I advise other couples who want to stay in Santorini to save your money and pick another place, you will get so much more for your money. Arriving at the hotel, I heard another couple complaining with the staff (Inna the reservation manager) and I figured it was something wrong with the couple but no something wrong with the Inna. Initially, getting from port/airport to the hotel.. they will require a fee of 30 euro for shared and 45 euro for private. When you get there... the reservation manger quickly runs through ton of stuff that they will hold you accountable, including that the private pool is FREEZING cold... and you will NEVER get to use it... You might have as well spend money on a room without private pool with same view. You will get an e-mail after booking saying privatepool is non-heated and "we told you so" in your face when you get there. Terrible hospitality! Then you get to your room and you have a greek guy looking into your room every morning "pretending to clean the pool". No privacy and creepy. You might as well close the curtains and sleep with windows closed. The cleaning personal are awesome and friendly. Still they are conservative on replenishing supplies. The resturant has good food but WAY over priced.
The only good thing about this hotel is the view.
I usually don't write reviews, since I forgive and forget. I am a physician by trait so I have good people skills, but non of that could help the garbage hospitality at this hotel.