naira Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Gabriel Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Gabriel Stayed 3 nights in Nov 2025 ### 4/10 Poor #### Djalma Bomfim Oct 24, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche. ##### Djalma Bomfim Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gabriel Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top ##### Gabriel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gabriel Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ambiente limpo e cheiroso ##### Gabriel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rodrigo Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gostei muito e foi de fácil localização, limpo e com ar-condicionado top ##### Rodrigo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Minha estadia com a minha mãe foi conchegante e tranquila. ##### Verified traveller Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Jéssica Mar 5, 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Atendimento é o ponto alto Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar. ##### Jéssica Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Jarbas Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a foto engana bem na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim ##### Jarbas Stayed 1 night in Jan 2025 ### 10/10 Excellent #### André Luiz Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### otima localização Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri. ##### André Luiz Stayed 5 nights in Dec 2024 ### 8/10 Good #### Maria Luiza Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente! ##### Maria Luiza Stayed 1 night in Jan 2025 ### 6/10 Okay #### Verified traveller Jan 2, 2025 Disliked: Cleanliness, room comfort #### Ideal para uma noite apenas. O quarto fazia frente com uma rodovia. Para dormir o barulho atrapalha. O box vazou e alagou todo banheiro. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### Odair José Sep 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo hotel, atendimento bom.As roupas de cama muito limpas. Única que não gostei,foi o barulho do ar condicionado da unidade externa. ##### Odair José Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Patrícia Sep 8, 2024 Disliked: Cleanliness, staff & service, room comfort #### Péssimo Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse. Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado. Péssima experiência! ##### Patrícia Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kaio Apr 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom. ##### Kaio Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### DEMIAN Jan 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor custo benefício Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto. ##### DEMIAN Stayed 1 night in Jan 2024 ### 6/10 Okay #### Addan Feb 9, 2023 Liked: Cleanliness, staff & service Razoável ##### Addan Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Raquel Jan 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo ##### Raquel Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Evelyn Oct 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom. ##### Evelyn Stayed 2 nights in Oct 2022 ### 8/10 Good #### Eloy Mar 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Hotel simples, com boa localização, piscina e restaurante. ##### Eloy Stayed 1 night in Mar 2022