Title: La Isla Huatulco (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6051926&destination=Santa+Mar%C3%ADa+Huatulco%2C+Oaxaca%2C+Mexico&selected=3728705&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Isla Huatulco Travelers enjoy ocean views and hearty breakfasts at this coastal retreat, then choose between poolside cocktails or exploring nearby attractions by shuttle. ## Photo gallery for La Isla Huatulco ![View from property - La Isla Huatulco (Santa María Huatulco)](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/77c2e753.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine - La Isla Huatulco (Santa María Huatulco)](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/57f6f8b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board - La Isla Huatulco (Santa María Huatulco)](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/894d15ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas - La Isla Huatulco (Santa María Huatulco)](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/7b94798c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - La Isla Huatulco (Santa María Huatulco)](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/39f17ce7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Isla Huatulco sits near Chahue Beach, offering a complete beachside experience with its poolside bar and three restaurants serving international cuisine. The property features a garden for relaxation, a playground where children can play, and a café for a casual coffee break. ## Reviews 7.0 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar. 25 - Mar. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 26 - Mar. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3728705&PinnedHotelID=3728705&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room, 1 King Bed (La Isla) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/2ff36c09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (La Isla) - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds (La Isla) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728705/d38d5376.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds (La Isla) - 377 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/39000000/38950000/38943900/38943813/d656ccf5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel el Risco San Pedro Pochutla - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 3 reviews CA $93 CA $110 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Hotel-El-Risco.h38943813.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6051926&destination=Santa María Huatulco&destType=MARKET&latLong=15.832953,-96.320775&searchId=85a6a82d-633c-45cf-8171-be5e8ef25eaa&top_cur=CAD) Ad ![Exterior detail](https://images.trvl-media.com/lodging/6000000/5640000/5636800/5636742/352c0934.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cabanas Biuzaa San Pedro Pochutla - Parking included - Free WiFi - Bar - Room service 8.4 Very good 301 reviews CA $39 CA $46 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Cabanas-Biuzaa.h5636742.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6051926&destination=Santa María Huatulco&destType=MARKET&latLong=15.832953,-96.320775&searchId=85a6a82d-633c-45cf-8171-be5e8ef25eaa&top_cur=CAD) Ad ![Grand Villa, 1 King Bed, Sea View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111900000/111898800/111898766/677b4d12_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Mazunte, Member of Small Luxury Hotels Santa María Tonameca - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 26 reviews CA $442 CA $568 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Santa-Maria-Tonameca-Hotels-La-Valise-Reserve-El-Toron.h111898766.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6051926&destination=Santa María Huatulco&destType=MARKET&latLong=15.832953,-96.320775&searchId=85a6a82d-633c-45cf-8171-be5e8ef25eaa&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6340000/6339100/6339023/8cc225bc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ZOA Hotel - Michelin Key Winner - Adults Only Santa María Tonameca - On private beach - Pool - Pet friendly - Parking included 9.6 Exceptional 159 reviews [](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-ZOA-Hotel-Adults-Only.h6339023.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=6051926&destination=Santa María Huatulco&destType=MARKET&latLong=15.832953,-96.320775&searchId=85a6a82d-633c-45cf-8171-be5e8ef25eaa&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Maria-Huatulco-Hotels-La-Isla-Huatulco.h3728705.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Maria-Huatulco-Hotels-La-Isla-Huatulco.h3728705.Hotel-Information) ## About the area Located in Santa Cruz, a neighborhood in Santa María Huatulco, La Isla Huatulco is near the airport and near the beach. La Entrega Beach and Marina Chahue are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Huatulco National Park and Santa Cruz Bay. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area. [Visit our Santa María Huatulco travel guide](https://www.expedia.ca/Santa-Maria-Huatulco.dx6051926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.75035%2C-96.13767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Gxvej8zfWm5jsO9azSf8xb5KsAI=) Blvd Benito Juarez Mza 3 Lote 4 Bahias, De Huatulco, Santa María Huatulco, OAX, 70989 ### What's nearby - ![La Entrega Beach featuring landscape views and a sandy beach](https://images.trvl-media.com/place/6075756/85af0e50-b01d-4904-9c10-82d3c3d3a3f0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Cruz Bay 10 min walk \- 0.9 km - ![PUERTO DE SANTA CRUZ HUATULCO, OAXACA, MÉXICO](https://images.trvl-media.com/place/553248635997366850/cd007979-3a39-4688-900e-4607b334bfe9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Santa Cruz 12 min walk \- 1.0 km - ![Chahue Beach featuring a beach](https://images.trvl-media.com/place/6075758/3385b532-36e1-4332-8775-a93719555b78.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chahue Beach 5 min drive \- 2.3 km - ![The historic Plaza Republica Square and gazebo kiosk, with the Immaculate Conception church in view, in the historic center of Mazatlan, Mexico.](https://images.trvl-media.com/place/640152616436654080/f76ea339-d5ac-4522-ab2f-dc8237a95408.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Zócalo 7 min drive \- 3.3 km - Huatulco National Park 14 min drive \- 7.3 km ### Getting around - Bahias de Huatulco Intl. Airport (HUX) 24 min drive ### Restaurants - Niko's 5 min walk - mercado organico Santa Cruz 10 min walk - Oro negro 8 min walk - Ve el Mar 13 min walk - Restaurante Tangolunda 5 min walk ## About this property ### La Isla Huatulco Hotel near La Entrega Beach At La Isla Huatulco, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a garden and a playground. Other perks include: - An indoor pool and an outdoor pool, along with pool umbrellas - Buffet breakfast (surcharge), a free area shuttle, and free bicycle rentals - Self parking (surcharge), luggage storage, and tour/ticket assistance - Meeting rooms, a 24-hour front desk, and a front-desk safe Room features All 90 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks like free bottled water. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Balconies, limited housekeeping, and desks ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9620000/9610700/9610654/3295e797.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Huatulco by IHG Santa Cruz - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 1,004 reviews CA $128 CA $153 total includes taxes & fees Apr 25 - Apr 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=9610654&PinnedHotelID=9610654&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, free beach shuttle, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2250000/2246700/2246617/0c5c7591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Blanca Huatulco Sector R - Pool - Pet friendly - Kids pool - Parking included 8.8 Excellent 1,005 reviews CA $130 CA $155 total includes taxes & fees Apr 16 - 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Free area shuttle - Self parking on site (surcharge) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 150 for children - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar ### Restaurants on site - La Isla Snack Bar - Latitud 15 ### Things to do - Children's pool - Free bicycle rentals - Gym - Indoor pool - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (once per stay) - Tour and ticket assistance - Wedding services ### Business services - 1,249 square feet of conference space - Meeting rooms ### Outdoors - Beach umbrellas - Garden - On the bay - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 buildings - 3 floors - Built in 2010 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - iPod dock ### Food and drink - Free bottled water ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as La Isla Huatulco Isla Huatulco Beach Club Santa María Huatulco Isla Huatulco ta ía Huatulco La Isla Huatulco Hotel La Isla Huatulco Beach Club La Isla Huatulco Hotel Beach Club La Isla Huatulco Santa María Huatulco La Isla Huatulco Hotel Santa María Huatulco ## Frequently asked questions ### Does La Isla Huatulco have a pool? ### Is La Isla Huatulco pet-friendly? ### How much is parking? ### What time is check-in at La Isla Huatulco? ### What time is check-out at La Isla Huatulco? ### Where is La Isla Huatulco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Isla Huatulco Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.6 Location ### 7.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 66 8 - Good 145 6 - Okay 92 4 - Poor 42 2 - Terrible 30 ## Reviews Verified ### 2/10 Terrible #### Esperanza Dec 31, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad service on my checkin, very bad organization. No towels on the bathroom, no hot water on the shower, i called reception 4 times for get tv and A/C control remote. The breakfast was included but take the people to another place because no restaurant,i n the hotel i was waiting almost 45 minutes for have breakfast. ##### Esperanza Stayed 4 nights in Dec 2021 Verified ### 2/10 Terrible #### Rosa Elena Dec 29, 2021 Disliked: Staff & service, amenities, property conditions & facilities No coincide lo que ofrecen, con lo que en realidad es. La oublicidad es engañosa. La comida del desayuno estaba podrida. No había toallas en el hotel. Nunca supimos quién es el gerente. La cocina y comedor estaban sucios. El sevicio fue pesimo en la cena navideña y en el desayuno. No cuentan ni ckn bebidas, ni cln hielos. ##### Rosa Elena Stayed 3 nights in Dec 2021 Verified ### 2/10 Terrible #### Octavio Aug 5, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesimo Mal. Pará empezar la cama no estaba limpia, había pepel sanitario entre las sabanas, me dieron una jerga de taete, me salió un pelo en las enchiladas. Te revisan como si fueras criminal al dejar el cuarto. Te rometen cosas que no es verdad. Las instalaciones son muy incómodas ##### Octavio Stayed 3 nights in Aug 2021 Verified ### 10/10 Excellent #### Verified traveller Jun 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities En realidad por la situación actual, el hotel estaba completamente solo y sin servicios de alimentos. es una pena por que las instalaciones se están deteriorando por el poco uso, y es altamente probable que por el poco mantenimiento. ##### Verified traveller Stayed 3 nights in Jun 2021 Verified ### 8/10 Good #### Verified traveller Jun 7, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### Verified traveller Stayed 2 nights in Jun 2021 Verified ### 8/10 Good #### Maranatha Oct 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta bastante bonito, la comida muy rica, excelente servicio de la señora de las quesadillas, lo unico que me desgasto un poco fue el servicio de la recepcion. ##### Maranatha Stayed 4 nights in Aug 2018 Verified ### 6/10 Okay #### Verified traveller Apr 10, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities The murals painted throughout the exterior are beautiful, but the lack of attention to detail really took away from the experience. Towels, linens, and dishes in the breakfast room were all worn out, and things were clean on the surface but not well kept. We had mold behind the sink in our room, and one of our mattresses collapsed into the bed frame, which was very dirty underneath (and we had to fix it, we called the front desk but nobody ever came to help). The pool was fairly clean, but there were weeds growing up through the pavement cracks and the lounge chairs were very worn out. Also the area around the pool had not been swept in quite awhile - debris on our first day was still there a week later. There was one empty hot tub that was totally exposed with no caution sign, probably at least 4 feet deep, a potential hazard for kids and adults alike since it was right next to a walkway. Staff were not especially friendly, and just did the bare minimum. Food was expensive for the quality, and the location of the hotel is not ideal either. Next time we visit Huatulco, we will select a different hotel. ##### Verified traveller Stayed 6 nights in Mar 2019 Verified ### 8/10 Good #### Verified traveller Mar 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien, Salvo el agua caliente de la regadera. A veces salía muy caliente por un momento y se enfriaba, en otras ocasiones no salía caliente. ##### Verified traveller Stayed 2 nights in Mar 2019 Verified ### 4/10 Poor #### Verified traveller Mar 1, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones en mal estado, olvido del personal em dar instrucciones de uso de alberca solo hasta las 8pm en playa. No habia toallas en la habitacion, no servia llave de entrada a habitacion, no servia lavabo.etc etc ##### Verified traveller Stayed 3 nights in Feb 2019 Verified ### 10/10 Excellent #### Verified traveller Feb 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Los desayunos en el buffet, no estaban del todo bien.. les falta sabor .. de ahi en fuera todo bien ##### Verified traveller Stayed 4 nights in Feb 2019 Verified ### 4/10 Poor #### Verified traveller Feb 5, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PESIMO Pésimo, esta lleno de cucarachas, el gerente jamas se digno a atenderme, querían fumigar mi habitación y que me quedara en la misma jamas subieron a fumigar , no me ayudaron, tuve que pagar otro hotel no hicieron devolución de mi dinero pésimo servicio pésimo hotel jamas regresaría, no deverian promocionarlo en Hoteles.com pues ustedes son los que quedan mal, ademas que los demás hoteles saben que Isla huatulco tiene problemas de cucarachas ##### Verified traveller Stayed 2 nights in Feb 2019 Verified ### 6/10 Okay #### David Jan 28, 2019 Liked: Cleanliness #### Could be better It was ok ##### David Stayed 3 nights in Jan 2019 Verified ### 8/10 Good #### Verified traveller Jan 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos parecio que las toallas de baño se ocupan renovar las instalaciones muy limpias y personal muy amable ##### Verified traveller Stayed 7 nights in Jan 2019 Verified ### 8/10 Good #### Jorge Jan 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es bueno el hotel, solo cuando está a toda su capacidad, no mantiene la alta calidad. ##### Jorge Stayed 4 nights in Jan 2019 Verified ### 10/10 Excellent #### Armando Jan 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena eleccion Buena estancia... lo elegimos para pasar nuestras vacaciones, la relación comodidad precio es buena a demás está muy bien ubicado ##### Armando Stayed 3 nights in Dec 2018 Verified ### 4/10 Poor #### Erick Dec 31, 2018 Cuando llegue al hotel no tenían registrada mi reservación. ##### Erick Stayed 2 nights in Dec 2018 Verified ### 8/10 Good #### Verified traveller Dec 26, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Huatulco es excelente, todo queda super cerca. Si hacen reservaciones háganlo directamente en el hotel, si lo hacen por Expedia sale muy maluco nosotros lo hicimos y las reservaciones las hicieron mal y en el hotel tuvimos algunos contratiempos ##### Verified traveller Stayed 4 nights in Dec 2018 Verified ### 4/10 Poor #### Nadisva Dec 24, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service Cuando llegué a recepción para que me asignaran mi habitación, había mucha gente y sólo había UN joven que no se daba a basto. La puerta de la habitación nunca abrió, personal de mantenimiento acudió a auxiliarme para abrir y no pudieron, les falta mantenimiento. Regrese a recepción para que me cambiaran de habitación, me dieron otra con el número de camas equivocada. Por tercera vez me asignaron un cuarto que finalmente fue el definitivo. Tardé una hora en poder instalarme en mi habitación. ##### Nadisva Stayed 1 night in Dec 2018 Verified ### 6/10 Okay #### Verified traveller Dec 20, 2018 Liked: Room comfort Disliked: Staff & service, property conditions & facilities A mi esposa e hija las tuvieron que cambiar de habitación por cucarachas en la habitación, es terrible esta situación.... Yo creo no volveré a ese hotel 🏩 ##### Verified traveller Stayed 3 nights in Dec 2018 Verified ### 2/10 Terrible #### carol Nov 27, 2018 Disliked: Property conditions & facilities Este hotel se encuentra remodelando la piscina motivo por el que cancele mi estancia dejándome con la incomodidad de buscar hotel en ese momento afortunadamente mi visita fue en temporada baja así que encontré alojamiento aun así mala experiencia que no me gustaría pasara alguien mas. ##### carol Stayed 1 night in Nov 2018 Verified ### 4/10 Poor #### Maie Nov 26, 2018 Disliked: Cleanliness, property conditions & facilities Llegar y que la piscina esté en mantenimiento si. Que te infirmen antes de la reserva es pesimo, las instalaciones del club de playa y el hotel en general descuidadas ##### Maie Stayed 2 nights in Nov 2018 Verified ### 2/10 Terrible #### Verified traveller Nov 21, 2018 Liked: Room comfort Disliked: Staff & service, property conditions & facilities no tenias las instalaciones que ofrecían y una pésima actitud de los de recepción ##### Verified traveller Stayed 4 nights in Nov 2018 Verified ### 2/10 Terrible #### GERMAN Nov 20, 2018 Disliked: Staff & service, property conditions & facilities desde la llegada mala atencion, el hotel en remodelacion, no tenia alberca, tenian casi 60 personas en espera y todos quejandose del servicio, tenias que esperar a que dieran las 3 pm que es la hora de entrada aunque el hotel estaba vacio, el gerente pasaba y no daba la cara ante los problemas y si cambiaban de hotel del mismo grupo te cobraban casi 4000 pesos mas, pedias una opcion de cambiarte de ropa por el calor y el viaje y te mandaban al baño en la taza de wc te mandaban a cambiar y pesima limpieza los baños, la comida.... es la mas pesima que probado en mis viajes, no lo recomendaria a nadie ni regresar al hotel, HUATULCO tiene un 10 de servicio y atencion de todos los lugares. ##### GERMAN Stayed 3 nights in Nov 2018 Verified ### 8/10 Good #### Bertha Nov 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bonito hotel no había fundas en las almohadas. 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