Santa Rosa Vacation Packages

we like the position, the breakfast was excellent

Manage your expectations- the resort is not luxury or upscale, but was "fine" overall. Our family has been to over a dozen all inclusive resorts all across the Caribbean, so we have clear standards for what makes a resort good or great. The check in process was a bad. The deposit we paid to Expedia did not transfer to the hotel so we had to pay the whole amount at check in. When we got to our room we noticed that all the rooms are accessible on the exterior of the corridors. This may not be a big deal to some, but it felt cheap. The rooms are also dated. Our shower was missing a door as was our closet. The TV didn't work & there was very little light in the room beyond the window/sliding door (which is all you need during the day, but night was a different story). The resort felt like it was half-staffed when we went in July 2026. It didn't feel like there were enough staff for the number of guests. There is no beach service for drinks, even down at the Sun Club section where we were. I didn't feel like many of the staff enjoyed their jobs, it's likely because they were so understaffed and overworked. The food is decent, nothing amazing, but my crew was satisfied. The pools were dirty- one was so murky you couldn't see the bottom while we were there. The best thing we did was rent a car so we could enjoy some beach time during the morning and then go off resort after lunch. Best part of the resort is the snorkeling- It's really great right off the beach. Bring your own gear!