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Reviews

3.5/5 Good
106 reviews
"We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitche..."

Amenities

  • Pool
  • Free WiFi
  • Gym
  • Parking Available

Map

What's nearby

  • Popular Location
    Santa Lucia Hill
    2 min walk
  • Popular Location
    Plaza de Armas
    7 min walk
  • Popular Location
    Pontifical Catholic University of Chile
    9 min walk
  • Airport
    Santiago (SCL-Arturo Merino Benitez)
    15 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Suite

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Apartment, Multiple Beds

    Room Amenities

    • Sleeps 3
    More details

About this area

Santiago

Located in Santiago, ECO PLAZA Santiago is in the city centre and near a metro station. O'Higgins Park and Forest Park reflect the area's natural beauty and area attractions include Fantasilandia and Chilean National Zoo. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Hipodromo Chile.

Popular Location

What's nearby

  • Santa Lucia Hill - 2 min walk
  • Plaza de Armas - 7 min walk
  • Pontifical Catholic University of Chile - 9 min walk
  • Museum of Chilean Precolombian Art - 10 min walk
  • University of Chile - 14 min walk

Getting around

  • Bellas Artes Station - 5 min walk
  • Santiago Central Station - 18 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive

About this property

ECO PLAZA Santiago

3-star Santiago hotel in Downtown Santiago, walk to Plaza de Armas
This smoke-free hotel features a fitness centre, valet parking and a seasonal outdoor pool. Additionally, self parking, laundry facilities and tour/ticket assistance are on-site. All rooms are individually decorated and offer free WiFi and safes. Guests can enjoy deep soaking bathtubs, and other standard amenities include full-sized fridge/freezers, microwaves and cable TV. Weekly housekeeping is available.
ECO PLAZA Santiago offers 35 forms of accommodation with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.
Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Self parking (surcharge)
Valet parking (surcharge)
Extended parking (surcharge)
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Things to do

Fitness centre
Seasonal outdoor pool

Family friendly

Full-sized fridge
Laundry facilities
Microwave
Seasonal outdoor pool

Guest services

Front desk (limited hours)
Housekeeping (weekly)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Heating
Linens

Bathroom

Deep-soaking bathtub
Hairdryer (on request)
Rainfall showerhead
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

TV channels

Food and drink

Cleaning supplies
Cookware/dishes/utensils
Microwave
Oven
Paper towels
Fridge
Toaster

More

Individually decorated
Individually furnished
Iron/ironing board
Local maps
Safe

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

  • The front desk is open daily from 9:00 AM - midnight. <br />If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 17000 per night.
  • Cots (infant beds) are not available.

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: CLP 10000 per accommodation, per week, (varies per unit size)
  • Seasonally adjusted heating fee: CLP 10000 per accommodation, per week
  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Consumption Electricity fee: CLP 7000 per week for use over 50 kWh.
  • Consumption Heating fee: CLP 10000 per stay for use over 50 kWh.
  • Applies to stays of more than 1 night.
  • A damage deposit of CLP 50000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CLP 40000 per room (roundtrip)
  • Early check-in fee: CLP 25000 (subject to availability)
  • Rollaway bed fee: CLP 17000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The seasonal pool will be open from November to April.Pool access available from 9:00 AM to 7:00 PM Parking height restrictions apply.

Property is also known as

  • ECO PLAZA Santiago Hotel
5 - Excellent
25
4 - Good
36
3 - Okay
23
2 - Mediocre
14
1 - Poor
8
3.5
Cleanliness
3.1
Service and Staff
4.0
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay there

Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.

Stayed 7 nights in Aug. 2017

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.

3/5

Well positioned for my purposes

The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.

Pros: Position in the city, close to shopping and restaurants. Reasonably quiet.

Cons: Servicing and communication, room condition, marks on wall and dirty rugs , laundry could have a washing machine.

Location: Location was great, shopping restaurants, in city and close to Lastarria

1/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

the room was not very cleaned any very old.

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service

Overall ok

Nice room but horrible when it came to organising check in. My advise is call in before you turn up to make sure your room is ready!!

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