10/10 Excellent
Nayarit
Aug 12, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holitel Hotel, Santiago, Chile.
Nayarit
Stayed 1 night in Aug 2023
Holitel
3.0 star property
Guests can enjoy the peaceful garden, beautiful terrace views, or catch up on news in the lobby while staff assists with local tours.
Choose dates to view prices
Photo gallery for Holitel
Located near Costanera Center, Holitel offers a quiet retreat with continental breakfast. Guests appreciate the helpful staff, relax in rooms with free WiFi, or watch TV in the lobby. The terrace provides beautiful views, enhancing the garden's tranquil atmosphere.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Air conditioning
- Room service
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room, 1 Bedroom, Non Smoking
Standard Double Room, 1 Bedroom, Non Smoking
Highlights
Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Netflix
Cable channels
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Room, 2 Bedrooms, Non Smoking
Deluxe Room, 2 Bedrooms, Non Smoking
Highlights
Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Netflix
Cable channels
- Sleeps 4
- 1 Twin Bunk Bed and 1 Queen Bed
View all photos for Economy Double Room
Economy Double Room
Highlights
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Family Suite, Mixed Dorm
Family Suite, Mixed Dorm
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Netflix
- 1 bedroom
- Sleeps 4
- 1 King Bed and 2 Twin Beds
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About the area
Located in Santiago, Holitel is in the city center. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Chilean National Zoo and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
840 Av. Los Leones, Santiago, Región Metropolitana, 7500000
What's nearby
Costanera Center13 min walk - 1.1 km
Sculpture Park14 min walk - 1.2 km
Gran Torre Santiago19 min walk - 1.6 km- Municipal Market of Providencia16 min walk - 1.4 km
- Clínica Indisa4 min drive - 1.6 km
Getting around
- Matta Station8 min drive
- Los Leones Station13 min walk
- Santiago Intl. Airport (SCL)27 min drive
Restaurants
- Nice To Meat2 min walk
- Caramagnola Los Leones1 min walk
- Shell2 min walk
- Don Bono2 min walk
- Maple’s8 min walk
About this property
Holitel
Hotel near Costanera Center
Take advantage of free continental breakfast, a terrace, and a garden at Holitel. Guests can connect to free in-room WiFi.
Additional perks include:
- Free self parking
- A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
- A water dispenser, free newspapers, and tour/ticket assistance
Room features
All guestrooms at Holitel feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
- Showers, free toiletries, and hair dryers
- 32-inch Smart TVs with Netflix and cable channels
- Wardrobes/closets, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
- Free self parking on site
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:00 AM
Things to do
- TV in common areas
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Lockers
- Luggage storage
- Water dispenser
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- Terrace
Accessibility
- Elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch smart TV with cable channels
- Netflix
Food and drink
- Room service
More
- Air conditioning
- Desk
- Free local calls
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Holitel Hotel Santiago
Holitel Santiago
Holitel Hotel
Hotel Holitel Santiago
Santiago Holitel Hotel
Hotel Holitel
Holitel Hotel
Holitel Santiago
Holitel Hotel Santiago
Frequently asked questions
Is Holitel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Holitel?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Holitel on Mar 7, 2026 start from CA $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Holitel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.
What time is check-out at Holitel?
Check-out is at noon.
Does Holitel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Holitel located?
Located in Providencia, this hotel is within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Apoquindo are also within 1 mi (2 km). Los Leones Station is 13 minutes by foot and Pedro de Valdivia Station is 15 minutes.
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Reviews
Holitel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.8
Amenities
7.0
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 13 out of 25 reviews
10 - Excellent
13
Rating 8 - Good. 1 out of 25 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 25 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 25 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 25 reviews
2 - Terrible
6
Reviews
2/10 Terrible
Ivan
Oct 19, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrible and they overcharged aditional fees
Ivan
Stayed 2 nights in Oct 2023
10/10 Excellent
Rose marie
Oct 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadia ,el lugar muy centrico y agradable ,personal muy atento!!
Rose marie
Stayed 2 nights in Oct 2025
2/10 Terrible
Fabricio
Aug 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima experiência neste hotel.
Nao recomendo o Hotel porque o quarto tinha um cheio ruim, banheiro velho e com problema de fechar a janela, ralo do chuveiro ficava cheio e sem aquecedor. Sem variedades no cafe da manha, todo dia a mesma coisa. Pela fotos e bom, mas pessoalmente e horrivel..
Fabricio
Stayed 5 nights in Aug 2024
4/10 Poor
Gilberto
Jun 11, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
FRUSTANTE!
FOI UMA EXPERIENCIA FRUSTANTE PELO CUSTO BENEFICIO, APARTAMENTOS EXTREMAMENTE APERTADOS, SEM FRIGOBAR! O QUE NAO CONDIZ COM A FOTO PROPAGANDA DO HOTEL! CAFÉ DA MANHA INCLUSO MAS MUITO SIMPLES. ÚLTIMO DIA DE PERNOITE RESOLVERAM PINTAR UMA PAREDE DA SALA DO CAFE COM TINTA EXTREMAMENTE FORTE DE CHEIRO, QUE CONTAMINOU TODO O HOTEL, CHEGANDO À DA DAR DOR DE CABEÇA NOS HOSPEDES. UNICO PONTO POSITIVO ERA A LOCALIZAÇÃO! NÃO VOLTARIA LÁ E NÃO RECOMENDO.
Gilberto
Stayed 6 nights in Jun 2024
2/10 Terrible
Tomislav
Jun 3, 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Muy mala la acústica se escuchaba todo más parece motel que Hotel considero que es un motel parejero no lo recomiendo. Si bien es cierto, es barato y para pasar la noche no está a la altura
Tomislav
Stayed 3 nights in May 2024
4/10 Poor
Fernando
Apr 25, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Mucho por mejorar en la habitación. La ducha estaba rota y el receptáculo se llenaba de agua con facilidad. Aire acondicionado descompuesto. Al mencionarlo, no hicieron ningún esfuerzo por solucionarlo. Nos cargaron impuestos que supuestamente estaban incluidos con el precio de la reserva.
Fernando
Stayed 1 night in Apr 2024
10/10 Excellent
Gladys
Nov 24, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde 19.11 al 22.11
La atención del personal muy buena y atenta. Destaco a cada uno de ellos por su amabilidad y atención
Gladys
Stayed 3 nights in Nov 2023
2/10 Terrible
Daniel
Jul 15, 2023
Disliked: Cleanliness, property conditions & facilities, room comfort
HORRIBLE
La habitación es demasiado pequeña, la limpieza es horrible, habia resto de una manzana cuando llegamos, y el piso de baño con mucho polvo
Daniel
Stayed 1 night in Jul 2023
2/10 Terrible
Yelyzaveta
Mar 19, 2022
Disliked: Staff & service
Terrible customer service
I booked a room through Hotels, and few minutes before the check in, when I called the hotel they told me they are out of rooms and it’s impossible that I have a booking with them. I sent them the receipt on Whatsapp and they totally ignored me. No answer, no apology, nothing. Terrible service, and zero communication.
Yelyzaveta
Stayed 1 night in Mar 2022
2/10 Terrible
Verified traveller
Jan 9, 2022
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésima experiencia.
Las fotos no hacen match con el lugar. El edificio en general es sucio. Los dueños viven en el primer piso y cocinan su comida en el restaurante; cuando esto pasa todos los pisos huelen a grasa.
Las habitaciones tienen unos 8-10mts2 sin suficiente espacio para abrir las maletas.
No hay servicio en la recepción 24hrs; si sales hasta tarde es necesario tocar el timbre y esperar para que te dejen entrar al edificio.
El desayuno es solo dos rebanadas de pan blanco con una rebanada de jamón y otra de queso. No es como aparece en las fotos.
Verified traveller
Stayed 6 nights in Jan 2022
6/10 Okay
Mónica
Mar 6, 2020
Liked: Cleanliness
La relación precio/calidad no fue la esperada
Mónica
Stayed 2 nights in Mar 2020
10/10 Excellent
YANGBO
Nov 23, 2025
YANGBO
Stayed 2 nights in Nov 2025
10/10 Excellent
Luis
Aug 26, 2025
Luis
Stayed 1 night in Aug 2025
10/10 Excellent
Michael
Dec 12, 2024
Michael
Stayed 4 nights in Nov 2024
10/10 Excellent
Hernan
Nov 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hernan
Stayed 5 nights in Jul 2024
6/10 Okay
Verified traveller
Oct 30, 2024
Disliked: Staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Oct 2024
10/10 Excellent
MOHAMAD
Sep 8, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOHAMAD
Stayed 4 nights in Sep 2024
10/10 Excellent
Cesar Alberto
Sep 1, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cesar Alberto
Stayed 1 night in Aug 2024
10/10 Excellent
MOHAMAD
Jun 29, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOHAMAD
Stayed 4 nights in Jun 2024
8/10 Good
Nicolás
Dec 8, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Nicolás
Stayed 1 night in Dec 2023
6/10 Okay
FERNANDO
Sep 28, 2023
Liked: Cleanliness, staff & service
FERNANDO
Stayed 1 night in Sep 2023
10/10 Excellent
patrcio
Jun 19, 2023
patrcio
Stayed 1 night in Jun 2023