View from room
Check availability

Reviews of Comfort Inn River's Edge

2.5 out of 5
Comfort Inn River's Edge
132 Main St, Huron, OH

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 921 reviews" "
Rating 8 - Good. 343 out of 921 reviews" "
Rating 6 - Okay. 127 out of 921 reviews" "
Rating 4 - Poor. 46 out of 921 reviews" "
Rating 2 - Terrible. 29 out of 921 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem!!! Beautiful location. Clean. Wonderful staff. Very nice breakfast. Soft beds. Plenty of towels. Mini frig did not get cold, but had ice machine, complementary lemon water and coffee station. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from Joanna on Apr 16, 2024
Dear Kimberly, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges Gold member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Andrew, Seattle

Travelled with family
Nice spot on river a short walk to Lake Erie.
Stayed 1 night in Apr 2024
Response from Joanna on Apr 11, 2024
Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge.Your feedback about your stay is important to us.Rest assure that we use your comments to continually to improve with the goal of providing the most enjoyable experience for our guest.We hope to see you again soon.Sincerely,Joanna VelaGeneral Manager

10/10 Excellent

Khat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location a few times and the updated bathrooms was a nice touch. It works for us anyway!
Stayed 2 nights in Apr 2024
Response from Joanna on Apr 11, 2024
Dear Khat,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge.Your feedback about your stay is important to us.Rest assure that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest.We hope to see you again soon.Sincerely,Joanna VelaGeneral Manger

6/10 Okay

John

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Joanna Vela on Apr 11, 2024
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge.On behalf of our entire team, I would like to apologize for failing to exceed your exceptions with your stay. Your satisfactions important to us as a valued Choice member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host your the future.Sincerely,Joanna VelaComfort Inn River's Edge

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Convenient and safe area near the water. Friendly staff and residents I met while dining out. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from Joanna on Mar 19, 2024
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

6/10 Okay

Mark

Disliked: Property conditions & facilities
Very old building. Needs complete renovation. Noisy Trains kept me up all nigh. Location close to fishing is nice
Stayed 1 night in Mar 2024
Response from Joanna on Mar 10, 2024
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Joanna on Mar 6, 2024
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Heather

Stayed 1 night in Feb 2024
Response from Joanna on Mar 25, 2024
Dear Heather, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Marianela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good until I ask them to use my AARP and they told me that they can’t use it aftericaz by CT CT can G’s fight
Response from Joanna on Feb 19, 2024
Dear Marianela, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Joanna on Feb 12, 2024
Dear Andre, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place
Stayed 1 night in Dec 2023
Response from Joanna on Jan 29, 2024
Dear Noah, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, organized. Close to Lake Erie. Free breakfast.
Stayed 1 night in Jan 2024
Response from Joanna on Jan 29, 2024
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

8/10 Good

Karen J

Stayed 1 night in Dec 2023
Response from Joanna on Dec 26, 2023
Dear Jeff, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right on the river in a beautiful little town 👍👍
Response from Joanna on Feb 12, 2024
Dear Tim, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Tim G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate. Quiet neighborhood in a quaint community.
Stayed 1 night in Dec 2023
Response from Joanna on Dec 7, 2023
Dear Tim, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Joanna Vela General Manager

6/10 Okay

Lynn

Stayed 1 night in Nov 2023
Response from Joanna on Dec 26, 2023
Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Breakfast was very good and kept clean at all times.
Stayed 2 nights in Nov 2023
Response from Joanna on Nov 21, 2023
Dear George, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023
Response from Joanna on Nov 17, 2023
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

William, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location right on the river. Lovely facility.
Stayed 1 night in Nov 2023
Response from Joanna on Nov 17, 2023
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Connie on Oct 26, 2023
Thank you for sharing your feedback with us and for being our valued guest!

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Connie on Oct 25, 2023
Thank you for sharing your feedback with us about your stay. Thank you for being our Valued Guest!

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool area, great staff, room was clean and comfy-loved our view of the river! My son even got to fish right outside! Loved the town and pier area!! Breakfast was average, could be a little better. Convenient to restaurants and cedar point!
Stayed 3 nights in Oct 2023
Response from Connie on Oct 25, 2023
Thank you for being our valued guest and for sharing your feedback with us about your stay. We hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with good location
Stayed 1 night in Oct 2023
Response from Joanna on Oct 23, 2023
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Jonah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Oct 2023
Response from Connie on Oct 18, 2023
Thank you for sharing your feedback with us and for being our valued guest!

6/10 Okay

Marilyn

Nice quiet surroundings.
Stayed 2 nights in Oct 2023
Response from Connie on Oct 18, 2023
Thank you for sharing your feedback with us and for being our valued guest!

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay.
Stayed 1 night in Oct 2023
Response from Joanna on Oct 12, 2023
Dear Brad, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the lake with dining and bowling within walking distance.
Stayed 1 night in Oct 2023
Response from Joanna on Oct 12, 2023
Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela

8/10 Good

mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Walls are very thin and you can hear conversations from the hall and units next door as well as outside train noise in the distance. Beds are comfy, great shower pressure and temps, decent breakfast and restaurant next door. Plenty of parking and close to Vermillion, Sandusky, Cedar Point, and Kellys Island.
Stayed 3 nights in Oct 2023

10/10 Excellent

bobbi

Stayed 1 night in Oct 2023
Response from Joanna on Nov 3, 2023
Thank you for sharing your feedback with us and for being our valued guest!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotels I’ve ever stayed in and I’ve stayed in a lot over the years. We stayed in room 102 and immediately after walking in were hit with the awful smell of cigarettes and an overall old and musty smell! Every light was shorting out and there were stains everywhere from the carpet to the bedding. In addition when you turned the sink on there was a foul smell. The shower was filled with mold both on the curtain and on the actual shower handle. The room location terrible and right next to the lobby so there was constant noise and for as much as we paid for a riverfront hotel we were placed with a parking lot view which was disappointing. We went to breakfast one day and there were hardly any options of really gross food for hotel food even. Overall stay was a 0/10 and would not recommend!
Stayed 2 nights in Oct 2023
Response from Joanna on Oct 8, 2023
Dear Elizabeth, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff Was Excellent…..Extremely Nice,& Very Helpful
Stayed 3 nights in Oct 2023
Response from Joanna on Oct 7, 2023
Dear Brian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges Gold member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Comfort Inn. It was a very convenient location with beautiful views. Even though it stayed busy, it still seemed like it was quiet and we were able to get a good night's sleep every night. I like that breakfast was served till 10 am. The staff were very friendly and the breakfast area was always well stocked and clean. We plan to stay here again.
Stayed 6 nights in Sep 2023
Response from Joanna on Oct 7, 2023
Dear Pascal, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges Gold member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

6/10 Okay

Kylie

Travelled with family
Stayed 2 nights in Sep 2023
Response from Joanna on Oct 4, 2023
Dear Kylie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean and comfortable place to stay.
Stayed 1 night in Sep 2023
Response from Joanna on Oct 2, 2023
Dear Georgia, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

10/10 Excellent

Kristin, Holdrege

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful are right on the water.
Stayed 1 night in Sep 2023
Response from Connie on Sep 30, 2023
Thank you for sharing your experience with us. We hope to see you again soon!

10/10 Excellent

Elizabeth

Liked: Amenities
Amazing
Stayed 1 night in Sep 2023
Response from Connie on Sep 30, 2023
Thank you for being our valued guest and sharing your feedback with us. We hope to see you again soon!

4/10 Poor

Mark

Stayed 1 night in Sep 2023
Response from Connie on Oct 18, 2023
Thank you for sharing your guest feedback with us.

8/10 Good

Donald, Virginia Beach

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice and tidy. The best part was looking out the window at the view of the river. I chose this hotel based on it being on the river. My wife and I had a pleasant walk along the quay wall towards the lighthouse. Check in and check out went well. The breakfast was nice. Though or room was fine, what was displeasing was the ever present smell of cigarette smoke throughout the hallways.
Stayed 2 nights in Sep 2023
Response from Joanna on Sep 27, 2023
Dear Donald, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager Comfort Inn River's Edge

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Don’t do it.
The check in took like a half hour due to them being unable to find ours or our friends reservation. The room, elevator, and second floor smelled like stale cigarettes even though it’s a non smoking hotel. Curtains had brown stains on them like someones smoked in there for years.
Stayed 1 night in Sep 2023
Response from Joanna on Sep 25, 2023
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges Gold member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

4/10 Poor

Pamela, CATO

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Joanna on Sep 22, 2023
Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very limited to breakfast same items and no rotation. Fruits were never disposed of even if they were squishy and over-ripened. The sheets were not changed until after we left on the fourth day.
Stayed 3 nights in Sep 2023
Response from Joanna on Sep 22, 2023
Dear Stephanie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Joanna on Sep 22, 2023
Dear Donna, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joanna on Nov 3, 2023
Thank you for sharing your feedback with us and for being our valued guest!

10/10 Excellent

Luther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn River’s Edge is a very clean, well-maintained facility. The location is excellent providing front row seats for river traffic.
Stayed 2 nights in Sep 2023
Response from Joanna on Sep 18, 2023
Dear Luther, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

8/10 Good

Monica

Stayed 1 night in Sep 2023
Response from Joanna on Oct 4, 2023
Dear Monica, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations at a reasonable price. Great location on the Huron River within easy walking distance to restaurants located along the pier.
Stayed 2 nights in Sep 2023
Response from Joanna on Sep 12, 2023
Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the people making breakfast, that was terrible
Stayed 1 night in Sep 2023
Response from Joanna on Sep 11, 2023
Dear Brandon, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place right on an inlet from Lake Erie. We arrived late on Labor Day and were just passing through. It took a little while for A/C to adjust to our liking. The room fridge wasnt very cold and needed to be defrosted, even though there was no freezer. Run-of-the mill breakfast the next morning, sausage patties were barely cooked and eggs weren't much better. There is a good coffee shop about two blocks away. Not a bad place, I'd stay there again if I ever have to be in that area for anything.
Stayed 1 night in Sep 2023
Response from Joanna on Sep 7, 2023
Dear Warren, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Joanna Vela General Manager

10/10 Excellent

Annamarie, Colorado Springs

Stayed 1 night in Sep 2023
Response from Joanna on Sep 25, 2023
Dear Annamarie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn River's Edge. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Joanna Vela General Manager