Interior

Reviews of Lafayette

3 out of 5
Lafayette
Av. Nueva Providencia 2040, Santiago, Santiago Metropolitan Region

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 18 out of 69 reviews" "
Rating 4 - Poor. 8 out of 69 reviews" "
Rating 2 - Terrible. 7 out of 69 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, horrible hotel
Very old, not-well maintained, dirty, no Internet. Staff and location: great.
Stayed 8 nights in Jun 2018

4/10 Poor

Jeff, New York city

Disliked: Staff & service, property conditions & facilities, room comfort
Overall disappointing
Started with me showing up, saying I'm here for check-in, and the guy at the front desk responding "no check-in". I actually thought maybe I was in the wrong lobby and not even the hotel. After showing the reservation he insisted they had no open rooms and basically to go away. Eventually after arguing he called someone and they figured it out. As for the rest...meh...according to Expedia there is a gym...there isn't. The internet was spotty at best. The room itself if you're looking for simple well then it was ok. Nothing impressive and for the price you can find much better in the area.
Stayed 4 nights in Aug 2017

8/10 Good

Esteban, USA

Liked: Staff & service, room comfort
My impressions of a well-located favorite.
Good and friendly hotel for my visiting needs. LaFayett Suites is at the heart of ecctical Nueva Providencia a.k.a. Avda. 11 de Seotiembre, hub of major shopping centers, business & entertainment. Its staff is always friendly but room cleanliness is so-so. For folks accustomed to quite nights, this location is less than favorable.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the hotel was in a good location in the middle of Providencia, Santiago with a great breakfast option, it was dated. Also, cleanliness was not the hotels strong suit, and my kitchen was particularly dirty with old french fries in the fridge and sink.

6/10 Okay

Joe, Charlotte, NC

Hotel in Providencia neighborhood
Location was fantastic, close to two Metro stations and numerous places to eat and shop, including department stores and supermarkets.

10/10 Excellent

N&L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Intrepid travellers, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great value for money,in good part of town

8/10 Good

Noreen, New Westminster, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Baker group
I booked 8 rooms and everyone was pleased. It would have helped if there was someone that spoke English at the front desk. We did use hand language though. The breakfast was very good and they had a nice seating area on the seond floor that we were able to meet at.

8/10 Good

gerry

Liked: Cleanliness, staff & service
Overall a good experience
I have been there before. It does the job.

2/10 Terrible

chrisbrains1

Disliked: Cleanliness, staff & service, room comfort
BEWARE
AN ABSOLUTE DUMP! RUDE STAFF! PICK ANYWHERE ELSE! I TRAVEL TO SOUTH AMERICA EVERY 4 months and this is the least enjoyable hotel that I have ever witnessed!

2/10 Terrible

chrisbrains1

Disliked: Staff & service, room comfort
Horrible expirience! Severly aging...no English!
Wow, where to begin! The day I was leaving I was in a hurry to the airport and trying to drop my key off and I was held hostage by the guy at the front desk. I paid in full prior to the trip and he pulls out a bill for nearly the same amount. I provide the bill and said I paid which the prinout proved, but he insisted that I couldñt leave and I only paid a downpayment! What a joke! I said call the police. This was just the tip of the iceberg. NO ENGLISH IN THE HOTEL! If you are a tourist and dont know the city dont stay here! Room had furnishings from the 70s not to mention decaying floorboards and walls.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Lafayette Suites
In the heart of Providencia which is a very nice area for walking with many restaurants. Staff was friendly and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
La Fayette Suites - Santiago
The hotel is conveniently located, it is a hotel with 4 small apartments per floor consisting of a very small bathroom, a tight bedroom and a small open room with kitchenette, small table, small couch. The price is right for what it delivers. Clean.

10/10 Excellent

Lynne, WPB FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a small LR and a small bedroom. Needs a full size mirror. The staff was wonderful and the breakfast the best ever. Wld absolutely stay again.

8/10 Good

Verified traveller

Liked: Staff & service
Great Location
Hotel Lafayette is right in the heart of Providencia. Couldn't ask for a better location. Tons of restaurants and shopping. The famous Liguria Bar/Restaurant is just up the street. Close to subway for heading downtown and plenty of cabs on the street. The rooms show some wear and are very small. There is a lobby, but it's tiny. Breakfast area was clean and the breakfast was fine. Hotel Lafayette is nothing fancey, but for the price it's in a great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Unbeatable Stay
My girlfriend and I loved this hotel. We stayed here for 9 of our 11 nights in Chile, coming back to the city for the last 5 nights of our stay and booking back into this hotel because we enjoyed it so much. It is a no-frills suite with slightly hard beds, but we'd come back here immediately. It is nice to have a second room with kitchenette for an extended stay, the light and views are terrific, the staff is very helpful and the location is unbeatable.

4/10 Poor

Rodrigo, São Paulo

Disliked: Cleanliness, room comfort
If you can choose a non-smoking room, hotel should keep specific rooms for non-smokers
Cons: we asked for a non-smoking room, but all rooms smelled smoke wi-fi internet non-stable only 15 minutes of hot water (after that you should wait 45 minutes) supert-tight bathroom access to parking was tight and needed the only person at recepetion to open food running out at the last 30 minutes of breakfast, be quick! Pros: convenient location nice view at back rooms

10/10 Excellent

Loraine, Greenwood, ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff couild not have been more helpful. The location was terrific, not far from the highway & in a great neighborhood. It was a very safe place to walk & had some great restaurants nearby. The room was spotless . They washed the floors daily. The suite provided plenty of space. The garage space however was limited & did not have room for our large car on some days. So we had to pay to park in a nearby garage a couple of days. Breakfast was great. It was a plus to have 3 computers with wi fi access available to guests.

10/10 Excellent

Romina, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment hotel in Santiago
We arrived at the hotel in the early morning (8am) and they allowed us to go to our room right away. The room was spacious and clean. The heater was great for the cold winter weather. Full cable television. Warm shower. The breakfasts were well rounded and very fresh. Wireless internet connection from the room did not work consistently, but there were 3 computers in the lounge that were always available. Great part of Santiago, safe, upscale. The metro stop was just a block away so it took less than 20 minutes to get to the city centre.

10/10 Excellent

C, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place In Santiago
We thought the hotel was great. Small but very clean and comfortable. It is in an amazing area of Providencia. It's walking distance from everything, great restaurants, shops, nightlife etc. The hotel is very comfortable, older furniture but we didn't have any complaints. Yes it can be noisy because of it being on a busy street but we didn't mind that at all. So I guess it's a personal choice. Fernanda who was working the front desk when we were there was just awesome. She spoke good english and was very helpful. Even though we had to check out by noon we didn't have to leave to the airport until 10:00 pm that evening. She stored our luggage for us so we could tour the city all day and then even let us use a room to shower before we headed to the airport for a long trip home. I would totally recommend this hotel.

8/10 Good

Tom, Mercedes Norte, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small but nice
The hotel is very nice for the price. The bathroom is very small but that is ok. You only get around 15 minutes of hot water so it is best to wet down, soap up and rinse off if more than 1 needs to shower. The included breakfast is the same each day- cold cuts, cheeses, rolls and bread, cold cereal, yogurt and sweet rolls. There is hot coffee and tea bags and hot water. There is a small gym also. The hotel is very close to a Metro stop so you can get to other parts of the city.

8/10 Good

John, Calgary, Canada

Liked: Cleanliness, staff & service
Good for my purposes
Conveniently located to metro stops, decent wireless Internet access. There was a mini-kitchen so the room would be suitable for longer stays. Surprising number of English channels on the TV. Reasonable breakfast selection. Staff were very friendly although a few words of Spanish are helpful. Light sleepers will NOT like this hotel due to 24/7 traffic noise - not a problem for heavier sleepers like me though.

8/10 Good

Alice, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad for the price
A good place for the price. The kitchen is handy and well stocked. No hair dryer, though--at least not in my room. It's a good idea to bring your own travel alarm clock to Chile. None of the hotels I stayed at in Chile had clocks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location
Convenient location close to metro, restaurants, Bella Vista and san Cristobal hill.

2/10 Terrible

diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia Al llegar al check in me dijeron que el edificio estaba cerrado por remodelación que no se estaba recibiendo pasajero El recepcionista fue muy agresivo y tajante a pesar de mostrarle mi reserva pagada Sin mucho que discutir me fui y me retire a la calle a ver alternativa A los minutos salió a pedirme disculpas que había un error y se había confundido pero el mal rato ya no se compensaba Por otro lado la habitación no tenía toallas en el baño y no había servicio a esa hora al parecer En la mañana tampoco existía el desayuno buffet que decía incluía la reserva Y las instalaciones del hotel dejan mucho que desear Para nunca más volver a un lugar así Muy decepcionante
Stayed 1 night in Oct 2020

10/10 Excellent

MARTA, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
bien

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Avoid this place. The room was a lot worse than in the pictures. They haven't been renovated for decades so the hotel is not worth the money paid. With the same money you can find a lot better places in Providencia. Some workers of the hotel were nice.

8/10 Good

Lajos Marinkovic, FLL

Disliked: Room comfort
Bien
Kind of pricey for what you get.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ótima localização
A localização é excelente. Os funcionários muito eficientes e gentis, principalmente o Sr. Enzo. Café da manhã bom. Uma boa reforma nos quartos e banheiros e o hotel ficaria perfeito.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima calidad, sucio, sin agua caliente
Realmente la estadía en este hotel ha sido una sorpresa, entiendo que debería estar catalogado como de 1 estrella. La habitación con alfombra totalmente sucia, descuidada, despintada, etc... No tenía perchas para ropa, la habitación sin calefacción y hacia 0 grados... En el baño un cartel que menciona que el agua caliente dura 15 minutos y luego recupera en 1 hora, una cosa increíble, reservé 3 noches, pero luego de la 1ra me fui corriendo, hoteles.com me reintegró las 2 noches, eso Ok No lo recomiendo por menos dinero hay opciones 1000 veces mejores que esta

8/10 Good

Rafael Vello, Vitória-ES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pela terceira vez me hospedei neste hotel
Pela terceira vez me hospedei neste hotel. Não é chique, mas é limpo, seguro, confortável e o principal, perto de tudo. Existem até outros um pouco mais barato, mas distantes de tudo. Sem dúvida eu voltaria neste hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antiguo

2/10 Terrible

Alessandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bairro ótimo, mas escolha outro hotel !
O único ponto positivo do hotel é a localização. É melhor optar por gastar um pouquinho, pouco mesmo a mais, pois só fui para lá porque tive que alterar o dia da viagem . O melhor é ficar e outros no mesmo bairro. O hotel é minúsculo, velho, cama péssima e tudo sem manutenção adequada. Fiquei do dia 13 a 21 de setembro, neste período estavam tentando dar uma maquiagem no salão do café, mas para ficar aceitável, teriam que reformar o hotel inteiro. Outro ponto importante, nunca confie nas informações da portaria, quanto a locais e horários de visita, se certifique antes, pois são péssimos no atendimento.

6/10 Okay

Fernanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Ana

Disliked: Staff & service, property conditions & facilities
Fair hotel in Providencia
It's a fair hotel in a beautiful part of Santiago, but it's old, very noisy and doesn't have a gym, as they show in the website. They offer a nice breakfast with fruit, yoghurt and bread.

2/10 Terrible

Celso Cunha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima, aquilo não é local para uma hospedagem. Horrível, fora a localização.

6/10 Okay

gretta fernandes

Quarto e banheiro pequenos, mas com uma antesala bem estruturada com fogão, frigobar, mesa e sofá. O café da manhã é básico: pão, ovos cozidos, queijo, presunto, uma salada de frutas e iorgurte. O incoveniente é o horário de ínicio do café da manhã que só começa as 08h00min, muito tarde. O hotel fica muito bem localizado, perto de tudo, inclusive uma estaçao de metro. Os recepcionistas são atenciosos, mas a senhora que organiza o café da manhã é muito antipática. Só temos 15 min de banho quente, após esse tempo a água quente é cortada e só se restabelece em 45 minutos. O hotel atendeu as minhas necessidades e como fui sem expectativa nenhuma, não houve frustação.

10/10 Excellent

Rita, RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito familiar
Adorei o hotel!Muito familiar,próximo de grandes shoppings,lojas,restaurantes,pizzarias...Lindo bairro .Seguro,limpo,charmoso .enfim,nenhum outro bairro teria me proporcionado tanta satisfção.Visitei todos. Para quem gosta de estar perto de tudo,este é o hotel ideal!!!!Providencia.

6/10 Okay

Adriana, Rio de Janeiro

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Lafayette, em Santiago, Chile
Fiquei com bastante alergia respiratória no período em que me hospedei lá. O quarto possui carpete e cortinas de tecido, tudo bem antigo e, como fomos no verão, tínhamos que dormir com o ar condicionado ligado, uma vez que o calor é enorme. A combinação carpete e cortinas de tecido x ar condicionado foi como uma bomba pra mim. Não recomendo.

10/10 Excellent

Sonia, Brasilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização e hospitalidade
Localização favoreceu meu deslocamento aos principais pontos de interesse e todos os funcionários do hotel foram atenciosos.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Cristina, Guatemala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Lafayette, Santiago, Chile: buena ubicacion
Buena ubicación buen servicio, Desayuno bastante aceptable, mantenimiento de la habitación pésima, sobretodo las bañeras y las alfombras. Es falso que sea un hotel 3 estrellas, lo concidero maximo 2. Yo no volvería a usar este hotel

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Simples, ok para estadia rápida
O hotel é bem simples, e sem charme. Os elevadores são insuficientes para o fluxo. Cada andar conta com um elevador que é utilizado, também, pelo pessoal do hotel. Os quartos têm decoração simples, mas são limpos e confortáveis contando com ante-sala ecozinha com fogão. Tudo é muito simples, mas limpo e confortável. A cama é boa, o banheiro, pequeno. Há um sistema de corte de água quente após 25 min da abertrura da torneira de água quente. Tomei um banho frio por conta da demora da minha mulher em desocupar o banheiro, após o banho dela. O café da manhã é bom e os funcionário são cordiais. A localização é o ponto mais forte: pertíssimo do metrô, da Mac Donalds, de um shopping, farmácias e várias lanchonetes e restaurantes. Fica bastante fácil se locomover de lá. Recomendo se o objetivo for economizar sem abrir mão de um lugar limpo e confortável. Se o que se busca é algum charme, esqueçam!

10/10 Excellent

Itamar, Rio de Janeiro - RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Fayette Suites - Santiago
Hospedei-me no La Fayette Suites por seis dias e recomendo-o para quem busca simplicidade com conforto. O hotel não oferece luxo, é pequeno, mas tem ótimas acomodações (incluindo as comuns como salão de café da manhã, sala com computadores), além de ficar muito bem localizado. Providência é um bairro novo e conta com restaurantes, bancos, lanchonetes, supermercados, lojas e uma linha de metrô que leva às principais áreas da cidade. O pessoal do hotel é discreto e gentil, com destaque para a recepcionista Delma que ajudou-me em tudo o que precisei. Quaanto votlar a Santiago, sem dúvida que ficarei no La Fayette.

4/10 Poor

Nicolas, Rancagua, Chile

Disliked: Cleanliness, property conditions & facilities
Comentario para mejorar
El hotel es regular, ya que las habitaciones tienen agua caliente limitada por 15 minutos, despues hay que esperar 45 min para volver a tener agua caliente, La alfombra se encontraba con muchas manchas, las sabanas tenian una mancha de sangre. Cuando me encontraba en mi habitacion una persona entro sin golpear la puerta y mas ensima dejo la puerta abierta cuando intento salir.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Reserva com antecedência não atendida a contento
Ficamos no hotel La Fayette em 04 apartamentos duplos no período de 26/06/2011 à 02/07/2011. Fizemos reservas antecipadamente e solicitamos dois apartamentos duplos e dois twin (camas de solteiro), todos para não fumantes, pois o site dava esta opção. Quando hospedamos um dos apartamentos que deveria ter camas separadas era para casal e improvisaram uma cama meia boca no sofá da saleta. O quarto fede a cigarro assim como todo o hotel. Tivemos problemas com a descarga de um dos banheiros e o fogão de um outro. A equipe no geral é educada com exceção do recepcionista noturno, grosseiro e sempre fingia não entender o que dizíamos mesmo que falássemos devagar e com algumas palavras na língua dele. O hotel é muito bem localizado, e tem internet grátis. o café da manhã é franciscano, mas honesto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, próximo metrô, lojas, restaurantes. Café da manhã básico, mas suficiente. A recepcionista fez ligações reservando passeios com muito boa vontade.

8/10 Good

Yolanda, Colombia - Bogt{a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hotel con buen servicio vs costo
Es un hotel muy bien situado, con avenidas importantes y sistema de transporte ideal, metro, taxi, transporte masivo. sitios comerciales y casas de cambio. Mejoraria solamente el desayuno, de acuerdo al gusto de los huespedes. El hotel es limpio y su atenci{on agradable.