Outdoor pool, sun loungers

Reviews of Cliff Side Suites

4 out of 5
Cliff Side Suites
Firostefani, Santorini, Santorini Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 96 reviews" "
Rating 8 - Good. 21 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jasmit

Liked: Cleanliness, property conditions & facilities, room comfort
My room had a balcony with the most amazing views of Santorini. And the location of the hotel was good, as it was away from the crowds, yet near enough to Fira. The breakfasts were good as well.
Stayed 4 nights in Sep 2023

10/10 Excellent

Dwight, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY much enjoyed our stay at Cliff Side Suites. Staff was excellent, friendly and super helpful (I.e. getting to airport). Cleaning staff was pleasant and did a great job w/the rooms. Pool staff was friendly and super helpful with drinks, towel and breakfast. There are so many hotel options in Santorini island and we would return to this hotel. Not perfect but hey that is typical of buildings in Greece :).
Stayed 3 nights in Oct 2023

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2023

2/10 Terrible

Nina

Disliked: Staff & service
The hotel is overrated, good view bad service
We booked for a superior double room but the room and service we got was not up to expectation. We checked in early and we expected that the room was not ready and willing to come back later. The lady at the reception asked us to waited for one hour and check again, we came back and was told the room was ready but the room was a mess. The lady wolfed the house-keeping lady in front of us which is not appropriate and comfortable experience for guests coming for vacation. They asked us to wait for another 20 mins at the hotel. The room was smaller than we expected and the facilities listed on hotels.com was not accurate at all. The tv in the room was something like a monitor screen (totally not 36 inch flat screen) and they don’t provide slippers as well. WiFi connection was not good. We just traveled from Oia and paid a room with similar price but the service we got was genuine and friendly there. The whole stay was a disappointment at Cliffside Hitel except for the nice view of the cliff. I won’t come back again and would not recommend to any of my friends.
Stayed 2 nights in Jul 2023

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms with spectacular views. I came to this resort with a broken foot, and the staff were very understanding and accommodating. Lots of steps in this property, like everywhere with a Caldera view in Santorini, so if you have bone or joint problems, just be aware of that. We had wonderful views of the sunset right from our spacious porch and it was just wonderful to relax while taking in the amazing views. The breakfast buffet was wonderful but needs more meat options for folks who don’t eat pork (Muslims and Jews). Lots of good dinning options in the region. Thanks, Sia, Klara, Fiorel and your amazing team!
Stayed 4 nights in Jun 2023

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite. Staff were all so friendly and amazing. Thank u to Dimitri and everyone at Cliff Side Suites for making our first stay at Santorini amazing. We will be back with the whole family 😊
Stayed 3 nights in Jun 2023

8/10 Good

Edward, Saline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well located with amazing view of the caldera. The check-in man was rude but other stuffs were nice. Good room but bathroom very small and smelly. Overall, we had good time.
Stayed 2 nights in Oct 2022

6/10 Okay

Lena Soh

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are very helpful, but this property is not for older people as there are many steps to get to reception . Breakfast is also about 70 steps away but the staff were very helpful to bring breakfast to our older member of group/
Stayed 4 nights in Oct 2022

10/10 Excellent

Yaima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful views, very nice very friendly staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Diane, St Peters

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and great service
Stayed 2 nights in Sep 2022

8/10 Good

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has an excellent view of the caldera. Most hotels that do are built along the cliff so have several flight of stairs you have to climb while navigating through the property. The hotel’s great staff carries your luggage up and down the stairs. It’s quite impressive. The hotel had complimentary breakfast - food was decent but little variation in options from day to day. When we arrived we were given a room that I referred to as a “hobbit hole”. It was tiny (doorway was even small for an average person), no windows other than the one on the door, and two twin beds. It was not what I believed we had booked (note- the room wasn’t bad, just wasn’t what I believe we paid for). When mentioned to the hotel team, they noted the room did fall within the category of a “Superior Double Room”. There was nothing superior about the room and I expected a double bed versus two twin beds. Regardless, the hotel upgraded our room the next night (other rooms weren’t available the first night) to resolve the issue. The hotel has limited amenities and the pool was an average smaller pool, nothing spectacular. The hotel is a 10 minute walk from Fira making it very convenient for visiting Fira or using the bus system. Overall, they have a great team and I recommend the property.
Stayed 3 nights in Sep 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities
The property was beautiful and Sia and Dimitri and their staff were so helpful. the location was he best and our suite was amazing. My only suggestion is that they make coffee available for the guests a bit earlier.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sunset. Not in the middle of Fira which is good because its more calm.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cliff Side suites did not disappoint! We were there for two nights and we had an amazing stay. We were placed in a room with two separate beds. When I rang reception, they quickly arranged a room for us. Amazing service! The pool is accessible for all guests but we had a jacuzzi outside our room which was just amazing in the day time (got a bit chilly by the evening)! Location was brilliant with Fira only a 15 minute walk (there are lots of steps but this is to be expected everywhere in Santorini!). The staff were more than happy to help in planning our hike to Oia and organise our taxi to the airport in the early hours of the morning. Great stay! Can't thank the staff enough for their hospitality :)
Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing. Breakfast was great and the staff were all wonderful.
Stayed 3 nights in Aug 2022

8/10 Good

Jessie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just WOW! From the moment we arrived at Cliff Side we were completely looked after. The hotel manager couldn’t do enough to help us and really made a fantastic first impression, our room was beautiful and our balcony views were stunning, every single person working at Cliff Sides was a credit to the place, nothing was ever too much trouble and we really had one of the best stays here, highly recommend and we will definitely be returning! - Thank you Cliff Side you were incredible!!
Stayed 4 nights in Aug 2022

10/10 Excellent

Cécile

Stayed 1 night in Aug 2022

10/10 Excellent

Seugnet

Stayed 3 nights in Jul 2022

10/10 Excellent

Christiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot, wonderful and friendly staff, and the view was fantastic!
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful. The property and the views were awesome.
Stayed 3 nights in Jul 2022

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Jul 2022

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The view alone is worth the stay. However what made it a truely special place was the staff. They took care of me and my party so well. Vicky the cook made the best breakfast and was so friendly. Nicholas made the best cocktails on the island. Our room was always cleaned and restock when we got back for the day and the front desk staff were amazing in taking care of us. I highly recommend this hotel if you stay in Santorini.
Stayed 10 nights in Jun 2022

10/10 Excellent

Sharry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From anywhere on the property you had an amazing view of the Caldera. the staff were very helpful and accommodating. I felt very safe at this location. there were also a few weddings while there which were fun to watch, with secluded area for party afterwards so not noisy. be prepared to go up and down steps though as the whole thing is literally built into the cliff.
Stayed 4 nights in May 2022

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Our room was lovely and exceeded all our expectations. The breakfast great. Very good coffee and lots of choice of food with a great view of the sea whilst you eat your breakfast. If you've looking for a memorable vacation on a beautiful Greek island, you can't go wrong staying at the Cliff side suites , Santorini
Stayed 5 nights in May 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were attentive and gracious. The facilities are beautiful and extremely well maintained. Loved everything about it.
Stayed 3 nights in May 2022

10/10 Excellent

Maulin

Stayed 3 nights in Apr 2022

10/10 Excellent

John

Stayed 3 nights in Apr 2022
Response from Sia on Apr 26, 2022
Dear Guests, Thank you for choosing our hotel. We are really happy about your review and i will process it to our staff. We wish to see you again in the future.

10/10 Excellent

Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property uniqueness with beautiful views, terrace and privacy between rooms, it felt you were alone. Very romantic.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of sunset every evening!
Great stay, lots of steps so leave heels at home. Great service at small pool. During COVID, would like to have staff wear masks over nose and mouth.
Stayed 4 nights in Sep 2021

6/10 Okay

Paulo

Travelled with family, Travelled with partner, Travelled with group
Magnificent views of Santorini are synonymous with top nightly rates. Cliff Side suites definitely delivers when it comes to spectacular location and unforgettable sunsets. But don’t expect much else. Rooms were comfortable, albeit not memorable. Ditto for the service. When you are in the 600 EUR per night territory, attention to details in the services provided should be a given. The pool towels were rather faded and if I were the owner I would not be proud to be showcasing my hotel name embroidered on them. Breakfast service was, to put it mildly, basic. The buffet food presentation just disgraceful. Also, charging extra for a uneventful machine made cappuccino to guests who can afford such upscale prices is just offensive. Overall, I will not remember this property fondly and do not feel comfortable recommending it either.
Stayed 3 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Santorini location
Amazing Santorini stay….location, view, condition, amenities…all great
Stayed 3 nights in Sep 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view !
Stayed 3 nights in Aug 2021

10/10 Excellent

Francisco

Stayed 2 nights in Aug 2021

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The view from our front door/porch was Awesome. Room was spacious but warm, Main issue was AC in one room never reached the main bedroom. Room is very different its like a cave but fun. Stairs every where but that is Santorini.. Breakfast was good. Walking distance to main city was good. Plenty of restaurants to choose from.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run establishment. All the staff were a joy to encounter. Fantastic.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean views
Stayed 8 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly cliffside. It had an amazing view of the sunset from the balcony of our room. Place is clean and well kept. The staff was very knowledgeable and very helpful. It is truly a dream place for a vacation( a real gem).
Stayed 8 nights in Jul 2021
Response from Sia on Jul 17, 2021
Dear Quests, Thank you so much for taking the time to post a great review for our staff and hotel.Cliffside team is feeling very happy as they try for a personalized service with every guest who visit Cliffside suites. We hope to see you in the future and till then stay safe and healthy!!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location and views. The pool si so small, we didn't even use it. Breakfast was ok
Stayed 2 nights in Jun 2021
Response from Sia on Jul 17, 2021
Thank you so much for taking the time to post a great review. We hope to see you in the future and till then stay safe and healthy!!!

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The internet wasn’t working and the staff wasn’t friendly. This place is also not good for older people because there were a lot of stairs.
Stayed 2 nights in Jul 2021
Response from Sia on Jul 17, 2021
Dear Guests, Thank you about your stay at our hotel. Really sorry about the connection of the wi-fi but we had a serious technical problem at the area and the hotel. Cliffside team apologize if something went wrong with them as they try to do the best for our clients during their stay. Also the hotel located on the cliff and all the hotels around have stairs. We wish the best for you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, specially the Boss and Kristina Nice view Great breakfast Be ready for 100 stairs at least Poor (almost) no internet No mobile network inside the room! Pricy !
Stayed 3 nights in Jun 2021
Response from Sia on Jul 17, 2021
Dear Quests, So glad to hear that you enjoy your stay with us. I will be sharing your review with Cliffside team to continue trying for the best. We would like to ask a big sorry about our wi-fi connection as we had a terrible problem at the hotel during your stay. We hope to see you agian!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Santorini is humid, said one shopkeeper in Oia. She was glad the season was over and she could go back to Athens for a few months. Expect clammy sheets. Also, this property has good rooms and unpleasant rooms, some actual caves built into the rock. Be sure to get a room with a private balcony. Then you feel like a king. Expect to climb lots of steps. This is a unique property, not for everybody, but if you get it right, it’s unforgettable.
Stayed 3 nights in Oct 2019
Response from Sia on Oct 27, 2019
Dear Sir Thank you about your choice for our hotel. We hope that we did the best to enjoy your holiday and our property. we wish to see you again!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel is in a good location. Every evening beautiful sunsets facing the sea
Stayed 4 nights in Oct 2019
Response from Tsagaratou Sia on Oct 12, 2019
Dear Sir/Madam Thank you about your choice for our our hotel and you visited us. We hope to see you again!

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Julia I

Liked: Staff & service
Nice hotel in need of some repairs
The room is good and clean. The views are amazing and it has terraces for every room. Bathroom does not have where to keep even a toothbrush.,or hand doap, which makes it uncomfortable and messy. Also, the sink did not drain well. Reported the problem to reception but was not fixed. Breakfast was very basic.
Stayed 3 nights in Oct 2018

8/10 Good

Victoria, New Canaan, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Cliffside Suites! Everything from the view, to the rooms, to the staff. Our suite was very clean and spacious. There are a lot of steps, so if that's an issue be aware. The pool was very small, but we heard that they are going to redo the pool soon? They also own the Belvedere Hotel, so we went over to their pool for an afternoon. We met some very nice families and they had a very nice buffet breakfast.
Stayed 3 nights in Aug 2018

8/10 Good

Nikki, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breath taking views
I stayed here for 7 nights with my partner and what a delightful experience it was! Cliff side suites had absolutely amazing views of the sunset which was just what we were looking for, very close to Thira (city center) and lovely local restaurants. Staff were very friendly and happy to help out with any queries. Would definitely come back and stay again.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views and Service
We had an incredible stay at Cliff Sides Suites. The view alone was worth it. But the room was clean and crisp and the most comfortable bed we stayed in during our whole trip to Greece. The staff was very helpful (carrying bags and organizing cabs for us when needed) and responsive when I had questions before our arrival.
Stayed 1 night in Jul 2018