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Reviews

4.3 / 5Excellent
317 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Costanera Center
    11 min walk
  • Popular Location
    Sculpture Park
    2 min drive
  • Popular Location
    Santiago Metropolitan Park
    6 min drive
  • Airport
    Santiago (SCL-Arturo Merino Benitez)
    24 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Wonderful Room, Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Wonderful Room, Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Cool Corner Room, Room, 1 King Bed, City View, Corner

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Spectacular Room, Room, 1 King Bed, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Spectacular Room, Room, 2 Double Beds, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Fantastic Room, Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Marvelous Room, Suite, 1 King Bed, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Wow Room, Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Wow Room, Presidential Suite, 1 King Bed, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Wonderful Room, 2 Queen Beds

    Room Amenities

    • Sleeps 3
    More details
  • Wonderful Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Cool Corner Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Spectacular Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Spectacular Room, 2 Queen Beds

    Room Amenities

    • Sleeps 3
    More details
  • Fantastic Suite

    Room Amenities

    • Sleeps 3
    More details
  • Marvelous Suite

    Room Amenities

    • Sleeps 3
    More details
  • Wow Suite

    Room Amenities

    • Sleeps 3
    More details
  • Suite (Extreme Wow)

    Room Amenities

    • Sleeps 3
    More details

About this area

Santiago

In the business district and near a metro station, W Santiago is in a walkable area with good shopping. Nescafé Theater of The Arts and Gabriela Mistral Cultural Center are cultural highlights, and travellers looking to shop may want to visit Costanera Center and Drugstore. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Hipodromo Chile.

Popular Location

What's nearby

  • Costanera Center - 11 min walk
  • Sculpture Park - 2 min drive
  • Parque Arauco Mall - 3 min drive
  • KidZania Santiago - 3 min drive
  • Santiago Metropolitan Park - 6 min drive

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 22 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • Where to eat
  • Karai – Open daily.
  • NoSo – Restaurant offering French cuisine. Open daily.
  • Terraza – Restaurant offering local cuisine. Open daily.
  • Red2One – Open daily.

About this property

W Santiago

5-star luxury hotel near Costanera Center
Along with 3 restaurants, this smoke-free hotel has ski-in/ski-out access and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges and a fitness centre are on-site. All 196 individually decorated rooms feature free WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
W Santiago offers 196 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CLP 18000-18000 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Aerobics classes
Fitness centre
Nightclub
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)
Washer/dryer

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Ski-in/ski-out access
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

42-inch plasma TV
TV channels
iPod dock
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Individually decorated
Laptop-compatible safe
Phone
Slippers
Washer and dryer

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets are allowed for an extra charge of CLP 18000, per accommodation, per day, plus a deposit of CLP 72000 per stay.
  • Dogs and cats only
  • 2 per room (up to 40 lb/18 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hotel W Santiago
4.3

Excellent

5 - Excellent
176
4 - Good
92
3 - Okay
32
2 - Mediocre
10
1 - Poor
7
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Bellman and front desk were extremely helpful and accommodating. The facility is fashionably styled with nice amenities.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice atmosphere and breakfast Room is spacious and clean

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent amenities and super helpful staff. The location is also good at the moment as it's away from the main square where much of the protests are. Would definitely stay again.

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec. 2019

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