The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
Pros: Position in the city, close to shopping and restaurants. Reasonably quiet.
Cons: Servicing and communication, room condition, marks on wall and dirty rugs , laundry could have a washing machine.
Location: Location was great, shopping restaurants, in city and close to Lastarria