Extérieur

Woodcrest Hotel – Avis

2.5 out of 5
Woodcrest Hotel
5415 Stevens Creek Blvd, Santa Clara, CA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 198 avis sur 385." "
Note de 8 – Bien, d’après 102 avis sur 385." "
Note de 6 – Acceptable, d’après 45 avis sur 385." "
Note de 4 – Médiocre, d’après 29 avis sur 385." "
Note de 2 – Terrible, d’après 11 avis sur 385." "

8,6/10

Propreté

8,6/10

Service et personnel

9,0/10

Commodités

8,0/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Kathleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I worked at this hotel 30 years ago back when it was called the Woodmark Hotel, and loved how quaint and classy it was. Now that we’ve recently moved out of the area, I really enjoyed staying here. It’s still a beautiful first-class hotel with recently renovated, very comfortable rooms, and everything inside and out was clean and beautiful. The breakfast was absolutely amazing, and the staff were very kind and accommodating. We had a small issue with our tv, and it was fixed immediately after we informed them. I highly recommend this wonderful hotel and will definitely be returning.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

JACQUI

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean room. Staff was ready for check in and very pleasant. Would definitely stay again.
Séjour de 1 nuit en mai 2024
Woodcrest Operations Team a répondu le 23 mai 2024
Dear Ms. Jacqui,Thank you for your kind review! We're delighted to hear you had a pleasant stay and found the room clean. We appreciate you mentioning our friendly staff, we strive to provide excellent service. We hope to welcome you back again soon.Sincerely,

10/10 – Excellent

Frank

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean property !!!
Séjour de 1 nuit en mai 2024
Woodcrest Operations Team a répondu le 12 mai 2024
Dear Mr. Frank,Thank you for taking the time to share your experience at our hotel. We greatly appreciate your positive feedback and are thrilled to hear that you found our property clean and enjoyable.Our team works hard to create a welcoming and comfortable environment for all our guests, and it’s heartwarming to know that we succeeded during your stay.We hope to have the pleasure of hosting you again in the future. Sincerely,

10/10 – Excellent

Fr. Vazken

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice facility. Clean and the rooms are very spacious. Courteous staff. Minor incident: TV didn't work properly. Management offered to switch my room, but it wasn't necessary. Otherwise, excellent place to stay.
Séjour de 2 nuits en avril 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Fr. Vazken,Thank you for your 5-star review and for highlighting the cleanliness, spacious rooms, and courteous staff! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the TV and appreciate your understanding when we offered to switch rooms. We take guest feedback seriously and are always working to improve our services. We hope to welcome you back again soon for an even better experience.Sincerely,

10/10 – Excellent

Jorge

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was close to our friend that lives in the area.
Séjour de 1 nuit en avril 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Mr. Jorge,Thank you for the fantastic 5-star review! We're delighted that our convenient location near your friend's residence contributed to a pleasant stay. We appreciate you choosing our hotel and look forward to welcoming you back again soon!

10/10 – Excellent

Monica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is close to my event area and the staff is top notch.
Séjour de 1 nuit en avril 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Ms. Monica,Thank you for the fantastic 5-star review! We're thrilled that our convenient location near your event area and our top-notch staff contributed to a positive experience. We appreciate you choosing our hotel and look forward to welcoming you back again soon!Warmest regards.

10/10 – Excellent

Rodney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The accommodations were excellent! The hotel is very clean, and tidy, the staff very friendly and helpful. The buffet breakfast was great with plenty of options, coffee was delicious. We live quite a ways- away, and I selected this hotel because of a medical procedure my husband was going to be having at Santa Clara Kaiser and this hotel was very close. I would definitely stay here again, definitely recommend. I loved everything about my experience.
Séjour de 2 nuits en avril 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Ms. Rodney,Thank you so much for your wonderful five star review and kind words! We are delighted that you found everything perfect, from the clean accommodation, friendly staff, to the delicious breakfast. We're glad that our location is convenient for you to Santa Clara Kaiser. We appreciate your recommendation. Should you have any questions or need assistance, please feel free to contact us at any time.Sincerely,

10/10 – Excellent

Darin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Oh it was very centrally located to Kaiser hospital and other facilities and entertainment centers in San Jose very Central.
Séjour de 2 nuits en mars 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Darin,Thank you for the fantastic review and the 5-star rating! We're thrilled that our central location was convenient for your visit to Kaiser Hospital and other San Jose attractions. We appreciate you choosing our hotel. Should you have any questions or need assistance, please fell free to contact us anytime.Sincerely,

10/10 – Excellent

Monica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We always like how close it is to my son's school, but wished they were a bit cheaper or had a loyalty discount
Séjour de 1 nuit en février 2024
Woodcrest Operations Team a répondu le 1 mai 2024
Dear Ms. Monica, Thank you for choosing Woodcrest Hotel and for your glowing 5-star review! We appreciate your feedback.Regarding pricing, Due to reservations made through online travel agencies follow specific terms set by those platforms. Unfortunately, we do not have the authority to modify the rate directly.However, we value your loyalty and would be delighted to offer additional amenities during your stay. Please feel free to reach out to our front desk, and we’ll do our best to enhance your experience within the existing reservation parameters.Thank you for your understanding, and we look forward to welcoming you back soon!Warm regards,

10/10 – Excellent

Arash

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Best hotel ever
Séjour de 1 nuit en février 2024

4/10 – Médiocre

Stephanie

Séjour de 3 nuits en février 2024

10/10 – Excellent

Benjamin

Séjour de 1 nuit en février 2024

10/10 – Excellent

Brenda

Voyage en famille
Clean & helpful staff.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Philip

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean. Good service. Excellent breakfast. Overall really good.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Shoji

Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Makoto

Séjour de 4 nuits en janvier 2024

10/10 – Excellent

Yoshikazu

Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Charlize

Séjour de 5 nuits en janvier 2024

10/10 – Excellent

Ben

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Teresa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel. Spacious room I enjoyed my stay very much.
Séjour de 7 nuits en décembre 2023

10/10 – Excellent

Alexander

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unexpected gem! We were allowed an early check in and the room was new and spotless. No noise at night at all! Breakfast was good, not too crowded. Staff was nice and very polite. Will stay here again.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Pierre-Olivier, Cupertino

Voyage en famille
Points forts : Propreté, service et personnel
Very friendly and helping staff. Needs an updated look but was clean.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place, clean, roomy, close to restaurants.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Caring staff and unsurpassed customer service
I stayed at Woodcrest Hotel on 2 back-to-back reservations during the Christmas weekend. Large room, comfortable bed, and sufficient lighting. Fully enjoyed the free hot breakfast as well as the convenience of the location. Had been impressed with them about 2 years ago. This time I became a stronger believer of their dedication to customer care. One day I accidentally failed to fully close/lock the door of my guest room, and I wasn’t aware of it. A housekeeper who passed by noticed it. She knocked on my door to catch my attention and gently pulled the door to fully engage the lock. As a female traveler, nothing makes me feel safer than this act of kindness. Thank you, Woodcrest team, for watching out for your guests!
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Melissa Canepa

Séjour de 2 nuits en décembre 2023

6/10 – Acceptable

Xiaodong

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

BICHENG

10/10 – Excellent

MASASHI

Séjour de 3 nuits en décembre 2023

8/10 – Bien

G M

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

6/10 – Acceptable

Jann

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Takao

Séjour de 5 nuits en novembre 2023

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Courteous staff BD front desk. Nice room and fixtures. Will definitely csrat again.
Séjour de 1 nuit en novembre 2023

4/10 – Médiocre

Yolanda

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

JUNICHI

Séjour de 3 nuits en novembre 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté
Points faibles : Confort de la chambre
Nice and clean but...
Inside of the hotel is renovated nicely. The room is nice and clean, the stuffs are also nice and friendly, but the building itself is old, so we heard the foot steps of people who is staying upstairs and the room heater is noisy and not efficiently working.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Brian

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

kim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was super nice and the room clean are really a beautiful and comfy and the complimentary breakfast was very very nice I would for sure stay again
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

John

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Janet

Séjour de 6 nuits en novembre 2023

10/10 – Excellent

Omri

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quaint
Séjour de 4 nuits en novembre 2023

10/10 – Excellent

James, Santa Rosa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very convenient for an overnight!
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Sandra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Reasonable price, Full breakfasts, good customer service. Only problem was that windows in room were open when I arrived and that could be a safety issue.
Séjour de 3 nuits en octobre 2023

10/10 – Excellent

William

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best breakfast ever
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Fernando

Séjour de 2 nuits en octobre 2023

8/10 – Bien

Shuji

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only on Fridays breakfast started at 7:30am,but we were able to eat at 7am. We appreciate the support.
Séjour de 5 nuits en octobre 2023

10/10 – Excellent

Nhi, GLENDALE

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room we chose was very spacious. Place is definitely dated, but our stay was very pleasant. Located near lots of restaurants and shops. They left us a nice welcome basket when we arrived. Breakfast area had quite a nice spread of options. Parking can be a bit snug in their “garage” area, but it was fine really. Wouldn’t hesitate to stay again!
Séjour de 4 nuits en octobre 2023

10/10 – Excellent

Monica

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love the decor of the hotel. It reminds me of the motels when I was younger, where the hallways were decorated and had a vintage feel. The free breakfast is fabulous!
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Luyao

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service is very good and polite here. The room is very clean! This is a hotel that is absolutely underestimated!!
Séjour de 1 nuit en octobre 2023