Title: Novotel Santos Gonzaga - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Santos Gonzaga Hotel with bars, 8-minute walk to Gonzaga Beach ![Exterior](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7cd77d1e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7b566d6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/5f637727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/80b17695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/19733cbe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests can unwind in the garden or sauna at Novotel Santos Gonzaga. The property features an outdoor pool and gym for active travelers, while the restaurant serves meals from breakfast to dinner. Free WiFi keeps everyone connected throughout their stay. 8.6 Excellent ## Popular amenities - Pool - Bar - Parking available - Pet-friendly - Gym - Room service ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/a480ab8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Ocean View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries Private bathroom Hair dryer Eco-friendly cleaning supplies - 269 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/be899318.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 8.4 Very good 11 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Sofa bed Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/a480ab8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 9.2 Wonderful 18 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Executive Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/29bc4c22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 Queen Bed ![Superior Apartment, 2 Single Beds](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/c40cc9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Twin Beds 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Standard Apartment, 1 Double Bed](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/e706ff44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Double Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.96531%2C-46.33262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=McS7nG3ocr0XR_Pek2LVGuo5e2k=) Av Dona Ana Costa 473, Santos, 11060-003 #### What's nearby - Gonzaga Beach - 6 min walk - 0.6 km - Boqueirao Beach - 6 min walk - 0.6 km - José Menino Beach - 11 min walk - 1.0 km - Ponta da Praia Beach - 4 min drive - 3.6 km - Santos Harbor - 5 min drive - 4.7 km #### Getting around - Ana Costa Station - 11 min walk - São Paulo/Guarulhos Intl. Airport - 105 min drive #### Restaurants - ‪B. Lem - ‬1 min walk - ‪Cantina di Lucca - ‬3 min walk - ‪Ao Chopp do Gonzaga - ‬1 min walk - ‪Beduíno - ‬1 min walk - ‪Espaço Vida Saudável Herbalife Gonzaga - ‬2 min walk ## About this property ### Novotel Santos Gonzaga Upscale hotel near Gonzaga Beach Consider a stay at Novotel Santos Gonzaga and take advantage of a garden, dry cleaning/laundry services, and 2 bars. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - Coffee/tea in the lobby, free newspapers, and luggage storage - A banquet hall, smoke-free premises, and a vegetable garden Room features All 288 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/c67b9fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,020 reviews CA $119 CA $122 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 42.00 per person)](https://images.trvl-media.com/lodging/23000000/22280000/22277200/22277198/f9c8b43f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Santos Gonzaga Gonzaga - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,004 reviews CA $72 CA $74 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22277198&PinnedHotelID=22277198&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692421/89a6bd0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Convention Hotel Santos Gonzaga - Pool - Hot tub - Breakfast included - Kids pool 9.0 Wonderful 616 reviews CA $125 CA $129 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=692421&PinnedHotelID=692421&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5028200/5028171/1c707d71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santos Gonzaga Praia Boqueirão - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 859 reviews CA $93 CA $95 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=5028171&PinnedHotelID=5028171&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12496700/12496667/6e0883a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Santos Ponta da Praia - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 678 reviews CA $124 CA $126 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12496667&PinnedHotelID=12496667&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/dfe1a41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Santos Hotel Aparecida - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews CA $175 CA $198 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 1 Double Bed, City View](https://images.trvl-media.com/lodging/106000000/105590000/105584600/105584585/958723d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roomo Transamerica Santos Gonzaga José Menino - Pool - Free WiFi - Air conditioning - Gym 9.2 Wonderful 302 reviews CA $50 CA $86 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=105584585&PinnedHotelID=105584585&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/7000000/6310000/6304000/6303948/3892bcd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlântico Hotel Gonzaga - Breakfast included - Free WiFi - Air conditioning - Parking available 7.8 Good 689 reviews CA $85 CA $87 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=6303948&PinnedHotelID=6303948&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111400000/111399500/111399468/eab1ea52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Santos Gonzaga Gonzaga - Pet-friendly - Free WiFi - 24/7 front desk 9.0 Wonderful 27 reviews CA $27 CA $41 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=111399468&PinnedHotelID=111399468&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/5000000/4800000/4793500/4793422/3a0f5bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Monte Serrat Hotel Santos - Hot tub - Breakfast included - Pet-friendly - Parking included 7.8 Good 470 reviews CA $68 CA $70 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4793422&PinnedHotelID=4793422&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (BRL 35 per day) ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 70 per person - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals - Gym - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 484 square feet of conference space - Business center ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - 23 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 70.00 per person - Valet parking fee: BRL 35 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Novotel Santos Hotel Novotel Santos Novotel Santos Brazil Novotel Santos Novotel Santos Gonzaga Hotel Novotel Santos Gonzaga Santos Novotel Santos Gonzaga Hotel Santos ## Frequently asked questions ### Does Novotel Santos Gonzaga have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Novotel Santos Gonzaga? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Novotel Santos Gonzaga on Nov 16, 2025 start from CA $89.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Santos Gonzaga pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. ### How much is parking at Novotel Santos Gonzaga? > Valet parking is available for BRL 35 per day. ### What time is check-in at Novotel Santos Gonzaga? > Check-in start time: 3 PM; Check-in end time: 6 PM. ### What time is check-out at Novotel Santos Gonzaga? > Check-out is at noon. ### Where is Novotel Santos Gonzaga located? > Located in Gonzaga, this hotel is within a 10-minute walk of Miramar Shopping Center and Gonzaga Beach. Hospital e Pronto Socorro Infantil Gonzaga and Shopping Parque Balneário are also within 5 minutes. Ana Costa Station is 11 minutes by foot and Bernardino de Campos Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Santos Gonzaga Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 523 8 - Good 297 6 - Okay 100 4 - Poor 51 2 - Terrible 30 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### catherine Feb 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to beach ##### catherine Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Norma Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!! ##### Norma Stayed 2 nights in Jun 2025 ### 8/10 Good #### Marcelo Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities O atendimento da recepção foi muito bom. O piso do quarto precisa de reparos ou troca. ##### Marcelo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Regis Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone. ##### Regis Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Rinaldo Jul 3, 2025 Liked: Cleanliness, staff & service, room comfort #### Not coming back The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold. ##### Rinaldo Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Valdomiro Jun 1, 2025 Disliked: Cleanliness, room comfort Fizemos o checkin quando chegamos ao quarto era PCD e meu esposo não gosta . Solicitou a troca onde pagou R $372,00 para acomodar em um apartamento normal . Quarto extremamente sujo, persianas emboloradas, o Box vazando água. Experiência horrível em Santos e ainda com valor alto Hotel bem confuso ##### Valdomiro Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller May 29, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Achei o Hotel bem localizado, café da manha era muito bom, bem completo e o atendimento cordial. Porem o quarto cheira mal, um cheiro forte de mofo. Acredito que seja por causa da não vedação entre quarto e área de chuveiro. O quarto fica muito úmido e com cheiro desagradável. ##### Verified traveller Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa estadia , café da manhã muito bom, quarto bom embora com piso um pouco velho e desgastado. ##### Verified traveller Stayed 2 nights in May 2025 ### 6/10 Okay #### Rossana May 23, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Abaixo do padrão Novotel Hotel bom, mas serviço de limpeza e academia ruins. Gostamos do atendimento da recepção e do restaurante. O café da manhã é excelente, o quarto é amplo e confortável. Porém, a camareira só apareceu para limpar o quarto depois de insistirmos duas vezes e, mesmo assim, foi após as 16h (horário máximo de limpeza segundo a recepção). A academia possui apenas uma multiestacao que está quebrada e não há ar condicionado, ou seja, horrível para treinar. No quarto, as cortinas estão mofadas e o controle da TV estava quebrado. Por ser um hotel de padrão mais alto, deveria estar tudo bem m excelente condição. ##### Rossana Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller May 19, 2025 Limpeza deixou a desejar, edredom com manchas de sangue assim os lençóis ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### jose luis May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Só dormir Cheguei às 23:00 e fui embora às 8 horas da manhã somente dormir nem café da manhã tomei. ##### jose luis Stayed 1 night in May 2025 ### 4/10 Poor #### FERNANDO Apr 24, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Não vale o preço Mofo nos corredores e estado geral não muito bom ##### FERNANDO Stayed 1 night in Apr 2025 ### 8/10 Good #### SALVINA Apr 22, 2025 Liked: Room comfort #### Avaliação mediana ao Novotel Santos Boa! Corredor dos quartos com paredes quebradas. Os quartos não eram bem limpos! Interfone não funcionava! Café da manhã bom… A única coisa nota 10 do Hotel digo que foi q equipe de Recreação que foram excepcionais pela energia, respeito e carinho ##### SALVINA Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Pablo H Apr 21, 2025 o café da manhã é caótico. o quarto era mal dividido, especialmente a abertura das portas do banheiro que impediam a passagem. a janela estava sujíssima e prejudicava a vista do mar. a cama era bem confortável. ##### Pablo H Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Graziele Apr 20, 2025 Disliked: Property conditions & facilities #### Feriado de pascoa. Quarto pequeno, janelas não abrem o suficiente, ar condicionado fraco. Café da manha excelente. ##### Graziele Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ricardo Nemer Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom custo beneficio. ##### Ricardo Nemer Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Flaviano Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Excelente Hotel excelente. Ótima localização ##### Flaviano Stayed 1 night in Dec 2024 ### 10/10 Excellent #### PAULO Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Novotel Excelente estadia, quarto muito confortável e café da manhã sensacional. Localização muito boa, tem um shopping ao lado com várias opções de alimentação. ##### PAULO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Luciana Mar 24, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Uma certa demora no check-in ##### Luciana Stayed 2 nights in Mar 2025 ### 8/10 Good #### FABIO Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Equipe atenciosa, quarto silencioso, valet conveniente e com preço justo. Ressalva para o checkin, pois fomos alocadosem um quarto acessível, com box de cortina e cama baixa, quando a reserva foi feita para apartamento standard. ##### FABIO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### marcos Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estadia agradável. Quarto moderno, limpo. Chuveiro excelente, água abundante e controle de temperatura preciso. Edifício como um todo moderno e descontraído, elevadores rápidos e disponíveis. Achei a piscina do rooftop modesta em tamanho e a limpeza da água e paredes da piscina podiam ser melhores. No geral, excente estadia e um fim de semana. ##### marcos Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rogerio A Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom com vista bem legal do mar. Gostei de quase tudo. Mas a pintura do quarto que estava, foi bem mal feita. Não fez diferenca na nossa estadia, mas é um ponto a melhorar. Vi mofo na cortina black-out e nos abajours. ##### Rogerio A Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Erica Cristina Mar 6, 2025 Liked: Staff & service, property conditions & facilities Café da manhã muito bagunçado. Os talheres e os pratos do self service sujos ao redor, deveriam ir organizando e limpando. Um hotel 4 estrelas ñ deveria ter essa apresentação. ##### Erica Cristina Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Isabela Mar 5, 2025 Disliked: Property conditions & facilities #### Nada agradável. Piscina sem vista para a praia ou qualquer outro lugar. Cercada por muros altos. Restaurante sem decoração, só paredes. Decoração de carnaval, péssima. Os quartos com cheiro de mofo. O café da manhã é bom. ##### Isabela Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Leonardo Mar 1, 2025 Liked: Amenities Good location. 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