Studio Suite, 1 King Bed with Sofa bed, Non Smoking
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Reviews of Country Inn & Suites by Radisson, Sandusky South, OH

3 out of 5
Country Inn & Suites by Radisson, Sandusky South, OH
11600 US 250 Milan Road, Milan, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, joliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms. Friendly staff. Good restaurants nearby.
Stayed 1 night in Apr 2024
Response from Lura, Property Manager on Apr 8, 2024
We appreciate your business!

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and the rooms are nice and clean
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Apr 1, 2024
Thank you for staying with us. We appreciate you taking the time to give us feedback!

10/10 Excellent

Naish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and family friendly. Staff was excellent. Food options around the area are limited but we found Mexican. It was ok.
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Apr 1, 2024
Thank you for your response. If you are ever in our area again, make sure to ask our staff for some of their local recommendations!

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and quiet
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Apr 1, 2024
We're glad you enjoyed your stay!

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
For the price a nice place But it is boiling hot in the room The AC is just blowing air ..so stuffy Doesn't cool down the room
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Mar 28, 2024
We are so sorry that you had issues with your AC unit. I hope that you brought the issue to our staff's attention so that we could provide a solution to the problem.

6/10 Okay

Annette

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and friendly and, the complimentary breakfast was good. The carpeting and chairs were horribly stained in the room and breakfast area, there was a broken air unit outside our room, the doors and key card unit was stained and dirty. In need of major updating and repairs.
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Mar 25, 2024
Thank you for your review. We will share your compliments with our staff. We appreciate your input and hope you'll give us another chance to make a better impression!

8/10 Good

AIDA, Appleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled Country Inn Suites. Very quaint, nothing fancy but comfortable.
Stayed 1 night in Mar 2024
Response from Art, Front Desk, Country Inn and Suites on Mar 23, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us and were very comfortable. We hope to see you again when you are in the area.

10/10 Excellent

frederick, Beverly Hills

Business traveller, Travelled with partner
Clean, comfortable, professionally run.
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Mar 21, 2024
Thank you so much for your review! We appreciate it!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable.
Stayed 1 night in Mar 2024
Response from Art, Country Inn & Suites Sandusky South on Mar 19, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again when you are in the area.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had good breakfast
Stayed 2 nights in Mar 2024
Response from Art, Country Inn and Suites Sandusky South on Mar 19, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope we see you again when you are in the area.

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, comfy beds, breakfast was nice. Pet stayed free!
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Mar 16, 2024
We're so glad you enjoyed your stay!

10/10 Excellent

Dale

Travelled with pets
The staff was excellent and the room was very comfortable. Great value and convenient location.
Stayed 1 night in Mar 2024
Response from Lura, Property Manager on Mar 8, 2024
Thank you for staying with us!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel went above and beyond for me. They were so friendly and were helpful and attentive. There was a board in the lobby with local businesses and eateries as well. The room was well organized, extremely clean and comfortable. I would visit here again if I needed a hotel in the area!
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Mar 8, 2024
Thank you so much for your kind words!

6/10 Okay

Carlie

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room; friendly staff; average breakfast. Your typical mid level hotel. Unfortunately, my deadbolt didn’t work and the radiator was extremely loud.
Stayed 2 nights in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
We apologize for the issues with your deadbolt and HVAC unit. We will have someone look at those to avoid this issue in the future.

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 26, 2024
Thank you for your review!

10/10 Excellent

Amber

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
Thank you so much! We do have the best staff!

10/10 Excellent

Beth

Stayed 3 nights in Feb 2024
Response from Lura, Property Manager on Mar 21, 2024
Thank you for staying with us!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
Thank you! We appreciate your review!

2/10 Terrible

Aaron

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Card was charged 4 times still waiting for a refund, door would not close properly to lock, bathroom light broke, tv kept saying no signal, couldn't close blinds, heat did not work properly, room smelled funny, and ice machine on the floor didn't work. Overall bad experience.
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
Due to changing the card at check in, you had 2 authorizations and one charge. That charge was reversed and you were not charged at all for your stay. We are always happy to help resolve room issues when they are brought to our attention. Thank you for your feedback.

10/10 Excellent

Nikolas

Travelled with family
Liked: Amenities
Great deal! Very clean with polite staff
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
Thank you Nikolas! We appreciate you staying with us!

10/10 Excellent

Rosemary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extremely clean in the lobby as well as the room. Front desk personnel were also very friendly.
Stayed 1 night in Feb 2024
Response from Lura, Property Manager on Feb 25, 2024
Thank you for staying with us! We hope to see you again!

8/10 Good

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is across the street from a factory so it smells awful outside. The hotel carpets and hallways were dirty and not maintained. Lots of chipped walls and paint. The pictures make this hotel look so much better. In the end, it was a cheaper hotel and you get what you pay for. This place was totally fine for staying 1 night and the check in clerk was friendly. The place just needs some TLC.
Response from - Country Inn & Suites on Jul 11, 2023
Thank you for your feedback.

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Unfortunately there was a huge accident. A truck crossed over two streets and hit the building and exploded. The firefighters responded quickly and the staff was as efficient as possible. It happened at 11 pm. They were letting people in a few at a time. By the time we were let into our room to gather our things, there were no more rooms available at other hotels. We had to drive back home at 1 am. My Daughter and son and my daughters son, also had to drive home. It was very stressful and our poor dog was very disoriented. We all are well today. What a Fourth!
Stayed 1 night in Jul 2023
Response from Lura, Property Manager on Jul 5, 2023
We apologize that you were here during the unfortunate incident. We are so thankful that no one was hurt and hope to get back up and running as soon as possible. Thank you for your review and for your patience last night as we navigated a very difficult situation.

2/10 Terrible

Patrick

Stayed 1 night in Jul 2023
Response from Lura, Property Manager on Jul 26, 2023
We apologize for the inconvenience the night of the 4th when our building was run into by a driver under the influence, taking out our electricity and causing us to evacuate the hotel. We attempted to handle the situation as best we could under the circumstances.

4/10 Poor

Hatem, Roselle

Stayed 2 nights in Jun 2023
Response from Lura, Property Manager on Jul 26, 2023
Thank you for staying with us. If you would like to give further feedback regarding your stay, please feel free to contact me.

10/10 Excellent

Karlie

Travelled with family
Liked: Property conditions & facilities
We loved staying here! Everything was clean and the room was very spacious. 10/10
Stayed 1 night in Jul 2023
Response from Lura, Property Manager on Jul 5, 2023
We are so glad you enjoyed your stay! Thank you for your review!

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Lura, Property Manager on Jul 5, 2023
Thank you for staying with us!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Lura, Property Manager on Jul 1, 2023
Thank you for staying with us!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Angel, Shift Mananger on Jun 28, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to thank you for your response. I hope you will consider staying with us again when you are in the area. Safe Travels!

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel. It's about half way between the Summit race track and Sandusky where there are NUMEROUS stores and restaurants. There are convenience stores close by to get gas and a quick snack. Our room was clean and had the usual ammentities - coffee pot (keurig), microwave, fridge, hair dryer, ironing board, etc. Pool is nice. Never heard noise from other rooms or from outside. Check-in took about 2 minutes. Overall a good experience. We will be booking a room in this hotel again next year!
Stayed 3 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 28, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to thank you for your response. We are so happy you enjoyed your stay with us and can't wait to see you next year! Safe Travels!

2/10 Terrible

Justin, Lenoir City

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there for a total of five nights. Housekeeping never came to my room during the stay. There was also no hot water for one night of the trip. This place may have the Radisson name on the building but it is most definitely not Radisson quality.
Stayed 5 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 21, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to apologize for the issues you experienced during your stay. Our current policy is to do housekeeping service only upon request. I am sorry that this was not communicated to you at check in and I have spoken with the front desk agents to help alleviate future misunderstandings. Unfortunately, we did have severe storms with tornadic activity during your stay. The brief power outage caused by these storms required the hot water tanks to be reset. The hot water was unavailable for approximately 2 hours during the storms. I am truly sorry that this caused an inconvenience for you. If you have any additional comments or concerns, please contact us at any time.

8/10 Good

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was great but the breakfast could have had other options to eat
Stayed 3 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 21, 2023
Thank you so much for your response! I am happy to hear that you had a good stay with us, except for the food options. If you have any additional comments on how we could make your stay better in the future, please let me know! Safe Travels!

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Was my room cleaned??
Stayed 4 nights in Jun 2023
Response from Lura, Property Manager on Jun 24, 2023
I can assure you your room was cleaned and was inspected by a manager.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean and quiet.
Stayed 1 night in Jun 2023
Response from Angel, Shift Mananger on Jun 20, 2023
On behalf of the staff at Country Inn and Suites Sandusky South I want to thank you for your response. I am so happy you had a good stay with us and found the location convenient. We are blessed with great staff and I hope we can provide you with exceptional service the next time you are in the area. Safe travels!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2023
Response from Angel, Shift Mananger on Jun 17, 2023
On behalf of the staff of Country Inn and Suite Sandusky South, I want to thank you for your response. It looks like you had a great stay with us and we hope to continue to provide great service any time you are in the area! Safe travels!

10/10 Excellent

Ersella

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was awesome, room clean, let me bring a large dog at no additional charge. I liked everything, but wish it wasn't so expensive.
Stayed 3 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 14, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to thank you for your response. I am happy to see you had a great experience with us and hope you will consider staying with us again when you are in the area! Safe Travels!

2/10 Terrible

Carnell

Stayed 2 nights in Jun 2023
Response from Lura, Property Manager on Jun 11, 2023
We attempted to reach out to you at 1:11 pm through Expedia regarding the invalid credit card on your reservation so that we could guarantee your room past 6 pm. After not hearing anything back, we canceled the room at 9:29 pm. We were happy to assist you in finding another room in the hotel next door at a discounted rate.

10/10 Excellent

Mary J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff-convenient location-would stay there again.
Stayed 1 night in Jun 2023
Response from Angel, Shift Mananger on Jun 8, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your response! I am so happy that you enjoyed your stay with us and hope to see you again when you are in the area. Safe Travels!

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent, clean facilities. Good breakfast. Front desk staff was less than enthusiastic.
Stayed 2 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 7, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your feedback. It looks like you had a great stay with us and we hope you will consider us next time you are in the area. Safe Travels!

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Angel, Shift Mananger on Jun 7, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your feedback. We strive to provide every guest with a quality stay, please let us know if you have questions or concerns about your stay with us. Safe Travels!

10/10 Excellent

Kenneth

Stayed 3 nights in Jun 2023
Response from Angel, Shift Mananger on Jun 27, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to thank you for your response! It looks like you had a great stay and we hope you will stay us again next time you are in the area. Safe travels!

10/10 Excellent

Janet M

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility easily accessible to Rte 80. Fast food, fuel, and better dining options available by car
Stayed 1 night in May 2023
Response from Angel, Shift Mananger on Jun 2, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your feedback. We hope you will consider staying with us next time you are in the area and wish you safe travels!

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place. Nothing to complain about.
Stayed 1 night in May 2023
Response from Lura, Property Manager on Jun 1, 2023
We'll accept decent. Thank you for your review!

10/10 Excellent

Laquandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2023
Response from Angel, Shift Mananger on May 31, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your feedback! We hope you will consider staying with us again when you return to the area. Safe travels!

10/10 Excellent

Nolan, COURTLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late after a long hard day of driving. room was clean and ready. easy checkin. glad you were there.
Response from Angel, Shift Mananger on May 30, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your feedback. I am so happy you had a good stay with us and hope that you consider returning next time you are in the area! Safe travels!

8/10 Good

Roman

Stayed 2 nights in May 2023
Response from Angel, Shift Mananger on Jun 18, 2023
Thank you so much for your response, it looks like you had a good stay with us! We hope you will consider staying with us again when you are in the area. Safe travels!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the help
From my wife on the road: So you can leave a high recommendation and a personal thanks to Luke at the front desk for looking after me. Remembered me by name and asked how the restaurant was that he suggested. Maybe 20ish y.o. And it was a good suggestion!
Stayed 1 night in May 2023
Response from Angel, Shift Mananger on May 24, 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Sandusky South, OH - SSOH. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding Luke. We are blessed with a great front desk staff!We hope to continue to provide great experiences for you.

10/10 Excellent

Pujita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like 👍 it , very excellent facility , nice staff
Stayed 3 nights in May 2023
Response from Angel, Shift Mananger on May 22, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, we thank you for your feedback and hope to be able to provide you with excellent service on your next trip to the area!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Angel, Shift Mananger on Jun 9, 2023
On behalf of the staff of Country Inn and Suites Sandusky South, I want to thank you for your feedback. We hope you will consider staying with us on your next trip to the area! Safe travels!

10/10 Excellent

Shannon

Stayed 1 night in May 2023
Response from Angel, Shift Mananger on Jun 9, 2023
On behalf of the staff at Country Inn and Suites Sandusky South, I want to thank you for your response. We are so happy you had a good stay and hope you will stay with us again on your next trip to the area. Safe travels!