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Hotel Castillo Huatulco

Photo gallery for Hotel Castillo Huatulco

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Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas

Overview of Hotel Castillo Huatulco

Hotel Castillo Huatulco

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987

Explore the area

  • Popular LocationBahías de Huatulco5 min walk
  • Popular LocationChahue Beach13 min walk
  • Popular LocationMarina Chahue3 min drive
  • AirportHuatulco, Oaxaca (HUX-Bahias de Huatulco Intl.)18 min drive

Choose dates to view prices

About this area

Santa María Huatulco

Located in Santa María Huatulco, Hotel Castillo Huatulco is in the entertainment district and near the beach. While the natural beauty of Chahue Beach and Huatulco National Park can be enjoyed by anyone, those looking for an activity can check out Las Parotas Golf Club. With kayaking and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • Bahías de Huatulco - 5 min walk
  • Playa Santa Cruz - 5 min walk
  • Chahue Beach - 13 min walk
  • Marina Chahue - 3 min drive
  • Playa Yerbabuena - 4 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 18 min drive

Restaurants

  • La Capilla — 1 min walk
  • Restaurant Mercader — 5 min walk
  • Rocoto — 15 min walk
  • El sabor d Oaxaca - Mex — 18 min walk
  • Café Casa Mayor — 19 min walk

About this property

Hotel Castillo Huatulco

3.5-star hotel near the beach
Jump on Hotel Castillo Huatulco's free shuttle to the beach or relax by one of the hotel's 2 outdoor swimming pools. All 159 individually decorated rooms feature free WiFi and room service. LED TVs come with cable channels, and other amenities that guests will find include hair dryers and safes.
Hotel Castillo Huatulco offers 159 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Hotel Castillo Huatulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 350 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Playground
  • Volleyball

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (200 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Outdoor space

  • Deck or patio

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 350 per person (approximately)
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco Hotel
Hotel Castillo Huatulco Santa María Huatulco
Hotel Castillo Huatulco Hotel Santa María Huatulco

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 94 out of 245 reviews
5 - Excellent 38%
Rating 4 - Good. 89 out of 245 reviews
4 - Good 36%
Rating 3 - Okay. 38 out of 245 reviews
3 - Okay 16%
Rating 2 - Poor. 15 out of 245 reviews
2 - Poor 6%
Rating 1 - Terrible. 9 out of 245 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time there and everything was pretty clean! Best part is that we got clean beach towels every day!!
Stayed 3 nights in Jun 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pictures look way better! The hotel is pretty run down, it has a musty smell and hallways and bathrooms are super hot.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisythe extractor did no twork.No control on the AC.
Stayed 3 nights in Jan 2021