Title: Sweet Pop - Adults Only (Guesthouse) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sweet Pop - Adults Only Travelers find a peaceful haven at this adults-only Santorini retreat, where poolside relaxation balances perfectly with island adventure planning ## Photo gallery for Sweet Pop - Adults Only ![Balcony - Sweet Pop - Adults Only (Santorini)](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/be735e60.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seasonal outdoor pool, open 9:00 AM to 8:30 PM, sun loungers - Sweet Pop - Adults Only (Santorini)](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/db608023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Sweet Pop - Adults Only (Santorini)](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/3b6337ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, iron/ironing board, free WiFi, bed sheets - Sweet Pop - Adults Only (Santorini)](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/cddbe52b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Sweet Pop - Adults Only (Santorini)](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/87c78d17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sweet Pop - Adults Only offers a quiet escape in Santorini's center. Relax by the seasonal pool on comfy sun loungers, just minutes from the famous Caldera. Enjoy in-room WiFi and helpful tour assistance to explore the island's volcanic landscapes. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Free WiFi - Air conditioning - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4299449&PinnedHotelID=4299449&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Superior Room ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/ac070d54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 2 reviews ### Highlights Furnished balcony or patio Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels In-room safe - 161 sq ft - Partial sea view - Sleeps 2 - 1 Double Bed OR 1 Twin Bed ### View all photos for Standard Room ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/d45dab6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Yard Deck/patio Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Junior Suite ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/ac070d54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Triple Room ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4300000/4299500/4299449/ac070d54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### Economy Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels Daily housekeeping In-room safe - 142 sq ft - Sleeps 2 - 2 Twin Beds ### Suite, Patio ### Highlights Furnished patio Yard Air conditioning Refrigerator Plasma TV Private bathroom Hair dryer Satellite channels - 213 sq ft - Sleeps 5 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantorini-Hotels-Sweet-Pop-Adults-Only.h4299449.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantorini-Hotels-Sweet-Pop-Adults-Only.h4299449.Hotel-Information) ## About the area Located in Santorini, Sweet Pop - Adults Only is in the city center. Ancient Thira and Oia Castle are notable landmarks, and the area's natural beauty can be seen at Santorini Caldera and Kamari Beach. Lost Atlantis Experience Museum and Tramonto ad Oia are also worth visiting. [Visit our Santorini travel guide](https://www.expedia.ca/Santorini.dx177970) [View more Guest houses in Santorini](https://www.expedia.ca/Santorini-Guest-Houses.d177970-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.42153%2C25.43212&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YumOYsfy5EpXbo4IZgcFga7As5M=) Fira, Santorini, 84700 ### What's nearby - Dominican Convent \- 2 min walk \- 0.2 km - Plateia Theotokopoulou \- 3 min walk \- 0.3 km - Santorini Caldera \- 3 min walk \- 0.3 km - Archaeological Museum of Thera \- 3 min walk \- 0.3 km - Museum of Prehistoric Thira \- 7 min walk \- 0.6 km ### Getting around - Santorini National Airport (JTR) - 13 min drive ### Restaurants - ‪Zafora - ‬4 min walk - ‪Σβορώνος (Svoronos) - ‬3 min walk - ‪Fanari - ‬7 min walk - ‪McDonald's - ‬4 min walk - ‪Boozery - ‬4 min walk ## About this property ### Sweet Pop - Adults Only Guesthouse near Santorini Caldera Close to Kamari Beach, Sweet Pop - Adults Only has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool along with sun loungers - Tour/ticket assistance, a front-desk safe, and a computer station Room features All guestrooms at Sweet Pop - Adults Only have perks such as air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 28-inch plasma TVs with satellite channels - Refrigerators and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113090000/113087000/113086902/1b47fcfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nolis White Fira Santorini - Free WiFi - Air conditioning - Outdoor Space - Soundproof rooms 6.6 28 reviews CA $490 CA $557 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=113086902&PinnedHotelID=113086902&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11240000/11237000/11236944/1a4fa287.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Toula Santorini - Free WiFi - Air conditioning - Soundproof rooms 8.4 Very good 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=11236944&PinnedHotelID=11236944&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2470000/2467900/2467845/741457ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anemomilos Suites Santorini - 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Free WiFi - Air conditioning - Room service - Housekeeping 9.2 Wonderful 120 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4819105&PinnedHotelID=4819105&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4330000/4327700/4327612/175050ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anessis Santorini - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 127 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4327612&PinnedHotelID=4327612&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking ### Things to do - Seasonal outdoor pool ### Conveniences - Guidebooks - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 buildings - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 28-inch plasma TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:30 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 9:00 AM to 8:30 PM Children 17 years old and younger are not permitted at this adults-only property ### Property is also known as Sweet Pop House Santorini Villa Popi Hotel Villa Popi Hotel Santorini Villa Popi Santorini Sweet Pop Santorini Sweet Pop Guesthouse Santorini Sweet Pop Guesthouse Sweet Pop Santorini/Fira Villa Popi Sweet Pop Santorini Sweet Pop - Adults Only Santorini Sweet Pop - Adults Only Guesthouse Sweet Pop - Adults Only Guesthouse Santorini ## Frequently asked questions ### Does Sweet Pop - Adults Only have a pool? ### Is Sweet Pop - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Sweet Pop - Adults Only? ### What time is check-out at Sweet Pop - Adults Only? ### Where is Sweet Pop - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sweet Pop - Adults Only Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 38 8 - Good 23 6 - Okay 4 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Chris May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at sweet pop. The staff were so friendly & helpful our entire trip, helping with recommendations on places to go & taxi bookings to and from the airport, we shall stay again! ##### Chris Stayed 2 nights in May 2024 ### 10/10 Excellent #### Isabel Oct 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was wonderful. Loved my choice. I want Thank the most to Sophie front desk that helped me with so many things with great smile and kindness to search around for Hair Salon transportation etc . Truly recommend the place to everyone ##### Isabel Stayed 2 nights in Sep 2023 ### 8/10 Good #### Weimin Sep 20, 2024 Liked: Cleanliness, staff & service, amenities The hotel is located at a quiet neat neighborhood. A short walk to the Fira town center; yet steep slopes, common in this island, could be challenges to some visitors. The staff are friendly and helpful. A shoutout particularly to Maria and Kostas. I booked the hotel through Expedia, which listed chech in starting time of the hotel and didnt mention the unusual check in end time at 8 pm. We had late night flight arriving around 10 pm. Maria helped book airport transfer and made arrangement so we could enter the building and our room. Kostas came to airport with a beautiful van to pick us up. He was very pleasant and we enjoyed the beautiful island the moment we got on his van. ##### Weimin Stayed 3 nights in Sep 2024 ### 8/10 Good #### Shawn Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only thing missing was a balcony ##### Shawn Stayed 7 nights in Jun 2025 ### 8/10 Good #### Angela Christina May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Stayed there three nights, the hotel is clean and cosy staff are friendly. A good location close to shops, restaurants and walking distance to local bus station to Oia. It’s a good value of money. However, there are a few flights going up and down to the hotel. Happy staying there. ##### Angela Christina Stayed 3 nights in May 2023 ### 8/10 Good #### JORGE IVAN Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pongan la dirección completa No es la dirección que se muestra aquí, solo está el código postal, el GPS no direcciona adecuadamente, nadie ubica el hotel. Me costó 4 hrs encontrarlo. ##### JORGE IVAN Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Nathalie Sep 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super propre , personnel gentil et accueillant, chambre neuve et moderne à proximité de tout . Endroit très calme . Je recommanderais sans hésiter ##### Nathalie Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Christopher Aug 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I really liked this small hotel. Good WiFi. Friend staff. Would recommend it. ##### Christopher Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Kenneth Sep 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short stay but still enjoyable I got a room which clearly saw the sunrise! And Maria was very helpful! ##### Kenneth Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Sep 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The decor was very modern, and the rooms were spotless ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Sep 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was in a central location and was very clean. The staff was very friendly and accommodating. ##### Verified traveller Stayed 6 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jul 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel for discovering Santorini We enjoyed our stay at Sweet Pop very much. The rooms are very modern and nice. A bit small in size but this is something we knew before arriving to the hotel. The person at the reception helped us in any way possible and made sure we could do everything we wanted during our stay in Santorini. I'd recommend the hotel for its central location which is helpful to get around the island both by bus or by car very fast. Stay here if you don't plan to spend time at the hotel but rather prefer to go around and enjoy what Santorini has to offer. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 6/10 Okay #### Verified traveller Jul 9, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are too close to each other The location is a bit difficult to find ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Jun 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean, and had everything you could want. It was located a short walk from the main square in Fira, and there were signs from the main street which was great. Beautiful property, friendly service and sea view - what more could you want! ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Linda Jun 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour à Santorini L’accueil de Maria est extra. Très serviable. L’hôtel est difficile d’accès avec les bagages et la piscine est enclavée. Les chambres sont petites mais WOW, c’est très moderne et design. Quand même bien situé à Fira, près de tout. ##### Linda Stayed 4 nights in May 2019 ### 8/10 Good #### Verified traveller May 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central. Spotless rooms and area. Very friendly staff ##### Verified traveller Stayed 3 nights in May 2019 ### 8/10 Good #### Wan-Jung May 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good The room is clean. The worker is nice. Everything is good. Just a little hard to find. ##### Wan-Jung Stayed 2 nights in May 2019 ### 8/10 Good #### jakob riis Oct 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Nice place good loacation ##### jakob riis Stayed 5 nights in Sep 2018 ### 8/10 Good #### Ricardo Oct 3, 2018 Liked: Cleanliness, staff & service, room comfort #### Bom hotel para quem quer ficar em Fira Um hotel bom e perto de retaurantes mas o acesso é complicado para pessoas idosas ou deficientes ##### Ricardo Stayed 4 nights in Sep 2018 ### 10/10 Excellent #### Marie Sep 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fräscht och mysigt hotell i hjärtat av fira. Nära till allt. ##### Marie Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Verified traveller Sep 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel très bien situé !! Très propre !! Parfait pour Santorini !! A recommander fortement !! ##### Verified traveller Stayed 3 nights in Sep 2018 ### 8/10 Good #### deborah Aug 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend for price, comfort, and location. Super cute place!! Lovely balcony with ok ocean view...a bit in the distance though. Bathroom was TINY but water pressure in shower was great! Didn't know we had a pool until checkout. We were city center in Fira, but there was no night noise in our hotel b/c it is tucked away in an alley of mazes, which was a bit intimidating at first, but really easy to figure out right away. Rooms without a view would face the alley/pool area. Room was not as colorful as the pictures suggested...but maybe that was just our room. ##### deborah Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller Aug 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, well located, the staff is super helpful ##### Verified traveller Stayed 2 nights in Jul 2018 ### 8/10 Good #### Charles Jul 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quaint hotel with friendly service It was a great stay and Maria really went out of her way to help us. Quaint hote in a great location ##### Charles Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Rayan, Toronto Jul 23, 2018 Disliked: Staff & service, room comfort #### STAY AWAY .... SCAMMERS We looked into this hotel as an option given the fact that Expedia site and the hotel website clearly stated that Children are welcome, refer to screenshot below. So we went ahead and booked it on March 13 2018 to stay there from July 06-09 2018\. We booked a total of 4 rooms. The hotel sent a message on July 04 stating that we are welcomed and everything is in place. Then the hotel manager, Maria, sent us a message on July 05, the day before our check-in date, indicating that they can’t accommodate our son, of course after they have already charged the credit card. They have also indicated that they tried to contact us few times on the same day and of course we didn’t receive any calls from them. With no advance notice, we were in Greece with no internet or working phone scrambling trying to figure out what to do. We spent the evening of July 05 talking to Expedia and the hotel for 3 hours+ but both were no help and Expedia indicated that the hotel will NOT issue a refund and that we can’t be relocated as the area is sold out. The hotel Owner, Pavi, and hotel manager, Maria, need some serious customer service training as they were very rude. I am sure there are many free videos on youtube on customer service improvements. It was a nightmare... we ended up going to the hotel which finally agreed to give us a room but with restrictions on my son. We had 4 rooms booked and my son couldn’t go to the other rooms where the other family members were. 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