Very spacious clean and bright apartment with good facilities, although a washing machine would be very useful. Location is very handy near a fantastic shopping centre and easy to get into town, cabs at the major hotel next door and supermarket also just minutes away!
The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
It is a department, is a room, just consider that the breakfast is not included but at least you have everything to prepare your own food. It is comfortable and in a very good area. I was alone and I am a woman, I did not have any problem to get back to the department, and I was always traveling by the subway. Good !
Set in a tranquil and traditional part of the city, the Departamentos Nice & Cool are a beautiful Santiago de Chile …More
The apartment was not suitable for 4 adults as advertised, it would be ok for 3 only. The apartment had one double bed in one room, one single bed in another small room and a bed/sofa in the main living area. It was near impossible to communicate with the checkin staff and the front desk as they did not speak English and we have very limited spanish. Our apartment was not at the address advertised we were taken to another building a little further down the road. Apart from these issues it was cean and tidy. Next time we would stay elsewhere
Excellent place to stay! To enjoy the sights of Santiago, and still have a most pleasant stay, this location can't be beat. The apartment is clean, well-equipped, and looks out to the lovely green of Cerro Santa Lucia. It's near numerous cafés and restaurants and a large grocery store. Viviana was most helpful - arranged airport taxi, and a late checkout. Would definitely stay there again!
The apartment is centrally located, close to metro, very convenient . However, it is not easy to find at the beginning since the address is different from the exact street name. The room is cleaned everyday, like any hotel, that is a plus. The amenities are good. Lots of restaurants around and a big super market so this is extremely handy. Yet one thing to consider: there is no luggage storage so if you leave right after you check out, that's fine.