Title: Novotel Santa Cruz De La Sierra - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=69566260&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Santa Cruz De La Sierra Families find an urban oasis at this Santa Cruz hotel where kids enjoy the playground while adults relax by the pool or attend the daily manager's reception ## Photo gallery for Novotel Santa Cruz De La Sierra ![Lobby sitting area - Novotel Santa Cruz De La Sierra (Santa Cruz)](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/efe5b8af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Novotel Santa Cruz De La Sierra (Santa Cruz)](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/fb4d1503.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Novotel Santa Cruz De La Sierra (Santa Cruz)](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/21b65d6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Santa Cruz De La Sierra (Santa Cruz)](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/864143db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Novotel Santa Cruz De La Sierra (Santa Cruz)](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/2f3b612d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Santa Cruz De La Sierra sits near Plaza 24 de Septiembre, offering travelers a refreshing retreat. Guests start their day with a breakfast buffet, then unwind in the spa tub or garden. Children have their own playground, and everyone appreciates the free in-room WiFi. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Breakfast included - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Standard Twin Room ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/956e001a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Day bed Premium bedding - 280 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/7584d23f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Select Comfort bed Premium bedding - 279 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/2b55be38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Day bed Premium bedding - 388 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/39c4725f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Day bed Premium bedding - 388 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/25d328a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Day bed Premium bedding - 388 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Executive Level ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/d2cffa05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Executive Level 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Day bed Premium bedding - 388 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/34483e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Down duvet Blackout drapes/curtains - 732 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/22000000/21500000/21490300/21490226/af1cb071_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Santa Cruz de la Sierra Hotel Santa Cruz - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 211 reviews CA $153 CA $153 total Dec 26 - Dec 27 [](https://www.expedia.ca/Santa-Cruz-Hotels-Marriott-Santa-Cruz-De-La-Sierra-Hotel.h21490226.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=6053940&destination=Santa Cruz&destType=MARKET&latLong=-17.784489,-63.180824&searchId=79ac8851-253d-4534-b93e-d498bdd2dabe&top_cur=CAD) Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18800/18758/65c6f652_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Los Tajibos, Santa Cruz de la Sierra, a Tribute Portfolio Hotel Santa Cruz - 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Pool - Breakfast included - Spa - Pet friendly CA $74 CA $77 total Dec 24 - Dec 25 [](https://www.expedia.ca/Santa-Cruz-Hotels-Prince-Hotel.h117976126.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=6053940&destination=Santa Cruz&destType=MARKET&latLong=-17.784489,-63.180824&searchId=79ac8851-253d-4534-b93e-d498bdd2dabe&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Novotel-Santa-Cruz-De-La-Sierra.h69566260.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Novotel-Santa-Cruz-De-La-Sierra.h69566260.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.78560%2C-63.21320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jAog7IKRmOztCuGRqwk64Avh4os=) AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz #### What's nearby - Parque Ecológico \- 5 min walk \- 0.4 km - Patio Design LifeStyle Center \- 5 min drive \- 2.5 km - Ventura Mall \- 10 min drive \- 5.3 km - Plaza 24 de Septiembre \- 11 min drive \- 4.1 km - Guembe Biocenter \- 13 min drive \- 7.9 km #### Getting around - Santa Cruz de la Sierra Station - 18 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 33 min drive #### Restaurants - ‪Patolandia - Hernando Sanabria - ‬3 min drive - ‪Chef Sin Fronteras - ‬3 min drive - ‪Patio Cervezero - ‬6 min walk - ‪Lure Lounge - ‬3 min walk - ‪Reinecke Fuchs Expocruz - ‬11 min walk ## About this property ### Novotel Santa Cruz De La Sierra Luxury family-friendly hotel near Plaza 24 de Septiembre Located close to Ramon Tahuichi Aguilera Stadium and San Lorenzo Cathedral, Novotel Santa Cruz De La Sierra provides a free breakfast buffet, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this hotel include: - An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), 5 meeting rooms, and an elevator - Tour/ticket assistance, a reception hall, and coffee/tea in the lobby Room features All 145 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Extra amenities include: - Art supplies and cribs/infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hair dryers - 55-inch LED TVs with premium channels - Wardrobes/closets, a personal chef, and coffee/tea makers ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/97b153fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cortez Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 123 reviews CA $174 CA $174 total Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/14000000/13180000/13179500/13179436/65fab765.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Santa Cruz/Equipetrol, Bolivia Santa Cruz - Breakfast included - Parking included - 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Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 407 reviews CA $248 CA $248 total Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=444475&PinnedHotelID=444475&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages](https://images.trvl-media.com/lodging/61000000/60340000/60335700/60335614/6b27e04a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Santa Cruz De La Sierra Santa Cruz - Pool - Spa - Pet friendly - Free WiFi 9.2 Wonderful 81 reviews CA $204 CA $204 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=60335614&PinnedHotelID=60335614&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/88000000/87140000/87138700/87138613/03d4f9ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santa Cruz DE LA Sierra Santa Cruz - Pet friendly - Parking included - Free WiFi - Restaurant 9.6 Exceptional 76 reviews CA $58 CA $58 total Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=87138613&PinnedHotelID=87138613&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/11000000/10210000/10202800/10202755/406a6473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alfonsina Hotel Boutique by Inboccaluppo Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 40 reviews CA $146 CA $146 total Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=10202755&PinnedHotelID=10202755&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free covered self parking on site - Limited onsite self parking - Wheelchair-accessible van parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends - A bar/lounge - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - SOHO Craft Kitchen & Bar ### Things to do - Arcade/game room - Children's pool - Free children's club - Gym - Hot tub - Outdoor pool - Playground ### Family friendly - Arcade/game room - Art supplies - Children's games - Children's pool - Children's toys - Crib (surcharge) - Free children's club - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - Conference center (4,273 square feet of space) - Coworking space ### Outdoors - Barbecue grill - Free pool cabanas - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Phone accessibility kit - Pool access ramp on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 19 floors - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2021 - Comprehensive food waste policy - Double-glazed windows - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Day bed - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Bathrobes - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Chef service - Coffee/tea maker - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Computer monitor - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Laptop workspace - LED lighting - Mobile key entry - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BOB 70.0 per night Cribs (infant beds) are available for BOB 208.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: BOB 140 per person (one-way) - Airport shuttle fee per child: BOB 70 (one-way), (up to 10 years old) - Crib (infant bed) fee: BOB 208.0 per night - Rollaway bed fee: BOB 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention Pool access available from 8:00 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Novotel Santa Cruz La Sierra Novotel Santa Cruz De La Sierra Hotel Novotel Santa Cruz De La Sierra SANTA CRUZ Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ ## Frequently asked questions ### Does Novotel Santa Cruz De La Sierra have a pool? ### How much does it cost to stay at Novotel Santa Cruz De La Sierra? ### Is Novotel Santa Cruz De La Sierra pet-friendly? ### How much is parking? ### What time is check-in at Novotel Santa Cruz De La Sierra? ### What time is check-out at Novotel Santa Cruz De La Sierra? ### Does Novotel Santa Cruz De La Sierra provide a shuttle to the airport? ### Where is Novotel Santa Cruz De La Sierra located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Santa Cruz De La Sierra Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 75 8 - Good 17 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Cristhian Dec 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxurious hotel,very chic and beautiful. ##### Cristhian Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### William Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very clean hotel. Will stay again soon. ##### William Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Juan Pablo Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice hotel, modern, with pool, good restaurant. Would stay here again without no doubt. ##### Juan Pablo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Leonardo Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel and location also very nice staff. ##### Leonardo Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### SAHDALLAH Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and beautiful place to stay ##### SAHDALLAH Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Leo Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best place , best workers ##### Leo Stayed 1 night in Apr 2025 ### 6/10 Okay #### Alejandro Jul 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service I’m giving three stars because of communication. The place is nice, though. ##### Alejandro Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### James Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service in restaurant. ##### James Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Joseph Aug 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again. ##### Joseph Stayed 3 nights in Aug 2023 ### 8/10 Good #### Francesco Oct 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good hotel that delivers what it promises ##### Francesco Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ian Feb 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are excellent and friendly ##### Ian Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Jorge Jul 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities People very friendly ##### Jorge Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Haakon May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tolles Hotel Tolles Zimmer, toller Ausblick, nettes Personal Was will man mehr ?😊 ##### Haakon Stayed 3 nights in May 2024 ### 10/10 Excellent #### JUAN CARLOS Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz ##### JUAN CARLOS Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Mark Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends. ##### Mark Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller Mar 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great view Very nice. Great view frim the room. Very quiet. ##### Verified traveller Stayed 1 night in Mar 2023 ### 8/10 Good #### Sangtack Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither ##### Sangtack Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Elizabeth Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures ##### Elizabeth Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### JUAN CARLOS Dec 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely. ##### JUAN CARLOS Stayed 2 nights in Dec 2022 ### 8/10 Good #### Luis Oct 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is conveniently located next to the expo center. There are also food places and a convenience store within walking distance. The bad thing was that there is a rental hall next to the hotel. They played extremely loud music late (2-3am) into the night twice. ##### Luis Stayed 7 nights in Oct 2022 ### 6/10 Okay #### sergio Jan 6, 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### Nice hotel, poor service Poor management and coordination with staff, lack of supervision is evident, but the hotel is nice and fairly new. ##### sergio Stayed 4 nights in Dec 2022 ### 6/10 Okay #### Sandra Feb 22, 2024 Liked: Cleanliness Disliked: Room comfort #### 3 star hotel The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart ##### Sandra Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Jose Apr 16, 2023 Disliked: Staff & service, amenities, property conditions & facilities the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired. ##### Jose Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Viktorija Mar 5, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Terrible experience This was the worst stay in any Novotel Hotel for me for a specific reason: there was a wedding party in the hotel complex and we couldn’t sleep at all until 3:00 A.M. because the music was so loud that even on the 14th floor where we were, it was impossible to fall asleep even with the earplugs and noise cancelling headphones. We booked this hotel to have a comfortable night to rest after 2 weeks of travelling through Bolivia and instead we couldn’t sleep and were extremely exhausted the next day. When complaining to the hotel staff they told us that they cannot do anything until 3:00 A.M. The building is obviously very poorly built and this was not a 5 star experience at all, I wouldn’t pay even 30€ for this. I wouldn’t recommend anyone to stay there during the weekends, when the weddings are taking place. Otherwise, when there is no loud music, the hotel is very nice, but not being able to sleep ruined our experience completely. ##### Viktorija Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Virgilio Sep 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mal servicio desde la llegada no funcionaba el baño y pedí cambio de habitación , no cambiaban las toallas y reciclaban las sucias … no hacían correctamente el aseo en la habitación y no daban más que una botella de agua al ingresar. En general una pésima experiencia y es al peor Novotel que he llegado en todos mis viajes de negocios. No volveré a quedarme ahí ##### Virgilio Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Málaga Playa](https://www.expedia.ca/Torrox-Hotels-Iberostar-Waves-Malaga-Playa.h4254416.Hotel-Information) > > [Hotels in Haney](https://www.expedia.ca/Haney-Maple-Ridge-Hotels.0-n57181-0.Travel-Guide-Filter-Hotels) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) > > [Holland America Dawson City Inn](https://www.expedia.ca/Dawson-City-Hotels-Westmark-Inn-Dawson-City.h447297.Hotel-Information) > > [Montecassino Hotel and Event Venue](https://www.expedia.ca/Toronto-Hotels-Montecassino-Hotel-And-Event-Venue.h10331.Hotel-Information) > > [Holiday Inn Hotel & Suites Ottawa Kanata by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Hotel-Suites-Ottawa-Kanata.h424243.Hotel-Information) > > [Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Luxury-Esmeralda-All-Inclusive.h3814135.Hotel-Information) > > [Family Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Family-Hotel.0-0-d178296-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [Canalta Humboldt](https://www.expedia.ca/Humboldt-Hotels-Canalta-Humboldt.h3907801.Hotel-Information) > > [Hotels in Playa Hermosa](https://www.expedia.ca/Playa-Hermosa-Hotels.d6047260.Travel-Guide-Hotels) > > [Hotels with a Pool in Dieppe](https://www.expedia.ca/Dieppe-Hotels-Hotel-With-Pool.0-0-d57817-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Resorts Kelowna](https://www.expedia.ca/Kelowna-Resort-Hotels.d3997-aaResortHotels.Travel-Guide-Accommodation) > > [Hotels in Myeong-dong](https://www.expedia.ca/Myeong-Dong-Seoul-Hotels.0-n6156735-0.Travel-Guide-Filter-Hotels) > > [Hotels near Le Massif de Charlevoix](https://www.expedia.ca/Le-Massif-De-Charlevoix-Hotels.0-l6089533-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Cancun (CUN) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/cun/yvr/cancun-to-vancouver) > > [Flights from Toronto (YYZ) to Paso de Carrasco (MVD)](https://www.expedia.ca/lp/flights/yyz/mvd/toronto-to-montevideo) > > [Flights from St. John's (YYT) to Kingston (YGK)](https://www.expedia.ca/lp/flights/yyt/ygk/st-johns-to-kingston) > > [Flights from Ottawa (YOW) to La Romana (LRM)](https://www.expedia.ca/lp/flights/yow/lrm/ottawa-to-la-romana) > > [Flights from Calgary (YYC) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyc/ywg/calgary-to-winnipeg) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from New York (JFK) to Aluva (COK)](https://www.expedia.ca/lp/flights/jfk/cok/new-york-to-cochin) ### Activities > [Things to do in Mauritius](https://www.expedia.ca/Things-To-Do-In-Mauritius.d115.Travel-Guide-Activities) ### Vacation Rentals ### General