Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of ALEGRIA Caprici Verd

4.5 out of 5
ALEGRIA Caprici Verd
Avenida del Mar 3, Santa Susanna

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 191 reviews" "
Rating 8 - Good. 92 out of 191 reviews" "
Rating 6 - Okay. 28 out of 191 reviews" "
Rating 4 - Poor. 8 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Asia Lanae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a in an ok spot. I’m sure during the summer months it will probably be nicer. It’s fairly close to the beach. It’s about 55 minutes outside of Barcelona. So if you want to go into the city I would rent a car. The lobby of the hotel is nice and the outside pool looked nice. We didn’t get in because it was cold and a little rainy. However overall I would not recommend this hotel. We paid about $300 a night and it was not worth it at all. The rooms are super outdated. And the walls are very thin so you can hear everything. Our room was not that clean and it smelled like straight bleach and old wet rag. The shower was not that clean either. One day we had absolutely not water coming out of our shower and sink and our toilet completely stopped working and would not flush. They advertise “all inclusive” but it is not. Only some alcohol is. The food is mediocre. Pretty flavorless. My wife also got terrible food poisoning from the food. Also, I’m not sure if they advertise “pet friendly” but there were dogs there. We didn’t mind. But for people who don’t like dogs or are allergic, something to keep in mind. They also advertise a spa but it’s a small indoor pool with a jacuzzi. They also advertise laundry and kids club and babysitting which is one of the main reasons we picked this hotel and when we inquired they told us “no. We don’t do that.” Overall this hotel was not worth the $1500 we spent. Please save your money.
Stayed 6 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel.
This is a nice hotel. We stayed for two nights. Our room was very clean and comfortable. The food was fine with quite a wide choice. There wasn’t any entertainment on the evenings we were there and as a result the hotel was very quiet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, it was a rainy day when we stayed, but the hotel offers many entertainment options even on a rainy day.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fabulous! I don't like the fact the hotel has been taken over by another company and would hate to see the standards drop and things change.
Stayed 14 nights in Jun 2021

6/10 Okay

Yossi

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
They are charging extra fees for anything! No coffee service in the rooms, no laundry baskets etc... this is not 4 stars hotel
Stayed 3 nights in Aug 2019

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was lovely and clean, facilities were great however the buffet food was basic but plentiful. Evening entertainment was fine and the day time all-inclusive nets crew put on activities if you were that way inclined.
Stayed 5 nights in Aug 2019

2/10 Terrible

Upvan, Dallas, Texas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Nothing unique about this property. It’s close to the beach and that’s the only thing good about this hotel.
Stayed 7 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap spring break
Great hotel which was very reasonably priced. Indoor pool was brilliant for the cloudier days.
Stayed 4 nights in Apr 2019

10/10 Excellent

Maria

Great family stay
As a family we enjoyed the stay. Highly recommended. Great location
Stayed 3 nights in Aug 2018
Response from exp on Sep 4, 2018
thanks for your feedback

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Caprici Verd
Nice hotel, good location, good selection of food. Entertainment staff around to keep kids amused. Handy for the beach.
Stayed 3 nights in Aug 2018
Response from exp on Aug 8, 2018
thanks for your feedback

10/10 Excellent

Sham, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel as good as a 5star. Only bad point is location as it located in a very quiet place woth nothing much around. We went Full board and all.meals were excellent. Great facilities at hotel and was very very clean.
Stayed 4 nights in Apr 2018
Response from exp on Apr 18, 2018
thanks for your feedback

10/10 Excellent

Thiam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to reach and excellent overall
Very easy to reach hotel from Barcelona airport - Train into Barcelona, Change at Sants (or a couple of others in Barcelona) station, Second train all the way to Santa Susanna, Out of the train, cross a minor road and straight into hotel! Our stay was highly enjoyable - room comfortable with view of pool and sea, food excellent, facilities clean. Will stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No air condition from Saturday till Wednesday. I think is too much from one week vacation in this hotel. Nobody cares since it was already paid As regards food was very good but when we talk about sweets they are far too reach ordinary standard. Management must think that this is a 4 star superior. Rating of food 4 star while sweets 1 star hotel. I AM NOT SATISFIED.

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family friendly hotel close to the beach
Clean hotel, good sized rooms, bed a little too firm for me but great holiday. Hotel is in an excellent location for trains (which we never heard) and near enough to enjoy the bustling Malgrat de mar but get away from the noise.

10/10 Excellent

Pam, New York State

Liked: Cleanliness, staff & service, room comfort
Wonerful Stay
We will return to the Caprici Verd. Although the hotel is starting to show some wear and tear, the hotel staff was wonderful, welcoming and helpful. The food was better than excellent. We are looking forward to our next stay. One traveler was disabled and a wheelchair user--the rooms for the disabled have a good wetroom for showers/bathroom. Those rooms, however, face the mountains and not the sea/pool.
View out our window
Cafe'  outside, facing the beach
Hotel bar--pool right outside
Bar/lounge area

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April (Low season) Stay - Caprici Verd
Wonderful accommodation, with great staff, quiet location but close to beach and resort centre. Friendly service, evening entertainment, good food and reasonable prices at the bar. Surprised at some of the comments on Trip Advisor (noisy restaurant, bland menu, noisy to car park side - we never experienced any of these issues). Would recommend to all.

8/10 Good

Gary, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Nice, clean hotel - ideal for those wanting a cheap break Located at the quieter end of Santa Susanna, but only ten minutes walk from Malgrat night life

6/10 Okay

Steve, San Francisco

Liked: Cleanliness, staff & service
Nice resort-like hotel near beach.
Fine resort-like hotel near the beach in Santa Sussanna, Spain. The staff was unbelievably good. They were really helpful, friendly, and they really would go the extra mile to provide you service quickly. The outdoor pool was nice. The room itself was rather plain, and the beds were hard. On booking, we got a price that was different than the searched listed price because there was a substantial surcharge for extra guests (which meant our kids). Price was still ok after that, but seemed a bit shady. The most annoying thing about the place was that the internet was terrible. It only worked during the middle of the night when no one was on. It's OK to not be online when you're spending your time sitting by the pool or swimming in the sea, but not great when you're trying to look up recommendations for a place to eat dinner nearby, or some place to take the kids to see. If you're looking for Club Med light, this is a fine place, but not if you want to explore the nearby region of Catalunya and do other things besides walk along the boardwalk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food needs to improve but the rest was great.
The only thing that lets the hotel down is the hot buffet food is not kept hot, this needs attention.

8/10 Good

Tom & Gerri, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would go back.
Caprici Verd is a lovely well kept hotel. It is in a lovely location and great if you are after a quite relaxing holiday. The food was excellent, probably the best we have ever had, well cooked and of excellent quality. Staff in the dining room were really nice and helpful especially Andy and Jamie. The only negative points were the entertainment - ok if you like ballroom dancing (although it was good fun to watch) and some of the staff at reception could do with some customer service training.

8/10 Good

MIREIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitación bastante vieja. No hay enchufes para cargar el movil cerca de la cama. Solo un en la entrada. Tuvimos que desenchufar la nevera para cargar el teléfono. Por la noche mucho ruido de maquinas exteriores. Creo que necesita actualizarse. Hoy en día todos llevamos dispositivos para cargar. El personal es muy amable y profesional. El servicio de spa e hidromasaje un desastre porque te hacen coger cita mediante un QR que no funciona porque te da como que está lleno siempre pero le pregunté a la chica de recepción y me dijo que le preguntara directamente al socorrista y.. ¡sorpresa! Estaba vacío todos los días durante toda la mañana. Esto deberían de solucionarlo porque en temporada baja si da esos problemas no quiero ni pensar que pasará en verano. Si no llegamos a preguntar en recepción, nos quedamos sin poder usar un servicio que estaba vacío. Todos los días por la mañana solo estábamos máximo tres personas y caben 25. Por lo demás todo correcto.
Stayed 3 nights in Apr 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diner was van matige kwaliteit. Af en toe geen water beschikbaar in de badkamer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Florin Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Sep 2023

8/10 Good

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encuentro que no es correcto que con la pensión completa no entre el agua, entiendo que los refrescos puno
Stayed 2 nights in Aug 2023

2/10 Terrible

Roger

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Zeer slechte szrvice, eten slecht kamers zeer gehorig, personeel spreekr slechr Engels, douche vies.
Stayed 3 nights in Apr 2022

8/10 Good

Christian, Mont de marsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement agréable
Stayed 1 night in Nov 2021

8/10 Good

Christian, Mont de marsan

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix.
Stayed 1 night in Nov 2021

6/10 Okay

Manuela

Travelled with partner
Personal Ist unfreundlich, das Essen war nicht qualitativ. Sehr laut beim Essen, Personal räumt Geschirr sehr laut ab. Büffet sehr einseitig. Zimmer nicht sauber.
Stayed 3 nights in Sep 2021

6/10 Okay

Marcelo

Stayed 3 nights in Sep 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre bien insonorisées contrairement à d’autre hôtel du même type, les espaces sont bien répartis car malgré le monde on n’a jamais l’impression d’être les uns sur les autres, buffet plutôt correct et variés, piscines top, après juste un peu dommage car malgré un nombre très important de français pas de personnel à la garderie qui parle français du coup pour les jeunes enfants compliqué de les laissés.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Youri

Liked: Staff & service, property conditions & facilities, room comfort
4 балла из 5 с натяжкой !!!
Гостиница неплохая, учитывая расположение, бесплатная парковка для машины и интернет + стоимость в самый отпускной период в августе. Но есть 2 минуса... Анимация вечерами никакая... Приходилось искать развлечение в других гостиницах, где выступали группы достойного уровня и зажигали по полной программе. Второй минус, это уборка номера... Такое впечатление, что просто прошлись мокрой тряпкой по полу, а клочья пыли 2 недели так и лежали под кроватью, как и на мебели. Непонятно, за что уборщицы номеров получают зарплату ???
Stayed 12 nights in Aug 2019

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cet établissement.
Séjour très bien , animation en soirée moyenne. Sinon personnels à l écoute , très gentil et accueillant.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses Hotel an hervorragender Lage.. einziger negativ punkt... der Essensraum wirkte mehr wie eine Uni-Mensa, als Ferien Urlaub..
Stayed 5 nights in Aug 2019

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, équipe animation moyenne et peu de spectacles de qualité, pour le reste impeccable.
Stayed 11 nights in Jul 2019

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BELLES VACANCES A POUVOIR DONNER A D'AUTRES PERSONNES
Stayed 8 nights in Jun 2019

4/10 Poor

Catarina

Travelled with pets, Travelled with partner
Disliked: Staff & service
Propreté limite, bruit infernal, personnel pas trop sympa
Stayed 4 nights in Mar 2019
Response from A on Apr 30, 2019
Gracias por sus comentarios. Saludos

8/10 Good

Marcis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from A on May 3, 2019
Gracias por sus comentarios. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from A on Apr 30, 2019
Gracias por su comentario. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from A on Apr 30, 2019
Gracias por su comentario. Saludos

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très agréable
En face de la gare ce qui permet d'aller visiter barcelone en train, journée à la roca village pas très loin non plus en voiture pour faire du shopping. Piscine chauffée l hiver ce qui est agréable parking gratuit ce qui est un plus. Personnel disponible et sympathique
Stayed 5 nights in Mar 2019

10/10 Excellent

Crina, Dortmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Position, sehr nahe am Strand. Sehr schöne Aussichten vom Balkon, egal wo man das Zimmer hat. Das Essen war ziemlich gut und auswechslungsreich. Personal sehr bemüht und nett. Zimmer sehr sauber und alles wird täglich gewechselt, wenn man wünscht. Das Einzige, was uns persönlich etwas gestört hat, war dass man mit Hunden auf Zimmer darf. Bellen in der Nacht ist nicht so mein Ding.
Stayed 14 nights in Aug 2018
Response from exp on Sep 20, 2018
Thanks for your feedback

8/10 Good

manu, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel tipico de la costa brava bien ubicado
hotel bonito cerca de la playa con buenas instalaciones ,personal sumamente agradable al que solo le pongo un pero.Entiendo que tiene un buen precio pero la comida es mejorable en cuanto a variedad y calidad Por lo demás hemos estado a gusto.
Stayed 4 nights in Aug 2018
Response from exp on Aug 22, 2018
gracias por sus comentarios

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
farniente et soleil!
Stayed 4 nights in Jul 2018
Response from exp on Nov 19, 2018
thanks for your feedback

8/10 Good

Oxana, Hamm, NRW

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhiges Hotel trotz vielen Familien mit Kids
Hotel liegt fast am Ende der Reihe von Hotels. Hoteleinrichtung einfach und schlicht. Hotelpersonal freundlich, hilfsbereit. Essen gut. Keine laute Animation. Eher ruhig trotz vielen Kinder. Zum Strand ca. 5 Min zu Fuß. Strand gut, aber das Meer ist nach ca. 3 m Entfernung vom Strand sofort 2 m tief.
Stayed 12 nights in Jul 2018
Response from exp on Aug 6, 2018
thanks for your feedback

8/10 Good

Cliente, Genève

Liked: Cleanliness, property conditions & facilities, room comfort
À la réception quand on est arrivé on nous donne une carte pour entrer dans notre chambre sans nous dire que cette carte est valable pour l’ele Aussi alors du coup on a dû chercher pendant dix minutes comment allumer la lumière puis y avait un coffre fort et ça personne nous a dit que y avais un est qu’il était payant c’est abusé j’ai jamais vu ça le restaurant dans l’hotel parfois on mangeait on bas on payer 12 euros par personnes et il fallait encore payer les boissons séparément du vol quoi mais bon hocel lui même est beau propre
Stayed 7 nights in Jul 2018
Response from exp on Aug 1, 2018
thanks for your feedback