Crowne Plaza Santo Domingo, an IHG Hotel

4.0 star property
Luxury Santo Domingo hotel in Gascue with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Santo Domingo, an IHG Hotel

Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Exterior
Premium Room, 1 King Bed
Cafe
Restaurant

Overview of Crowne Plaza Santo Domingo, an IHG Hotel

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Hot tub

Explore the area

Ave.George Washington 218, Santo Domingo, 2890
  • Popular LocationMalecon1 min walk
  • Popular LocationGuibia Beach14 min walk
  • Popular LocationCalle El Conde17 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)33 min drive
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Room options

Standard Room, 1 King Bed

  • 370 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 367 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 370 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 688 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite (Luxurious, Club Floor)

  • 690 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 370 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 183 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite, Ocean View (Luxurious)

  • 1994 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 370 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Club Floor)

  • 370 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 370 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

Located near the beach, Crowne Plaza Santo Domingo, an IHG Hotel is in Gascue, a neighborhood in Santo Domingo. Calle El Conde and The Count's Gate are local landmarks, and travelers looking to shop may want to visit Mercado Modelo and Chinatown. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico.

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 14 min walk
  • Calle El Conde - 17 min walk
  • Columbus Park - 4 min drive
  • Sambil Santo Domingo - 4 min drive

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • Villar Hermanos - 5 min walk
  • El Leñazo - 12 min walk
  • Cafeteria Clinica Abreu - 7 min walk
  • Restaurante Manolo - 8 min walk
  • El Conuco - 9 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury hotel located in Gascue
Take advantage of a casino, a poolside bar, and a terrace at Crowne Plaza Santo Domingo, an IHG Hotel. Treat yourself to a body scrub, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at Nabu, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and tennis courts
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Guest reviews speak well of the helpful staff
Room features
All 196 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Conference center (33,002 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Santo Domingo, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Crowne Plaza Santo Domingo, an IHG Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Santo Domingo, an IHG Hotel on Mar 22, 2024 start from CA $187.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Santo Domingo, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Santo Domingo, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Santo Domingo, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Santo Domingo, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Santo Domingo, an IHG Hotel located?

Located in Gascue, this luxury hotel is within a 5-minute walk of Malecon, El Obelisco Macho, and Hostos Park. Grand Casino Jaragua and Guibia Beach are also within 15 minutes. Joaquin Balaguer Station is 24 minutes by foot and Casandra Damiron Station is 30 minutes.

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 999 reviews" "
Rating 8 - Good. 311 out of 999 reviews" "
Rating 6 - Okay. 88 out of 999 reviews" "
Rating 4 - Poor. 40 out of 999 reviews" "
Rating 2 - Terrible. 29 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

leo tinho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Hotel in excellent condition.Very nice breakfast buffet. Will stay there again next time.
Stayed 1 night in Mar 2024

6/10 Okay

Ramon Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think the location was great. Personnel was attentive and cordial. Lobby looks nice. Reception area looks off poor lighting . I requested an ocean view and I got a partial ocean view. That was not my main issue. My problem was the bathroom. I couldn’t take a bath in this old and ugly bathtub. It was an old tall bathtub. Fixture were cramp bathroom was too small, I wonder what’s the purpose of having a toilet and a urinal ! No soap no shampoo. It was disgusting. It was only one night and barely couldn’t stand it. Reading light didn’t work, lights were poor Ugggr no ever again. Bed was comfortable, but I felt no sure if it was clean. AC works at least. Corporation should make a big remodel work on this rooms specially on the bathrooms. I would never stayed again .
Stayed 1 night in Feb 2024

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very safe place
Stayed 1 night in Dec 2023

10/10 Excellent

Manuela

Stayed 2 nights in Dec 2023

10/10 Excellent

Herve

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent, the food is great. I love it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well trained staff and service great so far however there is rare parity issue.... We paid more with Expedia than the public rate of offered locally which inclded breakfast and a bottle of champagne and a deluxe roomm we never got anything of that and our rate was higher....
Stayed 1 night in Dec 2023

6/10 Okay

Quincy, Kansas City

Stayed 5 nights in Dec 2023

8/10 Good

James, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Marilyn

Stayed 4 nights in Dec 2023

10/10 Excellent

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the hospitality was wonderful can't wait to go again and stay at the Crown Plaza
Stayed 4 nights in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0