Ratings based on 483 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from High Peak

Nice hotel close to all the sites and restaurants

Posted 17-Aug-2017
Pros: Location
Location: Site seeing all within 20 minutes and restaurants from 5 minutes
Very enjoyable, the A/C was ok and it was mid 30,s when we were there any higher and it would have struggled. But pound for pound this 3 star is cracking good value and the location is great.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel in a quiet area

Posted 10-Aug-2017
Pros: location,staff, room, beds
Cons: fresh fruits for breakfast as some people might have allergies or be vegan. So having more plant based alternatives would be nice.
Location: Amazing location. About 5-7 from central station and 2 minutes from tram.
Nice hotel with a good location as it's only one stop away from central station. Comfortable bed and clean room. My only issue was breakfast as they didn't have any fresh fruits.
2 out of 5
by A verified traveller

Out dated. Stuffy, dusty, hot. Bad wifi.

Posted 3-Aug-2017
Pros: Location was ok.
Cons: AC, cleanliness, decor, internet
Location: Close to river, easy walk into town. A short walk to market.
The AC in the room did not work very well and it was very hot. It was very dusty (I think the AC need a knew filter.) Over call not perfectly clean. There was a few mosquitoes in the room and we got lots of bug bites in just 2 nights. Wifi was very bad.
4 out of 5
Recommended
for Everyone
by A verified traveller from Albany, New York

Nice

Posted 19-Jul-2017
The rooms were surprisingly spacious and all of the staff were very friendly and helpful. The bathroom was also very clean and the beds weren't bad.
3 out of 5
by A verified traveller from florida

Very old facilitiws

Posted 4-Jul-2017
The hotel stay was nice but not like it was in the pictures. There was mold growing in the bathroom and the shower nozzle was not positioned right in the bathroom (got water everywhere). Other than that, breakfast was okay and so was everything else.
3 out of 5
by A verified traveller

Nice when the children had gone

Posted 10-Jun-2017
First two days full of schoolchildren. They were very noisy and unsupervised on our floor. Breakfast was the same. Rest of 5 days were fine.
4 out of 5
by Jacqueline

This traveller left a rating score only Posted 12-Apr-2017 on Hotels
4 out of 5
by Leonard

Quiet, comfortable and spaciousness

Posted 3-Mar-2017 on Hotels
Very good location. Very spacious room, clean and with a cosy air of ancient baroque style. Close to attraction points and we loved to walk along the Arno .
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Feb-2017 on Hotels
3 out of 5
by A verified traveller

Average hotel

Posted 3-Nov-2016 on Hotels
The floor wooden tiles need fixing.