Title: Metropolitan Santiago - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Metropolitan Santiago Central hotel with an outdoor pool connected to a shopping center in Santiago ## Photo gallery for Metropolitan Santiago ![Property entrance - Metropolitan Santiago (Santiago)](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/cec093ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Combined shower/tub, deep soaking tub, rainfall showerhead - Metropolitan Santiago (Santiago)](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/0a61493f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, coffee/tea maker - Metropolitan Santiago (Santiago)](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/66448b24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining - Metropolitan Santiago (Santiago)](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/05a87f28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room - Metropolitan Santiago (Santiago)](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/2c573565.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Metropolitan Santiago perfectly positioned in Santiago's center, offering a contemporary haven with practical amenities. Guests can enjoy the outdoor pool, limo service, in-room WiFi, express check-in, luggage storage, and relax at the barbecue area. ## Reviews 6.0 ## Popular amenities - Parking available - Pool - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4611685&PinnedHotelID=4611685&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/2c573565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LCD TV Pillowtop bed - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/eb5de717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LCD TV Pillowtop bed - Sleeps 2 - 1 Queen Bed ### View all photos for Quadruple Room ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/c9cfb935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LCD TV Pillowtop bed - Sleeps 4 - 4 Twin Beds ### View all photos for Triple Room ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4620000/4611700/4611685/c9cfb935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LCD TV Pillowtop bed - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8370000/8362400/8362336/ac27341a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Santiago - Vitacura Las Condes - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,004 reviews CA $94 CA $94 total Dec 21 - Dec 22 [](https://www.expedia.ca/Santiago-Hotels-DoubleTree-By-Hilton-Hotel-Santiago-Vitacura.h8362336.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=8a764f19-f451-48af-9475-33508df901d1&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4280000/4272700/4272697/37ddf345.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Santiago Airport Pudahuel - Pool - Hot tub - Free airport shuttle - Pet-friendly 8.6 Excellent 1,002 reviews CA $145 CA $145 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Santiago-Hotels-Hilton-Garden-Inn-Santiago-Airport.h4272697.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=8a764f19-f451-48af-9475-33508df901d1&top_cur=CAD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/911600/911539/w4000h2662x0y0-5e20232d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Santiago Las Condes - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Metropolitan-Santiago.h4611685.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Metropolitan-Santiago.h4611685.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43696%2C-70.64776&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FPVd_teoZJAPzqtqfx_NQH4YSW0=) Monjitas 744, Santiago, Region Metropolitana, 8320124 #### What's nearby - Plaza de Armas \- 2 min walk \- 0.2 km - Santiago Town Square \- 3 min walk \- 0.3 km - Santa Lucia Hill \- 6 min walk \- 0.5 km - Mercado Central \- 7 min walk \- 0.6 km - Lastarria District \- 9 min walk \- 0.8 km #### Getting around - Parque Almagro Station - 4 min drive - Bellas Artes Station - 4 min walk - Santiago Intl. Airport (SCL) - 18 min drive #### Restaurants - ‪Giuliano Pizzeria - ‬1 min walk - ‪Rincon Del Colombiano - ‬1 min walk - ‪Los Tesoros del Inca - ‬1 min walk - ‪Lui Kung - ‬1 min walk - ‪Norky's - ‬2 min walk ## About this property ### Metropolitan Santiago Hotel near Costanera Center Close to Parque Arauco Mall, Metropolitan Santiago has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Limo/town car service, self parking (surcharge), and express check-out - Express check-in, a 24-hour front desk, and tour/ticket assistance - Barbecue grills, ATM/banking services, and a front-desk safe Room features All guestrooms are individually furnished, and have comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and deep soaking tubs - 32-inch LCD TVs with cable channels - Separate dining areas, full-sized refrigerators/freezers, and coffee/tea makers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/117000000/116760000/116757500/116757438/fd3523f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa D'Agostino Providencia - Breakfast included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 1 review CA $229 CA $229 total Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=116757438&PinnedHotelID=116757438&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103850000/103848600/103848570/59372bf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residencial Metro Republica Santiago Downtown Santiago - Free WiFi - Breakfast available - Housekeeping 8.0 Very good 6 reviews CA $63 CA $63 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=103848570&PinnedHotelID=103848570&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/28000000/27010000/27000200/27000171/f9057530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Capital Bellet Providencia - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 882 reviews CA $96 CA $96 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=27000171&PinnedHotelID=27000171&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16060000/16053800/16053794/24a6ad51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Teclados Hotel Providencia - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 259 reviews CA $92 CA $102 total Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=16053794&PinnedHotelID=16053794&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1400400/1400329/f3fe9ba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alcala del Rio Providencia - Pool - Breakfast included - Free WiFi - Air conditioning 8.0 Very good 57 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1400329&PinnedHotelID=1400329&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds (High Floor, Minifridge)](https://images.trvl-media.com/lodging/2000000/1110000/1107800/1107755/453df110.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Santiago Las Condes by IHG Las Condes - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 669 reviews CA $99 CA $99 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1107755&PinnedHotelID=1107755&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Area shuttle (surcharge) up to 3 km - Free train station pick-up shuttle - Cruise terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service - Self parking on site (CLP 15 per day) - Limited onsite parking ### Things to do - Outdoor pool - Ski storage ### Family friendly - In-room full-sized refrigerator/freezer - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 1 building - 16 floors - Built in 2009 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower/bathtub combination ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Full-sized refrigerator/freezer - Separate dining area ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 2 AM Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Self parking fee: CLP 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply Children under 6 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Metropolitan tiago Aparthotel Apart Hotel Inter Suites Santiago Apart Inter Suites Apart Inter Suites Santiago Metropolitan Santiago Aparthotel Metropolitan Santiago Metropolitan Santiago Hotel Metropolitan Santiago Santiago Metropolitan Santiago Hotel Santiago ## Frequently asked questions ### Does Metropolitan Santiago have a pool? ### How much is parking? ### What time is check-in at Metropolitan Santiago? ### What time is check-out at Metropolitan Santiago? ### Where is Metropolitan Santiago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Metropolitan Santiago Reviews ## Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 12 6 - Okay 5 4 - Poor 10 2 - Terrible 4 ### 6.8/10 Cleanliness ### 5.8/10 Staff & service ### 5.8/10 Property conditions & facilities ## Reviews ### 4/10 Poor #### Verified traveller Apr 15, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort No es un hotel, es un parahotel. No me gustó ##### Verified traveller ### 2/10 Terrible #### Eduardo, Miami May 24, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reservé como hotel pero no es Es un apartamento pequeño. Llego por la noche y no hay alguien que atienda, han dejado lla llave en la recepción del edificio, ahi me dicen que si quiero reclamar algo las aficinas atieinden de 9am a 6pm, subí al apartamento hace mucho frío y no tiene calefacción, las paredes llenas de manchas de suciedad y la alfombra peor. Al siguente día fui a la oficina le digo que no es lo que reservé le indico las fotos que reservé no es nada de lo que me entregan y me dice la persona encargada que la agencia (ORBITZ) a la que alquilé esas fotos que ellos publican no saben de donde lo han sacado y que sii no me gusta eso que me vaya a otro lado y que tengo que reclamar a ORBITZ y no a ella porque me están vendiendo algo totalmente diferente a lo que ellos tienen. No pude dormir pasé toda la noche con frio con 6 grados centígrados. ##### Eduardo ### 8/10 Good #### Verified traveller May 23, 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Apartamento bem localizado Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência. ##### Verified traveller ### 8/10 Good #### Verified traveller May 19, 2017 Liked: Cleanliness, staff & service, room comfort Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa. ##### Verified traveller ### 4/10 Poor #### Verified traveller May 8, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Este es UN apartahotel,no recommendable . Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE. ##### Verified traveller ### 2/10 Terrible #### quiqui, paris Feb 13, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Arrivée avec personne parlant anglais. Nul Nul pas de clim une chaleur étouffante un vieux ventilateur sans effet, impossible de séjourner entre 12et 20h. Quant à la cuisine une vielle poêle defoncee au manche cassé changée le jour du départ des plaques qui ne chauffent quasiment pas Le petit déjeuner inclus : 2 sachets de Nescafé et un toaster en panne Les carreaux balafres et sales La salle de bain avec le repos du plafond qui tombe... À éviter absolument ! ##### quiqui ### 4/10 Poor #### alicia, bs as Jan 25, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### no bayas muy mala experiencia,en cuanto a reserva y habitacion ##### alicia ### 4/10 Poor #### Tony, Sacramento Dec 23, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is not a hotel,it is an appartment Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows ##### Tony ### 2/10 Terrible #### jose dan jonathan Nov 1, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No Vayan, elijan otro lugar, otra zona mas segura No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran ##### jose dan jonathan ### 6/10 Okay #### Verified traveller Oct 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No es hotel, son departamentos aislados Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento". ##### Verified traveller ### 8/10 Good #### Verified traveller Oct 7, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra kök och ren lägenhet. Mycket dålig frukost. ##### Verified traveller ### 8/10 Good #### Ruben Oct 4, 2016 Liked: Cleanliness, room comfort #### Cómodo Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte. ##### Ruben ### 6/10 Okay #### Verified traveller Jul 2, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Centric but less than desirable Very small apartment with few conveniences. Poorly lit, poor breakfast. ##### Verified traveller ### 6/10 Okay #### Pablo, Neuquén Feb 8, 2016 Liked: Cleanliness, room comfort #### Aceptable eleccion Pasamos solo una noche. Aceptable. ##### Pablo ### 4/10 Poor #### Cesar, San Francisco Jul 25, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Hotel, The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!! ##### Cesar ### 8/10 Good #### Andreas Persson, Santiago Mar 19, 2014 Liked: Staff & service, property conditions & facilities, room comfort #### Prisvärt och mitt i city! Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas! ##### Andreas Persson ### 4/10 Poor #### Verified traveller Mar 12, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hay mejores por el mismo precio El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d ##### Verified traveller ### 4/10 Poor #### Alex, Toronto Jan 19, 2014 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Close to transit and museums, mostly 1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost. ##### Alex ### 4/10 Poor #### Verified traveller Dec 26, 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Camas confortaveis o apart hotel fica dentro de uma galleria,com lojas comerciais e café, só que abrem as 11h.Região muito barulhenta por ser muito central,tem bagunça na rua a noite toda. O quarto tem ótima cama de casal e uma de solteiro,cozinha equipada e a arrumação e feita todos os dias.Fica entre duas estações de metro(plaza das armas e belas artes ).o estacionamento é cobrado a parte. ##### Verified traveller ### 8/10 Good #### Charlie, Chicago Dec 5, 2013 Liked: Cleanliness, property conditions & facilities, room comfort #### Great Location; Very nice manager Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available. ##### Charlie ### 10/10 Excellent #### Josué, México Dec 4, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción Tuve una estancia agradable :) El edificio es muy seguro por lo cual, el cuarto es muy agradable y limpio, cerca hay muchos restaurants. Lo recomiendo ampliamente ##### Josué ### 4/10 Poor #### Verified traveller Nov 29, 2013 Disliked: Staff & service, property conditions & facilities, room comfort #### Somente a localização é boa Primeiramente não se trata de um Apart Hotel, não é hotel , é um predio de apartamentos onde existem alguns apartamentos para locação, o escritorio do responsavel fica em um dos andares do predio, quando cheguei de Taxi nem era possivel localizar , pedi para o taxi aguardar pois achei que estava em local errado, é um predio dentro de uma galeria, o café da manhã não existe, é deixado na geladeira um potinho com alguns itens, mas o que me deixou mais chateado é que no site informa que o ESTACIONAMENTO É GRATIS como aluguei um veiculo perguntei onde era o estacionamento para minha surpresa o responsavel me informou que não fazia parte mas que ele poderia abrir uma excessão e locar a propria vaga dele, por apenas U$ 16 a diaria e que eu não iria achar na redondeza por menos de U$ 24 , absurdo, pois alem de constar que eu tinha direiro ao estacionamento achei na redondeza por 3.000 Pesos Chilenos, equivalente a U$ 6, a INTERNET É HORRIVEL, SEM CONDIÇOES DE USO, o responsavel é muito gentil mas somente isto, gentil, NÃO RECOMENDO, acredito só pelo fato de não ter serviços de um Hotel já não vale a pena, estavamos somente eu e minha esposa, ainda bem , foi mais facil administrar os aborrecimentos e as frustrações. ##### Verified traveller ### 8/10 Good #### Kristina, Coppell, Texas Jul 1, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice apartment in middle of the city I just stayed for one night but wished I could have stayed for longer. This isn't a traditional hotel. The hotel company has several apartments they rent out as a hotel inside a large building with other apartments and hotel/apartments. It was in a great location in Santiago near the Bellas Artes Metro stop, restaurants, bars, and two markets nearby. The staff was also extremely friendly and helpful. I would definitely recommend this place. ##### Kristina ### 10/10 Excellent #### Alberto, Perú Apr 22, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitaciones confortables, limpias, y en buena ubicación. ##### Alberto ### 2/10 Terrible #### Hank Feb 20, 2013 Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel Review Stayed three nights in this hotel. The hotel staff speaks very little english so communicating with them is very difficult. When we arrived in the middle of the afternoon, our room was still occupied and we had to find something to do for almost three hours until the room was ready. The suite was very small but size was not an issue. However the amenities were lacking. There was a small couch but so uncomfortable you could not sit on it very long. The suites are not air conditioned. Our suite was on the 15th floor so there was a breeze that would cool the place down in the evening. Unfortunately the street noise was so bad you had to choose noise or heat. The staff did arrange for a winery tour and shuttle to the airport for a fee. That was good. ##### Hank ## Expedia's Latest Trends ### Hotels > [The Ritz-Carlton, Santiago](https://www.expedia.ca/Santiago-Hotels-The-Ritz-Carlton.h911539.Hotel-Information) > > [Fairmont Le Chateau Montebello](https://www.expedia.ca/Montebello-Hotels-Fairmont-Le-Chateau-Montebello.h10354.Hotel-Information) > > [Hotels in Lisbon City Center](https://www.expedia.ca/Lisbon-City-Center-Lisbon-District-Hotels.0-n6145189-0.Travel-Guide-Filter-Hotels) > > [Cottage #1: pristine waterfront! 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