6/10 Okay
Verified traveller
Sep 23, 2019
Liked: Cleanliness, staff & service
Sorry but we were disappointed!
Sorry to write negative things especially after the reception ladies were so good. The hotel was misleadingly advertised. We booked to be stay in this hotel with a Park View and with a balcony to sit and view the park. This is not true. There is a balcony but it was less than half a meter in depth so you could not stand or sit on it. You would not have wanted to either as it was right on a narrow, busy road with a view of a tall untidy hedge and no park. The park is at least 200 meters away up the hill and cannot be seen from the hotel. The air con was not working properly and you could not open the window as it was too noisy from the traffic. The dining room was tiny, no windows to enjoy what could be a view across to the magnificent cathedral. Very disappointing to finsh our Camino del Norte pilgrimage in what we thought was going to be a lovely hotel. The reception team did their best to make our stay better.
Verified traveller
Stayed 1 night in Sep 2019