6/10 Okay
Linda, Edmonton
Feb 17, 2024
Liked: Cleanliness, property conditions & facilities
The property is very well situated & certainly has all the basics in place. Staff in reception & those who responded to some minor issues were helpful & efficient. I also appreciated the fact that they were able to get me into the first available room after my very early morning arrival. Property was very clean but bedding & towels were pretty threadbare.
What left a very poor impression was the terrible service in the on-site restaurant delivered by an experienced staff person. Tone was abrasive and my order was not delivered while many others who had arrived after me - was. He was then very aggressive at the end in his attempts to sell me products (mezcal, coffee, etc.) that he could provide me with. I solved that issue by having breakfast in another hotel on my 2nd morning.
Linda
Stayed 1 night in Feb 2024