Title: Murano Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4219555&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Murano Suites ## Photo gallery for Murano Suites ![Outdoor pool - Murano Suites (Santiago)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/7abaf27d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Murano Suites (Santiago)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/w339h263x0y0-5cfbf3ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment (Double) | Terrace/patio - Murano Suites (Santiago)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/5a2ce3bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, pillowtop beds, in-room safe, blackout drapes - Murano Suites (Santiago)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/575b6460.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment (Double) | Living area - Murano Suites (Santiago)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/b25647b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Near Parque Arauco Mall, Murano Suites provides a terrace, a gym, and a sauna. Stay connected with free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Kitchen - Parking included - Free WiFi - Gym - Outdoor Space ## Room options ### Check availability for these dates Tonight [Mar. 6 - Mar. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 7 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Apartment (Double) ![Standard Apartment (Double)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/ebba4b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment (Double) ### Highlights Furnished balcony Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Sofa bed Separate bedroom Pillowtop bed - City view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Apartment (Twin) ![Standard Apartment (Twin)](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/cce49789.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment (Twin) ### Highlights Furnished balcony Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Sofa bed Separate bedroom Pillowtop bed - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/5000000/4220000/4219600/4219555/4a4ba589.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Furnished balcony Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Sofa bed Separate bedroom Pillowtop bed - 484 sq ft - Sleeps 1 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Murano-Suites.h4219555.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Murano-Suites.h4219555.Hotel-Information) ## About the area Located in Las Condes, a neighborhood in Santiago, Murano Suites is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. KidZania Santiago and Los Dominicos Handicraft Village are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306) [View more Apartments in Santiago](https://www.expedia.ca/Santiago-Apartments.d178306-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.41172%2C-70.58031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YP6Zq4QSeMnA3tvBRGce1S89B1g=) Los Militares 4717, Santiago, Region Metropolitana, 7550000 ### What's nearby - ![#montañita](https://images.trvl-media.com/place/6053607/59c0a316-41a3-41c4-b835-ee860f478ebb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Apoquindo 2 min walk \- 0.2 km - ![La luna y las montañas ](https://images.trvl-media.com/place/6053607/4d54a6a5-d242-4ba7-adca-5a3efb271dc1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Araucano 10 min walk \- 0.9 km - ![Panoramic of Santiago de Chile in las Condes, view of Parque Arauco luxury mall](https://images.trvl-media.com/place/6168305/2a1a0582-963f-4322-8fed-74c025191a86.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Arauco Mall 12 min walk \- 1.0 km - Los Leones Golf Club 15 min walk \- 1.3 km - KidZania Santiago 16 min walk \- 1.4 km ### Getting around - Military Academy Station 8 min walk - Matta Station 12 min drive - Santiago Intl. Airport (SCL) 28 min drive ### Restaurants - McDonald's 5 min walk - Lumière 3 min walk - Fuente Chilena 4 min walk - Estación 59 6 min walk - Niu Sushi 3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Murano Suites An outdoor pool, a fitness center, and a sauna are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Each apartment provides an LCD TV with cable channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, a furnished balcony, and a pillowtop bed. Limited housekeeping is available. Murano Suites offers 3 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations are furnished with twin sofa beds. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations. This Santiago apartment provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis. Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness center. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/46000000/45480000/45477600/45477519/7a620102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buena Vista Apart Hotel Las Condes - Kitchen - Parking included - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=45477519&PinnedHotelID=45477519&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/127000000/126860000/126854100/126854014/718d30c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort and Tranquility in Las Condes - Steps away from the Escuela Militar Subway Station. Las Condes - Laundry - Living/Dining area CA $78 CA $152 total Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=126854014&PinnedHotelID=126854014&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/92000000/91210000/91209800/91209706/8c100af7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennial Studio/Wifi & Parking Las Condes - Kitchen - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=91209706&PinnedHotelID=91209706&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/113000000/112760000/112754200/112754145/43ed81f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOM I Departamento 3D3B Estacionamiento Las Condes Las Condes - Kitchen - Washer - Dryer - Parking available CA $128 CA $281 total Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=112754145&PinnedHotelID=112754145&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/78000000/77970000/77967200/77967152/a4306cd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uptown Eclectic 1BR W/ Wifi, Pool, Parking & Metro Las Condes - Pool - Kitchen - Pet friendly - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=77967152&PinnedHotelID=77967152&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/92000000/91210000/91209800/91209710/fc76ed07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Studio c/Smart TV & Wifi Las Condes - Kitchen - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=91209710&PinnedHotelID=91209710&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/127000000/126860000/126853000/126852968/w1022h684x0y0-55f45ac8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern and cozy apartment within walking distance of Escuela Militar Station. Las Condes - Laundry - Living/Dining area CA $78 CA $152 total Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=126852968&PinnedHotelID=126852968&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/110000000/109340000/109331300/109331274/f942005f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chic Retreat in Las Condes Your Adventure Awaits! Las Condes - Pool - Kitchen - Gym - Parking available CA $100 CA $228 total Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=109331274&PinnedHotelID=109331274&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop, toaster](https://images.trvl-media.com/lodging/127000000/126730000/126723600/126723574/77df794e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Living la gloria Cozy Apartment W/ Pool, AC & Wifi Las Condes - Microwave - Kitchen [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=126723574&PinnedHotelID=126723574&HadPinnedHotel=true®ionId=-1&adults=2) ![Offices](https://images.trvl-media.com/lodging/121000000/120410000/120401900/120401806/8ab153a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Gloria Home - Comfort and City Views Las Condes - Kitchen - Washer - Dryer - Pet friendly [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=120401806&PinnedHotelID=120401806&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=4219555&PinnedHotelID=4219555&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4219555,45477519,126854014,14935385,91209706) ## Property amenities ### Pool/Spa - Outdoor pool - Sauna ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Bedroom - Pillowtop mattress - Twin sofa bed ### Bathroom - 1 private bathroom - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Outdoor areas - Furnished balcony - Terrace ### Laundry - Laundry service ### Pets - No pets or service animals ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Blackout drapes - Free local calls - Iron/ironing board - Limited housekeeping - Limited-hour front desk - Phone - Safe ### Location highlights - In a shopping district - Near a metro station ### Things to do - Gym - Golfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 1 floor - 3 units ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 AM Early check-in subject to availability Early check-in fee: CLP 25.000 Minimum check-in age: 25 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: CLP 25.000 ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The staff of the property may not be on site, so guests who need assistance should contact the property prior to arrival. ### Renovations and closures The property is closed in February. ### Access methods Front desk (limited hours), key retrieval, private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: CLP 25.000 (subject to availability) - Late check-out fee: CLP 25.000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Guests under 25 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not served at this property Parking height restrictions apply ### Property is also known as Murano Suites Murano Suites Santiago Murano Suites Apartment Santiago Murano Suites Santiago Murano Suites Apartment Murano Suites Apartment Santiago ## Frequently asked questions ### Does Murano Suites have a pool? ### Is Murano Suites pet-friendly? ### How much is parking? ### What time is check-in at Murano Suites? ### What time is check-out at Murano Suites? ### Where is Murano Suites located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Murano Suites Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 6.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 7 8 - Good 10 6 - Okay 8 4 - Poor 1 2 - Terrible 1 ## Reviews ### 8/10 Good #### Felipe Jul 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa localização, sem internet Apart bem localizado, boa mobília mas internet não funciona! E não há quem possa ajudar! ##### Felipe Stayed 1 night in Jul 2017 ### 4/10 Poor #### Charly, Arequipa May 31, 2017 Disliked: Staff & service #### I paid more money They charge me taxes, that do not correspond , I pay an 25% over price . That is not described o the reserve ##### Charly Stayed 3 nights in May 2017 ### 6/10 Okay #### Verified traveller May 22, 2017 Liked: Cleanliness, room comfort #### Alojamiento normal Alojamiento normal, con detalles que se deben mejorar como por ejemplo, la puerta del bano, no se puede cerrar ##### Verified traveller ### 10/10 Excellent #### Helcio Jan 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Limpo e de ótima localização. Ótimo atendimento. ##### Helcio ### 6/10 Okay #### Verified traveller Jan 8, 2017 Liked: Room comfort Disliked: Staff & service #### Average, do not expect customer service Over the phone service extremely poor. This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you. ##### Verified traveller ### 6/10 Okay #### Verified traveller Oct 9, 2016 Liked: Staff & service, property conditions & facilities #### Ok pour 2 nuiits A besoin d etre rafraichis ##### Verified traveller ### 8/10 Good #### roxana elizabeth Sep 28, 2016 Liked: Staff & service Disliked: Cleanliness, room comfort #### Departamento cómodo Habitación comoda pero me toco mantener las ventanas siempre habiertas ya q el departamento estaba con mucho olor a cigarrillo . ##### roxana elizabeth ### 10/10 Excellent #### Juan, Copiapo Apr 9, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente ubicación Excelente ubicación, departamento cuenta con todo lo necesario para la estadía por días ##### Juan ### 10/10 Excellent #### Verified traveller Apr 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Acogedor Muy bien fue un viaje para realizar examenes ##### Verified traveller ### 8/10 Good #### Not Provided, Moore, Oklahoma Nov 8, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great experience It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price. ##### Not Provided ### 6/10 Okay #### SAULE SOFIA, Villavicencio Jul 11, 2015 Liked: Staff & service, room comfort Disliked: Cleanliness #### Sin grandes pretenciones, un sitio muy amable. Es una localización perfecta.... El apartamento se ubica en una zona residencial buena, cerca del metro, cerca de pequeños negocios que te ayudan en el dia a dia. También cerca del Parque Arauco y no lejos del Alto de las Condes y Mall de la Dehesa. Sin grandes pretenciones, un sitio muy amable para alojarse. ##### SAULE SOFIA ### 8/10 Good #### Verified traveller Jan 16, 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente apart Es un lindo apart hotel, de mucha calidad en su cocina y el departamento en general. Camas cómodas, buen tv, wifi en la habitación, el baño limpio y con amenities, lo único es que habia acordado pagar al llegar, y cuando llegamos, ya habian hecho la transacción con la tarjeta de reserva. Excelente vista de Santiago. Super recomendable! ##### Verified traveller ### 8/10 Good #### Project Manager Oct 5, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Apartment in Santiago I very much like staying in an Apartment over a Hotel for trips over two weeks. nomaids on the weekends is nice. But beware no laundry of meal service in available in the building. ##### Project Manager ### 10/10 Excellent #### HO Jul 3, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Acomodación Excelente Ubicación, y Acomodación. Si se tiene vehículo hay que llamar antes de hacer el check in para solicitar los controles del parqueadero. ##### HO ### 6/10 Okay #### Verified traveller Apr 29, 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Be aware. This is not a hotel but rather an apartment building where the room you are staying in is actually a small furnished apartment. Can't beat the price, just don't expect the ease and resources of a hotel. If you don't speak Spanish, no one is there to help figure out anything. The room is nice, has a full kitchen. ##### Verified traveller ### 10/10 Excellent #### J Apr 27, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 便利なコンドミニアム 安全な地域にあり，地下鉄の駅そばで便利なコンドミニアムです。日曜日も営業しているスーパーが駅の対角にあることもあり，非常に便利です。また，１階には有料ですが共同の洗濯機・乾燥機（日曜日は利用不可）が３台づつあり，たまに取り合いにもなりますが，助かります。ただ，キッチンのコンロは自動では火がつかないので，ライターまたはマッチが必要です。 ただアパートの数室をコンドミニアムとして貸し出しているため，何かあった場合には，アパートのフロントとは，ホテルのフロントではないため，直接運営会社に連絡する必要があります。 ##### J ### 10/10 Excellent #### Alex Jan 18, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### conveniente ubicación a tres cuadras del metro Tuve problemas con la entrada al apartaestudio (realmente no es un hotel, sino un edificio residencial donde hay algunos apartamentos amoblados para rentar), pero fue mi culpa por haber llegado antes de las 3 pm. Sin embargo, me solucionaron mi problema en menos de una hora y pude entrar antes del mediodía. El apartamento es cómodo y amplio para una persona o una pareja. El baño está muy bien y la cama está bien. El que me tocó (15-04) tenía una terraza amplia. Está equipado con cocina (aunque tal vez faltan algunos elementos como un limpión); tiene microondas y una nevera amplia. El internet tiene una velocidad apropiada y el TV tiene los canales usuales. El personal del edificio es servicial y amable. El gimnasio es básico. ##### Alex ### 8/10 Good #### Jose Nov 28, 2013 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente ubicación Muy bien ubicado cerca a centros comerciales, paradero de bus y metro ##### Jose ### 6/10 Okay #### Eduardo Jun 10, 2012 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### NO ES UN HOTEL ES UNA HABITACION EN UN EDIFICIO La informacion en la web no es correcta, NO TIENEN DESAYUNO CONTINENTAL como se anuncia, unas galletitas, unos sacos de cafe y un jugo son una gentileza, no un desayuno continental. Por lo demas la habitacion estaba bien, es agradable y limpia, pero el servicio no es de un Hotel, de hecho no hay una recepcion, solo la portera del edificio, nadie que te despierte y cosas por el estilo, ni siquiera hay un cartel en la calle que lo identifique, no es otra cosa que un lindo apartamento que rentan amueblado con servcio de mucama. Para no tener servicios ni desayuno resulta algo caro. ##### Eduardo ### 2/10 Terrible #### Verified traveller Jun 5, 2012 Disliked: Staff & service, property conditions & facilities, room comfort #### MUY MALO. Me siento engañada. Me siento engañada. Nunca mas volveria a ese hotel he estado en muchos hoteles en Argentina, Brasil, Estados Unidos y Espana y nunca me habia pasado esto. Mi reserva incluia desayuno continental tal desayuno nunca lo recibi me salieron con una cosa distinta. Una de las camas podia sentir los resortes en mi espalda y cuando me cambiaron la cama hacia tanto ruido que no podia dormir. ##### Verified traveller ### 8/10 Good #### Ernesto, São Paulo Jan 9, 2012 Liked: Property conditions & facilities Disliked: Cleanliness #### Murano Suítes Hotel de boa localização, serviço de atendimento ao cliente muito bom. Sobre o conforto do quarto é regular uma vez que não tem ar condicionado e nem ventilador. Nos dois últimos dias não deixaram o café da manhã e nos demais dias o que deixaram como café da manhã foi apenas um suco com uma bolacha (isso não é bem um café da manhã). Quanto a limpeza do quarto e da cozinha, foi lamentável, principalmente nos últimos dois dias. Pia relativamente suja e pratos e copos sem enxugar. O quarto tem duas camas, a terceira cama é um sofá cama muito velho que se dorme muito mal devido as madeiras dos estrado. A garagem é boa e o atendimento da portaria excelente. ##### Ernesto ### 6/10 Okay #### Alan Nov 21, 2011 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Something Different THE GOOD: Very nice suite. There is daily maid service. The snack basket is free. The price was good. The subway/metro, with a small underground shopping mall, is quite close. Each unit has its own router and internet speeds are fast. THE BAD: (1)This is a vacation rental in an apartment building. The front desk is manned 24 hours, but all they do is hand you whatever is in your mailbox, including the keys and a welcome letter (in Spanish). Most of them do not speak any English, and even if they did, they do not know much about the unit you are renting. (2) We had a bilingual person ask at the front desk when checkout time was. We were told twice, there there is no specific time and that 4:30 would be fine, so we arranged for an airport shuttle pickup at that time. At 10:30am the maid came and someone who did not speak English told us over the phone that we needed to checkout at 12noon! I am guessing that Hotels.com charged my credit card when I checked out (handed the desk my key), because there was nothing else that was done at that time. (3) There is no breakfast, despite what Hotels.com says. There is a basket of cookies and crackers, which is apparently free -- though nowhere does it say this. After the first day we ate a couple of cookies and they were replaced, and, as far as I know, were were not charged for that. ##### Alan ### 6/10 Okay #### Verified traveller Oct 20, 2011 Liked: Cleanliness, room comfort Disliked: Staff & service #### Convenient apart-hotel next to Escuela Militar Murano Suites has big apartments, with separate bedroom and living room and a equipped open kitchen. They also have large balconies with nice views in the upper floors. Complimentary internet and parking was also very convenient. The problem was that there was virtually no service. The front desk has only a security guard after 6:00 PM. No concierge, no restaurant, no room service and even cleaning is available only until 6:00 PM on weekdays, 2:00 PM on Saturdays and absent on Sundays. Location is excellent, in a very nice area of Santiago, next to the poshest avenue in the city, a big mall and a subway station. ##### Verified traveller ### 10/10 Excellent #### felipe Oct 18, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excelente servicio y atencion me fue muy agradable la estadia en el hotel, lo recomiendo a aquellos que viajen a chile y quieran disfrutar de un buen hotel en un buen sector. ##### felipe ### 8/10 Good #### Verified traveller Jan 3, 2015 Liked: Cleanliness ##### Verified traveller