Interior entrance

Reviews of Principado Hotel

3 out of 5
Principado Hotel
Vicuña Mackenna 30, Providencia, Santiago, Region Metropolitana

Reviews

6.4
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 12 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Chris, California, USA

Liked: Staff & service
Fine older property. Nice staff. Great Location!
This place is just fine. If you have more than the $90 a night it costs, you'd be happier elsewhere in terms of the hotel's facilities which are... pretty dated. The location however is great and the staff is kind and I actually like the weird old furniture. Everything was clean and crisp in terms of bedding and bathrooms.

6/10 Okay

Asheesh, Larg, MD

Disliked: Staff & service, room comfort
Good location but very basic amneties in the room
Good hotel in the heart of the city and very conveniently located. Friendly customer service desk but cant speak very good English. Workable English skills. The hotel does not have a very good room service and room amenities can be improved. Good hotel but lot of scope for improvement. Only good thing was staff.

6/10 Okay

Mercy, GUATEMALA

Good location
Good location and good service, i recomended this hotel for business not for families.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent staff. The only slight downside was that the breakfast was pretty plain

8/10 Good

Márcio, Brasília, Brazil

Liked: Staff & service, property conditions & facilities, room comfort
Regular Services - Best Location
The location of any of the Principado Hotels Chain is simply the best, not only because they are just three minutes walking from the Baquedano subway station - which connects the two main lines - red and green - but also because they are placed exactly in the borderline between the downtown zone and the famous Providencia neighbourhood . Just a ten minutes walk to the Cerro Santa Lucía, to the Cerro San Cristóbal and to the Fine Arts/Modern Arts Museum. Just two o three subway stations from the center of the city. Lots of restaurants (Patio Bella Vista, five minutes from there, is a must-go), drugstores, a few exchange houses and a near supermarket also surround the area. It seems to be safer to stay there than in the core of the downtown area. About the cleaning, it was acceptable or good in everything regarding the corners and "non-visited" areas of the room, but poor in the current, daily parts: carpet reamained with the same particles from one day to the following; towels and sheets were not frequently changed and there was not any message if we should throw them on the floor if the change is wanted - I did this but I couldn't tell if it worked. The cleaning could also be better in the restaurant. The buffet breakfeast is satisfying, above average for the hotel category. The waiters are kind. Staff is really kind and helpful, very sensible to specific needs, including touristic ones. I would only suggest the hotel manager to tell waiters of the restaurant appart on the ground floor to gently and silently remove its chairs inside late at night. They make unnecessary noise when people are sleeping (there are other options of more silent rooms to stay there , though). Don't search luxury there, but a really nice bed and practicality for those who will stay the day off. In general, I really feel I did the right choice and I was happy because there was no extra charges on the counter when I left, such as misunderstandings, besides what I payed to Hotels.com.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descoordinado pero buena ubicación
El check in fue muy malo porque cuando llegamos nos dijeron que no teníamos la reserva aqui, nos mandaron al otro principado donde nos dijeron que la reserva siempre estuvo en el otro hotel, despues nos hicieron el cobro en la tarjera sin preguntarnos la forma de pago, cobro que tuvieron que cancelae y volver a hacer

4/10 Poor

Hernani

Disliked: Staff & service, property conditions & facilities
Hotel bem simples, quarto bem espaçoso, pessoal prestativo, café da manhã bom.

4/10 Poor

Luiz octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Luiz octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fabiane, Rio de janeiro

Liked: Cleanliness, staff & service
chile
Hotel com ótima localização e com pessoal muito atencioso e prestativo.

6/10 Okay

enrique carlos, Buenos Aires, República Argentina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Experiencia regular
Mal al principio, el HOTEL no reconocía la reserva garantizada por Hoteles.com Buena voluntad del empleado de recepción. Luego de gestiones telefonicas, y buena atención del empleado de Hoteles.com, logramos acceder a la habitación reservada.

8/10 Good

Lidia Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación con el metro a pocos metros , tranquilo , buen desayuno , amabilidad del personal.

6/10 Okay

Verified traveller

ótima localização, próximo ao metro
Gostei da localização e atendimento dos funcionários, embora tenha que ficar solicitando papel higiênico e sabonetes.

6/10 Okay

RUBEN

Disliked: Property conditions & facilities
Buena. Desayuno muy bueno, pasillos del hotel, piso sucio y olor a viejo, Lo conozco y aloje hace mas o menos 10 años, no hay cambios estructurales . Eso si las camas, al menos la que me toco es confortable, hotel con excelente ubicación.

2/10 Terrible

Amanda, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserva inexistente
Embora tenhamos recebido até a confirmação do hoteis.com, chegando lá não havia nada em nosso nome, de forma que precisamos nos hospedar em outro hotel.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bom local, mas caro pelas condições oferecidas
Bom local, perto do metro, mas paguei caro considerando as condições atuais do hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Muito bem localizado, área central com metrô
No inicio horrivel, me foi ofertado um quarto quente com o sol penetrando pela janela, sem ventilação, sem opção de ar condicionado e com televisão velha sem controle e sem poder ligar, após insistência na reclamação fui alojado no 6º andar em um quarto bem mais confortável com opção de uso de ar condicionado, sem penetrações de raios solares, o que por este feito tenho a agradecer e elogiar esta presteza. O quarto ofertado foi o de nº 603.

8/10 Good

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Funcionários simpáticos, prestativos, bem localizado. Tudo o que foi acordado, foi cumprido. Um hotel honesto, modesto, perto da Universidade do Chile. Gostei e me hospedaria novamente!

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Hotel principado
Muy buena la ubicación y la atención del desayuno, lo único deficiente fue el estado de la pintura en mi habitación que estaba descascarada, el resto todo bien...

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvimos solo un dia pero no tuvimos inconveniente alguno.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No corresponde las estrellas que tiene ese hotel
Mas o menos. La publicidad engana. Pensaba que el hotel tenia una calidad mayor. El precio no es lo justo.

6/10 Okay

Mauricio, Sao paulo - sp

Disliked: Room comfort
Principado de asturias
Hotel com ótima localização mas com um café da manhã muito fraco. Quartos organizados mas sem isolamento acústico. No geral foi um bom hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Hotel sem nenhum luxo, mas muito bom. Limpo e confortável. Café da manhã bom. Localização ótima, a 100 metros de uma importante estação do metrô, de onde se pode alcançar todos os pontos de Santiago. Muito próximo de uma atração turística da cidade que é o bairro Bellavista. Se pode ir caminhando até o centro da cidade e até as principas atrações turísticas da cidade. No térreo do hotel está o Restaurante Terraza. O restaurante não faz parte do hotel, mas é muito bom e está sempre cheio de gente.