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Free beach shuttle, sun-loungers, beach umbrellas, beach towels
Free beach shuttle, sun-loungers, beach umbrellas, beach towels
Free beach shuttle, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Santa Cruz5 min walk
    Popular LocationChahue Beach13 min walk
    Popular LocationLa Entrega Beach5 min drive
    AirportHuatulco, Oaxaca (HUX-Bahias de Huatulco Intl.)18 min drive
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  • Family Suite

    Room amenities

    • Sleeps 4
    More detailsFamily Suite
  • Terraza Suite

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 4
    More detailsTerraza Suite
  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room

About this area

Santa María Huatulco

Located in Santa María Huatulco, Hotel Castillo Huatulco is in the entertainment district and by the sea. While the natural beauty of Chahue Beach and Huatulco National Park can be enjoyed by anyone, those looking for an activity can explore Las Parotas Golf Club. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Santa María Huatulco travel guide
Popular Location

What's nearby

  • Playa Santa Cruz - 5 min walk
  • Chahue Beach - 13 min walk
  • Marina Chahue - 3 min drive
  • La Entrega Beach - 5 min drive
  • Playa La Esperanza - 9 min drive

Getting around

  • AirportHuatulco, Oaxaca (HUX-Bahias de Huatulco Intl.) - 18 min drive

Restaurants

  • La Capilla — 1 min walk
  • Restaurant Mercader - 5 min walk
  • Rocoto - 15 min walk
  • El sabor d Oaxaca - Mex - 18 min walk
  • Café Casa Mayor - 19 min walk

About this property

Hotel Castillo Huatulco

3-star, family-friendly hotel near Chahue Beach
This hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free beach shuttle and a free manager's reception. Additionally, a poolside bar, a 24-hour business centre and a conference centre are on-site. All 159 individually decorated rooms feature free WiFi and room service. LED TVs come with cable channels, and other amenities that guests will find include free bottled water and hairdryers.
Hotel Castillo Huatulco offers 159 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 the outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Hotel Castillo Huatulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self parking
  • Free covered valet parking
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 350 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Changing table
  • Children's books
  • Children's pool
  • Dry cleaning service
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (200 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

Outdoor space

  • Deck or patio

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 350 per person (approximately)
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Castillo Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco Hotel
Hotel Castillo Huatulco Santa María Huatulco
Hotel Castillo Huatulco Hotel Santa María Huatulco

Frequently asked questions

Can I cancel my reservation for free at Hotel Castillo Huatulco and receive a full refund?
Yes, Hotel Castillo Huatulco offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Castillo Huatulco cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Castillo Huatulco?
As of Oct 29, 2020, prices found for a 1-night stay for 2 adults at Hotel Castillo Huatulco on Nov 1, 2020 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Castillo Huatulco have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
Is Hotel Castillo Huatulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Castillo Huatulco?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Castillo Huatulco?
Check-in is from 4:00 PM to anytime. Early check-in is available for a fee of MXN 350 (subject to availability).
What time is check-out at Hotel Castillo Huatulco?
Checkout is at 1 PM. Late checkout is available for MXN 400 (subject to availability).
Are there all-inclusive benefits at Hotel Castillo Huatulco?
Some rate plans available at this property are all-inclusive.
Where is Hotel Castillo Huatulco located?
This family-friendly Santa María Huatulco hotel is located near the airport, within 1 mi (2 km) of Chahue Beach and Huatulco National Park. La Entrega Beach and Maguey Bay are also within 3 mi (5 km).
4.0
Very good
5 - Excellent
85
4 - Good
81
3 - Okay
34
2 - Poor
15
1 - Terrible
8

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay, the hotel was very clean and the staff was very friendly! It’s location is perfect, with shops right in front and the Santa Maria port
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach Club that was part of the resort was spectacular - a great place to relax and enjoy the sun, sand, and water. The staff was extremely friendly and helpful plus they kept the hotel spotless
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel! The staff were amazing, the best staff we have ever had at an hotel. Friendly, helpful and just all around fun ! This hotel has a beach club which was also wonderful, we spent many days there. As well, the food was great! We would love to go back to this hotel!
Stayed 14 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Hotel Castillo is not a 5 star hotel. However, it is a great value. We recommend this hotel based on it's value, and we definitely recommend Huatulco.
Stayed 14 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Decent hotel liked beach club. Pools could have used a railing to help older folks get in and out. Quite crowded on Weekends also would benefit from Coffee maker in the room.
Stayed 6 nights in Feb 2020

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