Title: Gran Karmel Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Karmel Hotel Two refreshing outdoor pools await at this hotel near Xetulul Theme Park, where travelers can enjoy local breakfast flavors and stay connected with free WiFi ## Photo gallery for Gran Karmel Hotel ![2 outdoor pools - Gran Karmel Hotel (Santa Cruz Mulua)](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/7657ecaf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room, Garden View - Gran Karmel Hotel (Santa Cruz Mulua)](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/24279523.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Gran Karmel Hotel (Santa Cruz Mulua)](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/b3fb2453.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Gran Karmel Hotel (Santa Cruz Mulua)](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/e90488b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Gran Karmel Hotel (Santa Cruz Mulua)](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/3216c8c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Karmel Hotel provides a convenient base near Xetulul Theme Park. Guests start their day with local cuisine at breakfast before cooling off in one of the two outdoor pools. Free WiFi is available throughout the public areas for those needing to stay connected. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=105488629&PinnedHotelID=105488629&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Double Room, Garden View ![Standard Double Room, Garden View](https://images.trvl-media.com/lodging/106000000/105490000/105488700/105488629/24279523.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View 8.0 Very good 4 reviews ### Highlights Balcony Air conditioning LED TV Private bathroom Free bottled water Champagne service Minibar Laptop workspace - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Mulua-Hotels-Gran-Karmel-Hotel.h105488629.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Mulua-Hotels-Gran-Karmel-Hotel.h105488629.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.59426%2C-91.61844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PhE5Wg0FxnJMmdyId2IvHS0pv2s=) Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003 #### What's nearby - Xetulul Theme Park \- 13 min walk \- 1.1 km - Xocomil Waterpark \- 13 min walk \- 1.1 km - Parque de Aventura Xejuyup \- 18 min walk \- 1.5 km - Dino Park \- 3 min drive \- 2.5 km - Quetzaltenango Central Park \- 47 min drive \- 41.6 km #### Getting around - Retalhuleu (RER) - 25 min drive #### Restaurants - ‪Carnitas Rosy Retalhuleu - ‬13 min drive - ‪Cafetos - ‬8 min drive - ‪Papa John’s - ‬12 min drive - ‪Pollo Campero - ‬4 min drive - ‪Restaurante Tertulias - ‬12 min drive ## About this property ### Gran Karmel Hotel Property highlights Gran Karmel Hotel provides a restaurant and more. Stay connected with free WiFi in public areas. You'll also find perks like: - 2 outdoor pools - Free self parking - Local cuisine breakfast (surcharge), a 24-hour front desk, and coffee/tea in the lobby Room features All guestrooms at Gran Karmel Hotel feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like minibars and free bottled water. More conveniences in all rooms include: - Bathrooms with showers and shampoo - 43-inch LED TVs with cable channels - Wardrobes/closets, balconies, and daily housekeeping ## Similar properties ![Outdoor banquet area](https://images.trvl-media.com/lodging/46000000/45180000/45177800/45177763/ac48f426.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zafra Hotel San Martín Zapotitlán - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=45177763&PinnedHotelID=45177763&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/15000000/14700000/14699900/14699891/a7cd5bb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Astor Retalhuleu - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=14699891&PinnedHotelID=14699891&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116770000/116763200/116763134/e2c082df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Proceres San Martin Zapotitlán - Pool - Pet friendly - Parking included - Free WiFi 2.0 1 review CA $201 CA $245 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=116763134&PinnedHotelID=116763134&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31370000/31366300/31366262/a462ab0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bambu Resort Mazatenango - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 83 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=31366262&PinnedHotelID=31366262&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Cabin, Mountain View](https://images.trvl-media.com/lodging/115000000/114610000/114607800/114607724/b48275dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Entre Cerros Quetzaltenango - Pool - Parking included - Spa - Outdoor Space 10 Exceptional 1 review CA $204 CA $250 total includes taxes & fees Jan 3 - Jan 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=114607724&PinnedHotelID=114607724&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99930000/99920200/99920102/f003b6e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante 7 Mares Champerico - Pool - Kids pool - Free WiFi - Restaurant 10 Exceptional 1 review CA $42 CA $75 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=99920102&PinnedHotelID=99920102&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19480000/19473000/19472954/d57fc761.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansion Los Guichos Santa Cruz Mulua - Pool - Spa - Kids pool - Parking included 7.4 Good 26 reviews CA $84 CA $103 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=19472954&PinnedHotelID=19472954&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa | Living area](https://images.trvl-media.com/lodging/103000000/102050000/102048400/102048383/1c524777.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Remarkable 4-bed Villa in Retalhuleu, Guatemala Retalhuleu - Pool - Kitchen - Washer - Dryer 10 Exceptional 1 review CA $527 CA $894 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=102048383&PinnedHotelID=102048383&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/97000000/96460000/96455600/96455580/33f5f754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Carmen San Felipe - Parking included - Restaurant - Breakfast available - 24/7 front desk 6.8 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=96455580&PinnedHotelID=96455580&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106930000/106920700/106920676/17bd6ab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family apartment, minutes away from IRTRA theme park and DINO PARK. San Martin Zapotitlán - Pool - Hot tub - Kitchen - Free WiFi CA $116 CA $162 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=106920676&PinnedHotelID=106920676&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, uncovered self parking on site - Limited onsite self parking ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 12 per person - A restaurant - Coffee and tea in common areas - Couples/private dining ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Proposal/romance packages ### Accessibility - No elevator ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - Champagne service - Free bottled water - Minibar ### More - Air conditioning - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 114 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately USD 8 to 12 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Gran Karmel Hotel Hotel Gran Karmel Hotel Santa Cruz Mulua Gran Karmel Hotel Hotel Santa Cruz Mulua ## Frequently asked questions ### Does Gran Karmel Hotel have a pool? ### How much does it cost to stay at Gran Karmel Hotel? ### Is Gran Karmel Hotel pet-friendly? ### How much is parking? ### What time is check-in at Gran Karmel Hotel? ### What time is check-out at Gran Karmel Hotel? ### Where is Gran Karmel Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Karmel Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 20 8 - Good 2 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Juan Esteban Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente hotel ##### Juan Esteban Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Ana Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again. ##### Ana Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rolando Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was Excellent ##### Rolando Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Jorge Sep 20, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They charge me double after I call Expedia and also very bad bad service about person ##### Jorge Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Pablo Aug 13, 2025 Liked: Cleanliness, amenities Buen servicio ##### Pablo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Dacia Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable . ##### Dacia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ana Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viaje familia Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja. ##### Ana Stayed 2 nights in Jul 2025 ### 4/10 Poor #### VICTOR Jun 30, 2025 Liked: Staff & service Disliked: Property conditions & facilities No puedes cobrar 200 $ x este tipo de habitaciones es un robo ! ##### VICTOR Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Byron Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen ##### Byron Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Juan Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Juan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Isaac Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Isaac Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Carlos Aug 24, 2025 ##### Carlos Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ricardo Jul 24, 2025 ##### Ricardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fulvia Jun 14, 2025 ##### Fulvia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carlos May 17, 2025 ##### Carlos Stayed 1 night in May 2025 ### 10/10 Excellent #### Leynner May 3, 2025 ##### Leynner Stayed 1 night in May 2025 ### 10/10 Excellent #### Natalie Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Natalie Stayed 2 nights in Apr 2025 ### 8/10 Good #### Felix Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Felix Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Oliver Apr 1, 2025 ##### Oliver Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Carlos Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 2 nights in Jan 2025 ### 8/10 Good #### Carlos Mar 13, 2025 ##### Carlos Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Carlos Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Oscar Nov 27, 2024 ##### Oscar Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Quality Hotel Dorval](https://www.expedia.ca/Montreal-Hotels-Quality-Hotel-Dorval.h25718.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [Kimpton Everly Hotel Hollywood by IHG](https://www.expedia.ca/Los-Angeles-Hotels-Kimpton-Everly-Hotel-Hollywood.h17524828.Hotel-Information) > > [Porta Hotel Antigua](https://www.expedia.ca/Antigua-Guatemala-Hotels-Porta-Hotel-Antigua.h5545.Hotel-Information) > > [Four Points by Sheraton Fort Lauderdale Airport/Cruise Port](https://www.expedia.ca/Fort-Lauderdale-Hotels-Four-Points-By-Sheraton-Fort-Lauderdale-AirportCruise-Port.h3190.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Hotels in Calais](https://www.expedia.ca/Calais-Hotels.d55614.Travel-Guide-Hotels) > > [AT&T Hotel & Conference Center at the University of Texas](https://www.expedia.ca/Austin-Hotels-ATT-Hotel-Conference-Center-At-The-University-Of-Texas.h2169414.Hotel-Information) > > [Hotels near Centennial Park](https://www.expedia.ca/Centennial-Park-Hotels.0-l6089595-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Europe](https://www.expedia.ca/Destinations-In-Europe-All-Inclusive-Hotel.0-0-d6022967-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to North Charleston (CHS)](https://www.expedia.ca/lp/flights/yyz/chs/toronto-to-charleston) > > [Flights from Detroit (DTW) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/dtw/fll/detroit-to-fort-lauderdale) > > [Flights from Toronto (YYZ) to Muharraq (BAH)](https://www.expedia.ca/lp/flights/yyz/bah/toronto-to-manama) > > [Flights from Toronto (YYZ) to Sioux Falls (FSD)](https://www.expedia.ca/lp/flights/yyz/fsd/toronto-to-sioux-falls) > > [Flights from Abuja (ABV) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/abv/yyz/abuja-to-toronto) > > [Flights from Winnipeg (YWG) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/ywg/dac/winnipeg-to-dhaka) > > [Flights from London (LHR) to Doha (DOH)](https://www.expedia.ca/lp/flights/lhr/doh/london-to-doha) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Brussels Airlines](https://www.expedia.ca/Brussels-Airlines-Flights.cSN.Travel-Guide-Airlines) ### Activities ### Packages > [Tunnel Mountain](https://www.expedia.ca/Tunnel-Mountain-Banff.d553248634015543842.Vacation-Attraction) ### General