Title: Yotau All Suites Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=24417&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yotau All Suites Hotel Travelers start their day with a generous breakfast spread before choosing between two refreshing pools for an afternoon of relaxation ## Photo gallery for Yotau All Suites Hotel ![Massages - Yotau All Suites Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/d108e04b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Yotau All Suites Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/e469d68b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Yotau All Suites Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/3873268e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Yotau All Suites Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/4c524fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Yotau All Suites Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/64106439.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Arenal Park, Yotau All Suites Hotel offers a perfect retreat for families. Guests enjoy an international breakfast buffet each morning and can spend their day unwinding at either of the two outdoor pools or the spa tub. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - Breakfast included - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24417&PinnedHotelID=24417&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/d016a812.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Balcony Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator Plasma TV - 840 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Senior Suite ![Senior Suite | Living room](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/0b5897e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite ### Highlights Balcony Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator Plasma TV - 1292 sq ft - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### View all photos for Family Room, 3 Bedrooms ![Family Room, 3 Bedrooms](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/b84dd81f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 3 Bedrooms ### Highlights Balcony Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator Plasma TV - 1722 sq ft - 3 bedrooms - Sleeps 6 - 4 Twin Beds and 1 Double Bed ### View all photos for Double Suite Executive with Pool View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24500/24417/db9e224b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Executive with Pool View - 775 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Yotau-All-Suites-Hotel.h24417.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Yotau-All-Suites-Hotel.h24417.Hotel-Information) ## About the area Located in Santa Cruz, Yotau All Suites Hotel is in the business district. Plaza 24 de Septiembre and Blacutt Square are notable landmarks, and some of the area's popular attractions include Santa Cruz Zoo and Guembe Biocenter. Looking to enjoy an event or a game while in town? See what's going on at Ramon Tahuichi Aguilera Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. [Visit our Santa Cruz travel guide](https://www.expedia.ca/Santa-Cruz.dx6053940) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77159%2C-63.19214&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Tck8rLeVjuRJyZ8bvlRCa84egEg=) Av. San Martin No. 7, Santa Cruz, 3377 ### What's nearby - Municipal Library \- 15 min walk \- 1.3 km - Santa Cruz Zoo \- 19 min walk \- 1.6 km - Ethno-folkloric Museum \- 20 min walk \- 1.7 km - Ventura Mall \- 4 min drive \- 2.5 km - Plaza 24 de Septiembre \- 5 min drive \- 2.1 km ### Getting around - Santa Cruz de la Sierra Station - 14 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive ### Restaurants - ‪Pollo Diez - ‬3 min walk - ‪Cornerstone - ‬1 min walk - ‪Cozzolisi - ‬6 min walk - ‪Vaca Morena - ‬6 min walk - ‪Starbucks - ‬7 min walk ## About this property ### Yotau All Suites Hotel Family-friendly hotel near Plaza 24 de Septiembre Located close to Municipal Library and Arenal Park, Yotau All Suites Hotel provides a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool - Free self parking - Limo/town car service, babysitting (surcharge), and a 24-hour front desk - An elevator, a front-desk safe, and free newspapers Room features All 90 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate dining areas. Other amenities include: - Childcare services and free infant beds - Down comforters and rollaway/extra beds (surcharge) - Bathrooms with deep soaking tubs and free toiletries - Plasma TVs with premium channels - Balconies, separate dining areas, and kitchens ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120450000/120442100/120442096/w1125h1510x0y0-a0234ee9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERICA APARTMENTS Santa Cruz - Pool - Pet friendly - Free WiFi - Laundry CA $76 CA $76 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=120442096&PinnedHotelID=120442096&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 1 Queen Bed, Bathtub](https://images.trvl-media.com/lodging/18000000/17520000/17512600/17512569/9825bb16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmopolitano Hotel Boutique Santa Cruz - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 122 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=17512569&PinnedHotelID=17512569&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12840000/12836300/12836211/c21617f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Hotel Santa Cruz - Pool - Hot tub - Breakfast included - Free airport shuttle 8.2 Very good 333 reviews CA $125 CA $125 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12836211&PinnedHotelID=12836211&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/18800/18758/ce43592e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Tajibos, Santa Cruz de la Sierra, a Tribute Portfolio Hotel Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 355 reviews CA $176 CA $176 total Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=18758&PinnedHotelID=18758&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/97b153fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cortez Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 124 reviews CA $170 CA $170 total Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16450000/16447300/16447274/c006f762.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Santa Cruz Santa Cruz - Pool - Hot tub - Parking included - Restaurant 8.8 Excellent 237 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=16447274&PinnedHotelID=16447274&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/11000000/10210000/10202800/10202755/406a6473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alfonsina Hotel Boutique by Inboccaluppo Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 40 reviews CA $186 CA $186 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=10202755&PinnedHotelID=10202755&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/76000000/75260000/75254900/75254801/74dfb75a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL OSHO Santa Cruz - Pool - Hot tub - Breakfast included - Pet friendly 9.2 Wonderful 38 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=75254801&PinnedHotelID=75254801&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/11000000/10040000/10032000/10031984/83c0e879.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apart Hotel Toborochi Santa Cruz - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=10031984&PinnedHotelID=10031984&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/123000000/122870000/122865200/122865145/1b6db924.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### POX: 24th Floor Green Tower | Luxury and Panoramic View Santa Cruz de la Sierra - Washer - Pet friendly - Air conditioning CA $88 CA $115 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=122865145&PinnedHotelID=122865145&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Area shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:30 AM - 2 restaurants ### Restaurants on site - Guapuru ### Things to do - 2 outdoor pools - Children's pool - Health club - Hot tub - Sauna ### Family friendly - 2 outdoor pools - Children's pool - In-room babysitting (surcharge) - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 buildings - 6 floors - Banquet hall - Built in 1993 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Plasma TV with premium cable channels ### Food and drink - 24-hour room service - Cookware, dishware, and utensils - Free bottled water - Kitchen - Microwave - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BOB 209.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: BOB 209.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 10 years old are not allowed in the swimming pool or hot tub without adult supervision ### Property is also known as Yotau Yotau All Suites Yotau All Suites Hotel Yotau All Suites Hotel Santa Cruz Yotau All Suites Santa Cruz Yotau Hotel Santa Cruz Yotau Hotel Yotau Santa Cruz Yotau All Hotel Santa Cruz Yotau All Suites Hotel Hotel Yotau All Suites Hotel Santa Cruz Yotau All Suites Hotel Hotel Santa Cruz ## Frequently asked questions ### Does Yotau All Suites Hotel have a pool? ### Is Yotau All Suites Hotel pet-friendly? ### How much is parking? ### What time is check-in at Yotau All Suites Hotel? ### What time is check-out at Yotau All Suites Hotel? ### Where is Yotau All Suites Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Yotau All Suites Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 13 8 - Good 28 6 - Okay 19 4 - Poor 9 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Sebastián Apr 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything ##### Sebastián Stayed 1 night in Apr 2023 ### 8/10 Good #### Ruben Aug 3, 2025 Liked: Amenities My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom ![](https://a.travel-assets.com/ugc/hotel-reviews/58f66534-22d6-4e49-bb38-070b725c4574-1754247892984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruben Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Davide Sep 12, 2024 Disliked: Property conditions & facilities Struttura vecchia che necessita di rinnovamento. Aria condizionata poco efficace e con splits vecchi. ##### Davide Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### KIYOSHI Jun 10, 2022 Disliked: Staff & service, amenities, property conditions & facilities 2部屋予約、利用したが、一つはシャワーで熱いお湯が出たが、もう一部屋はほぼ水しか出なかった。 部屋の設備の状況がしっかりと確認されていない。 ##### KIYOSHI Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Marcial J Aug 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel It was clean and the restaurant had really good food ##### Marcial J Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 30, 2018 Good hotel. Centrally located. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 6/10 Okay #### janny, geneve Jul 16, 2018 Disliked: Property conditions & facilities #### hotel 5 etoiles !!!! non 3 alors les suites, sont grande mais tout le reste est totalement dépassé !!!, je suis resté 17 jours, le matin même a 9h au petit-déjeuner, il y a pas grand chose et en plus c est toujours pareil !!! la literie sa va, j ai changé 2 fois de chambre !!! la premiere fois au 5 éme étage, au dessus il y a un club donc on entend tout !!!, 4 ème étage, on a eu un ronflement vibrant dans notre chambre !!! insupportable 3 jours pour réparé !!! sincèrement je voyage énormément mais la cela ne vaux que 3 \*\*\* !!! PISCINE PAS CHAUFFE ET JACUZZI EN PANNE !!! ##### janny Stayed 15 nights in Jun 2018 ### 6/10 Okay #### E, Texas Jun 29, 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Needs to improve the Bathrooms The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible! ##### E Stayed 4 nights in Jun 2018 ### 8/10 Good #### Evelyn Jun 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen lugar para alojarse Buena ubicación y excelente atención. La habitación muy cómoda pero la tv era muy pequeña para la distancia de mi cama al mueble . En los demás Excelente . ##### Evelyn Stayed 3 nights in Jun 2018 ### 4/10 Poor #### Carolina, Santa Cruz May 30, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Dissapointed!!... price is too high for this hotel. Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose. I am requesting a reduced rate per night to be Charged. Thank you. ##### Carolina Stayed 2 nights in May 2018 ### 6/10 Okay #### Wenhai May 7, 2018 Liked: Cleanliness, staff & service 应当添加遮光窗帘 ##### Wenhai ### 8/10 Good #### Wenhai May 4, 2018 Liked: Cleanliness, staff & service 可以配置加厚的窗帘 ##### Wenhai ### 10/10 Excellent #### Eber Apr 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Yotau Hotel antigo, mas muito bom. Ótima cama, quarto enorme. Ótima localização. Café da manhã com muita variedade e muito bom. Funcionários muito atenciosos. Por ser antigo, tem alguns detalhes que pecam. ##### Eber ### 8/10 Good #### Silvia Apr 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me gusto el hotel por la tranquilidad, el estilo clásico y la localización . Fueron siempre muy amables ##### Silvia ### 2/10 Terrible #### martinez, arizona Nov 7, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed one night not sure if I could have stayed longer. We found roaches in the bathroom and in the bedroom. My friends room was even worse, they had to change rooms. The kitchen was very old and falling apart. I didn’t use it but the pool looked nice at night. ##### martinez Stayed 1 night in Nov 2017 ### 4/10 Poor #### Vivi, usa Oct 24, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Need maintenance, no clean, the breakfast is the best . ##### Vivi Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Verified traveller Apr 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente ubicación, habitaciones muy amplias y cómodas. Muy buen servicio en general ##### Verified traveller ### 8/10 Good #### Verified traveller Mar 12, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort otel 5 estrelas. Fica no segundo anel da cidade perto das principais ruas comerciais e do centro. O Atendimento é maravilhoso, os quartos confortaveis. Tem salão de chá inclusive para as pessoas que não estão hospedadas no hotel. As piscinas são maravilhosas, ja que Santa Cruz é uma cidade extremamente quente. ##### Verified traveller ### 8/10 Good #### Verified traveller Mar 3, 2017 Liked: Staff & service, property conditions & facilities #### Good location, adequate hotel Fine hotel. Good bargain for the money. ##### Verified traveller ### 8/10 Good #### Oscar Nov 17, 2016 Liked: Cleanliness, property conditions & facilities, room comfort Encontrei pernilongos dentro do quarto o que foi um desconforto ##### Oscar ### 6/10 Okay #### Verified traveller Oct 30, 2016 Disliked: Cleanliness Good location. Friendly staff Poor breakfast. Reasonable price but I doubt it is a 5 stars Overall isca nice hotel for a business trip ##### Verified traveller ### 10/10 Excellent #### CARLOS E. Oct 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buenas hubicación y excelente atención. Bien satisfecho y si recomiendo el hotel. ##### CARLOS E. ### 2/10 Terrible #### Adrian, M Jul 13, 2016 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Never again ! The hotel needs an urgent update and upgrade. Springs killing my back, wet carpet smelling horrible, bathroom arcaic, taps leaking and a poor breakfast. Nothing else... ##### Adrian ### 8/10 Good #### Nihad, Washington DC Apr 29, 2016 Liked: Staff & service, room comfort #### Nice hotel, spacious suite and helpful staff. Overall, our experience was very good, with one qualification: limited number of staff spoke English, which made it a challenge for us to navigate through daily interaction with staff. ##### Nihad ### 2/10 Terrible #### Mikey, Bend,Oregon Feb 16, 2016 Disliked: Staff & service, property conditions & facilities #### Outdated hotel with poor amenities Well as we already know when traveling,many countries idea of service is not up to par with USA,neither is Bolivia.But our complaints will be focused on the restaurant,the pool and the spa.1)Restaurant-on the menu it talks about the food prepared by their executive chef.LET ME TELL YOU-the dinner gave us Food Poisoning.I believe it was the ceveche,because it just wasnt as fresh as we are used to,but believed it was ok to consume.My wife threw up two hours later,and spent the next two days with feeling awful and having 911 emergency diarrhea.I can not throw up due to a stomach proceedure that prevents me from doing so.I spent the next several days with a low grade fevel,my skin feeling irritated,and waiting out the food going from my stomach to my intestines and finally out of my system.On top of all this,the next day was a holiday and all the pharmacies were closed.So we could not start an antibiotic until wednesday.As a side bar,our main dish that evening was beef.It was not prepared properly and was tough and did not taste very good.I can cook better than this.On top of it all,we had to pay for it.2) I ventered down to the pool on wednesday,there was no towel station,and the pool was dirty,all kinds of stuff floating on top and sitting on the bottom.3)Spa was no experience,you had to call for an appointment to get a massage,or a sauna.The masseuse came from her home,and we had to pay the desk clerk for calling her.WOW.The massage was good after feeling like CRAP ##### Mikey ## Expedia's Latest Trends ### Hotels > [Sheraton Montreal Airport Hotel](https://www.expedia.ca/Montreal-Hotels-Sheraton-Montreal-Airport-Hotel.h5181.Hotel-Information) > > [WorldMark Whistler - Cascade Lodge](https://www.expedia.ca/Whistler-Hotels-WorldMark-Whistler-Cascade-Lodge.h21313868.Hotel-Information) > > [The Caves](https://www.expedia.ca/Negril-Hotels-The-Caves.h54004656.Hotel-Information) > > [Alt Hotel Calgary East Village](https://www.expedia.ca/Calgary-Hotels-Alt-Hotel-Calgary-East-Village.h31069558.Hotel-Information) > > [Hotels in Penticton](https://www.expedia.ca/Penticton-Hotels.d4135.Travel-Guide-Hotels) > > [Hyatt Regency Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hyatt-Regency-Vancouver.h3203.Hotel-Information) > > [Flamingo Las Vegas Hotel & Casino](https://www.expedia.ca/Las-Vegas-Hotels-Flamingo-Las-Vegas-Hotel-Casino.h13945.Hotel-Information) ### Flights > [Flights from Dorval (YUL) to Ladyville (BZE)](https://www.expedia.ca/lp/flights/yul/bze/montreal-to-belize-city) > > [Flights from Winnipeg (YWG) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Air Canada Mississauga (YYZ) to San Francisco (SFO) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pearson-intl-to-san-francisco-intl/ac/yyz/sfo) > > [Flights from SeaTac (SEA) to Dallas (DFW)](https://www.expedia.ca/lp/flights/sea/dfw/seattle-to-dallas) > > [Flights from Québec City (YQB) to Dorval (YUL)](https://www.expedia.ca/lp/flights/yqb/yul/quebec-to-montreal) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Detroit (DTW) to Kenner (MSY)](https://www.expedia.ca/lp/flights/dtw/msy/detroit-to-new-orleans) > > [Flights from Detroit (DTW) to Austin (AUS)](https://www.expedia.ca/lp/flights/dtw/aus/detroit-to-austin) > > [Flights from Richmond (YVR) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/yvr/znz/vancouver-to-zanzibar) > > [Flights from Colombier-Saugnieu (LYS) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/lys/yyz/lyon-to-toronto) > > [Flights from Detroit (DTW) to Kailua-Kona (KOA)](https://www.expedia.ca/lp/flights/dtw/koa/detroit-to-kailua-kona) > > [Flights from Richmond (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Dorval (YUL) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yul/ord/montreal-to-chicago) > > [Flights from Parañaque (MNL) to Hulhulé (MLE)](https://www.expedia.ca/lp/flights/mnl/mle/manila-to-male) > > [Flights from Calgary (YYC) to Ponta Delgada (PDL)](https://www.expedia.ca/lp/flights/yyc/pdl/calgary-to-ponta-delgada) > > [Flights from Narita (NRT) to Harbin (HRB)](https://www.expedia.ca/lp/flights/nrt/hrb/tokyo-to-harbin) > > [Flights from Edmonton International Airport (YEG) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/yeg/mnl/edmonton-to-manila) ### Packages > [Playa del Carmen Vacations](https://www.expedia.ca/Playa-Del-Carmen.d601751.Destination-Travel-Guides)