6/10 Okay
sharon
Apr 30, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I was excited to stay at the hotel, after reading the reviews online. The staff was very helpful, Donna was great to make sure we were able to get a room as early as possible as we had arrived well before the check in time and traveling with a two year old. Valentino was helpful with everything else drinks and etc. the sunsets were amazing, the restaurants and shopping was very close.
however the room, 105, wasn’t quite as I expected per the photos online. I definitely wouldn’t use the word upscale as part of the description.The sink was loose from the wall, you could see the crack in the sealant, the shower curtain didn’t wrap around to enclose the shower. I wanted to love the room but I didn’t even want to shower in that bathroom.
sharon
Stayed 3 nights in Apr 2024