Grand Studio Suite, Hot Tub, Sea View | Balcony view

Reviews of Lava Suites and Lounge

3 out of 5
Lava Suites and Lounge
Caldera Fira, Santorini, Santorini Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 85 reviews" "
Rating 8 - Good. 14 out of 85 reviews" "
Rating 6 - Okay. 8 out of 85 reviews" "
Rating 4 - Poor. 10 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit, the view is just stunning
Lucky find! Gorgeous and phenomenal staff. Jacuzzi, small pool and the view is a like a dream. Far enough from all the noise but close enough to everything
Table near jacuzzi
View from our room
Stayed 2 nights in Sep 2023

10/10 Excellent

RYAN

Travelled with partner
Liked: Staff & service, amenities
Staff was awesome and very hospitable. Nicolas was a fantastic host and took great pride. Our room had an amazing view of the caldera and an epic sunset with a private pool. The rooms needs some updating and some love but the location and the service more than make up for it!
Stayed 4 nights in Sep 2023

10/10 Excellent

Adam

Stayed 3 nights in Sep 2023

4/10 Poor

Mary, Clinton

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Gorgeous view from our room, all other rooms do not have a view. Pictures on line are NOT true they need to be updated.There is no lounge. Furniture is old and broken, breakfast is nice, staff is awesome. Reception is a closet but receptionist is nice. She is only there part of the day but you can call her if you need anything. Very disappointed for the money we paid.
Stayed 7 nights in Aug 2023

6/10 Okay

hong

Hotel accidentally threw away my ortho contact lens left on the counter. Cost $550 to replace.
Stayed 4 nights in Aug 2023

8/10 Good

Himanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not for the elderly
The location is excellent from view point…. ( You have to walk about 300 steps from drop off point - hauling four bags down and up was quite a chore). Master bed room does not have AC, only a standing fan…. Staff was super friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Sofia

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing suite with the best view ever!
Wow where to begin - we decided to splash some cash and go for the grand suite at Lava Suites Lounge at the end of an island hopping tour of the Cyclades and we were definitely not disappointed! The view from the balcony is absolutely incredible. It was the perfect place to relax after a long holiday of boarding ferries and exploring Greek ruins!! The staff were excellent and brought breakfast to our balcony the following day. Highly recommend this amazing hotel!
Stayed 1 night in May 2023

6/10 Okay

Asia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s true you pay for the view. I was really disappointed in the condition of the room, especially considering the amount of money you pay. The pictures for the hot tub suite are very outdated. There are so many small things that could be fixed and would add to the rooms value. Our shower nozzle was broken, you also have to hold the shower nozzle yourself, no hook on the wall. The faucet is really loose and shakes on the sink. The button to flush the toilet doesn’t cover the hole on the top of the toilet. The bedside dresser handle was broken and the material was ruined on top of it. The bed is SO firm it’s not comfortable. The wicker chairs on the patio were broken and missing cushions. The daybed by the hot tub no longer has a cushion so it’s no longer useful as it’s just concrete. The hot tub is barely warm, I was told that wasn’t the hottest it went which is a joke. The one thing I will give credit to is the office staff. I did complain about a few things at check in, they did fix and try to rectify everything they could. The girl in the reception was very nice and polite. I wouldn’t stay here again but again the view was amazing.
Stayed 4 nights in May 2023

4/10 Poor

abir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location, good break fast, very tired room.
Stayed 1 night. Positive - great location on cliffs of Fira, met by manager to help carry bags, great views from pool area (pool not heated, but spa was), very good breakfast delivered to room, room is very big, clean, plenty of towels. Negatives - lack of privacy as curtain doesn't cover the only window properly at front door, no wifi in master bedroom, very noisy aircon & air purifier, faulty toilet cistern (had to pump the button to flush), no table or chairs despite a sml kitchenette and plenty of room for one, only 1 bedside table, no luggage stand so bags lying on floor, shower curtain didnt reach floor so water overflows, shower head at waist level so have to hold with one hand, single beds in living area are foam on concrete base (ok for small children maybe), room is a cave so is musty (very noisy air purifier, had to turn off to sleep). Overall, you have to be realistic about the price in Santorini for the location. We had one of the 'Captains rooms' in the lower level so no view directly from the room. The room is devoid of most of the usual comforts, it felt like 'glamping'. Staff were nice but it's clear this property needs upgrading.
Stayed 1 night in Apr 2023

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular location. We had the two bedrooms suite as we traveled with our young 9 year old. You can enjoy the sunset from the jacuzzi on the upper floor. Panos was a most welcoming and helpful host. Highly recommended.
Stayed 3 nights in Oct 2022

4/10 Poor

Octavio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with the room, it was unexpected compared to the pictures of the website. Needs more room updates and mainteance. But the staff was very kind.
Stayed 4 nights in Sep 2022

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viola was amazing. The place was clean and the view and location are absolutely stunning. The one downside was the man that helps with bags apparently broke his leg the day I arrived so I had to lug my heavy luggage myself (viola helped) which in Santorini is not so easy!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2022

10/10 Excellent

DOMINIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with everything.
Stayed 5 nights in Jul 2022

10/10 Excellent

Patrik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly great staff Great location and views Charming
Stayed 3 nights in Jul 2022

8/10 Good

Samant

Stayed 1 night in Jul 2022

4/10 Poor

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property listing is misleading. It’s called lava cave for a reason. Our room was a cave! No windows except the front door, it is built in the side of a mountain and is dank inside. The owners treat the staff poorly. They are all Albanian and barely speak English. They are given 3 days of training and then left alone. The pictures are misleading to say the least. There is no parking lot, no bellman and no instructions on how to find this place! Stay somewhere else!
Stayed 3 nights in Jun 2022

4/10 Poor

Eleni

Travelled with family
Liked: Cleanliness, staff & service
Would not stay again. Thankfully the staff working at hotel made the experience amazing but transportation and different reservation agency gave false information and sold a view in all rooms when there is none!! No security and no real door to keep people out. Drunk people tried to get into our friends room, no help in sight. Would not recommend
Stayed 3 nights in Jun 2022

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Excellent position , heart of Fira , 5 minutes walking to the main road / restaurants / movida / shops. Beautiful view , great staff , really cozy Hotel , owner very helpful .
Stayed 1 night in Jun 2022

10/10 Excellent

Peter, Claremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views, just beyond words. Breakfast on the terrace was amazing—not necessarily the breakfast, which is ordinary but ok, but the location and view. Need to be good with stairs and walking to stay here--but that holds for all of Santorini frankly. Every friendly service. All in all a great deal
Stayed 3 nights in May 2022

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
What a fantastic location! Not only was the view spectacular, but Olga was so friendly, helpful, accommodating! Service was 20 out of 10! The breakfast was delicious, and everyone was so nice, I would absolutely recommend this to anyone, and would love to stay here again in the future!
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Stayed 5 nights in May 2021

10/10 Excellent

MariA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must!
Great service, great location, beautiful view from our suite.
Stayed 3 nights in Oct 2019

10/10 Excellent

jennifer l., Forest Lake, MN USA

Liked: Cleanliness
Must stay here!
Olga greeted us at the taxi drop off spot and walked us to the most adorable, charming, friendly, clean and comfortable location in Santorini! She also gave us great recommendations for dinner and places to go. She helped us get our laundry done and made sure the stay was perfect! The accommodations were wonderful and the view was to die for! Ther best spot to watch the sunset was from our room!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
1Location of the hotel is excellent. 2Rooms are large with antique furniture 3No room service. 4Janitor service and housekeeping poor 5Reception location is in a small room which can be approached thru a steep staircase 6 Not value for money charged.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host Olga and David were attentive to us.centrally located in the Fira (Thira) section of the island of santorini. We appreciate the hospitality and kindness. The facilities were excellent that offered a majestic views of the Aegean Sea. Sunsets are dramatic with the church dome within reach. Highly recommended.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The images on the site did not match the room. Room had a musky smell, “terrace view” room was looking straight to street felt like people were walking straight through the room...
Stayed 2 nights in Aug 2019

4/10 Poor

Weizhe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had two night stays at Lava Suites. The hotel is in a prime location and Olga and David are very nice host. Breakfast is very good in the morning. However the condition of the room is very disappointing. There are small non-threatening bugs everywhere and the room is dark and musty due to the nature of cave house. It definitely would attract more guests if the room gets renovated.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I would not rate it the hotel as 4 stars as it needs a lot of work done
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and so accommodating - even making scrambled eggs for our son. Our room definitely needs some updating, but it was still charming and worked for the one night we were in Santorini. And the sunset from the hot tub was just what we needed!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, I would stay here again.
Wonderful location right on the caldera with views to die for. The hosts are warm and helpful and breakfast was delicious. The rooms have all the modern amenities but the style is dated, but that’s part of the charm. Don’t hesitate to book this place!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santorini Break
Great location, with splendid views over Mediterranean Sea. Great sunset views. Clean, well appointed room. Location on Hotels.com was incorrect, please review and correct in Google maps
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lava Suites and Olga made our trip even more wonderful. Santorini is magical, but staying at Lava was the icing on the cake. Gorgeous views from the lovely decks where Olga and David brought us a wonderful breakfast each morning. Normally we wouldn’t eat at the hotel, but the fresh and delicious spread they provided combined with the view - we ate breakfast at the hotel every day we were there! Olga was the kindest most helpful person who made us feel so welcome and helped with our every need. From answering all our questions, to booking tours and dinner reservations, she was amazing. Our room was lovely with , decorated with gorgeous large but minimal furnishings. Very comfortable and appripo
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, the hospitality, the welcoming staff, breakfast, the local wine, everything was taken care of wonderfully from the pickup at the port to the last minute restaurant reservations and luggage transportation. A wonderful discovery, wonderful stay, hope to be back again soon. (My only small wish is the Jacuzzi was warmer, but we visited before high season and the weather was cooler than expected) Exceeded all expectations!
Stayed 1 night in May 2019

8/10 Good

KAUSHAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRIME LOCATION, LOCATION, LOCATION
Hotel is in the Best location of Fira .. literally on the edge of the cliff. Make sure to call ahead so they can come and get your luggage, car can’t go to hotel have to walk about 2 minutes on steps from nearest car drop off point which is NOT a big deal. Views are Breathtaking and most impressive for Fira. People can be seen coming over to path to take photos while you feel pride you stay right here on the edge. Beautiful sunset, Olga and David were amazing and caring hosts making sure guests feel at ease and they genuinely care for their guests. Hotel is maintaining the old Greek structure so expect that other than that it’s best location in Fira PERIOD. You will enjoy breakfast outdoor overlooking beat views in Santorini.
Stayed 2 nights in Apr 2019

10/10 Excellent

Christina, Toronto, ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property a few days ago with our two kids. The staff at this property was very hospitable. The room was large and comfortable. The location is super practical. Olga had great recommendations and even arranged our sunset catamaran cruise for us. The view is stunning and breakfast was wonderful as well. Everything was great!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was very welcoming, hotel room very spacious and close to Fira centre. The breakfast was amazing and we could enjoy it while enjoying the view of the caldera. Would definitely recommend and will be back there if I go back to Santorini!
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had an mazing stay at Lava in the room with out door hot tub the views were just incredible from your private balcony!! The staff are also so helpful and always friendly. Great location 5min walk from plenty of shops and restaurants. Would definitely stay here again, highly recommend Lava suites!
Stayed 2 nights in Aug 2018

10/10 Excellent

Scott, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible place to take in the beauty of Santorini. Our room was nothing short of incredible and Viktoria and Elias were extremely helpful whenever we needed anything. Perfect location for exploring Fira as well.
Stayed 4 nights in Jul 2018

8/10 Good

Jerry, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming place with nice breakfast and very helpful attentive staff.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Amazing view of the caldera-
The staff is amazing- so helpful! The view from the room is truly amazing and makes up for all other shortfalls the hotel has.
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, but lacking creature comforts
View of Caldera from shared balcony. Great breakfast! Rooms like a cave - ours was dark and musty. Wifi never worked in the room. No shower - just a handheld showerhead. But great location and very helpful staff.

8/10 Good

changsu

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christie, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We absolutely loved staying at the Lava Suites, beautiful rooms and views, friendly staff and great location... Made our stay in Santorini perfect!!

10/10 Excellent

Shitel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service and great views in Santorini !
Salvatore was absolutely super . She made our stay extra special wonderful customer service and great location . I advice to get the hotel to pick you up from wherever you are arriving from as it is tricky to get to . The suites are awesome and a perfect fit for our family of 4. Highly recommend this place .