Outdoor pool

Reviews of Motel 6 Goleta, CA - Santa Barbara

2 out of 5
Motel 6 Goleta, CA - Santa Barbara
5897 Calle Real, Goleta, CA

Reviews

7.4

Good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 320 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Sinai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great;
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 14, 2024
Dear Guest,Receiving compliments from our guests for our dedicated staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 Excellent

Mary I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel when we visit our daughter becaude we fly in & our of SBA Airport. It's convenient, close, with a great Chinese restaurant just steps away.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 12, 2024
Dear Guest,We're delighted to hear that our hotel serves as a convenient and comfortable option for your visits. We're glad you enjoy the nearby dining options as well. We appreciate your loyalty and look forward to hosting you during your future visits to the area.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located. Close to stores and restaurants. Check in was easy. Front desk staff was nice. Room was clean. Rooms are very small.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 8, 2024
Dear Guest,We appreciate your positive feedback regarding our front desk staff and are glad to hear that you found your room clean and location convenient. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Simple, clean, cheap
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 7, 2024
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024
Response from Sophia CSR on Mar 30, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Fredi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucks
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 27, 2024
Dear Guest,We are sad to see this rating and review and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Poor

YEHUDA

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic . Yet not so cheap. No coffee machine of any kind. Office offers "coffee" in thermos from 6 to 10 but it's super diluted and barely warm. Staff is nice though
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,Your voice is valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope that you will reconsider staying with us in the future.

8/10 Good

Kirk, La Veta

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was clean and fresh. There is some highway noise.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,We're glad to hear that you found your room clean and comfortable. We continuously strive to enhance our facilities, and your input will be taken into consideration. We hope to welcome you back in the future for an even more enjoyable stay.

10/10 Excellent

Joe

Great place
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,A hearty thanks for your review. We are so glad we were able to provide you with such a wonderful experience and if you have any further feedback or suggestions regarding your stay, please write to us.

2/10 Terrible

Fredi

Travelled with partner
Disliked: Cleanliness, staff & service
Terrible service
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 20, 2024
Dear Guest,We are sad to see this rating and review and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Dear Guest,Providing you with a clean and safe experience was our pleasure. We are committed to consistently delighting you with our facilities and services, and we eagerly anticipate hosting you again soon!

10/10 Excellent

Thomas

Travelled with family
So far so good!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Debaditya, San Diego

Liked: Cleanliness
This is probably my 5th/ 6th stay. Rooms like 104 is extremely noisy being on the side of the freeway despite door and window closed. W-Fi is very poor or non existent. Even personal hotspots do not work.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 13, 2024
Dear Guest,Thank you for your stay. We apologize for the inconvenience you faced. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal very helpful and corteous
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 9, 2024
Dear Guest,We truly appreciate your feedback regarding our staff. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was conveniently located. The beds were comfortably. However the bathrub and shower curtain left a little to be desired. They could have been cleaner. It was a bit pricey for what you get. But overall it was ok
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Laura Erika

Liked: Staff & service, property conditions & facilities
Staff was nice and friendly
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 28, 2024
Dear Guest,Thank you for an excellent 5-star rating. We appreciate you complimenting our staff. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Bryan

Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat and they let us party
Stayed 6 nights in Feb 2024
Response from Sophia CSR on Feb 27, 2024
Dear Guest,We can't thank you enough for your five-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations & low price were appreciated!! Motel 6 has come along way toward the best in last 15 years:) Thank you for "leaving the light on"!:)
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 26, 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 26, 2024
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Good

andrea

Liked: Cleanliness, staff & service
Needs a power wash
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 22, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Sahir, Fremont

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy very close to main roads and high way
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. However, we regret the inconvenience faced by you regarding the unwanted noise from the highway. We hope that you will consider staying with us again.

6/10 Okay

Pratick

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No microwave in the facility or in the room.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 19, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Latricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near UCSB, food, shopping.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 19, 2024
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you were pleased with our convenient location. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Xien

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Excellent

Eriky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophia CSR on Feb 16, 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

2/10 Terrible

Lionel

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife stayed here for the first time on our honeymoon.
Stayed 7 nights in Jan 2024
Response from Sophia CSR on Feb 8, 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Anthony

Liked: Staff & service
Wonderful
Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 5, 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Raphael Del

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems recently remodeled, very nice for the price
Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 2, 2024
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 Excellent

ARMANDO

Stayed 1 night in Jan 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Barrie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
motel 6 - worth $6.00 Very crummy, although clean
Stayed 1 night in Jan 2024
Response from Sophia CSR4 on Jan 25, 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Camille

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 22, 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Okay

Ramon, Santa Barbara

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 20, 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 Good

Jose Patricio

Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 18, 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 Good

Leslie, Victorville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was well except the front desk employee. No greeting when walked in, she almost didn’t say anything except verifying me. Maybe a little more customer friendly?.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 15, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Besides this, for concerns like unfriendly staff, we have passed your note to our team for enhancements. We hope you will choose us again in the future.

2/10 Terrible

Christoph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too good
Loud party til 3 am Hotel didnt do anything But kicked us out at 11 am even though noon was promised
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 15, 2024
Dear Guest,It is saddening for us to read about your recent experience with us. However, we apologize for the inconvenience faced by you regarding unwanted noise. We hope that you will consider staying with us again.

8/10 Good

Lupita

Stayed 3 nights in Dec 2023
Response from Sophia CSR on Jan 13, 2024
Dear Guest,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

Crystal

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 27, 2024
Dear Guest,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Wenxin, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Yi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very convenient location to dining or shopping, The room was clean, the staff was friendly. But the setting of the room we had was not convenient! The bath tub, toilet and basin, all are together. It could be used only by one person each time.The space is too small. No any TV channel was available .
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our location, room, and friendly staff. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Margo

Liked: Staff & service, property conditions & facilities
Close to stores and good rates, heat works , bed wasn’t very soft , clean in general , nice employees
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 4, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Alexia

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 4, 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 Terrible

Polly

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 4, 2024
Dear Guest,Thank you for taking the time to rate us. It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future.

10/10 Excellent

Araceli

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 19, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Kevin Melton

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 28, 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 Good

Parth

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 28, 2023
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

Gene

Stayed 2 nights in Dec 2023
Response from Sophia CSR on Dec 24, 2023
Dear Guest,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.